Jill Hiers
Clinton, Mississippi Travel Agent
Custom Travel Professionals, LLC, a Internova Travel Group Network affiliate agency
Email Me
Specializing in Romance, Safari, & Luxury Travel
With over 15 year of experience in the travel industry, I can help guide you through the most important trips in your life.
My Travel Specialties
My Areas of Expertise
CERTIFICATES & AWARDS
Accredited Cruise Counselor (ACC)
Certified Travel Associate (CTA)
2014 Top Newcomer Award from Vacation.com
The Mark Travel Company Silver 500 Club
Destination Wedding and Honeymoon Specialist
My Travel Stories
Victoria Falls
Victoria Falls is one of the most breathtaking places I have ever visited. The sheer height of the falls are beyond imagination. Things to do at Victoria Falls to add to your experience:
- Helicopter tour of the Falls
- Devil's Pool
- Bungee Jumping
... Read more from my Victoria Falls story.She took care of everything!
Reviewed By Hope - Charleston, SC | Traveled to
Jill planned a cruise for my family on very short notice. She took care of every detail so we could enjoy our trip. We will definitely use her again!
I would recommend this agent to my family and friends
42 of 75 people found this review helpful
The Most Perfect Weddingmoon
Reviewed By Lacy - Collierville, TN | Traveled to Antigua & Barbuda ~ Caribbean
Jill was wonderful! Considering I had never been out of the country & clueless... she answered all my questions! This was such an important trip being my birthday, wedding, & honeymoon ... on top of dealing with all of the stressors from Covid regulations & the unpredictable changes! My husband and I were very pleased with the ease & simplicity of our vacation. When our flights were canceled Jill was on top of it & had it handled immediately! Thankful for her & our beautiful trip! Will be using her in the future!
I would recommend this agent to my family and friends
Jill Hiers responded:
Thank you so much for trusting me with such an important time in your lives! I look forward to planning your next adventure!
Thank you so much for trusting me with such an important time in your lives! I look forward to planning your next adventure!
8 of 11 people found this review helpful
Our adventures keep us coming back for more!
Reviewed By Liney1971 - Charleston, SC | Traveled to Hawaii, western Caribbean, Disney world, Universal
Jill is always helpful in planning our adventures whether it is to Disney World, Universal Studios, Hawaii or a Cruise. We have referred her to friends and family and call on her for her knowledge of the travel industry. Jill has been awesome to work with on numerous occasions!
I would recommend this agent to my family and friends
37 of 69 people found this review helpful
A great way to celebrate an anniversary!
Reviewed By EE - Columbus | Traveled to Quintana Roo ~ Mexico
Jill was an absolute pleasure. She was helpful, thoughtful, and consistently available to answer questions or alleviate concerns.
I would recommend this agent to my family and friends
Jill Hiers responded:
Thank you so much, Emily! I loved working with you both! I look forward to helping you plan the next adventure!
Thank you so much, Emily! I loved working with you both! I look forward to helping you plan the next adventure!
20 of 36 people found this review helpful
Last minute trip to Paradise!
Reviewed By ck2018 - Madison, MS | Traveled to St. Lucia ~ Caribbean
Jill has been great to work with! She recently helped my husband plan a surprise trip for my birthday to St. Lucia. We stayed at the incredible Jade Mountain. This was a last minute surprise, literally booked within a few days of travel. Jill made sure everything was taken care of and was a great resource for questions about the property and the area. She really pulled together a great trip for us at the last minute! We also use her for our corporate travel for our business and we rely on her expertise to help us decide the perfect location and resorts that work with groups. So whether you are planning an intimate vacation for two or fun holiday for a group, Jill has got you covered!
I would recommend this agent to my family and friends
31 of 59 people found this review helpful
Incredible service from an incredible agent!
Reviewed By Leah - Tuscumbia, AL | Traveled to
Jill is amazing to work with. She takes such good care of her clients and she has helped make possible some of the best vacations my family has ever had. I love to refer people to her because I know how happy they will be with the time and energy she puts in to making family vacations special!
I would recommend this agent to my family and friends
41 of 80 people found this review helpful
Amazing anniversary trip
Reviewed By Jackie - Charleston SC | Traveled to Aruba ~ Caribbean
I absolutely love Jill!! We've been using her for years! I trust everything about her. I just tell her our dates and give her an idea of what we want and she put the best package together for us. She even checked on us when we arrived in Aruba, how cool and amazing is that...
I would recommend this agent to my family and friends
Jill Hiers responded:
Awww I love y'all too! Thank you for your trust and letting me suggest fun new spots to explore! Here's to your next adventure!
Awww I love y'all too! Thank you for your trust and letting me suggest fun new spots to explore! Here's to your next adventure!
2 of 3 people found this review helpful
Beautiful Trip to Punta Cana!
Reviewed By Lacy - Collierville, Tn | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
This was my second vacation booking with Jill & it was just as easy as the first! We ran into a cancelled flight last minute on the way home & Jill was quick to respond! Always patient answering all of my questions while traveling since I haven’t traveled much and with the constant Covid regulation changes! Will continue to book with her!
I would recommend this agent to my family and friends
Jill Hiers responded:
Thank you so much for your trust! I look forward to helping you with your next adventure!
Thank you so much for your trust! I look forward to helping you with your next adventure!
4 of 7 people found this review helpful
Our wedding moon
Reviewed By Mrs Ward - Brandon, Ms | Traveled to Jamaica ~ Caribbean
Jill is always fabulous and does whatever she can to meet and exceed our expectations.
I would recommend this agent to my family and friends
Jill Hiers responded:
It has been wonderful working with you. I look forward to planning more adventures for you!
It has been wonderful working with you. I look forward to planning more adventures for you!
Wonderful Experience
Reviewed By QR - Ridgeland, MS | Traveled to Turks and Caicos Islands ~ Caribbean
Jill did an amazing job orchestrating the whole trip from the ride to and from the airport and to small details specific to my wife and I. She exceeded our expectations. She made our trip to Turks and Caicos convenient and more enjoyable than we could ever imagine. We didn’t have to lift a finger. I will forever use her services for our upcoming trips.
I would recommend this agent to my family and friends
Jill Hiers responded:
Thank you so much! You both were such a joy to work with. I look forward to assisting you on your future travels!
Thank you so much! You both were such a joy to work with. I look forward to assisting you on your future travels!
2 of 5 people found this review helpful
A Fairy Tale Honey Moon
Reviewed By Emily and Brian Leber - Madison, MS | Traveled to Saint Lucia ~ Africa
Jill Hiers is ONE OF A KIND!!! Several people recommended her for our honey moon, so we quickly called her up! Immediately, she was flexible and ready to sit down and start planning! From the first day we met her - we felt like we had known her our whole lives! She is the absolute sweetest and has a heart of gold! We knew we wanted to go somewhere tropical, but not exactly sure where! She had magazines, pictures, and first had experiences at so many islands it didn’t take us long to decide that St. Lucia was where we were going! She managed to get us in our very own private two story cottage with the greatest view! The rest of the trip was honestly a FAIRY TALE!
I would recommend this agent to my family and friends
25 of 51 people found this review helpful
Excellent service
Reviewed By Laura - CA | Traveled to
Jill has helped us plan two amazing trips. Both have resulted in relaxing and magical Christmas vacations. Jill's service and attention to client needs is top notch. When our return flights were delayed Jill was there to change our pick up times and add accommodations as needed. We were able to continue enjoying the extra bit of vacation the delay provided us. Jill is responsive and really listens to what type of vacation her clients want. Using Jill has made our vacations what a vacation should be; relaxing and stress free! I recommend Jill to all of my friends and will never plan my own vacation again!!
I would recommend this agent to my family and friends
37 of 75 people found this review helpful
Disney magic!
Reviewed By Megan - Charleston, SC | Traveled to
It was great working with Jill, have known her for many years. She is extremely knowledgeable, friendly, and prompt in her replies. Won't hesitate to use her again!
I would recommend this agent to my family and friends
33 of 68 people found this review helpful
Pro-active, attentive and very knowledgable
Reviewed By Dutch/American80 - Ponte Vedra Beach Fl. | Traveled to
The title says it all. Jill organized a Disney Cruise in March for me and my family (six people) and was very professional and pro-active. She got us exactly what we envisioned, including recommending the right time and pro-actively undertaking action to get us one of the few Cabanas on Castaway Island as well as a cabin at the concierge level close to the lounge. She certainly takes ownership of your trip and makes you feel to be an important client.
It all came with great instructions about passports and birth certificates and other documentation. We were certainly very pleased with her services and can recommend her to anybody. We will also certainly use her again in the future
I would recommend this agent to my family and friends
33 of 68 people found this review helpful
Great trip
Reviewed By Cookie Wife - North Charleston SC | Traveled to Jamaica ~ Caribbean
Working with Jill is/was a pleasure.
I would recommend this agent to my family and friends
18 of 40 people found this review helpful
Family celebration 15 of us.
Reviewed By Ron - Temecula, california | Traveled to Florida ~ USA
She is knowledgeable, professional, and effective.She put together a fantastic trip for our entire family.
We all had a ball
I would recommend this agent to my family and friends
Jill Hiers responded:
Thank you for allowing me to plan it for you, Ron!
Thank you for allowing me to plan it for you, Ron!
19 of 42 people found this review helpful
Perfect Disney Trip
Reviewed By Tricia - Worthington, Ohio | Traveled to Walt Disney World ~ Florida ~ USA
I absolutely loved working with Jill! She made everything so much easier throughout the whole process. She sat with me on the phone and listened while I told her about the type of vacation I wanted and then gave me her recommendations based on both personal and professional expedience. She went above and beyond numberous times no matter if they were my questions, concerns, or problems she handled them. She really made my vacation that much better and helped me make it perfect for my children! I will use her for every family vacation!!
I would recommend this agent to my family and friends
26 of 56 people found this review helpful
Saved me money and got me what I needed!
Reviewed By Marcus - OH | Traveled to
I couldn't find a trip to Spain to fit my travel dates for anything less than 1800$. I remembered Jill, as she helped with some charity work that I did as part of a group--after a few emails back and forth I had a trip that fit my needs for 1100$. It was amazing! I will definitely be using Jill in the future, and I appreciate it!
I would recommend this agent to my family and friends
26 of 56 people found this review helpful
Couples Retreat
Reviewed By Sandy - Greenville SC | Traveled to
Jill has booked our vacations for the past several year. Anything from family vacations in Cancun to Couples Retreats in St Lucia. We highly recommend Jill for all your travel needs. We love to travel All-Inclusive resorts and her knowledge and experience at many of these locations, has been superb! Call Jill for a wonderful travel experience! We will not travel without her!!
I would recommend this agent to my family and friends
29 of 62 people found this review helpful
Perfect company to help with your honeymoon
Reviewed By J Lewis - Frederick, MD | Traveled to
My father and stepmother were kind enough to give us our honeymoon as a gift. When we got in contact with Jill, she was fantastic. She gave me all of the information without me having to ask about anything. She knew exactly what she was doing and how to handle 2 people who are stressed with wedding planning. Jill offers amazing customer service and I would definitely recommend her to others. Thank you Jill for all that you do!!
I would recommend this agent to my family and friends
27 of 59 people found this review helpful
Excellent
Reviewed By Sam - Jackson, MS | Traveled to
Jill booked our honeymoon and her recommendation was fantastic! Customer Service was A++++. I've already recommended her to others and will be using her in the future for all our trips.
I would recommend this agent to my family and friends
30 of 66 people found this review helpful
Awesome Trip
Reviewed By S - Jackson, MS | Traveled to Asheville ~ North Carolina ~ USA
Jill was extremely helpful in planning our trip to a city we had not previously visited. From the restaurant reservations, advance ticket purchases and hotel stay, everything was perfect. We will definitely use Jill again on all our upcoming trips!
I would recommend this agent to my family and friends
26 of 59 people found this review helpful
Jill thought of every detail
Reviewed By Jerry - South Carolina | Traveled to
Jill is amazing! She thought of every detail that would make our trip extraordinary. She not only makes the reservations but gives information on things that interest us. I know some people think they can go on the internet and make their own travel plans, but there is no one that can make a vacation a memory making, fun and worry free experience like Jill. I always tell my friends how wonderful she is. Jill and Custom Travel Professionals, don't consider leaving home without them!
I would recommend this agent to my family and friends
24 of 55 people found this review helpful
Thanks, Jill!
Reviewed By Dan - Atlanta, GA | Traveled to
Jill gave great advice! She understood the limitations of my budget, and her suggestions on where to spend the extra dollar early to save a few dollars later were spot-on!
I would recommend this agent to my family and friends
29 of 66 people found this review helpful
Knows Disney!!
Reviewed By HSP - Tuscaloosa, Alabama | Traveled to
Knows Disney! Great help!! We had a wonderful vacation!!:)
I would recommend this agent to my family and friends
28 of 64 people found this review helpful
Amazing
Reviewed By Kristi - Taylors, SC | Traveled to Bahamas ~ Caribbean
Amazing! She set us up an amazing trip to the Bahamas on Norwegian Epic. Everything we could have asked for! I will use her more in the near future!!!
I would recommend this agent to my family and friends
21 of 51 people found this review helpful
Used Jill more than once
Reviewed By Shelley M - Irmo SC | Traveled to
Jill helped us with our 2nd Universal trip this March. She thought of every detail. She offered many suggestions for where to stay, meal plan, ticket packages, etc. She knows her stuff! She is always prompt to respond to an email or phone call. I have already recommended her to a friend and would not hesitate to do so again. Hopefully she will be booking another trip for me in the near future!
I would recommend this agent to my family and friends
29 of 67 people found this review helpful
Nobody Better!
Reviewed By Spouse guest - Texas | Traveled to
Jill is the quintessential vacation planner! She makes everything smooth and simple. She gives different options according to what we want in our vacation. We have used her more than once, and will continue to use her in the future! I recommend her to all of my friends!
And when it comes to Disney vacations, she is the best hands down!
Cannot say enough great things about the quality and personal service.
I would recommend this agent to my family and friends
26 of 61 people found this review helpful
Awesome Agent
Reviewed By Kim R - Baltimore MD | Traveled to Caribbean
Jill has booked multiple trips for my family in small and large groups. She is always available to answer questions, provide insight and give recommendations. We appreciate everything she does for us!
I would recommend this agent to my family and friends
26 of 62 people found this review helpful
Smooth Sailing!!
Reviewed By Mich D - CT | Traveled to
I was fortunate to have Jill plan a Mediterranean cruise for me and 16 people departing from Barcelona. We aren't the easiest group since we have a lot of requests, but Jill was able to meet every need we had. She was always there when I needed her, and she was great at helping organize the group. I wouldn't hesitate working with Jill, and she truly cares about her clients.
I would recommend this agent to my family and friends
23 of 56 people found this review helpful
Best trip ever! Will use Jill again!
Reviewed By Perry - Raymond, Ms | Traveled to
Best Anniversary trip ever! Very knowledgeable about Sandals and Jamaica!
I would recommend this agent to my family and friends
32 of 74 people found this review helpful
Perfect Honeymoon
Reviewed By Melissa C. - Greenville, SC | Traveled to
A friend referred Jill to me last year when I was looking into places to vacation for our Honeymoon. I called Jill right away and she was eager to help us find the perfect location. We gave her our budget and she sent over several options that were all within budget. Thanks to Jill we had the PERFECT Honeymoon in St. Lucia. I would highly recommend her to anyone!
I would recommend this agent to my family and friends
23 of 57 people found this review helpful
Amazing and attentive travel agent!
Reviewed By Melissa - Clinton, MS | Traveled to
Jill is an incredibly attentive and knowledgeable travel agent. Her knowledge of locations exceeds the typical planning and goes into the hidden adventures and places you would never know about otherwise. She worked hard to meet our expectations and enhance the details of our trip in every way. She knows how to plan amazing trips!
I would recommend this agent to my family and friends
26 of 63 people found this review helpful
Jamaica Honeymoon
Reviewed By SalAng - Charleston, SC | Traveled to Jamaica ~ Caribbean
Jill was very responsive to all of our questions and made sure that our honeymoon was AWESOME! Thanks Jill!!
I would recommend this agent to my family and friends
23 of 58 people found this review helpful
Girl Trip to Jamaica, Mon!
Reviewed By Sharon S. - New Orleans LA | Traveled to Montego Bay ~ Jamaica ~ Caribbean
My friend decided she wanted a 50th birthday celebration with "her toes in the sand". Jill Hiers made that wish a reality. She helped us choose an all-inclusive in Jamaica that was perfect for our little group of 4. Jill handled it all including flights and transportation. Everything was PERFECT. I will definitely use Jill and Custom Travel Professionals for all future travel.
I would recommend this agent to my family and friends
22 of 56 people found this review helpful
Handled our major challenging group perfectly.
Reviewed By Gillian - California | Traveled to
Jill has handled the Reality Rally charity event flights for the past 4 years. This is a large group of up to 50 Reality TV Stars who can be very challenging. She arranges the flights for the best price saving our charity a lot of money, collaborates all the arrival times in blocks to maximize our ground transportation once again saving our charity a lot of money. I have worked with many travel agencies in the past and she excels in all she does. I have also had her book personal travel with the same professionalism.
I would recommend this agent to my family and friends
23 of 59 people found this review helpful
Family Cruise
Reviewed By Kasey Frank - Greenville, SC | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jill was wonderful to work with! This was our first cruise, and she was very helpful in helping us decide which cruise would work best for our family. We had a few minor issues a couple of days before we left and Jill was on top of getting everything fixed for us. She was always accessible and I will definitely book another trip through her!
I would recommend this agent to my family and friends
20 of 55 people found this review helpful
Our Disney Cruise
Reviewed By KJ - Grady AL | Traveled to Bahamas ~ Caribbean
Jill is an awesome travel agent. She makes sure your requests are done and in a timely manner. She is very helpful with planning your vacation trip. She always responds to emails or calls quickly.
I would recommend this agent to my family and friends
18 of 51 people found this review helpful
Fantastic trip!
Reviewed By Bridget - Clinton, MS | Traveled to
Jill, is so knowledgeable and easy to work with. She truly went above and beyond to help me and our group with our travel plans. Can't wait to plan our next getaway with her!!
I would recommend this agent to my family and friends
27 of 69 people found this review helpful
Disney Cruise love
Reviewed By A - Montgomery AL | Traveled to Bahamas ~ Caribbean
Jill was great to work with. We have booked 2 Disney Cruises through her and she's been extremely knowledgeable and helpful with both. I would fully recommend anyone to use her services.
I would recommend this agent to my family and friends
23 of 62 people found this review helpful