Emily Carlton
Norwich, North Dakota Travel Agent
Top Notch Travel , an independent agent with Graff Travel, ND, a Travel Leaders Network Affiliate Agency
Email Me
All Inclusive Resorts, Honeymoons, Group Travel
I love being a Travel Agent! It gives me the opportunity to experience how the travel world works, breathes and excels in its ever changing events.
My travel experience all started with Princess Cruise Line in Alaska. I moved to Alaska to start my job one week after graduating high school. I got in my car and drove the 3,000 mile Alcan Highway to start my career! Working for Princess was very rewarding. I got to meet and work with people from all over the globe. People spend their whole lives saving/planning for their "once in a lifetime vacation". And when they came to us in Alaska this was it! Princess treated their clients with overwhelming gratitude and hospitality.
After working for 2 years in Alaska I made my way back to Minot, ND. Many of you recognize me from AAA Travel with whom I started with in 2007. I grew leaps and bounds with this company. I got certified in many aspects of travel and volunteered for Passport events, Minot Area Homeless Coalition, Ag Shows, Bridal Shows, First District Health Unit Events, Minot Chamber of Commerce events etc. It was here where I also was awarded a travel trip to Hawaii and was able to experience 25+ hotels in 6 Days!
In May of 2011 I started my home based travel agency under Graff Travel & Tours located in Bismarck, ND. My experience as a home based agent has made me work harder than ever. All of my clientele are past clients and referrals. With that brings more of a personal experience and touch to everyone's vacation. I treat every client's vacation as if it were my own. Everyone wants the best prices, location, and attention to detail. I strive to make long lasting clients and have many testimonies from which you are welcome to ask about.
My training includes being a specialist in the following: Disney World/Land, Disney Cruise, Adventures by Disney, Sandals & Beaches, Destination Weddings & Honeymoons, Barcelo and Palace Resorts.
Why book with the internet when you have me!
- Most vacations you can make monthly payments on. Make your vacations affordable!
- I can offer many promotions and specials that the internet sites cannot
- If you have medical/weather trouble while on vacation call me for help
- I have extensive partnerships with many travel vendors and their reps
- I have personal travel experiences that will help you plan your once in a lifetime vacation!
I am here to help you the client build your ultimate vacation! I like to ask lots of questions so we can get you the best possible property, location or cruise cabin available. I take pride in researching all your questions and concerns. Vacation planning can be stressful at times and I like to break down all of your accommodations etc. so you know what you are getting for your dollar.
Let me be your professional travel agency and take the guesswork out of planning your vacation!
Testimonials I've Received
Beaches Negril in Jamaica
We will never use anyone other than Emily to book our vacations, and I tell everyone about her!! She goes above and beyond to make sure that everything is just the way it should be. Not only is she our amazing travel agent, but has become a true friend! Call Emily with Top Notch Travel next time you're planning to get away. I promise you, you will not be disappointed. :)
Wonderful experience working with Emily. She planned a beautiful vacation for us and everything went very smoothly. Emily always kept us posted and informed us of any changes. Followed up when we got back! Very thorough and caring person who strives to make your travel experience wonderful!
My Areas of Expertise
Stress Free Trip!
Reviewed By Val - Velva, ND | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Emily was awesome to work with! Our travel group asked her to put together some options to choose from & she provided us with some great choices based on what we were looking for. We all came from different places to meet at a resort & she did a great job arranging our flight times so we arrived within a reasonable time of one another. She provided us with lots of information on our resort & checked in with us before we left and when we arrived back home. Top Notch treatment!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I enjoyed working with you ladies to plan the perfect birthday trip! I am glad you enjoyed the resort! All Inclusives are so fun! Hopefully we can plan a ladies trip for you again sometime! Take Care!
Thanks so much! I enjoyed working with you ladies to plan the perfect birthday trip! I am glad you enjoyed the resort! All Inclusives are so fun! Hopefully we can plan a ladies trip for you again sometime! Take Care!
20 of 32 people found this review helpful
Anniversary trip of a life time!!
Reviewed By 40,20,10 - Minot, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Wonderful!! Exceeded all expectations!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I am so happy your family had a wonderful anniversary vacation!
Thanks so much! I am so happy your family had a wonderful anniversary vacation!
16 of 25 people found this review helpful
Wonderful travel agent can make a difference!
Reviewed By Mommom - Glenburn, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Emily listened to what was important to me. I had not worked with travel agent before. I had talked with other agents, but did not have the confidence to book with them. After speaking with Emily, I booked within a few days. She is very polite and very competent.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! You were great to work with. You knew from the start what you wanted to I just put it to use to give you a great vacation! Hope to work together again!
Thanks so much! You were great to work with. You knew from the start what you wanted to I just put it to use to give you a great vacation! Hope to work together again!
17 of 29 people found this review helpful
Dreaming of Jamaica as Pandemic won this time!??
Reviewed By Dottie - Surrey, ND | Traveled to Jamaica ~ Caribbean
2020 was a difficult year for travelers. Emily helped me through all the issues that arose. She patient and very helpful!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-You very much for your feedback. I look forward to working together in the future:)
Thank-You very much for your feedback. I look forward to working together in the future:)
12 of 20 people found this review helpful
Unbelievably helpful - couldn't have done it alone
Reviewed By jklabo - Rugby, ND | Traveled to Grenada ~ Caribbean
This was my first experience with a travel agent, and it won't be my last. Due to covid, we had a number of hoops to jump through before traveling, and once we embarked, we had nothing but headaches from the airline. I will keep it short, but we had a canceled flight. In order to get there fastest (one day later than we were supposed to), we had to switch airlines, re route our trip, add an extra overnight, take an additional covid test, and then we finally arrived. We then had lost baggage and had headaches with that ordeal. Emily worked so hard for us, so much so that I apologized to her, I was not happy she had to do that, but I was so thankful that she did. She then guided me through the insurance claim process which we are currently awaiting their response. If it weren't for her, I would be out $2000 or so in additional expenses. Thank you so much Emily, hopefully next time it isn't so much work!
I would recommend this agent to my family and friends
Emily Carlton responded:
I am very happy to have made your first travel agent experience a hit! I work hard and pride myself on being organized and helping the client feel secure and ready for their vacation. A honeymoon should be stress free and a trip of a life time and yours was certainly an adventure. I am so happy that you had a wonderful time! And happy to have you as a new client. Thanks for taking the time to write a review. Emily
I am very happy to have made your first travel agent experience a hit! I work hard and pride myself on being organized and helping the client feel secure and ready for their vacation. A honeymoon should be stress free and a trip of a life time and yours was certainly an adventure. I am so happy that you had a wonderful time! And happy to have you as a new client. Thanks for taking the time to write a review. Emily
5 of 7 people found this review helpful
The best getaway!
Reviewed By Jessi - Minot, ND | Traveled to Fort Myers ~ Florida ~ USA
Emily was referred to me by friend. As soon as I contacted her she was very responsive and starting asking questions about our needs, wants, etc. She handled all of the flight and hotel details - including being on hold with Delta for hours! She gave us many options to chose from as well. With Emily’s help it took a lot of the planning stress away so we could worry about getting ready to leave our 9 month old for the first time!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much for taking the time to send a review:) It was great working with you and I am happy you were able to take some much needed time away from work and baby. It's nice to get a couples trip in. I look forward to helping you in the future. Emily
Thanks so much for taking the time to send a review:) It was great working with you and I am happy you were able to take some much needed time away from work and baby. It's nice to get a couples trip in. I look forward to helping you in the future. Emily
5 of 7 people found this review helpful
Mexico Trip
Reviewed By A - Minot, ND | Traveled to Cancun ~ Quintana Roo ~ Mexico
Emily is amazing to work with. She helped us originally with planning a Disney cruise which we changed dates twice and in the end were never able to go because of covid cancelations. She then again helped us out to plan our Mexico vacation. She is very helpful and easy to reach which is amazing in case any trouble should arise while on vacation.
Emily Carlton responded:
Thanks so much April! It was great working with you! I can't wait to plan your Dream Disney Cruise Vacation again someday when things open back up and there aren't so many unknowns. The kids will love it!
Thanks so much April! It was great working with you! I can't wait to plan your Dream Disney Cruise Vacation again someday when things open back up and there aren't so many unknowns. The kids will love it!
6 of 9 people found this review helpful
We had a wonderful trip
Reviewed By Ginny - Glendive, MT | Traveled to Cancun ~ Quintana Roo ~ Mexico
Emily was very helpful!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much! Hope to plan a great vacation for you again soon!
Thank you very much! Hope to plan a great vacation for you again soon!
5 of 8 people found this review helpful
Amazing Trip
Reviewed By Penny Birkeland - Dent, Minnesota | Traveled to Italy ~ Europe
Emily helped us find tours for each day and found tours she felt we would all enjoy. She was very helpful planning out the trip so we could make the most of each day. While traveling we had airplane delays and we missed our flight. Emily rebooked us and we ended up landing at our destination about the same time as scheduled. She also touched base while we were on our trip to make sure things were going well. Highly recommend Emily!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for helping me plan such an amazing trip! So many fun things to see in Italy! So many fun tours! I am glad we were able to fix flights as well. It's always a pleasure to help you plan and travel. I look forward to the next adventure! Emily
Thanks for helping me plan such an amazing trip! So many fun things to see in Italy! So many fun tours! I am glad we were able to fix flights as well. It's always a pleasure to help you plan and travel. I look forward to the next adventure! Emily
4 of 6 people found this review helpful
Paradise
Reviewed By Lori - Minot, ND | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
We will never use anyone other than Emily to book our vacations, and I tell everyone about her!! She goes above and beyond to make sure that everything is just the way it should be. Not only is she our amazing travel agent, but has become a true friend! Call Emily with Top Notch Travel next time you're planning to get away. I promise you, you will not be disappointed. :)
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-You Lori, I feel the same way! I love planning with you and our laughs! We have been through so much with Covid this year! I am so happy you finally got to take your long deserved vacation! I look forward to many more years of trip plannning together! Take Care!
Thank-You Lori, I feel the same way! I love planning with you and our laughs! We have been through so much with Covid this year! I am so happy you finally got to take your long deserved vacation! I look forward to many more years of trip plannning together! Take Care!
8 of 14 people found this review helpful
nice resort, we have been there before
Reviewed By NA - columbus, mt | Traveled to Mexico
very pleasant to work with, she contacted us right away with any information we asked for, would book with her again in the future
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for the review it was great working with your family and friends! I look forward to working together in the future:) Emily
Thanks for the review it was great working with your family and friends! I look forward to working together in the future:) Emily
17 of 32 people found this review helpful
wonderful vacation
Reviewed By smf - Columbus, MT | Traveled to Cancun ~ Quintana Roo ~ Mexico
Emily is great to work with, she is always available, and get all your questions answered.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-you so much! We have certainly been working together a long time!
Thank-you so much! We have certainly been working together a long time!
17 of 32 people found this review helpful
First cruise, great experience!
Reviewed By J&R - ND | Traveled to Caribbean
Emily was very helpful. This was our first time going on a cruise and she found us a package within our budget within a few days. She booked our flight, hotel, and cruise all in one package so we pretty much just had to show up!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much to you both! I was so happy we could find something that worked for you! It's always great to find a vacation within budget! I look forward to helping you on your next adventure!
Thanks so much to you both! I was so happy we could find something that worked for you! It's always great to find a vacation within budget! I look forward to helping you on your next adventure!
19 of 36 people found this review helpful
Destination Wedding to Maui with a group
Reviewed By Giroux Family - Minot, ND | Traveled to Hawaii ~ USA
Emily has planned multiple trips for myself and my family, including our destination wedding to Maui for a group of 20! Emily is very timely, has amazing communication and works very hard to get you the best bang for your buck. If you are looking for a travel agent with a speedy booking process, wealth of knowledge & sweet personality- Emily Is your gal!
I would recommend this agent to my family and friends
Emily Carlton responded:
Ahh!! Thanks so much for the wonderful feedback! Your family was and always is wonderful to work with! I am always happy to assist in making your travel planning smooth and fun! I look forward to our next planning adventure together! Emily
Ahh!! Thanks so much for the wonderful feedback! Your family was and always is wonderful to work with! I am always happy to assist in making your travel planning smooth and fun! I look forward to our next planning adventure together! Emily
2 of 3 people found this review helpful
Great family getaway!
Reviewed By JLW - Rugby, ND | Traveled to Las Vegas ~ Nevada ~ USA
Emily got everything in order for us and eased our minds so much in having to worry about it ourselves!
I would recommend this agent to my family and friends
Emily Carlton responded:
So happy I was able to help plan your family trip!! Call me in the future for your travel needs:) Have a great Spring! Emily
So happy I was able to help plan your family trip!! Call me in the future for your travel needs:) Have a great Spring! Emily
2 of 3 people found this review helpful
Always takes care of us.
Reviewed By Tanya - Mandan | Traveled to Jamaica ~ Caribbean
Always a pleasure!!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much for the review!
Thank you very much for the review!
4 of 7 people found this review helpful
Much needed vacation
Reviewed By jameissner - Bismarck, ND | Traveled to Las Vegas ~ Nevada ~ USA
Very friendly and helpful. She goes above and beyond to help with travel reservations.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for your feedback. I was happy to help with your travel during these crazy times. I am happy you had a wonderful trip and look forward to working together in the future!
Thanks for your feedback. I was happy to help with your travel during these crazy times. I am happy you had a wonderful trip and look forward to working together in the future!
3 of 5 people found this review helpful
Can’t wait for our next vacation!
Reviewed By Katie and Jason - Minot, North Dakota | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Emily is amazing! She went over and beyond to help us book a few vacations. She spent hours on hold with the airlines, to make sure we had all the information correct about the newest Covid guidelines. She helped us by changing our reservation and left everything worry free for us. I highly recommend her to anyone needing help with their next vacation.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much for the great review! Covid was a challenging time for all. I am happy we could make your vacation work out for you! And I am excited as we work on this years trip too! Emily
Thanks so much for the great review! Covid was a challenging time for all. I am happy we could make your vacation work out for you! And I am excited as we work on this years trip too! Emily
7 of 13 people found this review helpful
Emily takes care of everything !
Reviewed By Beth - Maddock | Traveled to Mexico
Emily is terrible efficient and responds quickly to any requests. We had cancellations with our trip because of weather and she happily handled all of it for us including our refunds. I have used her since this trip and would recommend her to anyone and I have!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for the great feedback! I try my hardest to always make things smooth and efficient for everyone:) I am so happy you help you and happy for your repeat business!
Thanks for the great feedback! I try my hardest to always make things smooth and efficient for everyone:) I am so happy you help you and happy for your repeat business!
21 of 41 people found this review helpful
Amazing Carefree Geatway
Reviewed By Becky - Minot, ND | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Emily truly thought of everything. We never travelled internationally before this and she prepared us for everything! Even how to walk through the airport when we arrived. I honestly don't know how people travel without an agent because we felt fully prepared to this trip and just got to enjoy our time while we were there.
I would recommend this agent to my family and friends
Emily Carlton responded:
Your so welcome Becky! I am happy I could help put your mind at ease with travelling. First time travelling internationally is a challenge. So if someone can walk you through the steps it's not so overwhelming. As well as all the paperwork that comes along with it! ha! I look forward to working together in the future! Take Care, Emily
Your so welcome Becky! I am happy I could help put your mind at ease with travelling. First time travelling internationally is a challenge. So if someone can walk you through the steps it's not so overwhelming. As well as all the paperwork that comes along with it! ha! I look forward to working together in the future! Take Care, Emily
Our Dream Honeymoon!
Reviewed By Macy & Cade - Rugby, ND | Traveled to Kauai Island ~ Hawaii ~ USA
My experience with Emily was wonderful! Through the many flight changes, Emily was quick to assist in finding alternative routes that fit our schedule. Our honeymoon planning process was a breeze thanks to her spectacular communication which is why we plan to go through Emily for all our future vacation needs!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for letting me plan your honeymoon Macy and Cade! I am happy that we could get you on your way. Flights to that Destination have been tricky this year! I look forward to planning your next adventure with you! Take Care, Emily
Thanks for letting me plan your honeymoon Macy and Cade! I am happy that we could get you on your way. Flights to that Destination have been tricky this year! I look forward to planning your next adventure with you! Take Care, Emily
Fabolous trip
Reviewed By Dave - Olympia, Washington | Traveled to Dominican Republic ~ Caribbean
She is an outstanding travel agent.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks Dave, It was my pleasure planning your Punta Cana adventure. Emily-
Thanks Dave, It was my pleasure planning your Punta Cana adventure. Emily-
MEMORIES TO LAST A LFIETIME!
Reviewed By Hil - Minot, ND | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Emily provided us with exemplary service and was with us every step of the way. She sent us weather updates and tips for our trip. I will only use her in the future.
I would recommend this agent to my family and friends
Emily Carlton responded:
It was my pleasure! I want to make sure everyone is prepared during these huge winter storms! So your travels can run smoothly! I look forward to working together in the future! Emily
It was my pleasure! I want to make sure everyone is prepared during these huge winter storms! So your travels can run smoothly! I look forward to working together in the future! Emily
Jamaica
Reviewed By SZ - ND | Traveled to Jamaica ~ Caribbean
Emily was great to work with. We told her what we were looking for and she did all the research for us. When we had questions she couldn’t answer she even called the resort to verify info!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much! I had a nice time getting to know your small group of friends and look forward to our next planning session! Emily
Thank you very much! I had a nice time getting to know your small group of friends and look forward to our next planning session! Emily
First time in Mexico
Reviewed By Chelsea Crockett - Burlington, ND | Traveled to Mexico
Emily, was so friendly, helpful, and was willing to answer my questions(like all of them) she definitely knows her stuff. I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Chelsea! It was my pleasure helping your family book their family vacation! I look forward to working together again!
Thanks so much Chelsea! It was my pleasure helping your family book their family vacation! I look forward to working together again!
Never disappoints!
Reviewed By JJ - New Leipzig, ND | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Wonderful experience working with Emily. She planned a beautiful vacation for us and everything went very smoothly. Emily always kept us posted and informed us of any changes. Followed up when we got back! Very thorough and caring person who strives to make your travel experience wonderful!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much for your kind review. I try my very best to help in any way that I can to make clients vacations run smoothly! Emily-
Thank you very much for your kind review. I try my very best to help in any way that I can to make clients vacations run smoothly! Emily-
Mexico
Reviewed By Fink - Columbus, Montana | Traveled to Cancun ~ Quintana Roo ~ Mexico
Just so wonderful. She is so great!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you!
Thank you!
Highly recommend!!
Reviewed By TWentz - Rugby, ND | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Emily does an AMAZING job! She things of what seems like everything. Emily is prompt, reliable, and does a remarkable job.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you so much for the kind words! Emily-
Thank you so much for the kind words! Emily-
Sunshine and warm weather in winter!
Reviewed By Kendra - Rugby, ND | Traveled to Negril ~ Jamaica ~ Caribbean
Emily was super helpful with our trip to Jamaica. She made sure everything went smoothly when we landed and when we got back to the states. She answered my million questions almost immediately. I was very impressed with that. I didn’t have to wait for a reply. She checked in a couple days after we got back to see how we liked it. Phenomenal customer service. All our future travel plans will be planned through her!
I would recommend this agent to my family and friends
Emily Carlton responded:
I am happy I could answer all of your questions. A lot of planning goes into taking a vacation and I am happy to answer any questions I can to make travelling more comfortable. I look forward to planning in the future! Emily
I am happy I could answer all of your questions. A lot of planning goes into taking a vacation and I am happy to answer any questions I can to make travelling more comfortable. I look forward to planning in the future! Emily
Emily is awesome!
Reviewed By Nicole - Minot, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Emily helped book our honeymoon! She was very prompt in replying to emails. At first we were indecisive, she helped us with finding the best deal that fit our wants. We were new to traveling international and she made everything go smooth. We were well prepared for our trip! It was fantastic, we had lots of fun! We appreciated being able to make payments towards our trip. Thank you Emily!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you for your review! I am happy you liked my services! Making payments towards trips is the best! Can't wait to work together in the future! Emily
Thank you for your review! I am happy you liked my services! Making payments towards trips is the best! Can't wait to work together in the future! Emily
Best trip
Reviewed By Tanner - Moorhead, Minnesota | Traveled to Negril ~ Jamaica ~ Caribbean
It was great! She was quick to respond to all requests. She was willing to help us right away when we had flight issues. She made a tough time to travel seem easy.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much for your kind review. Emily-
Thank you very much for your kind review. Emily-
Wonderful family vacation!
Reviewed By Jamie - Maddock, ND | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Emily was great to work with. She listened to what we wanted and worked hard to get it for us. When there were “hiccups” she was right there helping work them out!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you for your review! I am always here to help in a pinch. I enjoyed working together and hope to plan something wonderful for you again someday. Emily-
Thank you for your review! I am always here to help in a pinch. I enjoyed working together and hope to plan something wonderful for you again someday. Emily-
Funtabulous time at Disney World!
Reviewed By Henne Family - Minot ND | Traveled to Florida ~ USA
Emily is very detail oriented from start to finish! She listens to our wants and needs and makes them happen.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you so much for your review! I look forward to working together again! Emily-
Thank you so much for your review! I look forward to working together again! Emily-
Wonderful Trip
Reviewed By Mary Ann - Lake Park, MN | Traveled to Jamaica ~ Caribbean
I was refered to Emily by a friend and it was a great experience working with her. From the planning stages of the trip until we left, I had 100% confidence in Emily. She assisted in planning the perfect winter getaway.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you for the wonderful review! I look forward to working together in the future! Emily-
Thank you for the wonderful review! I look forward to working together in the future! Emily-
Repeat customer!
Reviewed By Mallory - Minot, ND | Traveled to Negril ~ Jamaica ~ Caribbean
I’ve booked with Emily multiple times throughout the years and she’s always easy to work with and knowledgeable. She takes the time to follow up with us before our trips to make sure we don’t have any questions before departing and also follows up with us after. She truly cares about the experience and feedback we give so that she can better serve her next traveler.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you! I enjoy working with you every time! Thanks for always giving great honest feedback. And always working close to make sure your vacation runs smoothly. I look foward to working together again! Emily-
Thank you! I enjoy working with you every time! Thanks for always giving great honest feedback. And always working close to make sure your vacation runs smoothly. I look foward to working together again! Emily-
Awesome getaway!
Reviewed By Cbohl - Rugby, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Emily was invaluable when deciding on and booking our vacation. She also was very helpful when our luggage was lost and did everything in her power to get it safely back to us. She was always prompt at responding and very knowledgeable about each location we asked about.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you so much for the feedback! I try my best to help you find the best fit for your vacation! So happy we could speedy deliver your luggage! I look forward to working together in the future! Emily-
Thank you so much for the feedback! I try my best to help you find the best fit for your vacation! So happy we could speedy deliver your luggage! I look forward to working together in the future! Emily-
Such wonderful customer service!
Reviewed By Erin - Minot, ND | Traveled to Arizona ~ USA
Emily was so friendly to work with and extremely helpful in planning our vacation. She gave us ideas I would not have thought of and picked out great places for us to stay as well as activities. She even contacted us right away when weather distrupted our flight schedule and got to work helping us. I would highly recommend using her service and I plan to in the future.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Erin! It was a pleasure getting to know you and helping plan your trip. I look forward to helping you plan your next family adventure! Have a great summer! Emily
Thanks so much Erin! It was a pleasure getting to know you and helping plan your trip. I look forward to helping you plan your next family adventure! Have a great summer! Emily
3 of 6 people found this review helpful
Bucket list trip!
Reviewed By Wentz - Rugby ND | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Emily did a fantastic job planning our recent trip. She covered all of the bases and had things planned for that we never would have even thought of. Traveling out of the country is tricky right now but we were able to make the trip with ease.
I would recommend this agent to my family and friends
Emily Carlton responded:
So happy I was able to make your bucket list trip to Tahiti a reality! It was a great experience for me to help plan! What a beautiful place to discover! We certainly had a tricky time with Covid! But trumped it all! I look forward to chatting about your upcoming trips as well! Thanks again, Emily
So happy I was able to make your bucket list trip to Tahiti a reality! It was a great experience for me to help plan! What a beautiful place to discover! We certainly had a tricky time with Covid! But trumped it all! I look forward to chatting about your upcoming trips as well! Thanks again, Emily
3 of 6 people found this review helpful
Wonderful Experience
Reviewed By Mommom - Minot, ND | Traveled to Mexico
Emily is very professional. She listened to our requests and found the perfect vacation for our family. This was a repeat journey arranged by Emily. We look forward to working with her for future travels.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you for taking the time to write a review. I look forward to helping you plan future adventures as well!
Thank you for taking the time to write a review. I look forward to helping you plan future adventures as well!
3 of 6 people found this review helpful
Fantastic Trip!!
Reviewed By Family Trips - New Rockford, North Dakota | Traveled to Dominican Republic ~ Caribbean
We have used Emily for family trips for a number of years, there is no one better she works for you start and finish and if there should happen to be a problem during our trip, she stays with it until you are satisfied. Wonderful!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Dean! I look forward to helping you plan your next adventure! Looking forward to spring!
Thanks so much Dean! I look forward to helping you plan your next adventure! Looking forward to spring!
4 of 8 people found this review helpful
Emily for the stress mitigation win!
Reviewed By Sarah G - Fargo, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Emily has always been great to work with! When things started going sideways, due to weather, for our trip, she was right there helping us figure it out and even schedule a hotel for us while we were en route! Other friends have used other agents and say they never will again. We have Emily, so will never go without!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! Your crew is so fun to work with! I can't wait until our next planning adventure!
Thanks so much! Your crew is so fun to work with! I can't wait until our next planning adventure!
3 of 6 people found this review helpful
When can we go again!!
Reviewed By Remmington - Minot, ND | Traveled to Mexico
Emily provided awesome recommendations and awesome customer service throughout the experience!! We had some troubles with our room, not caused by her and she did everything in her power from her office to fix them. She truly cares about her customers and makes sure that their vacation is the most relaxing and trouble free as can be. We will be booking all of our future vacations with her for sure!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-you for your kind review, I take pride on helping solve any issues that may arise on a clients vacation. I try to take the work off your plate and make it a fun experience. I look forward to helping you in the future! Emily
Thank-you for your kind review, I take pride on helping solve any issues that may arise on a clients vacation. I try to take the work off your plate and make it a fun experience. I look forward to helping you in the future! Emily
2 of 4 people found this review helpful
Great family vacation!
Reviewed By Rachel - Minot, North Dakota | Traveled to Cancun ~ Quintana Roo ~ Mexico
We love working with Emily!! She has booked many trips for us. She is so patient and answers all questions thoroughly! She is simply the best!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you so much for the kind review. It's always a pleasure working with your family each year. Can't wait to book your next adventure!
Thank you so much for the kind review. It's always a pleasure working with your family each year. Can't wait to book your next adventure!
2 of 4 people found this review helpful
Travel with confidence!
Reviewed By T & K - Bismarck | Traveled to Cancun ~ Quintana Roo ~ Mexico
We love Emily! She takes the stress out of planning a trip. Emily has been our travel agent since 2006. Besides her knowledge, we’re pleased how easy she is to work with. She ensured 28 family and friends had an awesome time celebrating my daughter & son-in-law’s wedding in Cancun. During the past 18 months my son and daughter-in-law decided they wanted a destination wedding. We recommended Emily. They needed a confident travel agent who could help us understand the changing travel restrictions. Emily patiently worked for over a year with a group of 21 and in the end, we had an amazing time! Thank you!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-You so much Travis! What a nice message to see! I have loved working with your family from day one. Everyone is so pleasant and fun to work with! I am happy to have planned so many fun occasions for your family, thanks for always entrusting me to get the job done:) I look forward to many more adventures together! Sincerely, Emily
Thank-You so much Travis! What a nice message to see! I have loved working with your family from day one. Everyone is so pleasant and fun to work with! I am happy to have planned so many fun occasions for your family, thanks for always entrusting me to get the job done:) I look forward to many more adventures together! Sincerely, Emily
3 of 6 people found this review helpful
Had a blast, thanks to Emily!
Reviewed By JordanC - New Orleans, LA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Emily is always on top of making sure you have everything you might need for a trip.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! It was great working together! Hopefully we can again someday!
Thanks so much! It was great working together! Hopefully we can again someday!
2 of 4 people found this review helpful
The Trip that Never Was
Reviewed By TBosch - Dickinson ND | Traveled to Jamaica ~ Caribbean
Emily went far beyond to make sure that we were able to get a refund from the resort which covered half of our trip expenses and went to bat for us with the travel insurance company and found a clause to get us vouchers for the other half of our trip expenses. Without her hard work we would have been left holding the bag. A HUGE thank you to Emily!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much for the great review! I work hard to make sure my clients get what they deserve. I am happy to have your back! We will get you out of this cold and onto some sand soon! Emily
Thanks so much for the great review! I work hard to make sure my clients get what they deserve. I am happy to have your back! We will get you out of this cold and onto some sand soon! Emily
4 of 8 people found this review helpful
Best travel agent
Reviewed By Tanya - Mandan | Traveled to St Lucia ~ South Africa ~ Africa
She was and always is excellent!! She went above and beyond traveling in 2021 during covid! I would never recommend anyone else!! We have used Emily for 5yrs and has never disappointed!
I would recommend this agent to my family and friends
Emily Carlton responded:
I am happy to be your go to agent. We certainly had a crazy Covid year and we had lot's of hoops. But we conquered them all for an awesome vacation!
I am happy to be your go to agent. We certainly had a crazy Covid year and we had lot's of hoops. But we conquered them all for an awesome vacation!
3 of 6 people found this review helpful
The trip we wanted!
Reviewed By Mommom - Minot, ND | Traveled to Mexico ~ Mexico
From beginning to booking, Emily’s attention to detail was awesome. She heard what was important to our family and delivered the perfect trip.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! It was my pleasure to help you family build some new memories!
Thanks so much! It was my pleasure to help you family build some new memories!
13 of 26 people found this review helpful
Just what I expected WONDERFUL memories
Reviewed By Linda - Minot, ND | Traveled to Florida ~ USA
very kind and helpful
I would recommend this agent to my family and friends
Emily Carlton responded:
I am so happy you got to experience such a wonderful destination. Thanks for the kind review:)
I am so happy you got to experience such a wonderful destination. Thanks for the kind review:)
21 of 42 people found this review helpful
Emily takes any worries out of traveling
Reviewed By Dean - Forbes N D | Traveled to Jamaica ~ Caribbean
Emily is very professional and easy to work with. She is very thorough in her work and response quickly to any questions that I may have. I will definitely be using her again.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Dean! You have been great to work with yourself. I look forward to working together in the future. Happy Spring! Emily
Thanks so much Dean! You have been great to work with yourself. I look forward to working together in the future. Happy Spring! Emily
1 of 3 people found this review helpful
First Trip Out of the Country
Reviewed By Brooke - Crofton, Maryland | Traveled to Dominican Republic ~ Caribbean
Emily was so organized when it came to planning our trip! She thought of everything, gave us so much information, and made sure we were completely comfortable before we went. It was our first time out of the country, and she made sure to check in often to be sure we had proper documents. She was so prompt with everything and was incredibly polite. We even live in Maryland, but that did not stop her from providing exceptional service. Such a joy to work with!
I would recommend this agent to my family and friends
Emily Carlton responded:
Good afternoon, Thanks so much for the wonderful review! It was great working with you and helping you to see past friends to meet up! I am happy I could answer all your questions and meet your travel needs. I look forward to working together again sometime! Emily
Good afternoon, Thanks so much for the wonderful review! It was great working with you and helping you to see past friends to meet up! I am happy I could answer all your questions and meet your travel needs. I look forward to working together again sometime! Emily
3 of 7 people found this review helpful
Top Notch Travel Agent, literally!!
Reviewed By Beach Bound Traveler - Bottineau, ND | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Emily Carlton has been the best Travel Agent we could ever ask for!! She never leaves us in limbo and is always willing to make our travel vacations the best ever!! Even with Covid and all the flight changes, she just knows who to contact to get everything back on track!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Tracy! We have been together a long time and I always look forward to our chats! You both are such awesome clients and friends.
Thanks so much Tracy! We have been together a long time and I always look forward to our chats! You both are such awesome clients and friends.
3 of 7 people found this review helpful
Riviera Maya - Christmas 2021 Family Trip
Reviewed By Jamie E - Glendive, MT | Traveled to Mexico ~ Mexico
Emily is knowledgeable, personable, and professional. She went above and beyond giving us all the details prior to our trip and her follow up after was timely! I would recommend Emily to all my family and friends and will use her going forward for any of our trips in the future.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you very much for writing a review. It was fun working together and I was happy to help you plan. I look forward to working together soon! Emily
Thank you very much for writing a review. It was fun working together and I was happy to help you plan. I look forward to working together soon! Emily
3 of 7 people found this review helpful
Always the best with Emily!
Reviewed By The Harpers - Rugby ND | Traveled to Negril ~ Jamaica ~ Caribbean
Overall our experience with Emily is always superb! Emily has planned multiple vacations for us and she always goes above and beyond to make sure everything is perfect. I never have to worry about anything as she accounts for every last detail in making the trip smooth and enjoyable. Our most recent vacation to Negril Jamaica was amazing. It was the perfect resort for us, Couples Negril. In the beginning Emily takes the time to get to know us and asks the questions to find the resort that best fits us! She offers a few locations that she feels best suits us and then helps us choose the best option for us. From flights to transportation to Covid protocols she makes sure every part of your trip is perfect.
I can’t wait to plan our next vacation with Emily!
Emily Carlton responded:
Thank-You so much for your repeat business and overwhelming referrals. I grow my business on word of mouth and repeat clients and you have far exceeded that department so thank-you! It's always a pleasure to work with you and help plan your vacations. I always love all of your awesome feedback and attention to detail as well:) Many thanks, Emily
Thank-You so much for your repeat business and overwhelming referrals. I grow my business on word of mouth and repeat clients and you have far exceeded that department so thank-you! It's always a pleasure to work with you and help plan your vacations. I always love all of your awesome feedback and attention to detail as well:) Many thanks, Emily
2 of 5 people found this review helpful
Great Trip
Reviewed By runlanarun - Fargo, ND | Traveled to Italy ~ Europe
Emily is super helpful in planning a trip. She seems to have a direct line to the airlines which is helpful and a huge time saver! Also - she is very friendly and great at planning because she listens to what you want to do on your trip.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you so much for your feedback! I have loved working with your family over the last 10 years! Your so adventurous!
Thank you so much for your feedback! I have loved working with your family over the last 10 years! Your so adventurous!
6 of 13 people found this review helpful
Best trips ever
Reviewed By Jen - Moorhead, MN | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Emily is awesome to work with. This is the 3rd vacation in less than a year that she has planned for my family. She listens to what you want out of a vacation and makes it happen. She pays attention to detail, calls before the trip and after to make sure everything went well. She honestly cares about you and your vacation. I have never felt like I was a bother with all of my questions. I would not plan a vacation any other way.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! It has been a pleasure working with you and your family and getting to know you all! I look forward to helping you in the future.
Thanks so much! It has been a pleasure working with you and your family and getting to know you all! I look forward to helping you in the future.
19 of 39 people found this review helpful
Wedding Vacation
Reviewed By Cole - Fargo, ND | Traveled to Cancun ~ Quintana Roo ~ Mexico
Super fast and everything was well organized.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for the great review Cole! Your wedding was big process with Covid but we certainly made it happen! I couldn't have been happier to help you both plan! Your family is wonderful to work with! And so were you both!
Thanks for the great review Cole! Your wedding was big process with Covid but we certainly made it happen! I couldn't have been happier to help you both plan! Your family is wonderful to work with! And so were you both!
5 of 12 people found this review helpful
best trip ever
Reviewed By Donovan - BISMARCK | Traveled to Mexico ~ Mexico
excellent
I would recommend this agent to my family and friends
Emily Carlton responded:
That's great to hear!!
That's great to hear!!
15 of 32 people found this review helpful
Cancun for Christmas 2019
Reviewed By SatahG - Fargo, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent to work with!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you!
Thank you!
11 of 24 people found this review helpful
Amazing
Reviewed By Terry - Minot | Traveled to Orlando ~ Florida ~ USA
Top Notch Travel is just that TOP NOTCH!! Emily provides exceptional customer service before, during and after the trip! She is the only Travel Agent we will work with!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Terry!! We have been working together for 11 years now! Your family is always so friendly and fun!
Thanks so much Terry!! We have been working together for 11 years now! Your family is always so friendly and fun!
15 of 32 people found this review helpful
Our Ireland Adventure
Reviewed By Vikemike - Mandan, ND | Traveled to Ireland ~ Europe
Emily was great to work with. She did a great job finalizing our travel plans with a few twists to the schedule thrown at her.I had asked a number of questions and asked her to check on different things and was always treated to a cheerful and helpful personality by Emily.
I would recommend this agent to my family and friends
Emily Carlton responded:
It was wonderful working with you to help plan your trip. Yes we did have some curve balls ha. But we got them handled. I look forward to helping you in the future. Emily
It was wonderful working with you to help plan your trip. Yes we did have some curve balls ha. But we got them handled. I look forward to helping you in the future. Emily
15 of 33 people found this review helpful
Best Vacation Ever!
Reviewed By Lori - Minot, ND | Traveled to Montego Bay ~ Jamaica ~ Caribbean
My son had just gotten out of the Marine Corps and we wanted to go on the trip of a lifetime! So glad we found Emily. Having never traveled internationally, we had lots of questions, and a bit of anxiety. Emily researched and did all the leg work, and we made our decision to book Cancun!! The day before we were to leave, the ND weather got so cold, the airports were closed and flights delayed by days. We had no other choice but to postpone our trip. We didn't have to worry about a thing, Emily took care of everything. We rebooked to Jamaica! Emily found some really good deals for us so that we were able to do so. We just got back, and it was amazing. Really great experience, and we're already thinking about our trip for next year!! I would recommend this agent to my family and friends
Emily Carlton responded:
Wow Lori, Thanks so much for the awesome response to my trip planning. I try my best to help in any way I can. Especially when weather arises. It was my pleasure helping you plan your family trip. And I look forward to working with you all in the future!
Wow Lori, Thanks so much for the awesome response to my trip planning. I try my best to help in any way I can. Especially when weather arises. It was my pleasure helping you plan your family trip. And I look forward to working with you all in the future!
13 of 29 people found this review helpful
LOVED SANDALS RESORT
Reviewed By TANYA - MANDAN | Traveled to Jamaica ~ Caribbean
IT HAS BEEN A GREAT EXPERIENCE EVERY TRIP THAT EMILY HAS BOOKED FOR US!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Tanya, It's been a pleasure working with you both each year. Your so fun and adventurous!
Thanks so much Tanya, It's been a pleasure working with you both each year. Your so fun and adventurous!
19 of 41 people found this review helpful
Relaxing and Enjoyable FamilyTrip!
Reviewed By Family Vacation - Minot ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent! Everything was organized and detailed. I had no questions because Emily would answer them before I had a chance to ask them. I felt very relaxed about going on vacation did not have to worry about anything!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much for your sweet review. You were a joy to work with. I am happy that you had a wonderful family trip!! Excited to work together again!
Thanks so much for your sweet review. You were a joy to work with. I am happy that you had a wonderful family trip!! Excited to work together again!
9 of 22 people found this review helpful
Stress Free Vacation Planning!
Reviewed By Gena Trom - Moorhead, MN | Traveled to Charleston ~ South Carolina ~ USA
Emily was absolutely amazing to work with! She made planning our trips super easy and she always responded to my emails in a timely fashion! For each of our trips, we simply mentioned what we wanted to experience or where we wanted to stay and Emily turned those wants into reality. She did all of this while still remaining within our budget! I HIGHLY recommend Emily and her services!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Gena, You have both been fun to work with! I look forward to helping you plan your next adventure! Have a great year ahead! Emily
Thanks so much Gena, You have both been fun to work with! I look forward to helping you plan your next adventure! Have a great year ahead! Emily
8 of 22 people found this review helpful
Fantastic Trip!!
Reviewed By 0 - NEW ROCKFORD | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Always professional and will not hesitate to go the extra mile
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much!! We have been working on family trips for 10 years now! Thanks for entrusting me with your family!
Thanks so much!! We have been working on family trips for 10 years now! Thanks for entrusting me with your family!
15 of 36 people found this review helpful
Attention to Detail
Reviewed By KB - Mandan, ND | Traveled to Charleston ~ South Carolina ~ USA
She was very patient with me through the planning process. When we had to cancel our trip due to illness, she took care of everything. She made it simple and stress free.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I look forward to working together again:)
Thanks so much! I look forward to working together again:)
13 of 32 people found this review helpful
Stressfree Getaway!!
Reviewed By Tracy A - Bottineau, ND | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We could not have asked for a better travel agent!! Emily listens to what we are looking for and gives us options!! She offers assistance on excursions and takes care of everything to make travel relaxing and Stressfree!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Tracy! You both are so fun to work with. I enjoy our chats!
Thanks so much Tracy! You both are so fun to work with. I enjoy our chats!
15 of 37 people found this review helpful
So easy to work with!
Reviewed By Wendy - Minot, ND | Traveled to
Emily has helped our family plan two fabulous vacations! Her knowledge of Disney and Orlando helped us maximize our time and see all of the attractions which would be of interest to our 16 year old kids.
Also, she had great suggestions on hotels in Fort Meyers and planned the most relaxing vacation we've ever been on!
We will use Emily to plan all of our family vacations!
I would recommend this agent to my family and friends
20 of 47 people found this review helpful
AWESOME!
Reviewed By Tim - Minnesota | Traveled to
We've worked with Emily for several trips from as simple as a plane ticket to large family gatherings across the world. Emily does a great job giving us options within our budget, recommendations, great communication skills before we leave and a nice follow up afterwards. I would highly recommend Emily!
I would recommend this agent to my family and friends
21 of 54 people found this review helpful
Emily listened to our wishes and made them happen!
Reviewed By Vacation Lover - North Dakota | Traveled to
Emily is very knowledgeable on vacation destinations! We like to travel different places and ask her opinion on where to go and she has always helped us plan fun, yet relaxing vacations! She is a gem! She has a knack to really listen to our wants in a vacation. We will always book our trips through her!
I would recommend this agent to my family and friends
21 of 54 people found this review helpful
Made my life so much esier planning our honey moon
Reviewed By Braby - Minot, ND | Traveled to
Emily made my life so much easier planning this trip and getting the best deal possible. I would suggest to
anyone planning a trip to get a hold of Emily and make your experience that much easier.
Thanks
Emily
I would recommend this agent to my family and friends
19 of 53 people found this review helpful
Emily gave us excellent options and made the planning very easy and fun!
Reviewed By Joe - Minot, ND | Traveled to
Emily made our vacation planning a breeze! She is always very helpful and very knowledgeable. She has booked 4 of our vacations and we wouldn't have it any other way! She is the best travel agent I have ever worked with.
I would recommend this agent to my family and friends
20 of 57 people found this review helpful