Wonderful! Mateja always finds the best resorts for our family!

As always Mateja is a very efficient and professional travel agent. She listens, assists with planning and is excellent in the action for our travels

Mateja is very professional as a travel agent and attends carefully to our needs. She attempts to accommodate our travel wishes, but also makes very good recommendations that improve our travel experience.

Natalie, Mateja's assistant, was super helpful and great to work with!

pleasant to work with

great, no issues.

Mateja was absolutely the best. IN every way possible, she made our experience an enjoyable one. This was our 30th anniversary so I wanted my wife to have memories that would bee representative of our 30 years together, memories she would not forget and that is exactly what happened. We owe that to Mateja and her efforts in easing my stress and worry and guidance. I will without hesitation refer others to this agency and in particular wrong with Mateja.

Mateja is the best! She plans wonderful trips. She knows the details to make our trips so memorable. She is always so kind and helpful when she answers all of our questions.

The hotel in Paris was in the best location ever. The London hotel was really nice but far away from tourist sights. Thank goodness for Uber.

Mateja Harrington is the travel agent that my employer works with on our annual rewards trip. This year we went to Oahu, Hawaii. The trip was well organized and efficient. I didn't have a lot of need for direct interaction with Ms. Harrington but when I did reach out to make some required changes she was very responsive and helped us fixed our issue in no time. I have always enjoyed our work trips and she has done a great job ensuring they run smoothly which - with a large group - isn't always easy. I am confident in recommending her services.

We love working with Mateja. She is very resourceful and knowledgeable which all makes for a fabulous vacation

Mateja helped us with every aspect of our trip--transportation, tours, and great accommodations within our budget that enabled us to enjoy travelling to Ireland and Germany and researching our ancestors. It was an amazing trip and we had great success in our searching for our roots besides enjoying the sites and culture of our destination countries!

Mateja did an excellent job securing a meeting space for our educational group. She was very accommodating and a pleasure to work with.

Mateja has helped us several times in the pat and knows her stuff!!! You can't go wrong with taking advantage of her experience!

Mateja was very professional and we knew exactly what we needed to do!! Didn't have to worry about any details of the trip!!

It is great to work with Mateja, we just tell her what we want and she delivers. Have been using her for years

She was so fabulous to work with. Everything was so professional and up-beat i will be using her in the future for sure.. loved her attitude A wonderful women to work with..

5

Provided very timely ideas and advice.

Mateja was very friendly, professional and did a wonderful job of making the arrangements for my Hawaiian vacation.

She was very helpful with my questions.

Mateja took out all of the stress of planning a vacation!

A+

Mateja is definitely a Master At Travel!!! We loved working with her and she made the whole process incredibly easy while answering all our questions and concerns. It was our first time visiting Mexico and it has been our favorite trip so far! We will continue to go back to her for our travel plans! Call her today you won’t be disappointed! Thank you Mateja!!!

All questions are always answered quickly and accurately. Plenty of info is always provided and many options are given.
Working with Mateja is always pleasant and if she does not have the answer right then she is great at follow up.

Mateja understood our needs and set up and excellent plan for us complete with flights, hotel, car and excellent area information. We would not hesitate to work with her again.

fantastic

Mateja may be the world's best travel agent. Experienced, knowledgeable, full of good advice and pleasant to work with. You can't go wrong with Mateja.

We love working with Mateja! She listens to what we want in a vacation and gives us many options. She researches the hotel, area and flights thoroughly keeping us updated often. Each time we have booked with Mateja everything about our vacation goes smoothly and we have enjoyed every destination. Mateja is wonderful to work with!

The best, we always refer people to her. We love her.

Mateja was absolutely fabulous. She went over and above the call to make this vacation perfect. She had to find a flight home for me early due to the threat of Hurricane Mate. I would recommend Mateja to anyone looking to book a vacation.

A pleasure to work with. Knowledgeable, dependable, reliable, organized and thorough as hell. (Would have made a great school teacher.) Knows our like/dislikes and tailors our excursions accordingly.

She put together an incredible vacation for us! Everything was very planned out and we could just relax with no stress about the little details

Mateja handled all of our requests and needs with professionalism and expertise frequently not seen in travel professionals. I highly recommend her for anyone's travel needs.

I always use Mateja for my travel needs.

The best travel advisor I have ever worked with. Knowledgeable, assists with exploring options for tours and activities, and we stayed at the best hotels ever. Can't wait to plan our next vacation destination.

Mateja was wonderful to work with and helped us so much in planning our trip with all 17 of my family members! Her knowledge and experience was invaluable and she really helped our vacation to be problem free from start to finish. We had a great time and couldn't have done it with out Mateja!

Mateja is the best! I asked her to arrange a complex, five-week European tour for four people, with expenses to be divided between two families. I gave her a prioritized list of places we wanted to see, told her how much we could spend, and asked her to develop an itinerary that would cover as much of our list as possible within our budget. After meeting with us a couple times to get an understanding of our interests and preferences, Mateja put together the most amazing trip, taking us across five countries, arranging all of the hotels, flights, trains, drivers, rental cars, tours, and private guides. And it all went smooth as silk! She and her colleagues in Ireland made themselves available throughout our trip, helping us with our occasional questions and uncertainties. Thanks to Mateja and her colleagues at Cruise and Travel Masters and Sterling Travel, we four had a wonderful experience that we'll talk about for the rest of our lives. I would give her more stars if I could!

She was very helpful and had our trip perfectly set up for us.

She (Natalie) was always on top of things and always called me back when I called with questions! It was a bit confusing (for her!) because there were four rooms with lots of different last names, but she handled it like a champ!! We really appreciated all of the envelopes with all of our tickets and suitcase tags in them! It made it really easy!

We had a very enjoyable time and it was a great trip. Thanks!!

We could have consolidated some travel arrangements to save money. For instance our son and his wife could have been transported with us to and from the airport or vice versa even though their or our flight left earlier or later. Waiting the hour or two longer would not have mattered. This was partly our fault because we added him later, but well within the time to consolidate some of the arrangements in order to save us money. On the other hand, I recognize that maybe making these refinements would have added expense due to complications I am unaware of because I don't do this work.

Also be aware that although "Reef Magic," was great and I'd go with them again, and I would point it out to them in the future, my scuba tank was not fully filled on my second dive and this dive had to be ended sooner than I wanted. Otherwise the equipment looked in good shape, our guides were great and I felt safe and secure going with t

Mateja was great to work with. She is very responsive to every question and never acts as though a question is a dumb question. I am sure I asked several dumb questions.
Mateja followed through on every inquiry we made and was of great assistance.
She knew how and when to get tickets and knew the best prices.
We really enjoyed working with her and we will call on her again, soon.

Mateja was extremely helpful in arranging this anniversary celebration. As before with our previous trip, she made suggestions and comparisons to help us understand what was available and what we would be interested in. She is always pleasant to work with and she takes the time necessary to make you feel comfortable with your choices and options. I would never hesitate to recommend her services.

Mateja is very thorough and knowledgeable. She's a super resource for those who travel.

Mateja was so great to work with! She made everything easy and answered all of our questions. Our trip was incredible!

Excellent Service. Prompt. Went out of her way to find best options for least amount of money!

Mateja, is attentive knowledgable and she makes every effort to ensure your satisfaction..And unlike other travel agents we succeeds.

she was wonderful

Mateja put together an amazing trip for us!!! It was personalized to us and had every little detail imaginable. She also did it on very very short notice and made it so simple for us while still keeping price in mind. She hit this one out of the ballpark!!!! Once in a lifetime trip with wonderful memories...it was flawless planning on her part.

Excellent to work with, good follow through and wonderful service.

Mateja,

We went on a company trip to Maui that you arranged for all of us. We had such a great trip!

You did such a great job of putting everything together... finding us a great package, saving us money, and making sure that we had all of the necessary and helpful information for our trip. The Hyatt was beautiful! The food was great! (So special to have breakfast included in such a beautiful place every morning!) Thanks for making the effort to find us that package instead of just having the extra night and breakfast charges added on when we asked about an additional night. It was a perfect trip!

I have worked with Mateja several times and each time she has been exceptional! She has been extremely patient with us at times when we weren't sure what we wanted out of our vacation. This is super important when you are only able to take one vacation a year, you want to get it right. She got to know our needs and wants when it came to our vacations and that has made all the difference. Our most recent trip to Germany was amazing! Mateja had booked us in the perfect hotels and walked through our trip us before we left. Over the space of 10 days we experienced no glitches, everything was planned perfectly! Thanks Mateja!

She answered all questions in a timely fast manner and was extremely helpful.

Have already given friends Natalie’s contact info

Mateja was awesome! She really knows her stuff!

Mateja is excellent, for,years she has helped us plan our vacations. She pays attention to every detail. She is patient with our changes. She always has the best recommendations for hotels and excursions. I recommend her as highly as possible,

Mateja planned an extremely complex trip for our family of nine to travel to Italy and Greece. All the accommodations and transfers were fabulous!. I will definitely use Mateja for planning our vacations in the future!

I am so glad I found Mateja. After doing an internet search, I emailed another agent who never replied, but I read over and over how great Mateja was, so I looked for her and am so glad I found her. She picked the perfect cruise for me, gave me all the information I needed and I am excited to reach out to her again soon for my next cruise. Even though I traveled alone, it was a wonderful experience. Thank you Mateja!

Thank you Mateja, we visited St. John, St. Martin and Puerto Rico. We had a great time on all the excursions. Love love love celebrity shillotte ship and the captain was awsome. He was so halrious everyday. I'm glad Mateja was able to get us on this ship. Our room was very comfortable and the staff also very accommodating. Looking forward to further cruises with you. Thank you for making my 60th birthday special.

We have worked with Mateja for several of our vacations! She is hands down the best! We have never had any problems with our vacations from leaving our home to returning. We would highly recommend her. Her knowledge and planning is unsurpassed!

The resorts are always what we expect with Mateja's help.

Mateja is such a genuine, fun, happy person. Her attitude and happiness is contagious. You just feel good while your talking to her. She is very knowledgable and has great ideas and usually knows right off what the best thing to do is. I love that she is honest and when I bring up something that she doesnt think will work she lets me know right off what the downside to that would be and comes up with a new example of something better. I LOVE working with her!!!!

We had an awesome trip to Germany as a family because of Mateja. The hotels were excellent and conveniently located in each city. This was important to us. The tours were excellent and everything prepared for us before we left and when we arrived. When you work with Mateja, you get to enjoy your vacation! That's the best compliment I could give her. She listens to what you want, then does the work for you to make sure your travel goals are met. Mateja's experience as a travel agent is a great benefit as she assists you in laying out a successful travel plan. We have worked with Mateja on multiple trips. She is organized, conscientious about details, tries to save you money where possible without taking away from the quality of your trip. It doesn't matter where you want to travel, she is committed to make sure your experience is worthwhile!

We love working with Mateja. She is very resourceful and knowledgeable which all makes for a fabulous vacation

She's so fun and knowledgeable!! Love planning a vacation with her! I always know she'll take care of us!

She’s friendly , she’s very knowledgeable about Hawaii , she’s takes time with you and don’t rush you , and makes sure you have everything just how you want it

Great communication and very friendly and helpful!

Mateja is fun and easy to work with. She booked our cruise and helped find many free extras. The tickets and passes were mailed and ready a couple weeks before we left. Mateja checked and verified everything was as planned. A great helper.

The trip to Italy that Mateja planned for us was the trip of a lifetime! It was meticulously planned and she covered every detail. She booked beautiful,quaint hotels in the heart of the cities. We were often picked up in the hotel lobby for the private or semi-private tours in each city. We even had a private Italian cooking class and market tour. At the end of the trip, she made arrangements for a guide to pick us up at our hotel in Venice, go with us on the water taxi to the airport and make sure we found our way to the gate at the airport. The price was incredibly reasonable for all that we got and even included first-class airfare. She met with us before leaving to go over the itinerary and give us tips and information we needed for foreign travel. I have already told several friends that when they want to travel I can refer them to the best agent. And the next time I want to go, I will be calling Mateja!

She was very good to work with and we received everything we needed for this trip. She was awesome!

Mateus is so wonderful to work with.
She gave us expert advise and really goes above & beyond.
It's great to have an agent that is a joy to work with.
Thanks Mateja

Sherry

Majeta always does such a wonderful job. She takes the time to understand the type of experience we want to create, and then makes recommendations accordingly. Her help with this sales incentive trip was invaluable.

Thanks!

Everything was completely stress free!! We had a great time. She got us the best room on the ship!! Our first cruise was awesome.

We were able to take advantage of Mateja's extensive knowledge of Europe, its various airports, and walk us through the maize of different life styles in a foreign country. She was a joy to work with and stayed on top of all our needs.

All our needs are so well taken care of. The trip was fabulous. Would highly recommend!!

Mateja is very easy to work with. Many times we talk thru email and complete the Cruise planning. I then call and verify all is well and finalize the deal. I like the fast friendly service.

Mateja Harrington has been our family’s travel expert for every major and minor trip, vacation and family excursion, she has always made things smooth and stress-free; from flights, hotels, cruises and booking entire resorts, Mateja has succeeded at every turn.

Mateja is just the best! Even when some things went a little sideways she saved us in what was the middle of the night for her. Every service she provided for us was wonderful! And.....one of the sweetest, most caring people ever!!!! Can't wait to plan another trip with her.

Mateja was a complete joy to work with she had a lot of knowledge of the area and was very helpful. She gave us great suggestions on a book to read to understand what our trip to Kauai offered. Mateja is very friendly and extremely helpful I would recommend her to my friends and family as our vacation package was everything we expected and more. thanks Mateja and Cruise and Travel Masters for your excellent service.

Excellent

Very informative, gave me great advice on what I needed and was always kind and punctual.

Mateja is the best travel agent that I have worked with. She is very personable and professional. She has always concerned herself with our best interests and is full of knowledge. I wouldn't use anyone else!

Mateja was recommended to us by a friend, and it was our first time working with a travel agent. She planned and booked the very best vacation for my family to Disney World and Disney cruise. She was simply amazing in all aspects, and we are looking forward to plan our next vacation with her soon!!

Mateja put together an awesome vacation for me and my friend (a first time international traveler) She respected my health needs and changed the itinerary specifically to include one of my "Bucket List" items which remains the highlight of my memories for the trip even working with an agent, you need to be clear about the experience(s) that you want to have -- but then you get that (and some awesome surprise extras) without the hassle and stress of organizing all the details... i've traveled with a group, with friends and solo... but usually in far simpler choices (one country, one round trip flight) -- this was multiple countries, flights, trains, not round trip air... Mateja made it all work out seamlessly

Mateja was referred to us by a friend, she was amazing. It was our first trip to New York and she made it a stress free trip. Planned and arranged the whole thing !! She was very helpful in giving us tips to make the most of the days we had there. We will definitely have her plan all of our future trips !!! She's the Best :)

Easy to work with and very helpful. We were looking for a romantic vacation spot to celebrate our 50th wedding anniversary and Mateja suggested a fantastic Hawaiian vacation package.

She worked with us to get the accommodations on the ship and shore excursions we were looking for. Always quick to answer questions and provide her insight and suggestions on the booking.

Excellent trip, she was very helpful when our flight ended up being delayed and we got back into the states too late. Only complaint was that some of our layovers were under an hour- which led to a missed flight, a few other close calls, and made things complicated when our flight back to the states was delayed- but as mentioned she helped work that out wonderfully.

GREAT

She is so great to work with, very detail oriented and does everything to insure a perfect vacation!

Mateja was knowledgeable, friendly, and available! She was able to find a better cost for us on Windstar than we could find on our own, and always responded promptly to our many questions. She set us up well for our very complicated travel - and everything went extremely smoothly in terms of connections and accommodations.

My wife and I have loved working with Mateja since day one. I believe that we have been using her for our trips for 8 years now. We will continue using Mateja because she knows how to personalize our trips. Mateja takes care of us from day one and until we get home. She knows my wife so well now that she will tell me which rooms not to get. Book through Mateja now.

Absolutely fabulous! Made our experience carefree! Will use again!

Mateja was fantastic! She is very knowledgeable about travel, what we could expect when we arrived, things to avoid, tips on what to take and not take, etc. We had a wonderful time and were well taken care of by Mateja. She was very patient and kind in reassuring us (more than once haha), especially because this was our first time traveling outside the US.

She was responsive

Mateja was really great and booked not only our extra accommodations with the hotel but also secured our rental car and took care of a charge issue we had. she was fantastic.

thanks

Great to work with! Makes fun travel easy.

Mateja is awesome. She helped me with this trip in spite of a tight timeline and some unique requirements. Thanks.

A friend recommended Mateja to us. Our first trip she planned for us was to France and Italy. It was the most fabulous trip! She reserved hotels that were in great locations and perfect for us. She planned things for us that we would never have known about otherwise. Our private tour of Capri was amazing. We have had her plan all of our trips since then and will always continue to do so. She is great at what she does! Thanks Mateja!

Mateja is unsurpassed on every measurable level

Working with Mateja was a breeze. She was helpful, heard my need and came up with great options. She didn’t sugar coat her opinion And was blunt about what she thought would be best. She nailed it! I’ll use her again, no question.

Mateja is wonderful to work with and will make sure that your trip is exactly what you want!

Mateja is an excellent travel agent. She asked about what activities or sites we wanted to do and arranged them so that we had plenty of time everyday to do a tour and then relax at the cafes. It did not feel rushed or hurried. Mateja always kept in touch and updated us. We did one week in Paris and one week in Germany.

Mateja was professional and helpful at all times.

Natalie and Mateja were great to work with. They made sure everything was well planned out so we could enjoy a fun and relaxing vacation. We plan on working with them to plan our next vacation as well.

We have used Mateja for two of our cruises and have been very pleased with her.

We would have liked to have stayed in a hotel on the beach area close to the International Hall of Fame on the first night we arrived in Ft. Lauderdale. We were in a hotel in the corporate area and it cost us over $50 for a cab from the airport to the hotel and another $65 to go to the Swimming Hall of Fame and to the ship. The hotel we were at had nothing close to it so we were basically stuck there.

Mateja was so awesome to work with! She was very nice and we talked over the phone multiple times taking about good options and alternatives and how to save money. She helped so much, everything was very organized and wonderful.

My only recommendation is that you review the credit cards likely accepted in the countries that will be traveled in so that people carry the needed cards.

Mateja was very responsive and professional. She gave us options and was price conscious for portions of our trip where there were challenges because of the season we were travelling. The arrangements were all made to whatever detail we requested and done in a timely manner.

Mateja planned a wonderful trip for us to Ireland, Scotland and London. Her great itinerary, exceptional hotels, attention to details and extras made traveling easy and special. I would highly recommend her. Thanks again Mateja!

Mateja was wonderful! Everything was taken care of including rides from airport to resort and back at the end of our trip. The resort was wonderful, clean and family friendly. Our expectations for our family trip was exceeded and we didn't have to worry about anything. Our decisions once we arrived were what fun activity are we going to do today. She even had options we could've pre booked and even made it easier but we weren't sure what everyone was going to want to do once we got there. Highly recommend calling up Mateja for your next trip! She made everything so easy and great communication about any little detail or questions. The prices she found for us beat anything I found online and the resort was even better.

Mateja was so good. She was very helpful and always was willing and ready to answer questions or make changes to the trip. I plan on using her for my travel needs in the future.

Mateus is so wonderful to work with.
She gave us expert advise and really goes above & beyond.
It's great to have an agent that is a joy to work with.
Thanks Mateja

Sherry

Mateja made the process really easy.

Mateja set us up at the Four seasons in Oahu and the Grand Hyatt in Kauai and both were Top Notch !

We worked with Mateja for several months leading up to our European trip. She was generally very helpful. I was travelling with my mother, and despite my mother and i living in different locations and paying separately, Mateja mostly communicated directly with her. I would have like to have received my own copy of all documents that were sent out to my mother. Ultimately, my mother just copied them for me. She was very communicative leading up to the travel date and was very helpful in answering questions. One big thing that would have made our travel stress free: upon learning the flight times, my mother expressed concern regarding our one hour layover in Amsterdam coming home. Mateja assured her it would not be a problem (despite changing our flight going out because it had a one hour layover.) It was a huge problem. We arrived into the gate 10 minutes late, which left us with about 35 minutes to catch our flight (they will not allow you to board 15 minutes or less before the flight leaves apparently). Then, they had an issue with the exit hallway (where you go from the plane to the airport), so we had an additional delay. We were also unaware we had to go through passport control. Another delay. Lastly, Amsterdam is a huge airport and our gate was literally on the other side of it from where we landed. We had to run, with my mother running ahead to hopefully delay the plane. We arrived with about 5 minutes to spare and probably not even that. Luckily, other passengers faced the same plight, so it was delayed anyway. Even with a 2 hour layover we would have at least been walking very quickly. For it to be comfortable, I would not schedule less than 3 hours between flights. It was an extremely stressful ending to an otherwise fantastic trip.

We have worked with Mateja for most of our married life. Her knowledge of Western Europe makes her an excellent resource. Being from Europe herself, and having traveled there extensively, she knows the places to visit. When she recommends a hotel, we know it will meet our needs. Our hotel in Rome was within walking distance of the train station. We walked to the Coliseum for our tour. In addition to her knowledge and expertise, she is a fun person. Interacting with her is a delight.

This was the 7th trip we've booked through Mateja (1 Alaskan cruise, and 6 European vacations). She has been very helpful, very knowledgeable, and responsive. We've never had a serious problem on any of the trips we've booked with her and can go with peace of mind that everything's been taken care of.

Absolutely have and will continue to recommend Mateja to anyone who will listen! I never leave home without her!

She covered all the bases for us before we left. She found an excellent condominium at a considerably lower cost than we expected to pay. She also urged snorkeling with the manta rays that turned out to be perhaps the highlight of the trip.

Excellent

We wouldn't dare go anywhere without letting Mateja set it up for us. We know that things will be done correctly and that if we have any issues, we can call her and they will be promptly taken care of. She is absolutely the best. We refer our friends to her all the time.

Mateja was absolutely amazing! She helped us plan our honeymoon to Jamaica and took such good care of us from the get go! She had great suggestions and provided detailed instructions to make everything easy for us inexperienced travelers. Highly recommend her services for your next destination!

We found Mateja to be pleasant, efficient, and knowledgeable. We were appreciative of how well she handled all of our bookings and airline tickets. Our trip was amazing from start to finish.

Mateja is wonderful to work with. She is very helpful, pleasant and knows the best places to travel well.

We were able to take advantage of Mateja's extensive knowledge of Europe, its various airports, and walk us through the maize of different life styles in a foreign country. She was a joy to work with and stayed on top of all our needs.

Mateja is a very pleasant agent to work with. She was knowledgeable, enthusiastic, thorough, and helpful in making all arrangements for our trip to Alaska.

Mateja does just the most excellent work!! She deals with all the little details of a trip that I might not even think of.

She did an excellent job....very thorough and professional. She was exceptionally pleasant and efficient, along with Natalie, in handling all the many and extra details of our cruise...the one originally scheduled in 1/17 and the one we actually took in Oct/17. We would highly recommend her. Our thanks to her and Cruise Masters.

Russ and Nina Booth, Salt Lake City, UT

She helped us plan the perfect trip! She found us amazing hotels! So fun to plan with her!! Breathtaking views from our hotel in Sorrento! Just magnificent!!

Mateja is one of the best! She's been in the business a really long time and really knows her stuff. You can trust her to get you very well taken care of!

thank you great service and experience!

I have been using Mateja for years and years. Every trip she puts together for myself and my wife ends up great. I will always use her. I highly recommend her!

Mateja was helpful and answered all of my questions. She made traveling easy.

My husband and I went on our dream trip last month. We flew into Paris and spent 3 days and spent 5 days in Nice and then headed to Spain! Mateja planned the whole trip for us. We had private pick ups from the airports and train stations (which were top notch) and the hotels she placed us in were just fabulous! She planned tours of what we needed to see at each location that were simply amazing! We have used Mateja several times and would NOT ever plan a trip without her! Her knowledge and recommendation are unsurpassed! She truly is a professional in her industry and knows her stuff! I would never leave the country without her expertise. Thank you Mateja you made our trip!

Mateja did an excellent job from pre-planning, finding an advantageous air-hotel "package." to helping us when a flight from Rome was delayed.

Mateja is awesome. She has a sense of what your vacation means to you and plans accordingly. She has given me such wonderful adventures last year that I have loved so much.
She knows what she is talking about and has such wonderful connections with
some great tour guides, restaurants, activities, etc.
I appreciate how when you speak with her what you would like, she runs with it and comes up with that much more.
She is a wonderful agent.

Mateja took care of us from start to finish. Travel arrangements and hotel accommodations were top notch. The entire experience was outstanding! Our Jamaican honeymoon was everything we were hoping for and more.

Every trip she booked for us has been well organized with all the little details taken care of.
She is the best!

She is the best!!!! She has always looked for the best arrangements for us. I will call her the next time I plan to travel.

I reached out to her directly for both upgrading my flight and making rental car arrangements. She worked very quickly to get us the info we requested. She also responded after hours, which I didn't expect and felt she was going above and beyond doing so. I was very pleased with Mateja.

Not only would I refer Mateja, I will forever continue to book our travel with her. She did an amazing job putting our itinerary together and made fantastic suggestions for accommodations. Mateja was amazingly responsive when we had questions. She took so much of the work and worry out of my hands which made the preparation for travel so much easier.

Mateja was outstanding to work with. She set us up for a hassle-free super enjoyable Italian getaway. She was receptive to our input about what we wanted from the trip, and made sure our experience was designed for us. She was also extremely helpful with advice, tips and ideas. The itinerary packet she provided was succinct and practical, and much appreciated. Overall we were extremely happy with the customer experience provided, and thought it was an excellent value. We would certainly recommend her to friends. In fact we are already looking at our next adventure, and plan on using her expertise again when we are ready to book it.

She was wonderful to work with and took care of everything.

Mateja is always professional, detail oriented and communicates very well and takes care of literally everything. From start to finish she takes care of all of the details. All I have to do is show up. She is the best travel agent I have ever worked with. Highly recommended!!

Mateja is fabulous! She plans every detail of our trips in such a complete way. She makes our vacations worry-free and we won't leave home without her!

Mateja is excellent! She knows something about everywhere we've wanted to travel to and has given great suggestions for stuff to do and things to see. She took into account the fact that we were traveling with a baby and gave good recommendations for stuff that would be more family friendly, as well as safety issues (volcano, etc). She's fast at replying to emails and calls and is so friendly all the time! I love that the travel packet that comes before the trip has luggage tags now too, it's a nice little touch to make things more personal. I've referred quite a few people to her for their own travel & hope she takes as good of care of them as she always does with us.Thank you so much, Mateja!

The title of my review is directly related to the fact that Mateja was clearly aware of our needs throughout the planning process. There were a few miscommunications that made some of the related planning somewhat challenging but it all worked out in the end so splendidly. There was one defacing spot on what would otherwise have been an almost pristine picture. Flying out, we had a layover that was only an hour and Mateja was quite concerned about it so she made a change to give us more time. When I noticed the same anomaly on our flight coming back, I asked about it and the indication was that it shouldn't be a problem. Oh my goodness, was it a problem. There was not one second of wiggle room for our flight and had it not been for some very kind people along our 1 mile plus, no exaggeration, sprint to our gate, we would have missed our flight. My recommendation would be, that there never be less than a three hour layover in Amsterdam. The airport is huge and if, as happened in our case; the flight is late, the walkway won't operate, you have the last gate in the terminal which is on the OPPOSITE side of the airport from where you land, AND most of the moving walkways are not operating AND you have one person with a hip problem trying to run the entire distance of a very confusingly directed airport, you will miss your flight without a doubt...However, because Mateja booked us on Delta, that whole awful experience was quickly rectified. The flight home felt as if I had won some sort of lottery. Our information said, "One lunch meal". We didn't get just one lunch meal, we received a total of 5 meals on the flight, not to mention a free glass of sparkling champagne for my daughter and all who wanted one. I truly felt the light of heaven all the way home. I will book through Mateja for all of my travel and in fact, have already contacted her for another vacation...Thank you Cruise and Travel Masters and thank you Mateja.

Mateja was the most wonderful person to work with!!!! We truly couldn't have done this trip without her and she made sure that everything was taken care of for us. It made the trip so much more enjoyable because it took the worry out of everything. She is extremely knowledgeable and informative and always so happy to help us. Her personality is warm and sweet and she just couldn't do her job any better. I am so grateful that we had Mateja to help us plan a trip of a lifetime. She is absolutely the best!!!!!

Mateja was so helpful! Also gave alot of recommendations & advice. She made sure we had the best trip ever - Thank You.

She helped us with the logistics of a complex trip. Our hotels were superb, the day tours exactly right. She is patient and enthusiastic. We will use her again! (We have been her clients for around 10 years).

Mateja is Excellent !! It is wonderful to finally have a expert, seasoned and accessible travel professional that is more than willing to help with unique travel requirements. Mateja"s attitude, in depth knowledge and clear no nonsense answers to questions is a blessing to those clients that have the opportunity to work with her ! She is first on my list to recommend whenever friends need a travel specialist.

I have worked with Mateja for business and personal travel for almost 25 years, including domestic and foreign travel, with all very positive experiences

My husband gave her a time and price and she came through with a fabulous trip. We were advised and instructed very well on our itinerary. Because we had great documentation and a meeting before we left our trip was without stress.
Thank you, Mateja

So nice to be able to give my budget and what I wanted in a resort and that I wanted a tropical getaway. She was able to get everything I asked for and under budget. Thank you we had a blast!

Mateja always offers the experience we are looking for . . . And puts together a wonderful package that we could not pull off on our own. Coordination of all aspects of our travel ends up being seemless due to her expertise!

She did a great job planning our trip. She answered all of my questions and got back to me right away. I will use her again.

Mateja work so hard to make sure our plans were dialed in! She was a delight to work with and I would absolutely refer and use her in the future!

excellent-

Mateja has planned many wonderful vacations for us over the last ten or more years. I have recommended her to many of my friends and each of them are now "Mateja Fans". She has never failed to make each vacation perfection and worry-free! Whether our trips are simply airlines reservations or a complicated trip, I wouldn't do it without Mateja.

Fantastic experience with a very knowledgeable lady! Prompt on getting me information and answering questions. Will be using her services in the future!

Mateja is fantastic to work with and very prompt to get you taken care of. Would highly recommend.

When we wanted to go to Ireland, she immediately knew what tour company would be the best for our experience, and it was! Everything she set up for our two weeks worked seamlessly. Our hotel in Amsterdam was amazing and a great location as well. Thanks, Mateja!

We found Mateja after we had already booked a cruise. She took on the dealings with the cruise line, got us some excellent fights at good fares, and put us in some really nice hotels. She did all the hard stuff I didn't want to deal with!

Mateja, You were very responsive to all our questions and concerns, you took care of everything and made our family cruise a perfect trip. 14 round trip flight accommodations and 14 cruise bookings with a few special requests tossed in for good measure, and you didn't miss a thing. THANK YOU. David & Alene

Mateja was great and took care of everything! I have already recommended her to a friend of my dad's who is interested in taking her kids to Cancun but too busy to look into all of the options. We had a wonderful trip and it was such a relief to know that all of the details were handled. All we had to do was show up and enjoy the vacation!

Thank you for your great service! My family and I enjoyed the cruise!

Mateja was super helpful and took time to meet personally with me to review our trip details. Every detail of our trip was taken care of allowing us to enjoy the destination without worries. Thanks Mateja.

Mateja planned everything perfectly from being picked up at the airport in London to finding us comfortable convenient hotels. We had a special request to visit Highclere Castle in England (where Downton Abbey is filmed). That may sound like a simple request, but the tickets are almost impossible to get. She spent weeks searching for them and was finally able to book a tour. It wasn't just any tour, but we attended a vintage garden party with the Earl and Countess in attendance. We loved the house and the grounds were breathtaking. A perfect day! Thanks for helping my daughters dream trip come true.

Our Baltic Cruise couldn't have been better. Mateja gave us great suggestions and was able to provide some additional benefits that enhanced our experience. For one of the shore excursions she suggested we use a company called DenRus. I would suggest that you use DenRus for all of the shore excursions. They are less expensive, you are in a smaller group of 10-12 instead of a huge bus, you get better attention from the guide and they use earphones while conducting the tour. We found they can make better arrangements to get you into museums without the long lines, can make changes on the run if necessary and treat you as real guests. This is especially true if traveling in Russia.

I have had the privilege to work with Mateja as a travel agent both professionally and personally. My first interaction with her was helping to plan a trip for a number of my MBA students to Europe. Her knowledge of hotels, airline travel, local transportation needs and places to visit were very helpful, considering that we had a set budget that we had to meet. As a result, I have used Mateja as my personal travel agent for our cruise vacations. We recently completed a cruise to Alaska with an extended land portion to Denali. She was very helpful in working with the cruise line and booking our flights to our destination and back home. Every aspect of our trip was well managed, communicated and planned. I most definitely will utilize Mateja again in the future as we consider possible vacation destinations and itineraries.

The best 2 weeks in Hawaii!! Mauna Lani Point is a wonderful place to relax and enjoy the amenities there. Mateja always takes good care of us and we love the places she finds for us. THANKS, MATEJA!!