We met with Melissa twice - once to talk about our expectations and price range, then again to go over the itinerary. We emailed on several occasions to verify each important event. We visited England ~ London, Devon and Cornwall, Scotland ~ Edinburgh, Highlands, Isle of Skye, and Ireland ~ Dublin and Southeastern coastline

Melissa Becker did an amazing job assisting with my trip to Costa Rica. I was provided with information on the resort I would be staying at, along with different options for exploring the area.

Melissa did a great job. We added a day, upgraded hotels (both were great and in great locations) and everything was seamless. Communication throughout the process was excellent.

This was my second time booking a trip with Melissa and it was perfect for the second time as well! Everything went smoothly and I was able to enjoy international travel without experiencing the stress that is commonly affiliated with international travel. She thought of everything and we were very well accommodated.

Melissa was great to deal with and answered all of our questions! Would definitely book a trip through Melissa again! The British and Irish Voyager trip was amazing!

Melissa set up a wonderful trip to Italy. She understood exactly what I was looking for and stayed within my budget. In Italy, everything went extremely smooth and my hotels were in the perfect location. It was my perfect vacation!

I'll definitely be using Melissa for my future adventures.

This was my first experience working with a travel agent and I will absolutely work with Melissa again. She was great!

Melissa was a huge help in planning our trip to Costa Rica. She tailored our trip based on our interests and made sure everything ran smoothly.

Melissa seamlessly planned our trip to Costa Rica (where we had never been before). She listened to our ideas about what kind of trip we wanted and turned them into reality. She was prompt and answered all of our questions completely. I would absolutely recommend her.

I saw Melissa's high ratings on-line as she proved to be "as advertised". I called Melissa at lunchtime and shared my 1st, 2nd and 3rd choices for vacation itineraries. My first choice was a visit to Paris and then a river cruise. Before the end of the work day, Melissa found an awesome Viking cruise in the South of France with Paris pre-trip as part of the package... and she'd established a hold on our accommodations. Melissa was very attentive as we took care of administrative steps to finalize our booking and during the time right up to our trip. She was extremely responsive and knowledgeable in answering our questions. Her email and phone call replies were very prompt. On top of that, thanks to Melissa, we were also able to make a last minute booking for my wife's brother and his family. She made it just as easy for them, even though they live out of sate. We highly recommend Melissa.

Melissa was wonderful to work with- from basic information to personalized recommendations, she made it easy for us to go on a trip that was on our bucket-list! She was able to offer recommendations that fit with the busyness of our lives (and the lack of time we had available to plan a trip). She took our kids' ages into account when making recommendations, and set up a flight schedule that worked perfectly with the trip and jet lag issues! Her knowledge of travel and her use of that knowledge to help us put together a trip was exceedingly helpful. We will definitely work with her again.

She was very nice, professional and informative. I was very pleased with the tips and suggestions she gave me. Our whole trip went so smooth. From the airport to our hotel it was wonderful.

We returned from London yesterday and the trip was fabulous! While it can be easy to decide the main sights to see in a city like London, we really needed help finding a hotel that was in a good location and had two double beds - which can be a rarity in Europe. Melissa was a lifesaver, working hard to research and recommend a great hotel that met all our requirements. She knew the city and made personal recommendations on things to do, transportation and more. Her great recommendation put us right across the street from a metro station and just a short walk to Kensington Gardens and Hyde Park (where we could escape and rejuvenate after a long day of sightseeing). We couldn’t have done it without Melissa. I would highly recommend working with her.

Melissa was always knowledgeable and helpful!

Melissa was a great travel agent. We were first timers over to Europe and we wanted to make the most out of this trip. We didn't have to worry about a thing. Melissa setup the flights the hotel and got us in contact with a local host who was amazing. We hope to use Melissa in many over seas trips in the future.

Melissa was very helpful in planning our first trip to Europe. She booked additional tours and transportation requirements that made are trip more enjoyable and less stressful.

Melissa is wonderfully attentive to her clients. She alerted us to discounts being offered through Monograms that fit our itinerary and she made sure we booked within that window of opportunity. When we ran into trouble getting home due to an Italian airline workers strike, Melissa worked diligently with the airlines on our behalf to get us home on-time. She's very calm and professional even when working with anxious clients like ourselves. We highly recommend Melissa and we look forward to working with her again.

I knew that I needed help for international plans for our family of four. We wanted flexibility with a few specific details in mind. Melissa was wonderful at patiently continuing our search with us as our ideas became more clear, and I appreciate that she took all of our thoughts into consideration while developing the best plans for us. We had exactly the trip we were after - a combination of tours in various parts of Germany with time on our own, at family-friendly areas of the cities we visited. She was clever at finding age-appropriate details (we have 10yo twin boys) so that all four of us enjoyed ourselves. Our accommodations were just right and our transportation was fun (one of our requests!). The highlight of the entire trip was the delightful castle that she secured for us, Schloss Kartzow, that we never, ever would have found on our own. I am absolutely won over to working with Melissa for her expertise!

Melissa attended to every small detail which made for a perfect itinerary and seamless travel. She really listened to what we were looking for and then delivered. She was readily accessible and always returned calls and emails.
Thanks so much for the best trip of our lives!

Melissa was great!! It was an easy, no worries way to plan a vacation. Any questions or concerns were answered and taken care of. I would definitely use her again.

Melissa made planning our first trip to Italy a pleasure. She listened to my concerns and limitations and was able to put together a package that worked perfectly for us!

Melissa was very helpful with planning our family vacation to Europe. We had never visited Europe before, so she was able to provide hotel and flight recommendations to ensure we had a great location and enough time for activities. Melissa was very attentive to our needs as a family and helped make sure we had a great flight (regarding time) and private transportation to and from the airport. I will definitely work with Melissa in the future!

Unsure about what a travel agent could offer in this day of everything being on the internet, especially when I am use to making my own domestic travel arrangements. So glad that I took a chance and called Melissa, as I was traveling to Ireland, then Amsterdam. She had most of the answers to my questions and the ones she didn't, she found the answers and got back to me in a timely manner. She also had information/questions for me that I was not even thinking of. I had very little time from when I contacted her to when I was wanting to take this international trip. Airfare,hotels,trainfare, currency exchange,and transportation in between. She also researched some tours for us to try(with reviews). Very professional,very nice demeanor,which always helps when you can tell that someone cares about their job. The experience was so good that I have already had her help me with an upcoming trip to New York.

We were so impressed with Melissa researching and setting up our trip to Rome and the Almafi Coast. There were a lot of challenges to overcome in the planning process. She came up with options and spent time meeting with us to close in on our plan. It was a great trip.

I can't commend her enough for her excellent professional and people skills. Melissa was supper!

Therefore, we are back with her to plan our next trip to England and Ireland!

Excellent experience. Melissa is smart, detail oriented, and pleasant to work with. She helped us pick a destination for our trip and a resort (we knew we wanted November in the Caribbean but not much else). The trip was excellent and everything went smoothly.

I appreciated Melissa from the get-go! She is quick to respond to questions. Although the majority of our communication was through e-mail, she was able to quickly get a good sense of what we were looking for in our trip and made excellent recommendations to help arrange a wonderful travel experience. I enjoy her sense of humor which was evident in both written and oral communications. I have already recommended Melissa to friends who are thinking about traveling.

Melissa is wonderful to work with! Through her, I booked a trip to Italy with my best friend, & my honeymoon to Switzerland this year.

I have nothing but positive feedback for the planning process. She listened to what we wanted out of the trips & made it happen. She kept in touch throughout the planning process, took our feedback & made changes as necessary-- all with a smile! She sat down with us & explained our itinerary before the trip, which was very helpful. Even after my friend & I unfortunately missed a flight in Italy because we misread the departure time, she arranged a late night pick up (like, 2am!) to take us to our hotel AND was able to get us reimbursement for the tickets!

She was very friendly, very organized & very professional-- I can ask for nothing more in a travel agent! I would not hesitate to recommend her to anyone I know!

I enjoyed working with Melissa, as she was cheerful and her attention to my needs was prompt.

I would recommend Melissa to any friend or family member looking to plan a trip. My mother and I were looking to plan a 2 week trip to Ireland and Scotland. Melissa accommodated our wish to travel by car. The timing at each location was perfect. We saw everything we wanted to without feeling rushed. With me being located in Cincinnati and my mother in Michigan, we were a little worried about planning the trip. Melissa accommodated our schedules excellently.

Melissa was very good at getting back to me . She was responsive to me emails and calls. Very helpful and very nice. I will most definitely have her help me planning my next trip. Service she provide was excellent.

Melissa is friendly, knowledgeable, helpful and efficient. She answers questions as quickly as her workload allows.

Melissa answered all of my questions, even the stupid ones, and helped us cheerfully each step of the trip. And because of that, our trip could not have run more smoothly. We had a wonderful 10 days in France!!

Melissa was very responsive and helped pull together wonderful trip to Italy on short notice. She was professional and provided her advise on various aspects of the trip which covered 4 cities in 10 days! Sorrento, Rome, Venice and Florence. Trip was fantastic.

Melissa has great patience and is willing to talk/help whenever you need it!

From the initial planning stages to the final execution all interactions with Melissa were fabulous. This was my first ever overseas trip. To say I was a little nervous was an understatement and to make me even more nervous I was doing the trip by myself but Melissa made sure everything was taken care of down to the finest detail.

I thought it was going to be a problem when the tour company changed the dates of my tour because the one I originally signed up for did not have enough travelers. Melissa not only sent me the notification to let me know of the change but she also contacted the company who I bought Travel Insurance thru to inform them of the change.

The only thing I had to do was go on my trip and enjoy it. Melissa took care of everything else.

I think my next tour will be a domestic one but I will definitely be needing Melissa's help again.

Everything went so smooth for my first out of the country trip. Will be back soon to schedule my next adventure.

She answered every question. She took time helping us to build an itinerary that covered everything that I had dreamed of doing. We stayed at lovely guest houses and we especially loved our private driver that knew the ins and outs and great places to eat and visit. Our trip was like my best fairy tales come true.

She has been amazing with all of my trips in the last 6 months.

Melissa is AMAZING!! She helped us out every step of the way and was available for us 24/7. I have used other travel agents in the past, and Melissa was BY FAR the best. She helped us travel around Canada for a very decent price, organized everything that we did, and was always checking in with us if we had questions. When I emailed her with questions or comments, she immediately got back to me. I would suggest using Melissa to everyone and will definitely be passing her information to family and friends.

We are so glad we used Melissa to plan our London and Paris trip. She was friendly and super thorough and gave us many touring options. I especially appreciated all the "European Travel Tips" she gave me when I picked up our itineraries. Melissa was especially professional when we were debating on whether to keep or cancel our trip as planned (Paris). She carefully guided us through our options but we decided to stay on our course. We are now thinking of what our next vacation could be and plan on using her again!

Good service and helped navigate us through the COVID hoops.

I enjoy working with her. Answers all questions promptly even on her days off. Explores all options. Will be using her again in the future.

Melissa was very accessible and responsive during our planning and even once when we needed to contact her during our trip - And always nice.

Positive

Everything went so well !! Could not have done it without her so lucky to find her and will plan all of my future vacations with her. Our trip was so well planned could have not done it without her help. She was so helpful and professional .

Melissa was great to work with. She offered good recommendations and made our trip much easier. All of her comments regarding the area were accurate. We had no issues with any of the arrangements.

Melissa was beyond easy to work with! She planned an amazing honeymoon for us and every leg of travel went perfectly with sooo much less stress than if I'd planned this on my own. Also, she was able to get us everything we wanted within our budget. The hotels were amazing, all transportation taken care of, and our day trips were so fun.

Melissa helped every step of the way. I asked her questions constantly and she always answered and was so helpful. I was so thankful that Melissa put us with Monograms tours. They were wonderful. We were met at the airport and transported at every city. I was less nervous because of that. I have already recommended Melissa and the travel agency to everyone I have talked to about the trip.

Melissa did not disappoint. From my initial phone call, months before the planned trip, till the end of the vacation, Melissa was always helpful, prompt to respond and thorough. Her guidance and suggestions allowed us to have a family vacation with our adult children and their spouses that we will always remember.

It was a wonderful experience working with Melissa. She assisted with finding the best tour for us. She searched for the best flights. She was prompt in answering emails and questions. Her knowledge and experience was an asset in our planning. Always very pleasant and helpful. Thank you

Working with Melissa was a very positive experience. I appreciated her patience with every change I requested and with every potential change I inquired about, she responded quickly with information and options. Our spring break trip was not planned well in advance, so I was thankful for Melissa's speed and thorough assistance in securing our trip.

We have never traveled as a family out of the country. Our trip was very smooth from beginning to end and I would highly recommend Melissa for her professionalism and cares in making our trip what we wanted!

I didn't have much that I needed help with but Melissa was very helpful in planning my trip to Italy and Monte Carlo. She helped me set up some train rides and tours in Florence and Rome. She was also very helpful in giving advice for our trip.

Melissa helped us book the most wonderful honeymoon (2 years delayed due to COVID). I always know that Travel Leaders will find us the best rates on flights and lodging. The hotels Melissa found us in Madrid and Barcelona were both superb and both in excellent locations for exploring. While on the trip we noticed the train station never sent us our tickets via email and she was very quick to deal with them and get the tickets emailed over to us. She's always quick to answer questions and is very helpful and easy to work with. We look forward to continuing to work with her and we will certainly refer people we know.

She was great! Helped us every step of the way! Having never traveled like this she suffered all my questions no matter how ridiculous sounding with patience understanding and set all our nervousness to rest.

Melissa is responsive, friendly, and knowledgeable. We relied on her extensively to plan a recent trip to Europe and were pleased with the service we received.

Answered all my questions quickly. Very helpful. Vacation was wonderful.

Melissa put the time in to answer all our questions and with Covid she made multiple calls to try and get the answers she did't know right away. Covid delayed our trip 16 months and created MANY hurdles but we stayed in touch and finally pulled it off.

She was awesome! Extremely helpful, went out of her way to help us when the hotel went on strike a couple of days before our trip. Couldn't really change anything, but tried and kept in touch with us along the way of trying.

As a couple who has never been to Europe before, we tried to plan our anniversary trip ourselves but were easily overwhelmed. I contacted multiple travel agencies to get their help, but no one responded. Then I found Travel Leaders. I contacted them via message online late at night about going to Rome and Athens and got an immediate response from Melissa. She said she would start helping us with out trip right away. Throughout the planning period, my boyfriend and I had many questions that we threw at Melissa, and she was willing and able to answer all of them quickly and in a way that was easy for us to understand. Even while we were on our trip, I had questions about coming back, and she answered me right away. She was beyond helpful and made our trip a blast. She listened to everything we wanted to do and made it happen! I will definitely be coming back to Travel Leaders and Melissa for all of our future travel plans.

Very helpful , courteous and efficient.always dependable
N

Melissa was very confident with the information and booking process> Her experiences helped us make a couple decisions on some excursions we booked. She kept us inform with emails with all upcoming payments and questions ? And anytime we reached out with questions or concerns, she promptly replied.

My husband and I had dreamed of taking a tour of Italy. With all of the site seeing and history there, we knew we had to cram a lot into a short trip. Melissa was so knowledgeable on the country, and provided the perfect trip for us. She signed us up for the Monograms package in Sorrento and Rome, which was incredible. I highly recommend this package because it was the perfect combination of guided tours and "free" days where we were able to explore on our own. We then traveled up to Florence followed by Venice. Melissa booked us great hotels and the transportation from one location to another was totally seamless. It was such a luxury not to worry about getting around. Melissa was so responsive during the planning process, and even during the trip itself when I had last minute questions. The only thing I would change is the timing. We traveled in mid August, and it was uncomfortably hot in Italy!

Melissa worked with us to extend our trip by a couple of days and was able to get us a fair price on our hotel. She also worked With Globus to arrange our flights that fit the schedule we were working towards.

Melissa handled everything for our vacation. She was informed about our destination and gave recommendations for shows and outings. She was very attentive to my needs and always responded promptly to my inquiries. Our vacation would not have been this good without her.

Melissa is very responsive and will do what she can to book you the vacation you want. We had so much going on that we didn’t have a lot of time to plan so we went with Melissa to help. The entire trip went so smooth. Traveling abroad can be stressful but everything was perfect that we were able to relax. We will be using Melissa again and I recommend her to others.

Melissa really helped streamline all of our crazy ideas into an organized itinerary for the family. So many different puzzle pieces that all came together for a perfect trip. Grazie!

I have been working with Melissa for the past few years. She is excellent at her job. She listens to where I want to go and she makes it happen. Melissa is focused on details and gives you an honest answer to my questions. I already told her that she is the travel agent who I want to work with now and in the future.

Another wonderful adventure thanks to Melissa. Everything went exactly as planned. Saw so many awesome things and met some incredible people. Can't wait to plant the next trip!

Very pleased. Melissa took the time to understand what we wanted to do and put together a trip that checked all the boxes.

Great time working with Melissa, trip went great with no issues!

Takes care of everything from start to finish.

It would take a small book to explain how helpful Melissa was in planning our trip. To put it simply, we would not have been able to go on our trip without her help. From arranging all of our transportation to saving us from a nightmare passport situation, Melissa was in our corner to help us make this trip happen. She is organized, provides great recommendations, and is willing to go above and beyond to assist with all your travel needs.

Melissa was awesome and very patient and helpful and knowledgeable.

Melissa worked closely with us as navigated airlines , trains, hotels and guided tours. Her expertise was invaluable and our experiences in London, Edinburgh and rural Scotland were lovely.

Melissa was excellent. Her planning was right on! She was flawless and the her selection of Hotels was perfect.

Melissa is very responsive and did everything to meet our needs.
She stayed in constant contact with us, which we appreciated so much

Melissa strives to accommodate her clients' travel requests and preferences. She is excellent with communications. Provides good travel plans & suggestions and welcomes alternative ideas. Most importantly, she stays on top of flight schedule changes and is quick to find better flights if the ones made by the airline aren't the greatest. In our case, she saved us from an airline change that gave us two layovers on our return trip from Dublin. Melissa found a great alternative that had us only making one stop with plenty of time in btw flights.

She' did great, always prompt with answering questions or replying to my emails & very competent in European vacation locations . The hotels she booked us at all locations were in excellent locations & we were very impressed

We came to Melissa and with limited time requested help with a trip to Europe. She was helpful and accommodating and very patient.

Melissa was great! She took the time to understand what we were looking for, was very patient and offered fantastic suggestions. I will definitely call her again!

Melissa more than exceeded expectations when we asked her to be our travel "coordinator". She was the key to my daughter's wonderful tour of Italy and Europe. Melissa coordinated my college-aged daughter's study trip to Italy (6 weeks), Greece (1 week) and London (1 week). She expertly guided us through this journey from beginning to end - and I'm not just talking about the actual trip. Our adventures included passport issues, lost luggage, and transitions to each leg of the trip. Melissa stayed calm and reassuring through all the unexpected adventures. The expected adventures were amazing. My daughter says that her first thought as she entered each hotel was "Well done, Melissa!!" On the more practical side, Melissa helped my daughter prep for what to expect and helped us stay within budget while suggesting special little extras at the same time. Melissa also has a great team around her. (Special shout-out to Kate!) I highly recommend Melissa t

Melissa Becker made our trip booking and sight seeing excursions SO easy. She was very prompt with her recommendations, hotel & tour choices and provided good insight! Her recommendations were excellent. My daughters and I had a wonderful time together in Italy!

I am one of those guys that never wants to ask for help. Ever. After a week of researching trips to Paris it dawned on me that I had no idea what I was doing and was heading towards a trainwreck of a vacation. Maybe my wife was right, and I needed help. I stopped researching vacations and started researching travel agents. Good reviews brought me to Travel Leaders and her bio brought me to Melissa Becker.

What a great experience working with Melissa. She was quick to answer questions, gave multiple options for the flight, hotel and tours and helped us book an amazing vacation on short notice. She is a wealth of knowledge and provided all the tips and tricks needed to plan a great vacation. At the end of the trip my daughter (who celebrated her 10th birthday at Disneyland Paris!) called the trip a 10 out of 10 and that’s exactly how I feel about working with Melissa. If you want to avoid the stress and focus on the fun do yourself a favor and work with her on your next trip

Good suggestions, kept us informed of updates

Gave her the general idea and let her have at it. Kept us informed, presented options when necessary.

Melissa has coordinated several trips for me and my husband international and domestic. One trip to Scotland my sister was going to come but had a health issue and was unable to travel canceling her trip with us. We all purchased insurance. Melissa offered to assist my sister by taking care of most of the paperwork and submitting the claim. My sister was reimbursed without an issue and the ordeal of figuring out how to submit the travel insurance claim. Melissa was great! She also shares her enthusiasm for travel.

I've booked several vacations with Melissa and her organization makes everything run smoothly. She is constantly on top of things and would email reminders to me about things I'd forgotten I would need or about things I needed to do before we left. She is well versed in all the little details one needs to make sure a vacation goes off without a hitch and this was certainly evident during our recent Alaskan cruise. She took care of the hotel, transfer shuttles, air fare, and even had suggestions for things to do before the cruise in Seattle. It's so relaxing to know I can leave everything to her and it will all get taken care of professionally and quickly!

My wife and I had never traveled to Europe and wanted to do it right. We found Melissa and we're so glad we did. She gave us options for travel, hotels, site seeing – all the important stuff. When the time came, we really felt ready. We packed in enough, but not too much, so we made the most of our time in Paris and Barcelona.

Throughout the process, Melissa was incredibly responsive and helpful. She made it fun. We're so glad we worked with her.

Absolutely amazing. Melissa answered my every question and I had a lot. She was very thorough from start to finish. I HIGHLY recommend Melissa for your journey. Melissa was able to provide me with several options meeting every financial situation. Thank you again. Melissa you made our dreams a reality ??

This was my third time planning a trip with Melissa- and the most complicated trip yet! She gracefully navigated coordinating a 4-family reunion cruise, with each family having different numbers of people, health needs, states of origin, and budgets. I can't thank her enough for making this complicated bucket-list trip work for all 15 of us! I especially appreciate her attention to detail- helping with airport transfers and travel insurance along with the reservations and flight coordination.

Melissa was fantastic to work with, especially considering the length and complexity of the trip. Melissa went above and beyond in ensuring every question and request was met. Melissa pointed out things that I never thought could be a concern and was extremely attentive and available for time sensitive issues. I highly recommend working with Melissa and taking advantage of her experience to make your dream trip the best it can be. Our trip took us mainly thru Italy, starting in Sorrento and moving to Rome, Florence, Venice, Milan and finishing up in Paris in a little over two weeks. Transportation and timing was key and all of our planned transportation went off smoothly.

Melissa was awesome to work with! She planned our trip to Italy and we were so happy because she knows all the best accommodations. We stayed in a lovely hotel that was a quick walk from the Colosseum and a million other places in Rome. It was so nice and convenient. Our hotel in Venice was also a quick walk from the train station and so beautiful. She made everything easy and awesome. Whenever I had a question or needed anything, she was right there to help.

She was great. She gave us options as we requested and was very responsive. Very good to work with. This was our first trip to Europe and she was very informative.

She did everything for us and kept us updated on any changes. She was very helpful and answered all our questions as soon as she could.

Very thorough and quick responses to our questions.

Melissa is great... She anticipated all our needs and gave us useful advice. She helped with all the details of our vacation. Melissa has a great attitude....

Melissa was great!! She was very knowledgeable about the trip we wanted to plan and offered many different options to us. She was forthcoming with information and very responsive to our questions and requests. She made us feel like we were working with a friend to plan the trip of a lifetime! Thank you Melissa!

Melissa was super helpful and made our trip planning stress free! She did the boring part of trip planning and booked our flights and hotels so we could do the fun part of planning our own activities. She was easy to reach and receptive to feedback and got us an amazing price for the trip! We were very happy to get delta flights, even nonstop one of the ways and all the hotels we stayed at were very nice and in good locations. Thank you so much!!

Melissa worked hard to customize our trip based on our interests and made completing our planning stress-free. I was overwhelmed and she was so helpful. She’s very responsive and thorough. I highly recommend her!

Melissa was responsive, helpful, and gave great feedback and advice regarding our location.

Melissa made this trip SO easy for us. She helped us figure out the best cruise line, specific cruise, and room type for us. When our flights were canceled due to weather, we could not find a hotel room with the limited available internet we had while waiting to disembark. Our family tried to help but could not find anything available for us. Melissa had us booked at a hotel in just over an hour. She holds her weight in gold!

Melissa was so awesome helping me plan my trip of a lifetime. She took care of every detail, answered all my questions and guided me through my European travels. HIGHLY recommend her.

Very helpful and knowledgeable, easy to work with and always there to answer any questions

Melissa has worked with my family on a number of occasions in recent years, and I am always thankful for her guidance. Her extensive travel experiences make her suggestions especially meaningful, however, a huge part of my thanks for our recent trip was her recommendation to purchase travel insurance. In our travel experiences, my family and I have not made that choice in the past. I assumed that it was only for major catastrophes. However, with the unpredictability of life in recent years, we took her advice, and I am so very thankful! Not only did I have peace of mind as we set off on our trip, I was shocked to find that some of the wrinkles that we encountered along the way were covered. I would have not known that these particular issues would have qualified, but they did! Thank goodness that Melissa was looking out for us (even after the trip was over!). I appreciate her knowledge and customer service, and we will definitely work with her for future travel plans.

Melissa is very customer-oriented agent. She always look for your interests with prompt response.

Our trip was complicated to plan because of add-on destinations, extra days and lots of transportation details to arrange. Melissa handled it all efficiently.

Melissa was very responsive to all my questions either by email or phone. She assisted in booking several tours, hotel rentals and airfare. This trip was booked pre Covid and a full refund was processed. Fast forward post Covid she was able to pick up where we had left off and rebook.

Melissa helped us craft a unique vacation that was just right for our family. She explores lots of options with us and finds places off the beaten path, and that's what most special to us.

She found Chena Hot Springs outside of Fairbanks. It was lovely to soak with mountains all around. On property were an ice museum and a sled dog kennel.

Melissa's advice about the Alaska Railroad was perfect! She knew about the Open Dome Car, which was so fun. Without the rail, we might have completely missed seeing Mt. Denali.

Everything was perfect at the Denali Princess Lodge. Tour companies located us easily when we went on tours. Denali NPS had a shuttle going through regularly.

Melissa encouraged us to spend a day in Anchorage. We did the Boardwalk Trail to Earthquake Park and the Anchorage Museum.

Whittier was exceptionally memorable, a small town and its quiet beauty with plentiful glaciers and hiking. Melissa found an Alaskan secret in Whittier.

10 out of 10!

Melissa was great to work with. She responded to emails quickly and solved problems with tenacity. Her attention to detail made me feel very secure. I highly recommend her service.

Melissa was great to work with...we had a very complicated itinerary with lots of transportation coordination and she orchestrated the whole thing perfectly. Very responsive to our desires...highly recommend!

Melissa made planning our trip a very easy process. She was available to answer any questions and address any concerns. Highly recommend planning your next trip with Melissa!

Very detailed, answered all questions, very knowledgeable! Melissa made planning a group trip to Mexico stress free and enjoyable! The Adults Only Barceló Riviera Maya resort was the perfect location to unwind. We are already talking about making the visit a tradition!

Melissa helped us plan a last minute trip to New York City. She took into account our family's wishes and offered us options to pick from that enhanced what we even could imagine planning. She helped us secure a good deal and assured that our air and hotel accommodations were just what we were looking for. She was able to compare airports, hotels, dates, etc, far easier than we were able to and balance our needs with her recommendations. Even after the plans were in place, she provided travel tips and tricks for getting around the city, securing show tickets, and recommended little known activities that we added to our itinerary. We weren't sure we could throw a trip together last minute, but with her help, it was an amazing trip.

Melissa was wonderful. Setting everything up was a breeze which was lovely. A few days before we were supposed to leave my partner fell ill and couldn't make the trip. She took care of everything associated with getting a refund for his airfare and money off my room since it was now only a single occupancy. She made and incredibly stressful time much less stressful.

Melissa always does an amazing job booking our family vacations!! Not only does she ensure that we get our requested experiences, she also takes care of any issues we may experience while we are there. I am looking forward to working with Melissa when we book our next trip!

She was very easy to work with and always kept us updated on changes

Melissa was very enjoyable to work with. She is knowledgeable and professional. She listened very carefully for our wants and needs, and made some fairly complex arrangements to suit us. She was available to meet at our convenience, and kept us totally informed of progress via email, even when she was not in the office. Our 3 week trip covered Edinburgh, Highlands of Scotland, Newcastle/Hartlepool/York/London/Cornwall, England.

Melissa was organized and dealt with my long list of questions :) I felt like she had good tips and thought of things I never would have, which is exactly what I was looking for in a travel agent. She took a lot of the anxiety out of the planning and I couldn't have done it without her!

Melissa did a wonderful job arranging our first Viking River Cruise. She answered all our questions, and explained the options availablele to us. We had no problem when we asked her to change our flight departure time.

From start to finish, the planning and the trip itself, were very smooth and painless.

Melissa was very easy to work with, especially since I was not really sure what I wanted or where exactly I wanted to go. She was able to help me plan a very special trip for my family and was very patient with me as I kept changing my mind.

I would definitely recommend her to anyone.

Melissa was wonderful to work with! I had a very specific and detailed trip in mind for seven family members, and she worked hard to meet all of my requests. I consider myself to be a fairly particular and experienced traveler, and Melissa did a great job satisfying all of my requirements. From the very first time we met she made it a point to explain everything in detail, make changes when necessary, and answer any questions that I had in a timely matter. I would highly recommend Melissa's services as a travel agent.

My experience working with Melissa was amazing. She helped plan a trip to Mexico for my honeymoon. Melissa made sure everything ran smoothly and all
Decisions down to where we
Were going to have dinner were taken care of.

Melissa is always a pleasure to deal with. She is fast thorough and explains the process.

Melissa worked very diligently to get this trip rolling for us. We had originally planned to go in 2020, and she had completed most of our bookings in 2019. Along came the pandemic, and everything changed. The tour was cancelled, the flight was cancelled and the Passion Play was postponed until 2022. Melissa kept track of the credits we were given and was ready in 2021 to re-book all elements of our trip to take place this year. She was patient and helpful when we decided to add on an extra day at the beginning of the trip. This required alterations to both our flight and our hotel, and Melissa handled those details with expertise. She also kept us informed as to when payments were due and when we could make train reservations. I felt comfortable knowing that the specifics of our trip were in Melissa’s capable hands, and I appreciate her travel knowledge and professionalism.

Melissa was a great help with providing and explaining various options for our trip. She was available throughout the process to help answer our various questions. She was friendly and a joy to work with. Our little one had an amazing first trip to Disney World, and we greatly appreciate the part that Melissa played in making it all happen!

Melissa was extremely helpful - always available

Melissa was an excellent travel agent! She did a great job booking, as well as immediately responding to all of my emails and calls. Thanks Melissa!

Melissa gave me many suggestions that helped us to streamline our trip and get in the most experiences possible. She helped us to feel comfortable before we even got there, navigating a city we had never visited before. We enjoyed everything we did and it was extremely organized. The hotels she booked were exactly what we asked for.

Melissa, worked with me over 8 month period for a custom trip to England, France and Ireland and was a great assistance on the flights, hotels and tours

She was awesome! Always aviable and pleasant. Provided great insight!

Our trip to London and Southern England was an unforgettable experience! Melissa was wonderful. Everything went without a hitch! She worked hard to acquire tickets to Highclere Castle aka Downton Abbey! It was amazing!! We will be contacting her soon to schedule an Ireland/Scotland tour.

I've worked with Melissa for 3 years and this is the first trip I've actually gotten to take due to the pandemic. She has always been patience, professional and knowledgeable through the many cancellations and rebookings.

Melissa was wonderful to work with while planning our European vacation!! Beginning with our first interaction with Melissa, she made sure to gain an understanding of what we were looking for in our vacation. Her recommendations for hotels and travel were spot on and met our travel needs perfectly.
Even after our travels began, she was in touch to advise us of any itinerary changes occurring as she became aware of them (flight changes, etc).
I highly recommend Melissa to assist with travel planning.

Melissa was amazing ! She was impeccable with every detail of our trip. We had planned this trip kind of fast and we were a family of 6. We had the best time ! I will refer her to anyone I know and we will use only her for any future trips! I'm actually kind of sad I won't be talking to her everyday anymore lol

Wonderful trip. Everything went according to plan and she found us great rates. We would recommend her to anyone looking to travel.

Even though I only used Melissa with booking my flights, she easily helped me save $300+ compared to if I had done the booking myself. She got me an amazing deal on my flight and hotel in Italy. She was very helpful and gave great advice and tips for my first trip to Europe. If you have any problems or concerns, she will be there to fix them. I would recommend Melissa and definitely work with her for my future trips.

This is the third trip Mellissa has arranged for us. Every trip was flawless. I'm continuing to us her as my agent of choice for next year's trip!

Melissa was such a pleasure to work with on our family trip. We have always wanted to go to Scotland and because we had never been, I really wanted to leave our plans in the hands of a professional. We had an excellent trip with absolutely no hiccups. Highly recommend!

She helped every step of the way very informed

I was having challenges finding a travel agency that would provide their expertise on a trip to Portugal. I selected Travel Leaders because it was close to my traveling companions.

Melissa was awesome. She had spent some time in Barcelona, where we spent three days, and was very candid about what we should do and expect; she was right. The next nine days were in Portugal and in spite of never visiting here, Melissa was right on when it came to our preference in hotel locations, tours and time off. She did a significant amount of research and we were able to book everything prior to taking the trip including a flight from Barcelona to Porto and train trips from Porto to Algarve and back to Lisbon. This really reduced the time spent and the stress attached to doing these tasks while traveling. Melissa was constantly in touch, even on her days off, and was very timely in her responses to info needed. (I even received an email while traveling.)

I would highly recommend Melissa

Melissa was great to work with! We enjoyed our vacation and she made our trip easy to plan, even telling us that it was a two hour ride from the airport to our destination so we could plan accordingly. She was very organized with the details.

Melissa was a pleasure to work with, very professional and prompt. Any question or concern we had was addressed immediately and accurately. I recommend her to anyone that is planning a trip, every detail from flight to resort was handled perfectly

We had never travelled outside of the U.S. before, so there were a lot of questions. Melissa took the time to answer them all.

My opportunity to visit Europe came up quickly and I had only about three weeks to make all of the arrangements. Melissa listened carefully to all of my expectations, needs, and restrictions and was able to put together a wonderful itinerary which allowed me to take the most advantage of the time I was in both France and Italy. She was prompt in returning phone calls and patiently answered all of my questions (and believe me there were many) as someone traveling abroad for the first time. I am looking forward to working with her agin to plan my S. Africa trip for next year.

I could not have asked for better service! The entire experience of working with Melissa and Travel Leaders reached far beyond my expectations and I look forward to booking with her in the future!

Melissa is conscientious and calm and very responsive to follow up emails questions and phone calls She does excellent research and is persistent in her efforts to find the best possible solution at the best possible price. Melissa has planned overseas travel for me with only few weeks notice as well as domestic travel with more advanced notice. I have on each occasion been very happy with the arrangements . In planning a last minute trip to London Melissa found a wonderful hotel to meet my needs in the right location ,as well as a great ticket fare and airport car service . I had been a bit concerned about the last minute solo trip but Melissa's suggestions were perfect I would definitely recommend Melissa .

Melissa did a fantastic job of coordinating one of our best trips ever to Ireland. We spend 2 fabulous weeks there in July, 2017. Melissa was great to work with but her real strength is her responsiveness and ability to fix issues on the fly. As with any trip there were a few hiccups along the way and a quick text from Ireland and Melissa was on top of it and fixed whatever the issue was. I would highly recommend her to anyone thinking about traveling to Ireland. She has personally been to Ireland several times and really knows how to help you plan a wonderful vacation. We will be going back and we will use Melissa again to book our trip. She was AWESOME!

Melissa was awesome to work with. Very knowledgeable, responsive, and helpful.

Melissa helped book and plan a recent trip to Italy. I was so thankful for her help the whole way! She helped eliminate stress out of the planning process completely. When we arrived Italy, we had means of transportation at every step of the way and never had to worry about a thing. After using Melissa’s assistance, I’ve determined I never want to travel without the help of a travel agent again. When I first came to her office, I told her what I was looking for in an Italian vacation and she was able to provide me with ideas I had never even thought of and ultimately saved me hundreds of dollars on my trip. I would DEFINITELY recommend Melissa’s services in the future, in fact- I’ve already recommended her to several friends and family members.

Thank you again Melissa!

She really knows what she's doing; really well informed. She has never steered us wrong on our 3 trips to the UK. If Melissa says it's all set, then its all set. From finding week-long guided tours to turning us lose on our own, or with day trips, she knows them all. We completely endorse her work, she is great. Very professional and friendly too. Have total confidence in Melissa!

Our travel plans were complex and compounded by a small foreign going out of business after reservations were made & paid for . We had 2 couples begin a trip together then go in separate directions, on different time lines, on different airlines and returning to different states. Melissa did a great job organizing it all.

Melissa gave us detailed and up to date information about our trip. She responded quickly when we had questions and gave us some very good advice on what to expect. It was a pleasure working with her and I e would definitely recommend her to family and friends.

Melissa was very organized!! Our trip to Italy was wonderful - Everything was taken care of without issue.