Vacation of a Lifetime
Reviewed By jan - Sparks, NV | Traveled to Hawaii ~ USA
Mimi is the consummate professional! Every phone called is returned as soon as possible, and if she can't return it personally, she has someone else return it for her. Every conversation is documented with a follow up email, detailing arrangements made. She maintains contact throughout the planning process, making sure everything you need is handled. Questions that you may not think to ask yourself, she brings to your attention. We traveled to Hawaii from Nevada, then cruised to Canada from Hawaii. EVERYTHING was taken care of. Transportation from the airport to the hotel and to the cruise ship in Hawaii. Transportation from the port to the hotel in Canada. All excursions, flight reservations, transfers, everything was covered. There was nothing left to chance. I have recommended Mimi to everyone I know. She is planning our next trip to Iceland. I truly don't believe you can get better service from anyone, anywhere.
I would recommend this agent to my family and friends
Mimi Comfort responded:
Thank you so much Jan for your kind words!
34 of 65 people found this review helpful
Was this review helpful to you?
YES |
NO
Wonderful memories with my children
Reviewed By Mom2three - Liberty, MO | Traveled to Europe
She is the best! I was a little nervous about traveling overseas but she had a private tour guide in every port that was fantastic. I felt so much more confident being with those guides. They have a personal relationship with Mimi and the office. Mimi made it so convenient for me to make payments so that I didn't have to pay everything all at once. I don't think I will ever travel without using Mimi! She and her staff have been to so many of the places themselves that they know what hotels/ships/resorts she would recommend for her clients. They are a family run business and they make you feel like you are part of the family!
I would recommend this agent to my family and friends
Mimi Comfort responded:
Thank you for your kind words, we strive to make vacations as stress free as possible!
41 of 83 people found this review helpful
Was this review helpful to you?
YES |
NO
Honeymoon
Reviewed By Bennett - Kansas City | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Working with Mimi and Cruise Holidays was a great experience for the entire family. My wife and I had a destination wedding in Puerto Vallarta and the process was so smooth. Mimi had everything planned out for us so that my wife and I didnt have to worry about any of the details. We were able to relax the whole vacation knowing we were in good hands. We are already looking forward to our next trip!
I would recommend this agent to my family and friends
33 of 68 people found this review helpful
Was this review helpful to you?
YES |
NO
I love working with the best
Reviewed By Bill Land - Lenexa, KS | Traveled to
I have worked with Mimi for years and from the very first encounter to yesterday's trip update I have received nothing but the absolute best service. Her knowledge and willingness to work with me on trip planning and execution make each meeting the most positive experience. Most importantly, Mimi and her staff treat me like a valued member of her family. I have, and will continue to recommend Mimi and her company to everyone I know who is planning a cruise or vacation.
I would recommend this agent to my family and friends
Mimi Comfort responded:
Bill,
There really are no words to describe how special you are not just to me but to everyone one of our staff. You light up our office when you walk in and I so appreciate your amazing positive attitude. Thank you for being such a loyal customer all of these years. You mean the world to all of us!
Mimi
31 of 65 people found this review helpful
Was this review helpful to you?
YES |
NO
Safari
Reviewed By Gary - Kansas City | Traveled to South Africa ~ Africa
We have been working with Mimi for about 10 years and have traveled extensively. Mimi and her staff have always been extremely helpful.
I would recommend this agent to my family and friends
Mimi Comfort responded:
Thank you for your kind words!
28 of 60 people found this review helpful
Was this review helpful to you?
YES |
NO
Great Experience
Reviewed By GLEN S - Kansas City, MO | Traveled to
Awesome experience from start to completion.
All details were thought thru to provide the best lodging, dining and travel experience.
Fun company to work with.
I would recommend this agent to my family and friends
Mimi Comfort responded:
Thank you so much for your kind words. We so value your continued business.
30 of 64 people found this review helpful
Was this review helpful to you?
YES |
NO
Cruise consultant extraordinary!
Reviewed By Bev & Bill - Kansas City, Mo. | Traveled to
For twenty years, Mimi has been our personal Genie, working her magic to find the perfect cruises, accommodations and transportation for us. It is a joy working with her and her very accomplished staff and we would highly recommend her and have over the years, to our friends!
I would recommend this agent to my family and friends
Mimi Comfort responded:
Dear Bill and Beverly,
It has been an honor to have the privilege to help make your vacation dreams come true. You believed in me when I first started the business and have been without a doubt one of my most loyal and valued clients. Thank you from the bottom of my heart. I treasure you both!
Mimi Comfort
30 of 65 people found this review helpful
Was this review helpful to you?
YES |
NO
avoided disaster
Reviewed By Craig and Brenda - Liberty Mo | Traveled to Mexico ~ Mexico
Mimi and Cindy are the best to work with. There is a reason why things go smoothly 95% of the time, this wonderful team. from time to time something happens that needs to taken care of very quickly and I have found that Mimi and Cindy take these time very personally.
When I booked our vacation to Mexico they stressed the importance of insuring it just for that unexpected problem that might occur. You pay just a little more but it sure was nice when a close relative feel ill and the vacation had to be cancelled. I came to the team in a small panic that I was going to have to cancel my vacation and worse yet loss my 7,500.00. The team made us feel like I was the most important person and that they were going to get this resolved before they did anything else that day. The great news is before the next week was out I had a check to put back for a future trip to Mexico and the Ladies at Comfort Tours handled everything.Thanks Mimi and Cindy for making my life easier during a tough time.
I would recommend this agent to my family and friends
Mimi Comfort responded:
We appreciate you so much, you are a pleasure to work with!
35 of 77 people found this review helpful
Was this review helpful to you?
YES |
NO
She's the best in the business!
Reviewed By AMartinez - Kansas City, MO | Traveled to
She is knowledgeable and truly cares about her clients. She travels the world getting to know the details about each property so that she can customize each client's vacation to fit their unique needs.
I would recommend this agent to my family and friends
28 of 64 people found this review helpful
Was this review helpful to you?
YES |
NO
One the scale of 1-5, she's definitely a 5+++!
Reviewed By Donna Young - Overland Park, KS | Traveled to
I have used Mimi Comfort's company, Cruise Holidays of Kansas City, for vacation and travel plans for the past 25 years and have traveled all over the world using her company's services. Each of her highly-trained staff knows how to "exceed my expectations" when it comes to planning and execution of travel plans. I have referred many family and friends, and each one comes back with the highest compliments on all aspects of their vacation. I feel confident that all will go as planned; and, if something unforeseen happens, I know Mimi and her staff will make sure they do everything within their power to provide excellent service to accommodate any situation. I can't say enough about Mimi - she's compassionate, honest, organized, personable, and has the highest standards of anyone I know. I wish I could give her more than a 5!
I would recommend this agent to my family and friends
29 of 66 people found this review helpful
Was this review helpful to you?
YES |
NO
Very very relaxing trip
Reviewed By KK - MO | Traveled to Belize ~ Central America
We have worked with Mimi over the last 15 years to plan multiple trips. Our dealings with her have been very well done from planning vacations that met our expectations and wants to arrangements that make the trips fun and easy on our group, We have recommended her to several of our friends and family with equally great reviews. Customer Service is their number one priority and it shows.
I would recommend this agent to my family and friends
24 of 57 people found this review helpful
Was this review helpful to you?
YES |
NO
Always helpful
Reviewed By C Gross - Kansas City, MO | Traveled to
Mimi and her staff at Cruise Holidays of Kansas City have helped us plan several excellent trips. She is always knowledgeable and has good suggestions for us to use. Over the past 25 years we have booked several cruises through her and one stay at an all inclusive . She is reliable and always helpful with everything we need. If you are looking for a travel agent, I would highly recommend Mimi Comfort.
I would recommend this agent to my family and friends
Mimi Comfort responded:
Dear Cheryl and Steve,
I can't thank you enough for your continued business over the years and your loyalty. You both are a delight to work with and I get a smile on my face when I hear that either of you are on the line!
30 of 72 people found this review helpful
Was this review helpful to you?
YES |
NO
Unforgettable Family Vacation
Reviewed By Galen - St. Louis, MO | Traveled to Colorado ~ USA
Mimi arranged an outstanding trip for our family. She anticipated our needs and turned the unknown into the unforgettable. Mimi booked the perfect location, and then helped with fly fishing, hiking, rafting, zip line, golf and dining recommendations. We enjoyed a week like locals thanks to her insight.
In addition to handling our payments, Cindy checked in once when we arrived to make sure everything was as we expected and answer any last minute questions.
Mimi called when we returned to get our feedback, but more importantly, she stays in touch all year. True professional.
And the sign of any great vacation, the kids are already asking when we go back. #nailedit Thanks Mimi
I would recommend this agent to my family and friends
Mimi Comfort responded:
Thank you for your kind words, we strive to make your vacation a memorable one!
23 of 63 people found this review helpful
Was this review helpful to you?
YES |
NO