Great communication, really helpful!

She was great. It was our first time to visit the Australia and New Zealand. She came up with many different tours for us. We gave Ali a list to things we want to do and she came up with other tours. All of our hotels were great too!

Kristi is very easy to work with. We have used her for the past 5+ years. She listens to what and where you want to go and tries to get you to the exact place you are thinking about. Would definitely recommend her to anyone looking for a travel agent.

Our Turks & Caicos trip was a hidden Paradise! Our entire trip was highly organized for us; we loved Kristi’s communication online. We like the way she chooses a place for us by giving us at least 3 options and stays within our budget. Kristi, I have given your name to 4 of my retired teacher colleagues—they all wanted to hear about our trip; so business & bookings may be coming your way. Thanks again for your continued great service.

Kristi is an organized planner who listens to what you want in a vacation and follows through completely with great online communications. She also works to find you the best vacation on your budget and selects options for you to choose from.

Kristi did an amazing job organizing our trip to Australia. When we first met with Kristi, she listened to our thoughts about what we wanted to do while traveling there, and she put together a once in a lifetime, bucket list fulfilling, trip.

We will use Kristi again for any other international trip that we take in the future!!

Thank you Ali for getting us a great deal on an AWESOME family vacation to 2 different locations in Maui.

Returned from an amazing vacation in St Lucia. Kristi was amazing to work with. She listened to what we were looking for in a resort and helped us to choose a beautiful resort. She did not pressure us to make a decision quickly. Kristi got back to us in a timely manner with any questions or concerns that came up. I look forward to having Kristi help us with our next vacation!

A 5 for certain excellent follow up!! Also, very good reccomendations for excursions etc;

Kristi is amazing! She's helped us on 2 family trips making them the most memorable vacations ever. We were treated like VIPs every step of the way. She covers every detail. We will continue to use her services. Highly recommend!!

Breathtaking and love all of it! Great scuba diving and snorkeling, maya ruins were very interesting and loved the everything about it.

Kristi (Ali) was an absolute joy to work with. When we wanted a safe trip to Mexico, she suggested options that we could choose from. She stuck to our price range and provided us with a great selection of all -inclusive resorts. We were so happy with Los Cabos at the Hyatt Ziva. The price was cost effective and the views and landscape spectacular! Kristi had our transfers arranged to and from the airport; very safe. She answered ALL of our continued questions with grace up until our departure. We were pleased to fly Delta airlines. They were efficient and on-time. THANK you, Kristi, for the lovely fruit and champagne that awaited us in our room upon arrival.

We were so pleased with our Mexican vacation. We will definitely use Kristi again for any travels, as a couple or an extended family. I love her organization & efficiency!!

She has planned about 5 of my vacations and does a wonderful job with our wishes and her ideas. Our last trip was to Key West and was awesome.

We had a great time and want to thank Ali for what she has done for us. It was a very painless process from booking our trip to getting back home. We had a time of our lives. Puerto Vallarta was a wonderful area from where we stayed, to meeting the local people, the local shopping and the night life. Rhythms of Night was an amazing excursion that I will never forget. Hyatt Ziva was a beautiful resort with a great view of the ocean and an outstanding staff. I definitely want to go back!!

Kristi gave me many options to choose from with regards to hotels as well as other vacation spots. She seemed to be quite honest and knowledgeable about many places that I was inquiring about which made the decision that much easier. She was pleasant, prompt with her responses, and informative which allowed me to make the best decision possible. And in fact, we were all pleased with the decision that was made regarding hotel and actual vacation spot. We would go back there again in a second.

I found out about Kristi through a friend, Julie Thorp-Binger, another travel agent with Travel Leaders. She dealt more with business travel, so she referred me to Kristi and I'm so happy she did! Kristi was fabulous to work with! She made planning our honeymoon in the midst of planning an entire wedding almost effortless! I was so happy to have someone to help me find exactly what we were looking for! She was prompt in her responses which I appreciated greatly. She was very kind and fun to work with! I would highly recommend her and will definitely hope to work with her again on our next vacation!

We have worked with Kristi "Ali" for many years planning several trips. Some of the trips have just been just the two of us and some included other family members. The best thing about working with Kristi is how promptly she emails answers to all of our questions and quickly puts together a trip for us. We never have to worry about the details.

Wonderful! Very helpful!

Kristi was great to work with! We had a larger group and she worked with each person individually. She was also able to negotiate pricing for us and help us get a better rate!

This is the first time I have worked with a travel agent. I must say it was really slick to have someone else deal with all of the arrangements and just send us the documents we needed. She also made some suggestions on how we could make the trip smoother (expedite customs) and reminded us what documents we would need (traveling with a minor and 1 parent). I definitely would work with Kristi again.

Kristi was great to work with and made it easy to reserve our trip!

We have planned 6 trips with Kristi between work and vacations, we have had a great time with all trips. Everything was taken care of, our trips went as planned with no problems. We look forward to working with Kristi on our next trip. Until next time. Becky

Always gives us great recommendations. Love having all the travel details taken care of on our trip.

Very helpful and felt she really search all options for our group - liked that we had one contact that was responsive to us.

Found her from positive google reviews and am glad we did. She will be our travel agent from now on!

Kristi was so helpful and friendly and offered very good advice for our first trip to Hawaii.

She followed up very quickly to all our questions and followed up again after the trip. She even sent us a nice welcome basket when we arrived to our hotel.

Wonderful experience working with Kristi!

Ali did a great job through the entire experience! I really appreciated the hassle free planning part of this vacation, it made everything very easy!

Kristi was great to work with; she priced out several different trip options, provided recommendations on each resort and was patient with the group throughout the booking process. She was responsive to questions, checked in a few times and we were very happy with our destination and trip!

This is the second trip I have had Kristi help me coordinate. This trip/get away was planned in 2 weeks (last minute mom/daughter get away) and was awesome

Kristi was great at helping us with our destination wedding!! Such a great time and she knew what she was doing! She made it easy by sending us a brochure of what/ what not to except and help us make our vacation go smoothly! I would recommended her for anybody traveling!!

Kristi was easy to get a hold of and when she was not in office was fast to return all communications She was all was friend and helpful.

We have booked multiple trips with Kristi and we have been impressed with all of them. She makes sure everything is lined up so there are no worries on travel days.

Kristi was very helpful and took the time to listen to my needs and help to search for best options. Was very responsive and extremely professional. I plan to use Kristi again and refer her to friends and family

Kristi did a great job setting us up with everything we adked for. Long term trusted agent!

Great!!!

This is the 2nd time we have worked with this agent, and have been pleased both times. This time around allowed for less time for us to research potential hotels, but the ones that were recommended were all high quality, and we were happy with the one selected, price, location, quality, cleanliness, staff, amenities, etc.

She consistently provided destinations that exceeded our expectations. Overall she made sure all details were complete to make sure our trip went well.

The hotel check in didn't go as smoothly as I had hoped. No one was there to direct us to the "elite" guest area, so we first ended up in the regular check in lines and the desk clerk got perturbed with me because I was the wrong area and wasting his time when many other people were waiting.

The other thing was that we didn't receive the " carnival" basket in our room that everyone else received.

Kristi is wonderful to work with! She recommended the resort and it was perfect for a week of relaxing in the sun with great food and service.

Kristi was excellent to work with! She listened to exactly what I wanted for my bucket list Christmas in NYC trip with my adult kids, and between her and the NYC travel company she contacted, we had a perfectly flawless vacation!!! We all 3 commented on expecting something to end up not going right but everything exceeded our expectations!!
I will use Kristi again for any travel needs and will highly recommend her to friends and family!
We are thankful to Kristi for all the wonderful memories made on this trip of a lifetime!

I have had the pleasure of knowing Kristi for about 15 years, we previously worked together at a different travel agency and I have been using Kristi as a travel agent for about 4 years now since I am no longer a travel agent and have book several trips through her and have referred may friends and family to her.

Kristi is always professional and honest. I trust her completely to get us the best deal possible.

Kristi and her assistant are always efficient. I contacted her several times prior to my departure to have her check to see if the price has gone down and she is always speedy at returning with the answers for me.

During the planning stage of this particular trip I used Kristi's knowledge of the area to find a different hotel than what I have used in my previous visits to Punta Cana.

My plan is to get a large group together for another trip to Punta Cana in 2019 and we will definitely all be using Kristi.

Kristi was fantastic. Everything was simple and easy and we got everything we expected and more. Thanks!

I have relied on Ali to help with booking my vacations since 2012. This includes helping plan a destination wedding for my wife and I in Cancun, MX which involved 50 of our closest family members and friends. She is knowledgeable, reliable, organized, friendly and trustworthy. I will continue to work with Ali in the future and highly recommend her to anyone who is searching for a travel agent.

Always gives us great recommendations. Love having all the travel details taken care of on our trip.

She is so fabulous, I hate to recommend her because I don't want to share her travel-agent talents with anyone else.

Very helpful with both finding a great location that met all of our needs and finding plane tickets, especially when Delta cancelled and we had to re-book

Kristi is fantastic! She has helped us plan multiple trips for us and our friends! She has a wealth of knowledge and has recommended great resorts, especially in Mexico! We appreciate all the additional information she provides for trips, recommendations on what to do, checking in and overall attentiveness that Kristi gives. She’s always made our trips more relaxing because we know she is available and she takes care of everything!

Kristi always tried to answer emails and phone calls in a timely matter.
She was always pleasant and easy to work with.
If I need a travel agent in the future I will certainly contact Kristi.

Ali was wonderful to work with. She answered all the questions we had about the Hard Rock Hotel in Punta Cana - she had stayed there previously and knew first hand all about the accommodations. She was friendly and willing to assist us in any way. I would recommend her to our friends and family!

Ali was wonderful to work with! This is the first time I ever worked with a travel agent, and it was a great experience! Ali kept us informed throughout the entire planning process, and she was always able to answer my questions. I would recommend Ali to anyone and will use her again!

I would highly recommend working with Ali for all of your travel needs. She was very patient with us trying to find exactly what we were looking for. She was very timely in getting quotes to us. All of her recommendations were top notch. It was great not having to worry about transfers, seat assignments, etc. We will be using her services in the future for all of our travel needs. Thanks again

My experience has always been a positive one, Kristi is very down to earth, easy to work with and very knowledgeable regarding travel. If she doesn't have an answer to my question she will go to great lengths to get me what I need to know.

We always feel confident and ready the day of travel because of Kristi's efforts.
She consistently provides useful and up to date information about the trip, and always checks in after we get home to see how things went and if everything was up to our standards.

I have referred numerous people to Kristi over the years and I will continue to use her as our travel agent because of the excellent service she provides.

Kristi is awesome! Always willing to go the extra mile to help in anyway that she can.

Kristi has helped us book two vacations. Both times she worked with us to get the vacation we wanted on the budget we’re working with. We will definitely use her again for booking future vacations.

Kristi was truly a pleasure to work with. My sister has been using her for years and when we decided to go, we didn’t hesitate to work with Kristi. I appreciated every interaction we had from the initial contact to the follow up after the trip. We will definitely contact Kristi the next time we plan on going anywhere!

Fabulous to work with! She was complete, communicated thoroughly and was available to answer all of our questions!

Very pleasant and easy to work with. Willing to go above and beyond to ensure a great vacation.

Kristi is great! I’ve referred at least 5 families to her, they’ve all booked and been happy campers!!

Kristi is awesome to work with! I've been working with her now for 4 years!

Very easy to work with , Listened to what we were looking for in locations and experiences. Really liked your suggestions on activities and hotels. We easy planning process.

Amazing! She handled everything from the start to the finish. Have already recommended her to several friends and family!

Kristi was delightful to work with. I have never used a travel agent before and she made it very easy. She was very responsive and helpful along the whole way.

Kristi was an amazing person to work with while we planned our honeymoon. Neither of us had ever used a travel agency to book a trip, nor had we ever done much traveling outside of the US. Kristi made the process so easy and seamless. At first we had no idea where we wanted to go for our honeymoon. She asked us questions, had us brainstorm, and eventually helped us travel to the Sandals Regency La Toc in St. Lucia! We are so happy that we worked with Kristi to plan our honeymoon. We have told everyone we know to talk with Kristi if they need help planning a trip. Thank you again.

I've worked with Kristi 3 times now. She hasn't let us down so far! Great recommendations and outstanding service. It was nice to get away during covid, and she helped us to travel as safely as possible.

She was very helpful. Always returns emails promptly. She planned a very nice trip for us. We have used her 2 times so far and will again!

Kristi has helped us plan many vacations. She has always done a great job at recommending new places and is great at what she does! We just got back from The Hard Rock Resort in Riviera Maya with 6 children and we all had a blast. There was something for everyone to do!

Kristi was very easy to work with. She gave me everything I asked for on my trip.

Working with Kristi was great! She made the trip planning quick and easy. I didn't have to worry about anything as I headed out on my vacation. I will definitely work with her again on my next vacation.

She was friendly and did a great job coordinating our trip!
We had a blast on out honeymoon!

Kristi was very responsive through the hotel booking process and kept us informed of important details, like a recent Mexican-USD currency rule.

Through the magic of google, I am so fortunate to have found Kristi to help me plan my destination wedding. When I first met Kristi I was overwhelmed by location and hotel choices. After a brief phone conversation she helped me narrow it down to Mexico!! From there she provided me different hotel options and their prices. Including little things she liked about each one. Kristi even set up a phone meeting with one of the Hard Rock Resort Wedding reps so I could ask all my questions. Kristi was so great to work with and always responded quickly to my emails. She helped book almost 70 of our guests to the resort! Even helping my family members from Europe with their connecting flights. Kristi made sure everyone's transportation to/from the airport was clear and smooth. She even threw in a little extra for my husband and I!! (it was a great surprise).
I wish I could write more but this review wont let me haha. Thanks Kristi!! You're the best!! She made my destination wedding dream true

She does an amazing job finding fun locations for any travel occasion. We have used her for planning our vacations for the last 13 years. She does a great job finding couples trips and trips for the whole family.

Kristi was phenomenal to work with - she was fast to respond and plan, presented several options and even went back to cater to multiple scenarios we had asked for. She followed up both before and after the trip to make sure we were all set and everything was smooth and effortless. I can't say enough positive things - she completely took out all of the stress of planning a vacation.

Kristi is a wonderful travel agent to work with! We have been using Kristi to plan our vacations for the past three years, and we've always been impressed with her responsiveness and professionalism. She is easy to contact and responds very quickly to both email and phone messages. She has made some great recommendations for resorts to try and always has suggestions to help make our vacation stress-free and more relaxing. Kristi always reaches out to us right before our trips to make sure that we have our itinerary and to answer any last minute questions. I have recommended Kristi to members of my own family, and she comes through with amazing service every time!

Kristi did a great job of offering a range of options within our price range!

My experience was amazing. I had no idea about traveling to Mexico when I first consulted with Ms. Mackedanz. She made everything so easy and reassuring. Everything was set up upon our arrival to Cancun and I didn't have to worry about anything. Overall great experience and I can't wait to book my Costa Rica trip!!!!

I appreciated the reminder of things to bring, and all the info I needed for finding the right people when I got to Mexico. A lot more helpful than other agents I have used In the past.

We have used Kristi as a travel agent for our past 4 trips now, she is amazing. She takes the time to determine our wants and needs for the trip and then gives us recommendations. If we are interested in a place, like our recent trip to Cabo, and she has not experienced or stayed at the hotel/resort herself she will consult with other agents to get details. I always feel that Kristi goes above and beyond for us. I would highly recommend Kristi for your traveling needs.

Ali was very responsive, insightful, helpful and intuitive to what we were looking for. I would recommend her without any reservations.

Kristi is a great travel agent. My whole extended family uses her whenever we book vacations. She is knowledgeable about a lot of different resorts around the world and does her best to get you the best deal for the type of trip you are looking for. She also provides a great itinerary for your trip. We looked at it several times prior to our trip as well as during our trip for information.

Kristi did a terrific job organizing and planning and following through on our Hawaiian vacation. I could not be more pleased. It was seamless in every way.

Absolutely AMAZING! Found use everything we were looking for and much more for our vacation! Best experience for sure!

Kristi offered several great options for our all girl spring break trip that were affordable! She made our lives super easy by setting everything up for us. Whenever I had questions about the resort or transportation, she always knew how to help. We will definitely use her in the future!

This was the second time that we have used Kristi for one of our vacation trips. Every trip has been nothing short of spectacular! For both our Costa Rica trip and our Maui trip she found us wonderful airfare and hotel along with a great price! One of hotels she personally stayed at so we both knew what to expect, which I think is a huge bonus. She also mentioned some changes to some events that we had planned and recommended to book early before they filled up thanks to her. Kristi has been so great to work with and we won't hesitate one bit to use her again on our next vacation!

We booked a cruise through Kristi and her assistance with the travel planning was greatly appreciated. Trip went extremely well, with no issues. Thank you Kristi for a worry-free vacation!!

Kristi was fun to work with and her suggestions on places to go were the best. She's personal and fun to talk to and I will use her in the future for trips.

This was our first time using a travel agent and Kristi was amazing. Everything was done for us and on time. We went out of the country and had no worries since Kristi had everything booked from our transportation to our resort. We will definitely be booking every future vacation with Kristi.

Thank you again.

My family has planned our trips with Kristi going on about 5 years now. She is excellent! She's helped with everything from our annual family trip to my sister's destination wedding! It doesn't matter how many questions we may have she is always more than happy to answer and is very quick! She is the absolute best!

I usually start to research and look into new places to travel to with my family around May/June...Kristi gives me all sorts of information for the price ranges we are looking to stay around. She is EXTREMELY helpful in the planning process! We usually travel with no fewer than 7-8 people and have had as many as 20 on a family trip and I think over 40 people for the destination wedding.

January 2017 we traveled to Puerto Vallarta on Kristi's recommendation and the property was beautiful and suited all of my families needs and wants. I wouldn't want to work with anyone but her!

very good she did a great job.

Ali has done a few trips for my family and they have gone flawlessly.
She is a great travel agent. Very helpful, great suggestions and very very patient with changes and large groups. Thank you Ali, you are fabulous!!

Kristi is amazing, her knowledge and response time is great. She made my birthday/girls trip and dream come true. No need to worry about the details because she has it all covered.

Sit back and enjoy this 1st class service!

Kristie took the time to find our perfect vacation. We kept changing our minds and she asked the right questions to narrow it down and the gave us options to choose from. She was patient and responsive to us before and during our trip.

Kristi was able to find us a great resort for our family. She was very helpful, knowledgeable and professional.

She is a joy to work with and is so knowledgeable in a lot of different areas.

Working with Kristi was a joy. She was very helpful in the planning process and replied very quickly to any questions we had. I highly recommend using Kristi when planning your next vacation.

After spending weeks trying to plan our own honeymoon to no avail, my wife and I decided to try using a travel agent and wound up emailing Kristi. From the get go, she was incredibly responsive (always emailed us back within a day, most of the time within a few hours), and made the entire process a breeze. We just got back last week, and everything was absolutely perfect. She had everything planned down to transportation to and from the airport/hotel. I can't tell you how nice it was to get to the airport, have a ride waiting to drive us to the hotel, then on the day we left to have another ride waiting out front. We literally did not have to worry about a single thing. She was extremely helpful in making sure that we had the perfect honeymoon planned, and even checked in before we left to make sure we had everything we needed. I would HIGHLY recommend Kristi if you are looking for some help in planning a vacation. We would definitely use her again for our next trip. Thanks Kristi!

Kristi is the best! So helpful planning our trip. I had never been to Punta Cana before and had a million questions. She is very knowledgeable and friendly!

I have actually already recommended Kristi to a friend. We had a great experience with Kristi. She made everything so easy and gave us so much useful information for our trip. We will be planning our next trip and plan to use Kristi for all of our travel plans in the future.

Kristi was excellent. She took the time to make sure she had all the information she needed to find us the perfect trip. I really love that she didn't try to upsell us or push us into something outside our parameters. We had a limited budget and she found us exactly what we asked for, and it was much classier than I had imagined we could get! Super friendly, super attentive, extremely knowledgeable.

Kristi has helped us with a few vacations & always does an amazing job. She is very good about communicating & even wishes us well before we depart as well as greets us with an email once we return.

She has lots of knowledge of places to go & things to see.

We will definitely be calling her again!

Kristi, has always gone above and beyond to help assist in all travel plans we have made. Morse recent we booked a Team trip for my office and unfortunately had to postpone due to COVID 19. She was very punctual and willing to work with us and what we needed to do during this time. Kristi is very knowledgeable in all areas of travel and if there is something she is not 100% on she will find the right answer and get back to you so there is no confusion. We look forward to working with Kristi on our next vacation and the reschedule of our Team trip.

Kristi was amazing! She was very responsive and booked an amazing experience for my family trip. My mom had many needs that we needed to think about and Kristi made sure we were taken care of before, during and after our trip! I would highly recommend her services and will be using her in the future!

I really selected Kristi at random to gather information about a trip to Florida. The only guide lines I gave was, Florida, on the beach, warm. She was very quick to respond with a few suggestions. We chose Sheraton Sand Key resort. It was a perfect fit for what we wanted on this trip. A lot of R&R in the sun . Kristi’s suggestions for places to visit and local restaurants made our trip even more fun. Kristi’s timely response to our questions and attention to detail made the trip planning easy. I will definitely work with Kristi again.

Krisiti was very helpful in setting up the trip and also for follow-up phones with questions we had.

Impressive attention to detail; highly responsive! I was able to relax and enjoy my trip assured that everything was taken care of by Kristi!

Kristi is awesome! Always helpful in finding places to go and see.

Kind, Helpful, accommodating, and follows up with travel/flight changes. Provided welcome message when arrived. We will use Ali again for sure.

Ali gave us ideas of things to do on each island, but did a great job booking our flight and hotels/resorts on each island.

Kristi is an excellent travel concierge, and the person I trust with all of my travel plans. Her knowledge, expertise and demeanor make the planning process easy and fun! I have recommended her to several friends and they are all very satisfied with her great service.

We have worked with Kristi for well over 15 years. That says it all. She is the BEST. She is so informative and helpful. She has helped us choose land and cruises. She asks the right questions, as she wants you to have the best vacation you can. Use Kristi, I guarantee she will NOT disappoint you.

Kristi is amazing to work with. We've used her for 4 of our trips and have had nothing but an amazing experience. She is always so quick to respond and so knowledgeable on all aspects. We love working with Kristi and would not book a trip without her!

Kristi is very knowledgeable, thorough, friendly, and she gives excellent customer service. She even got us a room upgrade at our Mexican Resort and got us over $1800.00 in savings! I would definitely recommend Kristi to our friends and family.

Kristi is so pleasant, and extremely knowledgeable in what she does. I was referred to her by a co-worker, and I am so glad I called. I will definitely recommend her to all my friends and family. Thanks for all you did Kristi!

Our family booked a destination wedding trip to Punta Cana, D.R. through Kristi "Ali" Mackedanz, and we had a really great experience throughout the whole process. Kristi was very friendly and professional, and she always answered all of our questions promptly. She also provided excellent emails and materials with tips for what to bring on our trip and details to keep in mind once we arrived--so helpful! Once we arrived, the trip went very smoothly--no complaints at all. And we loved the whole trip--the beach, hotel, the staff, the grounds, the activities and excursions, and of course, the wedding. Just beautiful! I have already recommended Kristi to one friend who is thinking of going to the D.R. and would happily recommend her to others as well. Thank you to Kristi!

always response and tailors your search on the specifics of what you are looking for

She is awesome !!!!

Kristi was great, she was very good at getting back to us with any questions and with recommending honeymoon locations. She made sure to keep us in our budget and recommended a place that she has personally been to. She also kept us updated on any changes to our flights and was easy to work with!!

Kristi is very easy to work with. She is always willing to listen to our concerns and offer us suggestions on where we should vacation. No matter how big our group is, she always helps us. Best travel agent I have ever worked with.

Kristi worked with me on our family Christmas trip to Mexico. She was very patient with me as our family changed destinations three times, had never been to Mexico and had a lot of questions! She was very prompt in getting back to me and even made personal phone calls to walk me through the whole trip! I felt very comfortable asking her ALL my questions as she is very knowledgeable and very easy to communicate with! She contacted me during the trip to make sure all was well! I will definitely be calling her again when we plan our next trip! Thank you!!

Kristi was great to work with when planning our trip to Mexico for a group of family members. She is super responsive and answered all of our questions quickly and made sure to address any requests we had. I highly recommend working with Kristi to plan your next vacation.

Kristi has worked on two trips for me since the beginning of the year: one to the Dominican and the other to the U.K. (England and Scotland) and Ireland. She planned our Dominican trip because she was the travel agent for a wedding I attended, and she did a great job for that trip. Because I don't live in The Twin Cities and I knew that Kristi tended to specialize in Caribbean trips, I tried to contact a couple of other travel agents near me to help me plan the UK/Ireland vacation. These other travels agents either didn't get back to me at all or contacted me later than I had expected. I ended up contacting Kristi, relatively last minute, to help me plan the UK/Ireland trip for four people, with varying destinations towards the end of the trip. Kristi was exceptional in planning and found us excellent flights and lodging for our trip. She is extremely responsive. I will be using her travel expertise again for my future trips.

Ali was very nice and was quite flexible in our meandering ideas of what might suit for a first family trip. She was very lax in communication and did not research some of the items we had discussed. I wish she had been more versed in some of the locations we mentioned based on the profile she promoted. The only reason we won't suggest her to family is because we'd like to establish a better relationship with her. We try really hard to get to know our vendors before suggesting family and friends to use them. I believe that once a good relationship is fostered we will be able to update this review and hopefully pass on Ali's information.

AMAZING, AMAZING, AMAZING.....

Traveled with a group of 6 other people. Kristi helped plan all of our excursions, accommodations, transportation, and entertainment. It was one of the best trips any of us have ever been on. We were able to travel without any stress since we knew we were all taken care of by Kristi. Everything went without a hitch. Any question we had leading up to the trip, we knew we could ask Kristi and receive an answer quickly.

I have worked with Kristi for over 10 years. Each and every time I have booked travel with her, it has been nothing short of amazing. She is amazing. I tend to make a lot of changes which I know can be frustrating, but she does everything that I ask and with a cheerful smile. She wants you to have the time of your life and will do everything in her power to make it happen. I would highly recommend sing Kristi for your next travel adventure. And tell all you friends to call her as well. You will NOT be disappointed. Kristi.....you Rock.

She has never disappointed us in her recommendations and accommodations.
The upgrade to the Elite Club at the El Cid Marina was well worth the money. Great drinks, top shelf liquor, Great food for everyone! Nice pool and room, too!

My wife and I have worked with Kristi for a couple of years now. She has been very knowledgeable about the destinations we have chosen to visit. Kristi knows my wife and I lean toward the higher class 5-star hotels by the visits we have had with her, so she always has suggestions where we should stay. Once we pick out a destinations she plans the flight, transfers to hotel, rooms at the hotels to our standards,travel insurance, everything we need for a care-free trip with no surprises. When we book with her we know ahead of time what we will get when we arrive and what it will cost. Sometimes she plans a trip for us that ends up costing more then what we thought and we decide not to go. This doesn't upset Kristi and she is always happy to help us the next time we decide to travel. I know you can plan trips on the internet, but we like knowing exactly the type of room we are getting before we go. We love working with Kristi and would recommend her to anyone who likes to travel care-free

Kristi is very knowleageable and did very well in meeting our requests for each area we visited. She showed patience and communicated effectively throughout the process. We couldn't have coordinated such a long, involved holiday without her assistance. We wanted to pack in as much as we could. Kristi managed our 26 day, 2 countries, 8 different locations, 8 different hotels, 12 flights, and 13 different tours/experiences without a hitch.

Kristi was very knowledgeable about the area we wanted to travel to (Playa Del Carmen), was always quick to respond to our inquiries/various requests, and made us feel very secure about all aspects of our travel - flights, transfers, and our resort.

Since returning from my trip I have shared Kristi’s information with 3 of my neighbors and 2 family members. As someone who spends an obsessive amount of time planning trips, there was a fear in releasing some of that control, but Kristi made it all sooo easy. She was quick to respond with emails whenever I needed her and was very calming when I got anxious about anything. She had wonderful recommendations for accommodations and restaurants. She also planned any reservations and excursion trip we wanted. We will most certainly be in touch with Kristi for our next trip!

We appreciate all of her recommendations. We have been using her for all of our travel needs for the last 5 years

First time working with Kristi. Our trip went on without a hitch. We were well informed in advance of any changes to our travel plans. The entire trip was exactly as plannedned, no issues.

Kristi is the best travel agent I have ever used. She listens to what I want and uses every resource to come up with the best plan for me. I've had the best vacations using her as my agent. I've asked her to plan 3 vacations for me now and recommended her to friends. She helped with my first trip to New Zealand, getting me set up for all the Lord of the Rings adventures as well as so many interesting hikes and journeys around the New Zealand landscape. She helped me with my second trip to New Zealand where I also spent time in Australia. When one of my connecting flights got switched she was right there to help so I didn't get stranded. We recently went to Ireland and although the Scotland part of our trip was planned by the band we were going with, I didn't like their travel agent at all and switched to Kristi for our personal portion, knowing she would get exactly what I wanted. I wouldn't go anywhere else.

Kristi is wonderful to work with! She is prompt and professional with her email responses. She recently booked our trip to Canada with ease; ease for me....as I fear booking online, due to my fear of making a mistake!!!
She also booked a sort of "complex" trip for my mother to 4 different states with multiple needs; all with a smile on her face!!!

Kristi made our trip planning very easy. She found us a great flight and fantastic place to stay

Having Kristi plan our wedding in Playa del Carmen was a fantastic experience! Not only was the resort she suggested a great place (fantastic amenities, great staff) it was also in our budget.
She helped us find a location that was friendly to same-sex couples, so we felt comfortable.

We had a total group of 39 people attend, and to have Kristi there to help us handle them all was invaluable. Actually, my husband and I didn't have to do much at all :)

Kristi also made the process a lot of fun too! She is professional, but we had a good number of laughs while working with her.

Kristi was helpful, reliable and made great suggestions. One of the hardest parts of planning a trip to Europe is finding the right hotels in the best parts of the city. We highly recommend the hotels she found for us! Kristi is a good listener.

I have been using Kristi for YEARS. Love her and she always delivers.

She is awesome!

This is our second year using Kristi to navigate all of the vacation hoop-lah. I reached out to Kristi way too late (or so I thought) to make anything enjoyable happen. HOWEVER, this (s)hero was able to plan the perfection vacation for us yet again. Kristi has so many wonderful qualities, but I will argue that her best quality is clear communication. With delayed flights, Kristi was wonderful to make sure communication was clear between the hotel and our transportation services. One less thing to worry about when you're trying to rebook a flight! My husband is already on me about sending our email for the next vacation. Don't think twice, book with Kristi!!

I have worked with Kristi to plan several vacations and she's the best. Great at listening, determining needs, sharing her honest opinion, finding great properties and planning group trips. She's also very fun and enjoyable to work with!

Well, planned trip and great communication

Kristi was amazing from beginning in planning and accommodating my wishes.

We are SO glad we went through a travel agent for our honeymoon - Ali was able to find us a great deal and offer features that we otherwise wouldn't have known about! She also provided some great feedback and inside knowledge, having been to the resort. Her expertise and personal experience were invaluable to us and made us so much more comfortable and at ease while on our honeymoon.

Kristi is very easy to work with. She always listened to our concerns and wants even if we changed our minds several times.

For years I've worked with Kristi and she is always professional, articulate and organized with the information she passes onto me regarding my trip. I can always count on her getting back to me in a timely manner.

Kristi has been great to work with and does a good job of finding the best deals for us.

Kristi worked really hard at arranging our daughters destination wedding to Puerto Vallarta. She planned the trip for 12 of us. Every detail was taken care of including the park and fly motel.

Kristi did an amazing job and we recommend her to anyone who is planning a to travel.

Kristi did an amazing job! She helped us with all of our questions and was on top of informing us of any important travel information. All of our reservations went smoothly. We would recommend her to all of our friends and family!!

Working with Christy is a wonderful experience once you know where you're going and when you want to go she takes care of the rest, I wouldn't book with anyone else but her to make my trips memorable.

Kristi has always helped us find great prices and wonderful places to stay! She is always patient with us in making decisions as we usually travel in larger groups and need to get everyone on the same page. So sometimes, decisions are not made fast.

Kristi is extremely knowledgeable in travel experience and helped us develop a personalized trip that met our specific needs and interests. Our trip planning itinerary went off without a problem, and her insights helped us immensely in helping us to fill in some free time with interesting ideas and options. The lodging she recommended was exactly what we were looking for and needed. When going halfway around the world, timing for flights and connections can be critical and she helped us though this scheduling so we had easy connections, but not rushed .... and helped minimize jet lag issues both coming and going.

Great job Kristi ..... you will be seeing us again!!

Alisha has always had our best interest her number one goal when helping g us choose vacation places. Sheostensibly to our requests. Emails patiently back an forth answering the many questions we have.
A year ago we had to cancel our vacation due to health. She helped us retrieve vouchers to use for this most recent trip. I like that she has traveled or researched extensively where she recommends.
We just had the best trip ever to Mazatlan in February! We were treated like king and queen. There was never a need that the resort couldn't fill!
Thanks so much Ali!
The Darrows

It's always a pleasure working with Ali. My wife and I have booked numerous trips with her and she consistently makes the sometimes frustrating travel process simple and easy. I highly recommend Ali if you're planning a vacation.

Kristi has amazing knowledge in the travel field. Having traveled to many destinations herself she is able to provide excellent review and give excellent recommendations on where to travel, where to stay and what to do once you get there. We were deciding where to take our kids on spring break and wanted to experience Mexico. Of course we had a budget we had to stay within and Kristi was able to provide us with an amazing trip at an excellent family friendly hotel and we came in under budget!!
My kids had a blast and didn't want to come home. We can't wait to book our next family vacation with Kristi!

Ali always succeeds in impressing us with her ability to choose a wonderful vacation for us. Whether we are traveling just the 2 of us or with our children she does an amazing job guiding us to the ideal destination for the best price. We have used Ali multiple times in the past and plan to continue to enlist her support for another trip in 2017. I have and will refer her to many friends and family. Ali is great!

Great to work with. Was very quick with responses even when she was out of town

Kristi took care of everything for us. We didn't have to worry about any of the details. She responded quickly if we had questions and kept us informed and updated on what we needed to do to get ready for our trip. We will definitely use Kristi to book our next trip!

She is always willing to go the extra mile to help out.

First off, Kristi is so pleasant to work with. She has a wonderful personality and a great disposition. She listens carefully to what kind of trip you are looking for and then brings back many different options. Because of her extensive traveling she will give you a lot of inside information that you would never receive booking on your own. We have booked several trips with her and I have never found a better deal anywhere else.
You will be very pleased with your whole experience with Kristi and I would highly recommend working with her on any vacation you are planning.

Always a pleasure working with Ali, she is always so helpful in answering questions and finding the best deal.

For the 2nd year in a row Ali has helped us book a great vacation to Punta Cana staying at the Memories Splash Punta Cana. We love this hotel and will cont to call Ali to book us year after year.

I have been working with Ali for the last few years and she goes above and beyond! I wouldn't even consider working with someone else!

Kristi was so very helpful with her knowledge of Mazatlan, Mexico. We knew what to expect, where to go and the highlights of this area prior to going because of the time she took with us in her office. As our trip approached we received information via email on the procedure of customs, who would connect us to the hotel and even tips on how to pack. Kristi was always available for a phone counsel if we had questions or would get back to us quickly as possible if she was unavailable. I will use Kristi again in my next venture as she made my vacation worry and effort free for me. All I had to do was get on the plane!
Thanks Kristi,
Cindy Carter

Kristi has helped plan so many trips, domestic, international, immediate family with kids, extended family, traveling with seniors. Vacation packages and/or airline only!

She is so helpful and has great ideas and will work with you until you get the travel you need and want.

It has been a pleasure working with her for our travels to Maui, NYC, DC, San Francisco, Paris, and London!

Our experience from beginning to end was terrific. She worked really hard to meet all of our requests and followed through on everything she told us she would do. In addition her specific suggestions and guidance for us were all very helpful. Kristi really knows her stuff. I would use Kristi anytime we need to do extended travel.

We have done a large family cruise thru Ali and a small family cruise. We had a great time on both vacations. Ali set everything up, we didn't have any issues. She contacted us several times to see if we had any questions and to double check that everything was in place. I would recommend her services and we will be using her again in the future.

Kristi was put under the gun with just a couple of weeks to help me organize a trip to Hawaii, and she came through like a champ. Normally I do all my own reservations and research, but it became too complicated when I started adding Pearl Harbor when we were staying on another island. Kristi took care of the flight to Kona, then to Honolulu and back home. She also had a car service pick us up, a hotel for two nights on the Big Island....all things no way I could figure out under pressure. It was fabulous!!!

Ali did an awesome job for us. We were a family of 4 traveling outside of the US for the first time. One of the reasons we decided to use a travel agents was to minimize risk - forgetting passports, not knowing to arrange shuttles, currency exchange, what hotel would suit us best - these were all concerns of ours.

Not only did Ali have the answers and guidance for the risks above, but she took all the hassle and stress out of the entire planning process.

There were no hiccups, no surprises, and no issues with our trip - and we had an awesome vacation!

Thanks Ali.

Ali was the best! I don't travel often so am new to all the flight requirements, cruising and the excursions. She made suggestions and gave us helpful hints. She answered all my questions (very pleasantly) and was a joy to work with!

Kristi was AMAZING. She planned our Wedding week and Honeymoon to Playa del Carmen, Mexico. She went above and beyond to help us. She played liaison between us and the resort. She assisted us in questions and concerns to get sorted out even after we were introduced (via email) to the wedding coordinator. This to me, was above when she needed to do. Even after everything was set in stone and paid for, she still kept in regular contact to make sure everything was transitioning smoothly. We are considering a tropical vacation later this year with people from Buffalo, Ny, the Twin Cities, MN, Denver, CO and Washington DC. I will definitely contact Kristi to coordinate and set up our resort!!!!

We had a nice vacation. Ali did a very nice job of letting us know what to expect ahead of time. Everything was very well-organized and provided for stress-free travel! I appreciated all her follow-up and communication along the way.

Ali is an exceptional agent. Not only is she timely with the required travel documents, she is extremely knowledgeable about the various areas to which we have traveled. She takes the time to know you individually and learns your likes and dislikes of traveling and based off that information offers you several options from which to choose.
We have trusted Ali for five years in a row now and never have had a bad experience. She works tirelessly to make sure her clients are provided the best service.

Kristi was so great to work with! Being from a different state, we were able to do everything over the phone or e-mail, which was great. She helped us with everything and I would highly recommend her to family or friends who are looking to travel! She even gave us tips on what to bring and asked how the trip was afterwards.

I've worked with Kristi for about 3-4 years now. She is fantastic. She makes planning a vacation very effortless. I have referred her to numerous friends, all whom have been extremely happy with her customer service, planning, and knowledge.

Kristi is the type of agent you can text on a weekend, when you're on vacation, and she'll get back to you and answer any of your questions. She's also great at finding excellent deals, and working with your dates.