Very friendly, professional, and knowledgeable, with a very pleasant personality. It was lovely to work with her.

Laura was excellent with communication, and made honeymoon planning extremely easy for us! Which was excellent given wedding planning, as well. She had traveled to our exact resort and could answer all of our questions firsthand. I will definitely use Laura in the future!

Laura was incredibly helpful in arranging our trip to Turtle Bay Resort on Oahu. She even helped fix joining rooms snafu from afar hours after we'd arrived. Our trip was a smooth and restful thanks to her expertise. We will not hesitate to book through The Journey Group for our next big adventure!

Laura made navigating the ever changing Covid restrictions easy. We were well prepared for our trip to Bermuda and knew exactly where and when we would be getting our tests. She communicated with us regularly and I knew that I could contact her at any point during our trip if we had any issues arise. I also loved her hotel and itinerary suggestions. She is an expert in all things tropical! We will definitely ask Laura to plan our next vacation.

Devil in the details-that would be Laura. Taking care of the little
Details that can really put a
Damper on any vacation. The best travel agent I have ever used

I’ve booked several trips with Laura - she is a pleasure to work with! She really is my go to travel advisor for all size groups or just a family vacation.

Laura made our trip planning stress free and was very knowledgeable! We used her for our honeymoon in 2016 and then again for our 5 year anniversary trip in 2021. We will definitely use her again in the future!

She was very professional and helpful even going the extra mile to arrange dinner reservations in advance. Very timely in responding to my questions and knowledgeable about the resorts and area.

Laura was wonderful to work with. She did a great job!

Laura and her team were amazing to work with! We used them to book our honeymoon and would definitely recommend them!

If you want a responsive agent who goes above and beyond, Laura is your consultant! Laura was our travel consultant for a trip to Cabo with a group of friends. As soon as we emailed her, she was prompt and responsive, sending our room options and pricing options. We always felt Laura was working alongside us to get things booked to assure we'd have a seamless time.

We unfortunately had to cancel our trip and Laura worked side-by-side with us on our insurance claim and went so above and beyond what any other travel agent has done in the past.

We will absolutely be using Laura in the future!

If you want a responsive agent who goes above and beyond, Laura is your consultant! Laura was our travel consultant for a trip to Cabo with a group of friends. As soon as we emailed her, she was prompt and responsive, sending our room options and pricing options. We always felt Laura was working alongside us to get things booked to assure we'd have a seamless time.

We unfortunately had to cancel our trip and Laura worked side-by-side with us on our insurance claim and went so above and beyond what any other travel agent has done in the past.

We will absolutely be using Laura in the future!

Laura helped me book my honeymoon--or should I say Laura did EVERYTHING we could have hoped and more. I didn't have to lift a finger and we're on our way to a beautiful trip to St Lucia!

Laura is perfection! If you want to take the worries out of planning your next vacation and for all the details to be handled flawlessly, she is the person for you! She helped us in choosing the most amazing Caribbean destination… in fact, we are going back as soon as we can because we loved it so much! After her carefully helping us choose the right Caribbean location to fit our needs, she then helped us with every step of the process and all the details… from where to stay, to the excursions, to the transportation. She checked on us to make sure we arrived safely, and she was available to assist us when we needed her, which made our stay even more relaxing to not have to worry about anything but having fun. Laura made our experience memorable and so amazing, and I am so glad we chose her to be our travel agent!

Used Caribbean Journey to plan our honeymoon to St. Lucia. Laura was amazing, she took care of everything for us. She had great recommendations and was very knowledgeable about the best honeymoon spots and specific resorts. She always replied in a timely manner. Our trip went very smoothly! Definitely will be using Caribbean Journey for our next vacation.

We had a wonderful vacation experience thanks to Lauren at the Journey Group. We had a super short timeframe t between when we needed to book and start our vacation (within two weeks of starting to work with the Journey Group!). I really appreciated how quickly I received a response to my initial inquiry from Laura, and how fast she set us up to work with Lauren. Lauren turned around a proposal and then the final booking and itinerary super quickly while being very attentive to our wants and desires for our trip. This was our first time using a travel agent, and we really saw the incredible value with how we were too overwhelmed by options + lacked the time to plan our trip ourselves.

After exploring options proposed to us, we selected a stay at The Boardwalk Boutique Hotel in Aruba and had an absolutely awesome vacation. Many thanks to Lauren and the Journey Team, and we look forward to recommending you to family friends + booking in the future.

Laura was above and beyond helpful in booking our honeymoon trip. In fact she helped us book 3 different times due to rescheduling due to COVID. We finally just returned from our trip to Le Blanc Spa Resort in Cancun, MX and it highly exceeded our expectations! Laura had all the best information and recommendations for places to book and we plan to work with her again for our next trip! We highly recommend!!

Laura worked with us for many months to create a family celebration that we will all remember for years to come- 50th wedding anniversary with our children and grandchildren. Every detail was perfect. We had so much fun! Laura found a villa for us that met every need: full of activities, beach, pool, pickle ball,basketball,kayaks, paddle boards, boggey boards. Fully staffed and service and care was excellent. Laura anticipated every detail. We had the trip of a lifetime!

Excellent and Professional

She was very professional and helpful even going the extra mile to arrange dinner reservations in advance. Very timely in responding to my questions and knowledgeable about the resorts and area.

This is the 2nd time that I had the privilege of working with Laura to book a vacation. She truly is all for the customer. I gave her my list of wants/needs and she complied with several choices for me. There was no "high pressure" involved and my vacation was everything I wanted and more. I will use her again, and again, and again!

This is not the first time we have worked with Laura. Every experience we have had with her has been seamless. Anytime we plan a trip, we think of her first. She takes all of your desires into consideration and helps plan the perfect trip. We wouldn't think of planning a vacation without her.

Had an excellent vacation that my wife loved all thanks to Laura. Laura is a perfectionist who handled every small detail so we could just relax, be excited to book a spectacular Caribbean vacation that we could look forward to.

Laura was very patient with me and helped navigate the COVID requirements needed. She found us the absolute perfect place to stay, provided restaurant and excursion recommendations, connected us with the hotel concierge before we left and gave us tips for when we were there.

I’ve worked with Laura for many years and she has arranged all of our Caribbean vacations. We have never been disappointed. She really takes the time to understand her clients and their preferences and her recommendations are always spot on for what we are looking for. Are used to book on my own travel, but now, anything that’s not a European vacati i’ve worked with Laura for many years and she has arranged all of our Caribbean vacations. We have never been disappointed. She really takes the time to understand her clients and their preferences and her recommendations are always spot on for what we are looking for. I used to book all my own travel, but since I met Laura years ago, she has booked all of our tropical vacations. I highly recommend her!

Laura has arranged two vacations for me. First my honeymoon in Jamaica and then a vacation in the Bahamas. Since day one she was always very responsive and quickly answered any questions. When we arrived in the Bahamas and found our ocean view room to not have quite the view we expected, she immediately contacted management and had us moved to a better room. Throughout that process she stayed in touch by text even though it was a Saturday. Very happy with her level of customer service and we will certainly use her again in the future.

What an absolutely wonderful experience we had working with Laura at Caribbean Journey. I will be recommending Caribbean Journey to all of my friends and family. Laura came through for us when we were planning our family vacation to Mexico this past winter at the last minute and during the busiest time of year. I can not thank her enough for the lovely itinerary she created for us. The hotel she recommended was beyond anything we could have imagined and her attention to detail was amazing. Having Laura by my side took all the stress of planning a trip away and I will never do it any other way. Trust me - call Caribbean Journey and your vacation will already begin!

Laura has been absolutely fantastic to work with. We had to postpone our trip to Jamaica due to COVID-19 and she has made the process as easy and stress-free as possible. All I had to do was give her our new dates and the entire trip was moved in less than 24 hours. Great communication and great customer service. Thanks Laura!

I have used Caribbean Journey twice now! Both times have been an amazing experience. We were upgraded at no additional charge both trips. Thanks to Laura, our tip was stress free. Everything was taken care of from the flight, hotel, and even excursions. We recommend Caribbean Journey to all of our friends and family and will definitely use them in the future. Thanks again, Laura.

Laura is amazing..she was responsive, did a lot of research and provided great recommendations for our trip! We will definitely be reaching out to her again!!!

Laura was great to work with, she met all of our group's needs and set everything up beautifully. We were travelling from three separate origination points to Cancun.

Very responsive, got us some excellent upgrades and handled all issues very quickly. Made the planning and experience stress free and easy. I would absolutely recommend working with Laura if you want to have a great vacation, and will be using her for future vacations!

Laura was wonderful to work with. She did a great job!

This was the 5th vacation that Laura has set up for us. Every trip has been a success. On this last trip, she arranged a private candlelight dinner on the pier for our group, which was outside what the resort normally does because our group was too large to accommodate on the beach. Every aspect of it was perfect and it was such a wonderful surprise for our friends! Unfortunately, one of our couples lost their mother during this trip. I made the call to Laura and woke her up and she had their flight changed within ten minutes. She also arranged for a private limo to transport them to the airport. While it was a stressful time, that gesture made it so much better for them. I can't say enough wonderful things about Laura and her staff. We have made the decision that we won't travel again without using her agency.

Laura attended to every detail planning our trip to St Croix. She found the perfect destination for us. Although we only first contacted Laura a few weeks before departure, she quickly found the right flights and hotel and she arranged everything including dinner reservations and excursions. I never would have been able to book this trip on my own so quickly. Will definitely call Laura again!

Where to begin? Caribbean Journey took care of everything! There was no stone left unturned when it came to considering timing and booking of transfers and accommodations. Laura went above and beyond to make sure that we were well taken care of and that our vacation was everything we dreamed it to be. I would recommend using Caribbean Journey to all of my family, friends, and extensive professional network! Thank you for everything!!!

She is amazing and super helpful! She is always more than willing to go the extra mile and help to make my vacation the best that it can possibly be.

Very professional, responsive and timely.

Laura was great in recommending a resort that really worked for our family. We liked it so much that we booked for next year too!

She provided exception service and address all my questions promptly. She was extremely detail and provide clear effect means of communication.

Everything as told and expected

Laura was great she gave us a ton of options and was there to help every step along the way. Her recommendations are great and led us to having a fantastic honeymoon. We will defiantly book with her again.

Very detailed, listened to our search for the perfect honeymoon, prompt, efficient, & has worked with her more than once! Everything was beyond our expectations & would return to any resorts I have vacationed to through Laura.

My fiance and I just got back from our honeymoon in Jamaica. Laura was an absolute gem to work with. She was extremely responsive and on top of any questions we had! We did not have to worry about a thing! Our travel documents were sent directly to us in great detail of what to expect when traveling and what to bring along. For a couple who has never been to Jamaica before, the travel documents and having Laura just an email/text away was such a relief! We breezed through security and were able to find our shuttle in no time! We also use Laura for our yearly company trip which consists of about 60-65 rooms and Laura impresses us year after year. She is so easy and wonderful to work with and I will continue to book every single vacation through her! Thank you so much!

My wife and I were looking for a beach-side villa on a pristine white sand beach for our family of 5 - somewhere in the Caribbean or Atlantic. I had been working with another travel agent who informed me these were hard to find and kept sending information about resorts (which we did not want). This back and forth went on for over 2 months, until frustrated and worried we might be running out of time, I finally wised up decided to look for help elsewhere. I used google to find and compare other agencies which specialized in Caribbean vacations and decided to contact Caribbean Journey. Within hours, Laura had sent me a list of nearly a dozen options - all of which were precisely what we were looking for (and even some which we hadn't considered but were truly intriguing options). She was the ultimate professional - responsive, informative, and patient in answering our countless silly questions. In the end, we settled on a wonderful villa in Turks and Caicos Islands...

Laura is simply the best. My boyfriend and I were not sure where in the Caribbean we wanted to go, but Laura's expertise guided us well.
We wanted to visit two islands and Laura provided multiple itinerary ideas that all sounded wonderful.
On the day of our departure, our flight was cancelled due to Hurricanes- Laura arranged all travel changes for us and it was completely stress free.
Our vacation to St Lucia and Barbados is one we'll never forget - I fe confident recommending Laura to plan your get away.

Laura was instrumental in handling the travel and lodging logistics associated with a first time trip to Nepal. She more than delivered on executing all the travel and lodging logistics including transit hotel stays during the long journey. Because of Laura's support, the trip turned out far more than a typical business trip to the Middle East. I look forward to collaborating with Laura again on my next trip.