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Cindy Rondeau

Cumberland, Rhode Island Travel Agent
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Cindy Rondeau

Cindy Rondeau

Cumberland, Rhode Island Travel Agent
An independent agent with Travel Advisors International, RI, a Travel Leaders Network Affiliate Agency
23 Reviews | 100% Recommended
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European Specialist, Groups, River Cruises

I am a Travel Specialist, who for over 35 years, has been following my passion for travel. I started part time and upon retiring from the teaching profession in 2000, I was able to put my passion to work as a travel consultant. I have been fortunate to have traveled extensively in Europe, USA and the Caribbean and I most recently led a group of my clients on an Avalon River Cruise down the Rhine where we experienced the beauty and the charm of river cruising. This year, 2016, I was privileged to escort a group of my clients to South Africa beginning in Capetown and followed by safari in Chobe and Victoria Falls. We all agreed that it was the most amazing vacation ever. Because of my love of travel and the fact that I have been able to personally experience so many destinations, cruises, accommodations and escorted tours I am a valuable resource for my clients. Memories are waiting to be created ! Let's start planning yours today!

CERTIFICATES & AWARDS

Certified ASTA Travel Agent

My Reviews

Rating: 5 23 Reviews | 100% Recommended

Family Vacation

Reviewed By Jenn - Blackstone MA | Traveled to Mexico
Cindy was knowledgable about the resort and made the booking process so easy! I would definitely book through Cindy again!
I would recommend this agent to my family and friends
52 of 92 people found this review helpful
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Best trip ever!

Reviewed By Tom from EG, RI - East Greenwich, RI | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
My family has enjoyed working with Cindy on several trips. She has become familiar with what we enjoy and has gone out of her way so that we have achieved that. Her recommendations have been right every time. She will worry until you return home safely from your destination and checks on you after! Truly a pleasure to work with.
I would recommend this agent to my family and friends
37 of 69 people found this review helpful
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Hawaii 2018

Reviewed By Mark - Lincoln RI | Traveled to Hawaii ~ USA
I give Cindy a 5+
I would recommend this agent to my family and friends
24 of 47 people found this review helpful
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Great customer service

Reviewed By Sharon - RI | Traveled to Aruba ~ Caribbean
I have used Cindy for several trips now. She is awesome. This year she really showed her customer service. The snow caused us problems by cancelling our flight. She knew before I did that we were cancelled and she was right on the phone to the airlines to get me rebooked. She had it all taken care of before I even knew there was a problem. That's the customer service you need. You wouldn't get that from the internet. I would have spent hours on the phone rescheduling but I didn't have to. Thanks Cindy
I would recommend this agent to my family and friends
26 of 53 people found this review helpful
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Vacanza fantastica

Reviewed By Jennifer - Warwick, Rhode Island | Traveled to Italy ~ Europe
Cindy was wonderful to work with in designing, planning and execution of the vacation. We had a short time line and Cindy always brought multiple options to the conversations so we could get it done. She provided excellent customer service and was a pleasure to work with during the whole process.
I would recommend this agent to my family and friends
30 of 61 people found this review helpful
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The best 25th Wedding Anniversary !

Reviewed By Jim - Coventry, RI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Cindy was fantastic from start to finish! We were trying to plan a 25th wedding anniversary trip with family and friends, but not quite sure the best way to go. She helped to guide us through the process with much patience and expertise. We threw her a couple of curveballs due to airfare and accomodations, but none of that mattered, she handled it flawlessly! Can't recommend her enough!
Thanks for all your help!
I would recommend this agent to my family and friends
33 of 67 people found this review helpful
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Consistently excellent support

Reviewed By Lu - Smithfield, RI | Traveled to Europe
Cindy has helped us to plan several European and domestic trips. She communicates clearly, is very well informed and anxious to please her customers. We are always very pleased to work with her.
I would recommend this agent to my family and friends
30 of 63 people found this review helpful
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Vacation in Paradise

Reviewed By gaylemarie - Cumberland, RI | Traveled to Aruba ~ Caribbean
Cindy helped my husband and I plan our vacation to Aruba. She recommended that we stay at the Bucuti and Tara Resort. We were so grateful because we loved the resort. It was so nice to have her to book our airline tickets, hotel accommodations and dinner reservations. We appreciated her expertise. I've contacted her to plan our trip for next year!!
I would recommend this agent to my family and friends
20 of 44 people found this review helpful
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Awesome Trip

Reviewed By The McCarty's - Providence, RI | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Cindy is the ultimate professional. She is extremely knowledgeable and a pleasure to work with. She has handled numerous trips for our family and we would not consider taking a trip in the future without her assistance. She is without question, far and away, the best travel agent we have ever worked with and we look forward to planning many more trips in the future with Cindy.
I would recommend this agent to my family and friends
26 of 56 people found this review helpful
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Amazing Trip

Reviewed By EB - Washington, DC | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Cindy was amazing!! She was very informative, organized and took care of every aspect of our trip. I highly recommend Cindy for all travel needs.
I would recommend this agent to my family and friends
31 of 66 people found this review helpful
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Best Customer Service Ever

Reviewed By Pol - Cumberland, RI | Traveled to Orlando ~ Florida ~ USA
Cindy provided the same excellent level of service from the beginning and throughout the entire process including our unfortunate need of having to file a claim with AIG due to illness. Three of our party of five made the trip to Universal Studios, Orlando, Florida. All reservations including special events were all successfully scheduled. Cindy paid great attention to detail and was very thorough Cindy also offered good advice regarding different options. Cindy is very organized and help us with the paperwork when we filed our claim to AIG.
I would recommend this agent to my family and friends
20 of 45 people found this review helpful
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Best Vacation

Reviewed By Dreamvaca83 - Lincoln RI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Cindy has been organizing trips for my family for years. When Cancun popped into my head I knew immediately Cindy was the person for the job. She is professional and always has a great attitude. I’ll definitely be looking to Cindy for my next vacation.
I would recommend this agent to my family and friends
Cindy Rondeau responded:
Thank you Sharon. You are always a pleasure to work with. Cindy
25 of 55 people found this review helpful
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All tours where great that we booked thru Cindy

Reviewed By Chet - Woonsocket RI | Traveled to Alaska ~ USA
Fantastic person to work with in travel plans... always great dealing with
Cindy .... would tell anyone I know to see her for any vacation plans
I would recommend this agent to my family and friends
24 of 53 people found this review helpful
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Finally a resort with PLENTY OF BEACH/POOL CHAIRS!

Reviewed By Julie - Barrington, RI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Cindy takes the time to get to know her clients so she can place them in a hotel or cruise that best suits them. I have worked with Cindy for over 13 years and have always received fantastic service. I have recommended her to my friends many times and will continue to do so.
I would recommend this agent to my family and friends
26 of 58 people found this review helpful
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Unbelievably great experience!

Reviewed By Ingrid - Lincoln, RI | Traveled to South Africa ~ Africa
Cindy is very efficient and easy to work with. She alwYs goes the extra step in behalf of her clients. She takes her customer's needs seriously and always follows through.
I would recommend this agent to my family and friends
28 of 63 people found this review helpful
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Can’t wait to book this trip same time next year!!

Reviewed By Tara - Milford, MA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Cindy asked great questions to learn what our preferences were for this trip; based on what was important to us, she presented options and pricing so that we could evaluate and decide. Once we chose our location, Cindy was available continually for questions and modifications as she helped finalize our plan. As the trip approached, I felt confident and prepared with the document provided and accompanying discussion. Our experience on the trip was fantastic, and there were great expectations set by Cindy. We had a perfect getaway and can’t wait to replicate it next year.
I would recommend this agent to my family and friends
24 of 56 people found this review helpful
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Great winter experience!

Reviewed By Bunky1974 - Columbus, GA | Traveled to Park City ~ Utah ~ USA
Cindy is a very knowledgeable agent and knows her business well. She has planned many trips for my family and she never disappoints! She handles even the smallest details. I would highly recommend Cindy to anyone with travel plans. I will never use anyone else!
Our most recent family trip to Park City, Utah was fantastic! Great skiing, excellent service, 5-star restaurants, perfect ski-in ski-out condo all in one area.
All we had to do was show up because Cindy had planned everything!
I would recommend this agent to my family and friends
25 of 59 people found this review helpful
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Wonderful experiences!

Reviewed By Pat - East Greenwich, RI | Traveled to Europe
Cindy Rondeau is an excellent travel agent. She has a wealth of knowledge because she is an avid traveler herself. With her vase knowledge, she guides clients to just the right travel destination and accommodations to meet their needs. Cindy is extremely conscientious and provides personalized attention to every detail. My husband and I have made travel arrangements with Cindy for nearly 20 years. These vacations have created many beautiful and cherished memories- we look forward to more!
I would recommend this agent to my family and friends
23 of 55 people found this review helpful
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Wonderful trip to Italy

Reviewed By Fran & Dave - Cumberland, RI | Traveled to Italy ~ Europe
Cindy was knowledgable and helpful in all the aspects of our trip to Italy. She found out there was construction taking place near one of the hotels we were originally going to stay at, and she changed the location to a better one. The tours and drivers she scheduled were perfect for my family. She was always so pleasant to work with from the beginning to the end. I even had to call her from Italy when we had an issue checking into our return flight. She was willing and ready to help. I would highly recommend Cindy for all your travel needs.
I would recommend this agent to my family and friends
15 of 41 people found this review helpful
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Most relaxing vacation

Reviewed By Betty - Burrillville, RI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Cindy has always been terrific when helping us plan a vacation - really listens to our wishes. She also has a wealth of knowledge from her own travel experiences and will patiently answer all our questions- which are sometimes a lot. Working with her helps reduce the stress of vacation planning and quickly get to the fun part!! Thanks Cindy.
I would recommend this agent to my family and friends
25 of 62 people found this review helpful
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Our family trip to Italy

Reviewed By Dick - Lincoln, RI | Traveled to Italy ~ Europe
We have been working with Cindy for at least the last 10 years and she has been extremely attentive to needs and wants as we travel in our retirement years. She goes above and beyond what someone would expect form a travel agent. As an example of that, we were scheduled to depart for a cruise in the Baltic flying Iceland Air through Iceland when they had an issue with a volcano erupting the night we were scheduled to depart from Boston. All flights through Iceland were stopped and we would not have been able to leave to make the cruise on time. When I called Cindy at home on that day, which was a Sunday, after learning about the flight cancellation at 9 in the morning, she told me that she had learned of the situation while learning of the news on TV earlier and was already working on a solution. She called us an hour later and told us that we had been booked on another airline not flying through Iceland and we could leave as scheduled. How impressive can you get!
I would recommend this agent to my family and friends
21 of 56 people found this review helpful
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Perfect Honeymoon....and Fabulous Vacations Since!

Reviewed By Caitlin - Grafton, MA | Traveled to Italy ~ Europe
Cindy planned the most perfect honeymoon for my husband and I....Italy and Greece! She is wonderful to work with and helps to think through every detail. We wanted the trip of a lifetime and she delivered! From the hotels, to restaurant recommendations, car reservations and even a one of a kind cooking class! We loved working with Cindy so much that we went back to see her when booking to Hawaii last year. In the midst of planning, we had decided to purchase a new home, which changed some elements of our trip. Cindy didn't miss a beat and made all the changes we needed- doing twice the work! This past December, we wanted to go somewhere last minute for New Years Eve....Cindy helped us with a trip to Quebec City-- fabulous!!
We'll be traveling to Europe again this summer....and of course we wouldn't have considered working with anyone else! If you're looking for a fabulous vacation, attention to detail and real life experience (Cindy has been everywhere!), look no further!
I would recommend this agent to my family and friends
27 of 68 people found this review helpful
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Great trip

Reviewed By Gina - North Providence RI | Traveled to Italy ~ Europe
Cindy is very knowledgeable and professional and friendly. She know so much about Italy and she answered all my questions.
I would recommend this agent to my family and friends
31 of 81 people found this review helpful
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