David Viera is Amazing!
Reviewed By George - Clearwater, Florida | Traveled to Caribbean Sea ~ At Sea ~ At Sea
David is the epitome of efficiency! He responds to requests promply and with amazing courtest and professionalism. His follow-through and customer relation skills are excellent! Thank you, David!
I would recommend this agent to my family and friends
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David went above and beyond.
Reviewed By Alaska Bound - Saraland, Alabama | Traveled to Alaska ~ USA
He was very attentive to our inquiry. He was polite, well spoken, and clearly knowledgeable.
I would recommend this agent to my family and friends
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Superior Customer Service!!
Reviewed By Skip Bishop - Gloucester MA | Traveled to Aruba ~ Netherlands Antilles ~ Caribbean
David went above and beyond to assist with a change to my cruise reservation #2927671. When the revised pricing came back from CEL, he determined that the new cost did not make sense. He escalated with CEL and was able to secure protection for the original pricing! David was very responsive and provided excellent detailed communication!
I would recommend this agent to my family and friends
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Not travelled yet
Reviewed By Not travelled yet - Na | Traveled to Caribbean
David was very understanding of my questions and went out of his way to help! He is an asset to CruCon and an example of what Customer Service is!
I would recommend this agent to my family and friends
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Don’t understand
Reviewed By Diane - Irvine, California | Traveled to Mexico ~ Mexico
Very personable and professional, David took care of my questions and transfer request in a very timely manner.
I would recommend this agent to my family and friends
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Excellent experience working with David!
Reviewed By VC - Charlotte, NC | Traveled to Rome ~ Italy ~ Europe
David is extremely responsive and and a pleasure to work with and provided excellent advice and direction for the cruise to Europe I just booked. TY David!
I would recommend this agent to my family and friends
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going on cruise
Reviewed By Domenica - Ottawa,ontario | Traveled to Caribbean
vewry quick to respond with positive accurate details
I would recommend this agent to my family and friends
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Celebrity Re-Booking
Reviewed By Jim B. - Viera, FL | Traveled to Caribbean Sea ~ At Sea ~ At Sea
David was very professional - communicated very well and was prompt.
I would recommend this agent to my family and friends
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Great Cabin Upgrade
Reviewed By Emy McKee - Dallas, TX | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We did a cruise booking with Crucon a few months ago and decided last night to upgrade our cabin and David Viera found us the best deal ever! We ended up paying just $34 more to go from an Ocean view cabin to a Balcony plus we got better perks :)
I would recommend this agent to my family and friends
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David is the best !
Reviewed By Char - BOYNTON BEACH | Traveled to Trans-Atlantic ~ Other
David is the best! He takes care of everything. No stress. Very responsive. He always helps with insurance and is a great explainer-in-chief"
We had an issue with a refund from Celebrity and he kept on it, and us informed.
I would recommend this agent to my family and friends
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Well handled transfer
Reviewed By gday - Portland,OR | Traveled to Bermuda ~ Caribbean
Very quick response to a unfortunate situation.
I would recommend this agent to my family and friends
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Egypt / France
Reviewed By Kyle - Fort Myers, Florida | Traveled to Egypt ~ Africa
David is a consummate professional. I called upon him multiple times to both inquire about and modify my itinerary. He was always professional, cheerful, and willing to assist me, no matter how many times I contacted him. CruCon has a true talent in David. He understands the meaning of customer service and follow through. This young man should be promoted very soon!
Kyle Loven
I would recommend this agent to my family and friends
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Preparing for trip
Reviewed By Family trip - Naples Florida | Traveled to London ~ England ~ Europe
It is an absolute pleasure working with David. He is pleasant understanding knowledgeable and so very helpful An asset to your firm. A reason to keep using Crucon!!
I would recommend this agent to my family and friends
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David is the best!
Reviewed By Tom - Ca | Traveled to Scandinavia ~ Europe
Due to medical reasons, we needed to cancel our cruise. David was very timely in his response and quickly completed the task.
Thank you David.
Once our medical issues have been resolved, I will contact you to book our next cruise.
I would recommend this agent to my family and friends
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Upcoming cruise
Reviewed By Bb2110 - Rockaway, NJ | Traveled to Barcelona ~ Spain ~ Europe
He was terrific and got back to me very quickly. Appreciated his input
I would recommend this agent to my family and friends
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Cruise
Reviewed By Lisa - Branford, CT | Traveled to Bermuda ~ Caribbean
David is the most friendly, patient, and accommodating travel agent I have ever worked with. He went above and beyond to try to help me with special requests and then an upgrade. He is the absolute best and I can't say enough positive things about him. Thank you!
I would recommend this agent to my family and friends
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