This was our first trip to Italy and a cruise on the Mediterranean. Carol helped us decide which package was to our liking and set everything up perfectly and was always there to answer any questions before we left. The entire experience was exactly as planned and briefed. We highly recommend her and would use her again without a doubt.

Carol is so amazing to work with. She is kind and so knowledgeable. She was able make any trip easy. She helped out my employer with offering travel vouchers that we were able to gift our team.

Carol is top notch! She thinks of everything and keeps you updated and informed before your trip so you are completely prepared.

We have used Carol Mallett as our travel agent several times, for trips in Europe and the United States, and she has always been able to help us create an incredible trip that covers the adventures we want to experience. Carol gives you options to choose from, and if the choices aren't quite right, she tweaks things until you have the perfect trip. We wouldn't use anyone else to help us design our trips!

She is friendly, professional, and definitely has been a huge help when planning trips for my family.

Carol planned out the trip in 2020 during Covid to be taken in December 2022. Everything was planned perfectly! A very enjoyable trip!

Carol provided information for a graduation trip for my grandson. I feel she went above and beyond to investigate and plan our trip. Working with Carol was amazing and I will be looking forward to more adventures with her!

We have known and worked with Carol Mallett for over 10 years. During a recent conversation, we expressed a desire to take a European river cruise, as we have taken way too many Caribbean and Alaskan cruises in the past. It wasn’t long before Carol contacted us and told us about an 8-day Tulip Time River Cruise on Avalon in and out of Amsterdam. She went on to give us her insights into the itinerary as well as Avalon. Carol’s wealth of knowledge and experiences put our minds to ease, and we signed up.
Carol guided us through the process of cabin selection, signing up and coordinated all the payments, pre and post cruise activities and sightseeing opportunities. We are eternally grateful, as her details really made the experience a breeze and our memories of the entire experience ones we will never forget.
Now to find our next excursion and use our cruise credit in the near future – and you bet, Carol will be guiding us all along the way! She is a gem!

We have used Carol for several trips, and the service she provides is personal, and exceptional. You feel like she really hears you, and if there is a problem, she is right there to help you out!

Carol is always responsive, organized and professional. Best of all she is fun! While planning my trips she shares in the excitement so the trip seems to begin before we leave.

Carol has been my travel agent for a few years now and has booked now three of my last four international trips and I cannot foresee myself having anyone else handle them going forward!

Our experience with Carol was one I will never forget! When planning our honeymoon in 2019, we had no idea where in Cancun we wanted to stay. Carol immediately provided us with a list of resorts after asking some questions about what we would like. She was great at providing us full details of our stay, from the room, the service, the honeymoon specials and even helped us get a nice private dinner for 2 on the beach! But all of this isn’t even the best part. Due to COVID, we had to cancel our trip ( planned for March 2020). We decided to plan for July 2020. Carol was amazing at rescheduling everything and was so quick to respond and find solutions for any problems we encountered. The worst part was finding flights because of limited seating. It seemed like as soon as we agreed on a flight time and clicked on it, the availability was gone. Carol stayed on top of things & finally got everything done for us. I would choose her over & over again as a travel agent! The absolute best ??