This is only the second time I have gone through a travel agent and it was a great experience. Jen was available for questions at all times. This was our first visit out of the country and it went fairly smooth. We couldn't find our shuttle service. So I emailed Jen at 11 pm and she actually responded! Then once we got to our destination, due to late arrival, due to flight issues, not the agents fault, our room was not available. Jen , on her own accord. contacted the company and we were placed in our room the next day and was offered a free couples massage. The remainder of the trip was just amazing!

I had a great experience working with Jennifer on our recent travel to Phuket Thailand. From the beginning she was very patient taking the time to understand my specific needs and came back with several great options for a beach front resort that matched all my criteria. She worked with me to narrow down the choice to what ended up being a fantastic location with a luxurious stand-alone room with a private pool, walking distance to the beach. It checked all the boxes and then some. She also worked with me to book excursions and airport transport. She took the time to follow up a few days in advance with some helpful reminders before embarking on our trip. Everything went off without a hitch. It's comforting and helpful to use an agent for international travel, and certainly Jennifer held our hands through the whole process. Would certainly recommend her again.