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Judy Matthiessen

Kennewick, Washington Travel Agent
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Judy Matthiessen

Judy Matthiessen

Kennewick, Washington Travel Agent
A Full-Service Travel Leaders Associate Agency
10 Reviews | 100% Recommended
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Ocean Cruise Specialist

I have sailed on many ocean cruises around the world, on numerous cruise lines and love this form of travel. Experiences on Azamara, Royal Caribbean, Celebrity, Princess, Holland America, Windstar and the Paul Gauguin have all left me wanting to keep cruising.

My Travel Specialties

Ocean Cruise Expert

The Paul Gauguin
I have sailed the Caribbean on, of course, Royal Caribbean as well as other lines. As a lover of Europe I have undertaken several Mediterranean cruises including an amazing Azamara cruise. One Mediterranean cruise included ports in Spain and a visit to ... Read more from my Ocean Cruise Expert bio.

Western Europe Custom Vacation Specialist

Eileen Donan Castle, Scotland
I was bit with the travel bug at a young age.  My father was from Denmark and my mother from Scotland, so I spent many years as a child living in Scotland and Denmark until my family moved to Washington State. ... Read more from my Western Europe Custom Vacation Specialist bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Hawaii Destination Specialist Aussie Specialist
Oceania Specialist
Seabourn Specialist
Windstar Specialist
Viking River Specialist

My Travel Stories

Wind Star Breeze
Ocean Cruising
Margaritaville Water Trampoline
Luxury in Jamaica 2017
Snorkeling in Iceland
Experience Iceland!

Exploring French Polynesia-Paul Gauguin Cruise

In January of 2019 I was fortunate to get the opportunity to cruise French Polynesia, in the South Pacific on board the outstanding luxury ship, the Paul Gauguin. This amazing vessel hold 300 passengers. The crew was the best I have ever encountered on a cruise.

We sailed from Papeete Tahiti ... Read more from my Exploring French Polynesia-Paul Gauguin Cruise story.

Luxury in Jamaica

In September I was lucky enough to participate in a Travel Agent educational trip in Jamaica.  I loved the trip and learned so much during my packed week.

From the Blue Mountains to the beautiful beaches, Jamaica has something for everyone.  A multitude of attractions awaits you as Jamaica welcomes you with ... Read more from my Luxury in Jamaica story.

Winter Fun in Iceland

In February of 2010 I was able to experience a trip to Iceland with other travel agents. We flew on Icelandic Air and stayed at the Radisson Blu Hotel in Reykjavik.

The international airport is in Keflavik. Once you arrive you can purchase a transfer voucher at the airport that will take ... Read more from my Winter Fun in Iceland story.

My Reviews

Rating: 5 10 Reviews | 100% Recommended

Great Trip

Reviewed By Happy Retirees - Kennewick, WA | Traveled to Ireland ~ Europe
Judy planned a trip to Ireland and Scotland for my husband and me. Despite a brief description, Judy planned a great trip using her personal experience and knowledge of the area. She booked us into really great hotels--retro, boutique and historical hotels and a B and B. In Edinburough she booked us into a Holiday Inn which I was not excited about. The location could not have been better in relation to what we wanted to see. We felt safe and it was quiet. We were pleasantly surprised at the price of the entire trip. My husband and I felt we got a lot of bang for our buck. We recommend Judy highly and would not hesitate to work with her again.
I would recommend this agent to my family and friends
32 of 57 people found this review helpful
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Top Rated Travel Expert

Reviewed By Retired Vagabonds - Pasco WA | Traveled to Alaska ~ USA
My husband and I have been using Judy as our travel agent for many years. We would not think of going to anyone else for our travel needs whether it be a vacation on the Oregon Coast or travel to Europe. Judy has traveled extensively, offers suggestions to make our journey seamless and always puts her clients needs first.
I would recommend this agent to my family and friends
32 of 61 people found this review helpful
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Awesome Alaska cruise & land journey to Mt. Denali

Reviewed By Mac - Richland, WA | Traveled to Alaska ~ USA
Helpful, informative, handled all arrangements, friendly, took time to answer all questions, and promptly see us even if just a drop-in visit. As a result, the trip went very smooth. Even with all the transfers we knew what to expect.
I would recommend this agent to my family and friends
35 of 68 people found this review helpful
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Great Family Cruise

Reviewed By Barb - Richland, WA | Traveled to Alaska ~ USA
It is always a pleasure working with Judy. She goes out of her way to answer our questions, find the best deal and communicate well.

The latest trip that she helped with was a family cruise to Alaska in August. She had to deal with four families, lots of questions and some last minute health issues with one of our daughters. She could not have been more helpful. I think "therapist" should be part of her title!

Though we didn't have to use it, we were very happy that we had trip insurance. Things happen and for the cost it certainly helped with our peace of mind.

Thank you so much!
I would recommend this agent to my family and friends
35 of 68 people found this review helpful
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Germany trip for 3 couples

Reviewed By Germany - Richland, WA | Traveled to Germany ~ Europe
Judy was very patent with us as we changed our plans multiple times. She went beyond what a "normal" travel agent will tolerate and helped us in numerous ways as we had a handicapped traveler going with us. Her familiarity with Germany/Europe helped us immensely. We ended up in great hotels and the flights were good considering the distance.
I would recommend this agent to my family and friends
32 of 64 people found this review helpful
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Cruising Made Easy with Judy

Reviewed By Marsha and Gary - Richland, WA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We rated Judy a 5, but she really is a 10! Judy is the best travel agent we have ever worked with. She is professional, cares about her clients and meeting their likes and needs. We wouldn't want to plan a trip without the expertise of Judy, especially for our cruises (5). From the time we first sit down with Judy to plan a trip, we know we are in good hands to take care of everything for us. She is amazing, delightful, and knows the travel biz.

Thank you for the opportunity to say how we feel about Judy! She's the Best!

Marsha and Gary Brehm
I would recommend this agent to my family and friends
29 of 58 people found this review helpful
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Cruising Made Easy with Judy

Reviewed By Marsha and Gary - Richland, WA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We rated Judy a 5, but she really is a 10! Judy is the best travel agent we have ever worked with. She is professional, cares about her clients and meeting their likes and needs. We wouldn't want to plan a trip without the expertise of Judy, especially for our cruises (5). From the time we first sit down with Judy to plan a trip, we know we are in good hands to take care of everything for us. She is amazing, delightful, and knows the travel biz.

Thank you for the opportunity to say how we feel about Judy! She's the Best!

Marsha and Gary Brehm
I would recommend this agent to my family and friends
35 of 70 people found this review helpful
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Great Trips!

Reviewed By Jean - Kennewick WA | Traveled to Copenhagen ~ Denmark ~ Europe
Judy is always willing to answer your questions and give you up to date information about the trip or trips you are planning. She is also quick to send out payment receipts so you know what has been charged to your credit card.
I would recommend this agent to my family and friends
21 of 46 people found this review helpful
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great trip!

Reviewed By BOBBI - KENNEWICK | Traveled to Caribbean
Judy was excellent to work with. Helped us through every step of the process and was very knowledgeable. We had an issue on the ship and she went out of her way to correct it for us once we were home.
We can't wait to go on another trip and use Judy for our needs.
Thank you Judy!!
Rick and Bobbi Dobson
I would recommend this agent to my family and friends
26 of 58 people found this review helpful
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Great vacations

Reviewed By Joe & Diane - Kennewick, Washington | Traveled to Scotland ~ Europe
Judy's knowledge and helpfulness has truly made our vacations memorable. We recommend her to our friends and relatives who are planning vacations. As a customer who has special needs, Judy has ensured our needs are met and that we have all the resources needed during our vacations.
I would recommend this agent to my family and friends
24 of 58 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.