Unwavering Commitment
Reviewed By Norm and Cathy - Minneapolis, MN | Traveled to Venice ~ Italy ~ Europe
We have used Joan for several cruises. She does great work. But, the best example is her work on a cruise we ultimately had to cancel. We were planning a Mediterranean cruise; but, then the pandemic hit. She helped us reschedule, and reschedule again. Ultimately, we had to cancel for other reasons. But, throughout the process, she provided faultless, consistent support! Thanks!
I would recommend this agent to my family and friends
Joan Miller responded:
Thanks for your review, Norm and Cathy. I look forward to working with you again in the future. You will cruise again!
Joan Miller
Crown World Travel
815-459-3221
2 of 2 people found this review helpful
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A perfect river cruise.
Reviewed By Suzanne and Greg - Anthem, AZ | Traveled to Rhone River ~ On the River ~ At Sea
Joan’s attention to detail, availability to respond to questions, and knowledge of the cruises is exemplary.
I would recommend this agent to my family and friends
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Outstanding Paris and Normandy river cruise
Reviewed By David and Caryn - Crystal Lake, IL | Traveled to France ~ Europe
Joan is very nice to work with and is always looking out for us and possible problems that may arise so that they never become a problem.
I would recommend this agent to my family and friends
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Perfect Trip
Reviewed By Sallie and Brian - Syracuse, NY | Traveled to Canada
We worked with Joan for the first time on a trip to the Canadian Pacific NW. It had various components, some independent exploration, a railway tour, and visits to friends and relatives, using all manner of transportation. Joan was invaluable to this effort! She listened fully to our ideas and "wants". Then added her knowledge of the places, and had great advice. She also gave us some cautions as we planned timing, etc. which we gladly heeded. She was always spot on! The itinerary format she provided was very detailed and useful throughout. Joan patiently fielded our last minute questions, probably pre-trip jitters. As a result of our work with her, every last detail of the trip went smoothly. It was our first time working with Joan and we will definitely work with her again as we pursue our travel dreams!
I would recommend this agent to my family and friends
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Trip of a lifetime
Reviewed By KarenAndChris - Crystal Lake, IL | Traveled to Rhine River ~ On the River ~ At Sea
Whenever we plan a trip with Joan, I know it will exceed expectations. Joan is attentive to our wishes, is knowledgeable about the options, and suggests additional ideas we weren't aware of. On our latest trip, she helped us plan bike excursions paired with a river cruise. Her value-added came to the fore during our flight to Germany. The flight was diverted, and we knew we'd miss our connection, but she said not to worry, she would handle rebooking as we continued across the Atlantic. Sure enough, in the morning, we had a Plan B to get us to our destination in plenty of time to enjoy our vacation. The best part of that was knowing we could trust her and not worry, because Joan is both experienced and dedicated.
I would recommend this agent to my family and friends
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Best vacation ever!
Reviewed By Chris S. - Crystal Lake, Illinois | Traveled to Rhine River ~ On the River ~ At Sea
Joan was extremely helpful in planning and executing our trip with Backroads Adventures to cruise the Rhine and take daily bicycle tours.
I would recommend this agent to my family and friends
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A trip you don't want to miss
Reviewed By Kevin - Pittsburgh, Pennsylvania | Traveled to Croatia ~ Europe
Joan is a hard working and very knowledgeable agent who went above and beyond our expectations. She was always available, got back quickly, and followed up on everything.
I would recommend this agent to my family and friends
Joan Miller responded:
Thank you so much for your review. I am glad that your vacation in Croatia went well. It is always a joy working with you and Cheryl.
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A super travel adventure!
Reviewed By The Shavers - Anthem, AZ | Traveled to Quebec City ~ Quebec ~ Canada
Joan got us the greatest deals! She would rebook the trip every time a better deal came up. Our stateroom was wonderful. She picked out one at the end of the hall so it was a bit larger and we had no one on that side. She was very helpful in advising us on filling out our trip documents as well. She even gave us extra Covid tests in case we needed them! We didn’t!She went out of her way to get us airport transfers and an early hotel check in. She answered all our questions and followed up on every detail.We highly recommend her and will use her again.
I would recommend this agent to my family and friends
Joan Miller responded:
Herm and Nancy,
Thank you so much for your review of my services as your travel advisor. I am so glad that you enjoyed your New England cruise with Holland America Line. That cruise is still on my own "Bucket List".
It was my privilege to assist you with your travel plans. I always appreciate referrals and look forward to working with you again in the future.
See you soon on the bocce court!
Joan Miller
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We’ll organized adventure
Reviewed By NA - Dallas | Traveled to Israel ~ Middle East
Made the planning effortless for us
Organized
Timely followups
I would recommend this agent to my family and friends
Joan Miller responded:
Lori,
Thank you so much for your review of my services. I look forward to assisting you with any of your future travel plans,
Joan
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Informative, historical and spiritual.
Reviewed By Deeters - Anthem, AZ | Traveled to Israel ~ Middle East
Excellent, thorough.
I would recommend this agent to my family and friends
Joan Miller responded:
Deb, Thank you for your review. I look forward to working with you again in the future.
Joan
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Grandkids and all of us loved the trip
Reviewed By David and Caryn - Crystal Lake, IL | Traveled to Galapagos Islands ~ Ecuador ~ South America
She is wonderful and very easy to work with. Her knowledge about trips is outstanding and so helpful
I would recommend this agent to my family and friends
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Fantastic reason to use a travel agent!
Reviewed By J Mas - Denver, CO | Traveled to Israel ~ Middle East
Joan was efficient in communication, got us a tour with everything we wanted to see (a tall order with 8 people or varying interests), got us great accommodations with unexpected perks and was always there for us whether easy or tough question! We felt comfortable, supported and had an awesome trip!
I would recommend this agent to my family and friends
Joan Miller responded:
Thank you Jo Anna. I appreciate your review and that you are happy with my planning services for your vacation. I look forward to working with you again in the future.
Joan
1 of 3 people found this review helpful
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Magical trip - great experience
Reviewed By Karen - Bozeman Montana | Traveled to Arizona ~ USA
Joan was very professional always getting us information we needed in a very timely manner. Joan was awesome!
I would recommend this agent to my family and friends
Joan Miller responded:
Thanks, Karen. I am really enjoying all the beautiful pictures.
0 of 1 people found this review helpful
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Our Trip Was in Expert Hands
Reviewed By KarenS - Crystal Lake, IL | Traveled to France ~ Europe
When we first reached out to Joan, we were inexperienced with international travel, and she was great. She paid attention to how we wanted to travel (with basics in place and room to improvise), and she delivered just what we wanted plus some ideas we hadn't thought to ask for. On our next trip, we knew we'd go back to Joan, and she delighted us once again. It is a joy to work with someone who can envision a vacation from our perspective and make it happen professionally and smoothly.
I would recommend this agent to my family and friends
Joan Miller responded:
Thank you Karen for your review. It is a real joy to work with you and Chris. Your enjoyment for foreign culture and history really shines.
14 of 32 people found this review helpful
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We had a Perfect trip in every way!
Reviewed By Katie - Lakewood, Illinois | Traveled to Danube ~ On the River ~ At Sea
Working with Joan is always and has always been a wonderful experience. She is always so knowledgable on any destination and can suggest ideas even if you are unsure of where to go.
I would recommend this agent to my family and friends
11 of 27 people found this review helpful
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