Every getaway is special and deserves to be placed in the hands of an experienced agent who can navigate the intricacies of creating a flawless itinerary. I, myself, have been in the travel industry for many years -- first working for Southwest Airlines and now as a travel agent. So I do possess the expertise and knowledge necessary to help you achieve your travel dreams and goals.

My specialty is cruises. I love both sailing on them and helping my clients select the right one from the myriad of cruise choices out there. To do so, I will typically start by asking you a number of questions, such as the following: 

• Would you prefer a large ship or a more intimate experience?
• Are you interested in going on excursions and, if so, what are your interests? 
• Is fine dining important to you or would you prefer all-you-can-eat buffets? 

Once we've figured out what type of cruise you're looking for, I will create a seamless itinerary for you that might include your flights, your pre- and post-cruise accommodations and excursions -- depending, of course, on what your needs are. I also love booking all-inclusives, which are in many ways the land-based equivalent of a cruise. 

I also enjoy helping people with their domestic travel needs. Working for Southwest Airlines, I have visited and/or lived in many different parts of this country and love to use the knowledge that I've gleaned about the U.S. to create wonderful domestic travel itineraries. 

Finally, when you book with me, you will have someone on your side who will go the extra mile for you in your times of need. So you'll never have to feel alone if, say, your flight is delayed, a hotel is overbooked, or your luggage gets lost.  I am especially well versed in helping clients whose flights get canceled. You see, as a longtime airline employee, I typically flew as a non-revenue and so had to learn how to build unscheduled routes for myself.

As a travel agent, I now use that expertise to find new routes for my clients. I will also be there for you to deal with other matters. For instance, I once had to help a client who was left in a wheelchair and then had an accident. The airline was not going to let him fly in that condition. But, fortunately, I was able to arrange to get some clothes out of his bag and have him changed so that he would not miss his flight. 

Are you interested in a travel agent who will provide you with this type of personalized service? Then please contact me. I would love to help you create that vacation you've been dreaming about. 

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Ready for the life boat drill

 Lonie Firebaugh of Redwood Travel has been designated as a Cruise Lines International Association (CLIA) Cruise Counsellor after recently completing the organization’s Certification requirements. Lonie is now recognized within the cruise industry as a CLIA Certified Cruise Councilor.Lonie has achieved Cruise Counsellor Certification through completion of a comprehensive program of cruise sales training and product instruction, delivered through a combination of extensive classroom training and personal cruise experience. CLIA’s Certification program graduates are widely recognized as the foremost cruise vacation experts among American travel agents.Redwood Travel is one of more than 20,000 North American Travel agency members of CLIA