Fabulous service, fantastic vacation!
Reviewed By Aishah - Austin, Tx | Traveled to
We had a wonderful time on our family vacation, thanks to Shelley. She was incredibly knowledgeable about what type of package would work for us and made sure that our accommodations were set up once we got there. Traveling with two little kids is not easy. But Shelley took the stress and worry out of my hands. I highly recommend her services!
I would recommend this agent to my family and friends
34 of 59 people found this review helpful
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Honeymoonin’
Reviewed By Cam - Austin, TX | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shelley was awesome! We had to reschedule our trip & she was on the ball. She spent hours holding with our resort to make sure we could get the dates we wanted and what the pricing differences would be. She is very responsive and sent us updates on traveling with the pandemic going on. We will definitely use her again for our next big trip :)
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you so much for taking the time to leave a review! I greatly appreciate it! I'm so happy you enjoyed your honeymoon and everything ended up working out for you! Can't wait to work with you again on a future trip!
10 of 14 people found this review helpful
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Mexico Trip!
Reviewed By Kelly - Schertz | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
This was my husband and I's first all-inclusive experience and Shelley made it so simple and worry-free. She was so responsive to any questions the group had, knowledgeable on all the covid asks, tours, rooms, and transportation plans. I would definitely recommend Shelley for any vacation planning needs. The hotel was beautiful and we had an amazing time! Thank you again Shelley for everything!!
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for taking the time to submit a review, Kelly! I appreciate it! You were a pleasure to work with and I'm so glad you all enjoyed your trip! Looking forward to working with you again!
9 of 13 people found this review helpful
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Great trip to Mexico!
Reviewed By annmar - Austin TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Shelley is the best! Very informative and found us a great deal!
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for taking the time to leave a review! I'm so glad you all enjoyed your summer vacation!
11 of 17 people found this review helpful
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We loved it! Want to go again for sure.
Reviewed By Michellelaree - Pocatello, ID | Traveled to Negril ~ Jamaica ~ Caribbean
Shelley was amazing! Very organized and quick to respond. Asking questions on what we wanted not just scheduling somewhere to get it scheduled. Very attentive. Will definitely be contacting her again for future travel.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for taking the time to leave a review! I greatly appreciate it! I'm so glad you enjoyed your trip and can't wait to help you with the next one!
5 of 7 people found this review helpful
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Summer Fun for my 40th and Baby Moon!
Reviewed By EJ - San Antonio, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Shelley made sure our entire party was taken care of, and that we knew exactly what to do once we arrived in Mexico. We even had some trouble getting back to the airport the day we were leaving, and she made sure to have a back up plan just in case we didn't make our flights. My husband and I will be booking our honeymoon with her for 2022!
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you, Edwina! I'm so glad you all enjoyed your trip and got to the airport in time, despite the traffic delays! WHEW, that was a close one! I can't help to help you plan your honeymoon!
8 of 13 people found this review helpful
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Awesome family trip!
Reviewed By OrangeBlood - Austin | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Shelley provided excellent service and filled all our families needs and then some! We had some resort facility issues, not Shelley's fault, and Shelley was more than willing to get them resolved in a very quick manner. My family and I appreciate everything that Shelley has done for us on this most recent trip including all of our trips in the past. You will not go wrong hiring Shelley as your travel agent. Her experience is second to none! Is is a nice feeling to have someone take care all things up front for the trip and any issues that may come up during the trip. Thank you again Shelley. You have earned our trust and we look forward booking another trip with you in the near future! Thank you for your outstanding commitment to your customers....
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you very much! I'm so happy your family enjoyed the vacation!
6 of 9 people found this review helpful
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Country in the Big Apple
Reviewed By Texas in the Big Apple - Texas | Traveled to
My husband wanted to surprise me with a trip to New York for my birthday. We had never been and honestly my husband really is not a New York kind of man. (We are a jeans and boots kind of family.) Shelly made planning, and booking this trip a breeze. We stayed in Manhattan and were able to see all of the sites. She did everything... Even sent luggage tags! All we had to do was pack and show up to the airport.
I would recommend this agent to my family and friends
42 of 82 people found this review helpful
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Shelley planned everything!
Reviewed By Mandie Maye - Beaverton, Oregon | Traveled to
Shelley knows travel! She handled all my questions and requests with professionalism and within a timely manner. We are excited for our family vacation and I know if I need anything I can call Shelley for help. I will definitely be a repeat customer.
I would recommend this agent to my family and friends
42 of 82 people found this review helpful
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Great anniversary/birthday trip
Reviewed By Mike - Austin, TX | Traveled to United Kingdom ~ Europe
Shelley was very helpful from the get go. We were able to quickly scope out a trip plan that suited our available time & travelling distance. From there, she was an expert at recommending accommodations & other travel related measures. On the day of our departure, she communicated constantly with us to ensure we reached our planned destination.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you, Mike! It was a pleasure working with you!
2 of 3 people found this review helpful
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Tour Guide, Anni Hennop, an example of excellent
Reviewed By New appreciation for Africa - Battle Ground, WA | Traveled to Africa
Special Thanks to Shelley for helping us arrange this exceptional trip. She took all the worries out and made everything so easy and effortless
I would recommend this agent to my family and friends
Shelley Embrey responded:
Marion, it is a pleasure to work with you! I'm so glad you enjoyed the trip! Thank you!
3 of 5 people found this review helpful
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Big fat Greek mother and daughter trip
Reviewed By Kathy blagg - Kyle tx | Traveled to Greece ~ Europe
She is very professional, very knowledgeable, very kind.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you so much, Kathy!
5 of 9 people found this review helpful
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Dreamy vacation!
Reviewed By Betty and Diego - Austin tx | Traveled to Turkey ~ Europe
We had the most wonderful experience with Shelley. She listened to exactly what my husband and I were looking for and provided us with a vacation that allowed us to experience everything we hoped for and more than if we planned the trip on our own.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you! You were such a pleasure to work with and I'm so happy that your trip was everything you dreamed it would be! I can't wait to help you plan the next one!
1 of 2 people found this review helpful
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Shelley goes the extra mile
Reviewed By Karen - Battle Ground, WA | Traveled to
I have used Shelley on many vacations and will continue for all my future travels. Shelley is always timely with her responses, and extremely patient in my indecisiveness. All my trips have been memorable and fantastic with no issues. She is also very interested in reviews upon return for future bookings with other clients.I would not hesitate for one moment to recommend Shelley to anyone looking to book travel whether it be domestic or international. Thanks again Shelley for all your research and time.
I would recommend this agent to my family and friends
16 of 34 people found this review helpful
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Great Experience
Reviewed By Joe - Cape Cod, MA | Traveled to South America
We've worked with Shelley for close to 20 years. We've travelled the world--land tours, ocean cruise and river cruises. Moved from Texas to Mass. 7 years ago and still use Shelley. She takes great care of us.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for your review! I greatly appreciate you!
16 of 37 people found this review helpful
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One of our best trips
Reviewed By Jackie and Jim - Austin, Texas | Traveled to Antarctica
We have been working with Shelley since 2008. We have used her for all
of our travels to 76 different countries. She has always provided us with
excellent service from start to finish.
I will briefly tell you about our last trip to Antarctica and the Amazon. We
cruised with Seabourn. Shelley made all the arrangements. We stayed in
Santiago, Chili and she made Hotel reservations and got us a Driver to
take us to the ship about 2 hours away. Also, the tours while we were in
Santiago. We also, received a free tour in one of the ports we visited.
Shelley has always provided us with wonderful Hotels, transportation,
and tours while we were on vacation. We have never had a bad
experience. We always recommend Shelley to all our friends, family,
and strangers.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for your review and kind words! Your trips are always some of my favorites to help plan! I love living vicariously through you!
19 of 46 people found this review helpful
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Great family trip to Italy
Reviewed By MPigeon - Battle Ground, Wa | Traveled to
Shelley helped us plan a family trip to Italy. We only knew we wanted to go, but had no idea where to start. She gave us suggestions to help make the trip great. We picked what we wanted and she did all the work. It made the planning and actual trip much less stressful. Our flight out of Italy was changed, which would throw off all our connections too. She contacted us in Italy to let us know and then worked to get everything rescheduled to get us home. It was a family trip we will never forget!
I would recommend this agent to my family and friends
20 of 50 people found this review helpful
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Shelley planned a great trip for us.
Reviewed By GB - Austin,Texas | Traveled to
I was overwhelmed at work as I was trying to plan our trip, so decided to talk to a travel agent. So glad we found Shelley. She found out what we needed and what our budget was and found some great places for us to stay and had good suggestions for our trip. Any questions I had on the trip, she was quick to respond. Will definitely check in with her next time we get to travel abroad.
I would recommend this agent to my family and friends
9 of 29 people found this review helpful
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VIP Travel Agent
Reviewed By AL GAWLIK - Driftwood, Texas | Traveled to Jamaica ~ Caribbean
Shelley is our go to Travel Agent. There are no questions asked on who we use for any vacations or work related travel. The response rate is insane and she is professional and so accurate on getting us the best deal possible. She is an encyclopedia of information when it comes to resorts, travel and deals. I am so, so glad we found her. I have used other travel agents and had to pay, or track them down email after email to get some type of information back. Not that with Shelley she is our VIP for travel. She is highly recommended and someone I recommend to friends and family.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for the review and kind words, Amy! It is my pleasure to be your go-to!
12 of 38 people found this review helpful
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Patient, hard-working, knowledgeable and a delight!!
Reviewed By Barbara Fee - Austin, TX | Traveled to
Shelley Embrey of Ticket-to-Ride Tours is wonderful. I know in this day of on-line purchasing for hotels, transfers, trains, air, and etc... it is great to have someone like Shelley to do this type of work. I've had her as a travel agent for years - from when she was with another company and followed her when she set up her own travel service. She is very conscientious and makes sure to get it just right for me. I usually give her the areas of a city that I want to stay and she looks around for me and gives me a list of the hotels with the prices and whether or not they include breakfast. For the airfares, I usually look on-line to see what is out there especially regarding times, then I tell her and she finds comparable times for me. She knows how I hate short connections so she tries her hardest to find a decent connection time that is not too short, but not hours upon hours long. She also always seems to find good prices for me and any friends that happen to go with me. She has also purchased transfers from airport to hotel when needed and even purchased train tickets too. Luckily for me she is very patient as I often change my mind about something somewhere along the way, but she goes with the flow. She is a hard worker to make sure my vacation is going to be successful and that I'm going to have a good time. She is kind and delightful to work with all the time! Thank you Shelley for all you do!!!!!!
I would recommend this agent to my family and friends
28 of 70 people found this review helpful
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10 Year Anniversary Trip
Reviewed By Rorie - Austin, TX | Traveled to Iceland ~ Europe
Shelley was awesome! She took the time to meet with us face to face and did all the research to plan our trip. She caught small details that affected our trip and corrected them right away. She was immediately available to help when we had a missed flight connection coming home. And most importantly, she gave us a fantastic trip to Iceland!
I would recommend this agent to my family and friends
Shelley Embrey responded:
It was so much fun putting this trip together for you! Thank you for allowing me to be a part of such a special occasion and memorable vacation!
12 of 42 people found this review helpful
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Awesome!
Reviewed By Kelly - Austin, Tx | Traveled to
I called Shelley and told her what we were looking for and within a few hours she sent me a lot of options we picked one and it we cannot wait to take our trip to Mexico!!! Thank you Shelley for all of your help!!!
I would recommend this agent to my family and friends
20 of 59 people found this review helpful
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Excellent Travel Agent
Reviewed By Rscott - Austin TX | Traveled to
Shelley is extremely responsive and really listens to what you want in your trip. I highly recommend her!
I would recommend this agent to my family and friends
14 of 52 people found this review helpful
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It was a fun trip... Shelley did a great job
Reviewed By Amy - Austin, Tx | Traveled to
We had a great time. Loved our excursion we did!
I would recommend this agent to my family and friends
21 of 67 people found this review helpful
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Shelley the professiomnl
Reviewed By Joe - Cape Cod, Mass | Traveled to
My wife and I have used Shelley as our travel agent for more than 10 years. She has arrange land tours, ocean cruises and river cruises to most of South America, Iceland. Russia, Canada and most of Europe. Shelley has always been responsive and professional. Although we moved from Texas 6 years ago we continue to rely on Shelley to meet our travel needs.
I would recommend this agent to my family and friends
19 of 65 people found this review helpful
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