Best Travel Agent
Reviewed By Mimi - Wilmington, NC | Traveled to Mediterranean ~ At Sea ~ At Sea
Nancy Cowan has planned many trips on my behalf and, without exception, they have been top notch. She makes a point of understanding my preferences and needs, and makes sure she accommodates them, even if it is above and beyond the actual organized vacation tour. When things go awry regarding airline or other unforeseen glitches, she always responds by intervening on my behalf. Having someone with so much travel industry experience pays off when a need arises somewhere, anywhere, along the travel journey. My very best vacations have been planned by Nancy.
I would recommend this agent to my family and friends
Nancy Cowen responded:
Thank you so much, Mimi for taking the time to write this wonderful review. I truly appreciate it and your continued loyalty to my travel business.
Best, Nancy
22 of 42 people found this review helpful
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Latest and Best Cruise
Reviewed By Martha - Naples, Florida | Traveled to Rhine Valley ~ Germany ~ Europe
My husband and I have booked many trips, primarily cruises, through Nancy. Recently she handled a wonderful Viking cruise for us and five other couples. Superb work. Working with Nancy has been a delight over the years. She exhibits a very rare quality in the service business-she truly puts the customer FIRST. In all regards. We find her to be extremely knowledgeable of destinations, cruise lines, etc., and very much appreciate her insights, thoughts. She is very detail oriented, leaving nothing to chance. She always seems to find the best available rooms, at the best price, always aware of and taking advantage of any and all promotions available. Nancy is very timely following up on questions we may have, very thorough in her responses.
Finally, it is worth noting that we used to book our own trips, and felt we were pretty thorough. Then we enlisted Nancy to handle all of our travel needs. What an upgrade!!! She is a real asset to Travel Leaders. An indispensable asset to us.
I would recommend this agent to my family and friends
62 of 122 people found this review helpful
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Nancy is the bomb!
Reviewed By Robin - Kinston, NC | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
It’s alwayes an absolute pleasure to work with Nancy. She is knowledgeable and makes it her mission to assure her clients a wonderful, pain - free trip. We have been clients of hers for many years and would not think of booking a trip without her expertise!
I would recommend this agent to my family and friends
Nancy Cowen responded:
Thank you, Robin for this review! Really appreciate your taking the time to send it in and all the cruise biz you've given me! Next: HONEYMOON plans perhaps. Thanks again.
Gratefully, Nancy
16 of 35 people found this review helpful
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Nancy thought of every detail
Reviewed By Karen E - Wilmington, NC | Traveled to Rhine Valley ~ Germany ~ Europe
We were so pleased to work with Nancy Cowen! From recommending an itinerary to explaining what to expect at every stage, Nancy covered it all. She asked us for decisions on details we would never even have thought of. When it came time to leave for our trip, we put ourselves in the capable hands of Nancy and Viking, knowing that everything would be taken care of. Our trip insurance (recommended by Nancy) made the whole thing truly care-free. We would book with Nancy again in a heartbeat!
I would recommend this agent to my family and friends
16 of 36 people found this review helpful
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Can't wait to plan our next adventure with Nancy!
Reviewed By Courtney - Wilmington | Traveled to St. Lucia ~ Caribbean
Nancy is fabulous! She helped us book the most spectacular vacation to the Sandals Halcyon in St Lucia. Nancy always responded promptly if we had any questions and even met us in person to give us information packets that detailed our options during our stay in paradise. Then Nancy eloquently dealt with an airline issue on our behalf and scored us travel vouchers for our next trip. We will absolutely book with Nancy Cowen for our future dreamy vacations!!
I would recommend this agent to my family and friends
Nancy Cowen responded:
Thank you, Courtney for this wonderful review. You and Brian we great to work with and I truly appreciate your business and taking the time to write this positive review. I look forward to working with you again.
Gratefully, Nancy
17 of 46 people found this review helpful
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10 years of great service!
Reviewed By Linda - Ipswich, MA | Traveled to Europe, Mexico, Taiwan
I do not hesitate to (and in fact, frequently do) recommend Nancy Cowen to anyone needing top notch travel assistance and support! By far, Nancy is the best I have ever worked with! She and I have worked together for nearly ten years sending student & teacher groups to countries around the world and she has never let me down. Nancy is promptly responsive to our needs or questions and manages to obtain affordable flights, train tickets and hotels. She is a 100% reliable professional and is well informed about all aspects of travel.
I would recommend this agent to my family and friends
62 of 137 people found this review helpful
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Caribbean Vacations
Reviewed By Will - High Point, NC | Traveled to Turks and Caicos Islands ~ Caribbean
Nancy has booked two Caribbean vacations for my wife and I, including one that was our honeymoon. Both times she listened to what we wanted to experience on the different trips, and recommended places that exceeded all of our expectations. I would definitely recommend her to anyone looking to book a total package vacation, especially one to the Caribbean.
I would recommend this agent to my family and friends
54 of 126 people found this review helpful
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