Amy went out of her way to reschedule our Disney trip at the last minute. After calling Amy with less than 48 hours before our trip, Amy spend most of her Friday night helping us move our trip. Her service to her clients is exceptional.

Amy Frank is an amazing agent. We have worked with Amy on all of our Disney vacations. She is so knowledgeable. She is very attentive and on top of her work to make sure each time we have the best experience!

We were unsure on which Bahamas Sandals resort to choose for our anniversary. Amy helped us in the decision making process and Sandals Emerald Bay was exactly what we wanted. Amy also helped us navigate and kept us up to date on the Covid requirements. She was very pleasant and easy to work with.

Amy was absolutely wonderful in helping us plan our family trip to DisneyWorld and Universal. Due to the pandemic, we needed to change our plans twice and Amy was willing and helpful in making the adjustments. There are a lot of new ways to access the rides at Disney (Genie, Genie +, Lighting Lanes), and Amy helped me navigate and make the most out of our days in the park. Additionally, Amy was also a huge help in securing meal reservations. She provided recommendations and helpful hints (try lunch instead of dinner times) so we were able to secure at least one sit down meal every day. Finally, right before we left, Amy sent a packet of information and suggestions for "Before you Go". I devoured the information as it was so helpful to maximizing our time and making the most out of our vacation. I would MOST definitely work with Amy again in the future!!

Amy was very accessible and knowledgeable. She was great at helping me make decisions, giving recommendations and reminding me when I had to make certain decisions for the trip.

She’s amazing from start to finish! Especially since we needed a lot of hand-holding with overwhelming covid requirements. Amy also worked some magic and helped us secure a super fun excursion even though the resort’s site said there was no availability left.

Amy was very responsive to our questions. Helped us a great deal planning the vacation.

This is our third wonderful vacation that Amy had planned for us! From start to finish it has always been so easy! Amy takes care of everything!! I will never plan another trip without her help. Thank you Amy- you are truly magical.

Amy is always on the hunt for the best deal. She is excellent at responding to every question no matter how off the wall it may seem. Amy really helped make my son's first trip to Disney World a memorable one!

Amy is always very attentive and informative which was awesome considering all of the rebooking we had to do for this trip!!

Amy did a spectacular job helping us plan our spring break away from start to finish. She was able to assess what we were looking for and put it all together for us to our complete satisfaction. We were extremely appreciative of her helpful hints and insight on how to navigate Disney during these strange Covid times— from scheduling park visits, arranging meals, and learning about special events, her assistance was invaluable. She even helped me plan a special birthday treat for March my daughter who is turning 16. Whenever I had questions, and I had many, all I did was email or text her and she got back to me extremely quickly with the answer I needed.
She has my highest recommendation!

Amy is great to work with. She is extremely knowledge, helpful and a caring person that only wants you to have the best time on your trip. She helped me plan my 15th Wedding Anniversary to Disney World. Amy gave me great tips and romantic places to eat while there. She also tells you when you need to book everything to remind you to do it. My wife has a celiac disease and so she is gluten free, Amy is in touch with what we just needed to do to make it more easy of a trip. I can honestly say booking with Amy is the best decision I every made for my trip. I would 100% refer her to anybody.

Easy to get ahold of & and answered all my questions no matter how trivial they were!

Amy searches for the best deals and provides the most detailed information leading up to the trip, including dining suggestions and various tips and tricks to maximum our time. This time, she even included information about reserving a time for TSA from Orlando. That was amazing! We did not have to wait in line at security. Amy is always very responsive to any questions we have. I will continue to utilize Amy's services for as long as she is willing to provide them! Thank you, Amy, for all you do to make sure our vacations are exactly what we are looking for!

Amy managed all aspects of our vacation and was very responsive to every question. We enjoyed our wonderful vacation and appreciated her meticulous attention to detail. She was a pleasure to work with and I would highly recommend her services.

Outstanding service from beginning to end! We have worked with Amy in the past and she nevr disappoints.

Amy is great to work with. She helped us book our amazing trip. She is very knowledgeable and quick to respond to all questions. She is the best .

Amy was patient, kind and incredibly helpful. She was patient with my lack of travel experience and my lack of technical savvy. Her suggestions and recommendations for attractions, food and lodging were appropriate and within our budget. We were a party of 7 and Amy's recommendations had to be appropriate for our various age groups, interests and mobility issues . When we encountered a difficulty ( not within Amy's responsibility) Amy answered our call and emailed suggestions and support. Often she supported us above and beyond ! A rating of 5 is not high enough!

Amy made planning our honeymoon a breeze. Her quick & effective communication made planning & securing our reservation seamless. Amy was very knowledgable & able to answer all of our questions as well as provide suggestions to improve our vacation. Amy went above & beyond and was able to help us obtain complimentary add ons including a private candlelight dinner on the beach & a spa credit. While on our honeymoon, we met people who also used Sandals travel agents, however, they did not get these add ons. We were fortunate to work with someone who really excelled in her work & knew how to get the best for her clients. Lastly, Amy continued to help us even after the reservation was made. Last minute we realized we had made a logistical mistake with our trip (our mistake not Amy's). Amy was able to communicate with the resort & get everything straightened out in a timely manner. She truly cares & it shows in her work. I highly recommend using Amy Frank

We are so glad that we met Amy at a wedding expo, and that she helped us book our honeymoon! We have never been to sandals or an all inclusive resort before this trip. Amy took the time to meet with us and answer questions as we decided which resort to decide. Based on our interests and what we were looking for she recommended Grenada. We stayed in a Rondoval butler room and enjoyed it so much that we booked another trip to Grenada next year. Amy is very responsive to emails, and provides an easy way to submit payments for the vacation. We would highly recommend her to anyone looking to book a trip.

Amy was super helpful and knowledgeable. She was patience with all my questions and made it easy to plan.

Amy made our last minute trip possible and easy! She found us the perfect hotel room, listened to our requests and delivered! In addition to booking our room, she got our park tickets at the best rates available and made all of our dining reservations. Amy truly made our daughter’s birthday trip special and so easy on me.

Out of all the decisions to be made during wedding planning, Amy made our honeymoon decision so easy! She listened to our most important wants and needs for the trip and narrowed it down to a small list of options for us to choose from. We were extremely happy with our decision and can't wait to travel with Amy again.

Amy is absolutely amazing! It was our first time cruising and Amy was so knowledgeable with helping us choose a stateroom that would be best for us and give us the best views on the cruise. We were on the Disney Wish and were able to see Castaway Cay the whole way as we were docking. Then we went back to Walt Disney World and our room at the Grand Floridian had views of 3/4 theme parks. It was truly incredible! Amy was there any time we had questions or concerns and always made us feel like we could reach out to her for anything.

Very helpful when ever I had a question!

Amy made planning our trip to universal so easy! If I had any questions she always responded right away. Amy rescheduled our vacation three times since Covid so I really appreciate her patience.

so easy to work with, very quick response, took care of all my needs and requests. Highly recommend

I highly recommend working with Amy Frank to help with planning your next vacation. We enjoyed Amy’s expertise related to our recent trip to Disney World and Universal Studios.
Amy is very responsive, a subject matter expert and helps instill confidence that everything is going to go well! And, it did!

Amy shared helpful recommendations and was always easy to reach. Amy welcomes questions, is always pleasant and professional. You can also trust that if a discount deal pops up for you, Amy will grab it for your reservation and let you know the details.

I highly recommend you work with Amy to make your vacation planning easier, special and problem free.

Amy meticulously planned all details of our vacation. She responded to all of questions timely. She is truly an asset in assisting us with planning our Disney vacation.

I met Amy at a local Craft Fair five years ago, and we just got to talking. I had been thinking about a family vacation, but with a large family of 16 people, it seemed too daunting to consider! Amy was so caring and enthusiastic, that I followed up with her by email and booked the trip to Beaches in 2018, scheduled for August of 2020. You can guess what happened there, right?! We just returned from Beaches, August 2023, truly a magical vacation for all of us, right down to the three year olds! Amy took care of everything, and over the five years, never forgot about us. Beaches is a very large resort on the Turks and Caicos, with many possible choices for accommodations. The ones she picked for us could not have been better. She knows the resort so well! The day after we returned, I got a lovely note, asking about how our trip had gone. I could not be more pleased with Amy's efforts on our behalf!!

Very happy customer alert! We were referred by another family that was happy too. Amy helped us plan our first Disney trip in over a decade. She assisted us in selecting the perfect resort for our family and schooled us on important details that helped us maximize our time. She was quick to respond to questions and kept us on top of any deadlines for reservations. So glad we used Amy and will definitely use her again.

We have now booked 4 Disney vacations with Amy and she is absolutely the BEST! She always provides helpful tips, friendly reminders, and is so responsive to questions!!!

Easy to contact and great to work with!

Amy was awesome to work with. She was incredibly responsive with answering questions and providing suggestions and guidance.

I have worked with Amy for a variety of trips over the past several years (Disney, a Disney cruise, Universal, and a Beaches resort) and she has always been fantastic. She is punctual in responding to all questions, she is a wealth of knowledge on destinations and accommodations, and she always makes sure our trip goes as flawlessly as possible. I will definitely be using her services again in the future and I highly recommend her to anyone traveling.

Amy was phenomenal! Very efficient and helpful. Shared so many tips and tricks that allowed us to take full advantage of our vacation while alleviating so much of the stress involved in spring break travel/Disney fun.

Response, flexible with our many changes, very helpful tips, would definitely work Amy again to plan our next trip

Amy was wonderful to work with. She was attentive to all of my questions and prompt and timely with her responses. I was a little nervous traveling to Disney and coordinating all of the rides and dining but Amy curtailed this nervousness by sending me traveling tips that I reviewed ahead of our trip. This helped tremendously! Thanks Amy for making our trip a smooth and wonderful experience!

Our original vacation plans fell through literally one day prior to its start. We contacted Amy about an impromptu trip to Orlando and an hour later, she had us set with Resorts and Park Passes to both Disney and Orlando. She is so efficient, helpful, and knowledgeable. I would highly recommend contacting Amy if you’re planning a trip.

Amy was amazing! She listened to our wish list and found us the the best location for our vacation based on that. She was also very responsive to any questions we had along the way - right up to our travel date when we thought we might need to make a change in resort dates due to flight delays. Amy was right there for us (on a Sunday) to give us the help we needed. She also gave us great travel tips to help keep everything as seamless as possible. She is very knowledgeable about the destinations and the entire process.

Easy to work with and makes everything simple

Amy was very helpful in making suggestions and a plan they worked really well for our family. She booked the hotels and park tickets for us, and was available to answer questions. We would not have enjoyed our trip as much if we did not have her guidance.

Amy was extremely helpful with assisting us in planning our trip. Her guidance and knowledge is bar none! We had a wonderful vacation filled with great memories. It would not have been possible without Amy.

This is now our 3rd vacation planned with Amy Frank and soon we will be planning our 4th. Amy is fantastic to work with! She is patient during all the changes that we make during this process. Amy truly cares about her client's experience!

Amy was very helpful and explained everything clearly. Helped book the hotel and gave great advice for reservations to eat and helped with Genie Plus.

Amy was super to work with. She helped accommodate changes I needed and went above and beyond to make sure it happened

Amy was wonderful to work with! We decided to plan a Thanksgiving trip to Disney for our family of 5. She was very patient with all of the questions I had through the months long planning process. She also touched base often with reminders to help keep me on track. Amy was very knowledgable about everything Disney and helped guide us to make the best choices for our family. We had the best trip ever. I highly recommend Amy!

I have used Amy for 2 Disney vacations and recommended her to friends. She is available to answer all sorts of questions and to make you feel comfortable that you are making the right plans for your family. She has helped me book and rebook due to Covid which I can only imagine has been hard for her to keep up with all of the rebooking. I wouldn’t hesitate to work with Amy again. She is very knowledgeable and a great resource to help plan the trip you want.

Amy made everything easy! She provided several options based on what our family was looking for in our first trip to Beaches Turks & Caicos, and added her recommendations based on her experience. I am so happy we listened to her - everything from the room to location to tips for activities was excellent and helped us to have an amazing vacation. Thank you Amy!

Amy was very nice, knowledgeable and organized. She always returned my emails almost immediately any time/day I sent one and she followed up with me to make sure I was doing okay with the planning process. She always offered to help me with booking the vacation, insurance, flights etc. Amy made planning our honeymoon a breeze!

We have planned multiple vacations with Amy in the past. This trip was continuously postponed due to Covid. Once we were able to rebook Amy made the entire experience so easy for us. She answered ALL of my questions and always incredibly fast. She made the trip stress free for us in prepping us with everything we needed to know. We couldn’t imagine planning a trip without Amy now.

Working with Amy over the years is the best! I wouldn’t have been able to plan the most perfect Disney trips without her. I’ve used her expertise from the very beginning stages of booking the resort we want, to the final preparations for our trip. She answers all questions quickly during the process and months in between, and she’s awesome at knowing all about new changes and all the extras at the resorts and parks. She knows about all the restaurants too because she has the personal experience of visiting everything Disney herself. Each trip is better than the last and my daughters said “best day ever” at the end of every day this year! I can’t wait to use her again!

Quick to respond with answers, shared lots of helpful advice, and very knowledgeable about Disney/accommodations

She made everything easy.

Amy is so knowledgeable, attentive and supportive to ensure the best vacation ever!!! I will only go to Disney with Amy’s help!

Amy made a trip I was nervous about super easy!! Everything was taken care of and the information provided was so helpful. We had an amazing time with no issues at all!

From start to finish, Amy was great. Gave her a budget, she came back with a few options. Once one was chosen, she watched for even better deals. We added photo pass, were given tips, and other helpful advise along the way. Very responsive to questions and such. This was our second time booking Disney with Amy, and she did not disappoint!

Amy has been extremely patient working with me the past couple of years to plan our Disney vacation. Due to Covid we had to reschedule multiple times and she has been nothing but responsive, professional and patient. She really helped take what has been a stressful time and make it more manageable. I do not know what I would have done without her help to plan this trip but she helped to make this an amazing vacation that me and my entire family were able to enjoy!

Amy was so knowledgeable and helpful. She was very organized, sending frequent reminders for upcoming deadlines. And, Amy was prompt in responses to email correspondence and questions.

Wonderful experience!!! The airline cancelled our original outgoing flight. I texted Amy, and she immediately made sure that all the details were handled. We were able to enjoy our trip and she did all the work. It was great!!!

For over 10 years, Amy has designed our Disney trips like no other, including American Express Platinum Travel. She just knows Disney better than anyone.

Amy was a joy to work with and did an incredible job helping us with our first family trip to Disney World. We traveled with our family of 6 plus my parents. Amy was key in finding us comfortable accommodations that were close together. She was always an email away for any questions, even when I was in Disney. We will definitely use her services again in the future - hopefully for a Disney cruise. Amy is knowledgeable, professional, and dependable - I highly recommend!

Amy Frank is the whole package. Not only is she super knowledgeable but she is always responsive and just an overall pleasant lady to work with. We have worked with her for our annual Disney trips with our grandkids, our trip to Turks & Caicos, and our almost trip to Germany. If you need ANY help with Disney, she is the person to talk to. She helped with hotel selection, dining recommendations and a million little helpful tips. When we wanted to visit Germany, she helped pull together an itinerary that included all our must have stops. And then when COVID hit she helped us with all the necessary cancellation steps to get our refund. Turks & Caicos? She helped make that trip a reality for us. And she was there to help when we got “stranded” at the airport. We don’t plan a trip without Amy and you shouldn’t either!

Amy has gone above and beyond for our family to make sure our trips to Disney are everything we could have wanted.

Amy was amazing! We have been to Disney many times but when it came to planning a trip to Universal I was clueless! Amy took care of everything and understood our desire to spend as little as possible while still getting experience everything in two days. After everything was booked she took the time to give advice on what we might want to consider doing and things we want to be sure to see. I just got home 2 days ago and have already recommended Amy to several people!

She was fantastic! She responded very quickly and had all the answers. I would not have been able to plan this trip without her.

Amy is great! She has booked a couple of vacations for my family and we will continue to use her services in the future! She goes above and beyond and takes care of everything!

Amy is extremely helpful she answered all my questions and went above and beyond to assist with my vacation planning.

Amy was wonderful - over the course of several years she patiently worked with our group of friends to plan an amazing vacation to the beautiful Sandals Emerald Bay. It was the most relaxing vacation and the perfect fit for our group!

Excellent

She was so helpful with everything from planning to accommodating us

I will ONLY work with Amy for all of my vacations! She is a true gem. All of my questions-- even the bit crazy ones were answered immediately. She always went above and beyond. Can't wait to plan the next couple of trip with her.

Amy planned a Disney/Universal trip for my family that was unfortunately put on hold due to the Coronavirus. She was able to cancel our reservations and ensure that we did not lose any money. Before this happened, Amy had planned an amazing trip for us. She answered every question I had, provided extremely detailed information regarding the resorts, parks, transfers etc. Amy is extremely organized, pays attention to every detail and is prompt with communication. We look forward to rescheduling our vacation with Amy. Thank you!!

Amy was so great to work with. She was there to answer any questions the whole time and always answered them promptly. She prepared us so well for this trip. I will never book a vacation again without her assistance. I have already booked my next one with her. Use her, you will not be disappointed.

She was wonderful, she answered all my questions very quickly, extremely knowledgeable and had a lot of patience with me.

I have worked with Amy several times and she is always very helpful.

We have worked with Amy in the past for our Universal and Disney vacations. She is easy to get a hold of and answers our questions in a timely manner. This even includes questions that we had when we are already at our destination! Amy can set up the rooms, express passes, dinners, etc. She makes the vacation planning so much easier! I would highly recommend using her!

Amy has booked several family vacations for me over the years and I have recommended her a number of times to family and friends. She is very responsive and takes the stress out of planning. My extended family and my family were supposed to go to the Bahamas in April before the pandemic hit. Even in that situation, Amy helped us cancel/postpone the trip. I highly recommend Amy to anyone is search of travel services!

Amy has always been amazingly helpful, and her attention to detail is fantastic!