Carol Brocksmith
Duluth, Georgia Travel Agent
Joy Ventures, Inc., a Internova Travel Group Network affiliate agency
Email MeCruise, Group Trip & Escorted Tour Specialist
I became a travel advisor because I love cruising, and found I loved planning trips after organizing an Affinity group trip for a college alumni association. Specializing in cruises, my primary focuses have been Oceania, Celebrity, Viking, and Tauck. I have a strong clientele base mainly comprised of senior couples, although recently, family bookings are increasing as satisfied seniors recommend my services to their children. What sets me apart as a travel advisor is my uncompromising dedication to perfection; I keep fine-tuning details until everything is just right. My firsthand experience and love of cruising make me an expert in crafting well-rounded cruise vacations that excel in service, food, and entertainment. Whether you're a senior couple or a family looking for an exceptional cruise experience, you can count on me for a trip that never disappoints.
My Travel Specialties
My Areas of Expertise
My Travel Stories
Greek Islands Vacation
One of my favorite vacations since becoming a travel advisor was a Greek Isles cruise I took with my family. The highlights of this trip included stops at Ephesus, Patmos, Santorini, and Mykonos. Each of these stops offered its own unique blend of history, culture, and breathtaking scenery. The trip was ... Read more from my Greek Islands Vacation story.
15 Night Hawaii Cruise on Princess Cruises
Reviewed By Victoria Shubin - San Diego, CA | Traveled to Hawaii ~ USA
Carol is very helpful!
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Daphne Switzer - BURNABY, BC | Traveled to Caribbean
Carol was very helpful, and very prompt at replying to emails with questions and concerns I had. She was even able to get a fare that was not advertised. Thank you Carol!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
11 Night Europe-Northern Cruise on Windstar Cruises
Reviewed By Robert Miller - Windsor, CO | Traveled to Europe
Great service and follow-up
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
7 Night Caribbean-Eastern Cruise on Celebrity Cruises
Reviewed By Linda Tracy - Portland, OR | Traveled to Caribbean
Things went smoothly and you did a good job. We didn't get the instructions on registering online until I asked for it. Would have liked that to be sent without requesting it.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
11 Night Alaska Cruise on Oceania Cruises
Reviewed By Sandra Poirier - Fairview, TX | Traveled to Alaska ~ USA
Because our travel agent, Carol Brocksmith is the best in the business. Her dedication to her clients is unparalleled. She is extremely knowledgeable and always available with any and all requests made of her.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
14 Night Europe Escorted Tour on Gate 1 Travel
Reviewed By Deborah Kelchner - Tiverton, RI | Traveled to Europe
Carol always does an excellent job of keeping me informed on all the details of my trip.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
11 Night Africa Cruise on Uniworld Boutique River Cruise Collection
Reviewed By Deborah Davenport - Setauket, NY | Traveled to Africa
Carol Brocksmith very helpful
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
10 Night Mediterranean - Western Cruise on Oceania Cruises
Reviewed By John Semon - Gilbert, AZ | Traveled to Mediterranean ~ At Sea ~ At Sea
We have been very fortunate to have Carol Brocksmith as our travel agent. She has been informative, responsive, and has always gave us suggestions on how to improve our trip. The prices she quoted have always been competitive in the marketplace.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
15 Night Panama Canal Cruise on Princess Cruises
Reviewed By Harry Safady - Fountain Hills, AZ | Traveled to Panama Canal ~ Panama ~ Central America
Carol has always gone the extra mile to make sure we have the best trip we can.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
14 Night Europe Cruise on Viking River Cruises
Reviewed By Victoria Shubin - San Diego, CA | Traveled to Europe
Carol is great at keeping us informed!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
10 Night Tahiti Cruise on Windstar Cruises
Reviewed By Robert Burns - Virginia Beach, VA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Carol Brocksmith was very helpful in making arrangements for my cruise. Unfortunately French Polynesia was put in lockdown due to the pandemic and the cruise was cancelled. I plan on researching other itineraries on Windstar in the near future.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
9 Night Mediterranean Cruise on Azamara
Reviewed By Christopher Smith - Frederick, MD | Traveled to Mediterranean ~ At Sea ~ At Sea
Our agent was helpful and responsive.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night South Pacific Cruise on Windstar Cruises
Reviewed By Wendy Miller - Tustin, CA | Traveled to South Pacific
Very professional.Great service. Easy to contact for questions
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
10 Night US - Northeast Cruise on Oceania Cruises
Reviewed By Bentonne Snay - Coral Gables, FL | Traveled to USA
Carol Brocksmith is excellent and wonderful
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
12 Night Europe Cruise on Oceania Cruises
Reviewed By Judith Baker - The Villages, FL | Traveled to Europe
Carol handled everything for us and put up with all of my questions. I was extremely comfortable using her and have already booked another cruise.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
10 Night Panama Canal Cruise on Windstar Cruises
Reviewed By William Vandeventer - ATLANTIC HIGHLANDS, NJ | Traveled to Panama Canal ~ Panama ~ Central America
Carol , the travel agent, was extremely helpful throughout the booking process and answered all my questions fully. I would definitely use her for future trips
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
18 Night Europe Cruise on Oceania Cruises
Reviewed By Patricia Bast - Bluffton, SC | Traveled to Europe
Easy to contact and work with. Sends accurate information.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
9 Night Transatlantic Cruise on Cunard
Reviewed By Candace Strick - Mansfield Center, CT | Traveled to Trans-Atlantic ~ Other
Carol Brocksmith gives the best service ever.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean Cruise on Carnival Cruise Lines
Reviewed By Jennifer Dziuk - Cumberland, MD | Traveled to Caribbean
I've worked with Carol Bricksmith for several years now and she is awesome! Her service is second to none.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
12 Night Baltic/Russia Cruise on Oceania Cruises
Reviewed By Larry Polacheck - Naples, FL | Traveled to Baltic
CAROL BROOKSMITH DOES A TERRIFIC JOB AND AVOYA OFFERS PERKS
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
8 Night Europe Cruise on Windstar Cruises
Reviewed By John Stevenson - Ft Lee, NJ | Traveled to Europe
Ms. Carol Brocksmith represents the "gold standard" in travel professionalism. Our recent trip to Vence in August was flawless. She is diligent and follows up with all of the details.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
3 Night Bahamas Cruise on Disney Cruise Line
Reviewed By Kathleen Mooney - Chesterfield, MO | Traveled to Bahamas ~ Caribbean
This is our second time working with Carol Brocksmith and she has done an excellent job of taking care of us. Carol's customer service is impeccable from our first inquiries to the finished vacation.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
3 Night Bahamas Cruise on Disney Cruise Line
Reviewed By Bonnie Webb - Lee, FL | Traveled to Bahamas ~ Caribbean
From the moment I dialed the 800 # and asked to speak to an agent, Carol Brocksmith was genuine and patient with me. When I e-mailed or called her, she was prompt in responding to me. She told me to call her anytime with any questions or concerns regarding my cruise. She showed interest in my family and our "dream" vacatkon. Because of Carol, I trusted a second cruise to her expertise. She is awesome! Thanks Avoya Travel for 2 positive experiences! Joe and Bonnie Webb Madison, Florida ??
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean-Western Cruise on Royal Caribbean International
Reviewed By Reynaldo Mendez - Gurabo, PR | Traveled to Caribbean
The excellent service you provide, especially the follow up on the reservation. I got the best price and largest OBC. The communications felt very personal, like dealing with an old friend.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
6 Night Caribbean Cruise on Disney Cruise Line
Reviewed By Carey Mottram - Mississauga, ONT | Traveled to Caribbean
Travel rep was friendly and very helpful. very thorough and informative info provided.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
6 Night Caribbean Cruise on Carnival Cruise Lines
Reviewed By Melissa Coates - San Tan Valley, AZ | Traveled to Caribbean
I have loved working with Carol.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By Hazel Akers - Loves Park, IL | Traveled to Caribbean
Great travel agent! Everything went great with no problems!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean Cruise on Disney Cruise Line
Reviewed By Kristine Reynal - New York, NY | Traveled to Caribbean
Carol Brocksmith was extremely helpful with every aspect of our planning. I had never taken my family on a cruise before, and was very skeptical that this was going to be our type of vacation. Her confidence in Disney prevailed and she had firsthand experience with the line and provided excellent guidance Falcons he way, and continued to follow up even during our vacation.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
My agent (Carol Brocksmith)is very helpful and responsive to my needs.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
8 Night Europe Cruise on Windstar Cruises
Reviewed By Carol Coats - Cle Elum, WA | Traveled to Europe
I was thoroughly pleased with the service Carol Brocksmith provided. I have always done my own reservations and found Carol through Windstar. She was professional, had good suggestions, was responsible and I feel I can trust her. It takes a load off my mind with her in charge. I would use her again (& I am!!)!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean Cruise on Celebrity Cruises
Reviewed By Darryl Schlappich - Harrisburg, PA | Traveled to Caribbean
Carol was great. It was a perfect trip and the drink package and room credit was nice.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
9 Night Caribbean-Southern Cruise on Royal Caribbean International
Reviewed By Linda Neal - Beaufort, SC | Traveled to Caribbean
We have had nothing but excellent service from your agency
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
10 Night Caribbean Cruise on Oceania Cruises
Reviewed By John Swartzel - Sacramento, CA | Traveled to Caribbean
Great service from Carol Brocksmith and a fabulous cruise.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
8 Night Caribbean Cruise on Carnival Cruise Lines
Reviewed By Akshay Trivedi - Novi, MI | Traveled to Caribbean
The travel agent we worked with was extremely efficient, cooperative and helpful in giving us the best deal possible.Plus she was givibg very helpful tips leading upto the cruise we took.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
8 Night Bahamas Cruise on Royal Caribbean International
Reviewed By Judy Mahoney - Pittsburgh, PA | Traveled to Bahamas ~ Caribbean
Our agent Carol Brocksmith helped us the first time so of coarse we keep going back to her. She takes care of everything.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Caribbean-Southern Cruise on Celebrity Cruises
Reviewed By Deborah Turner - Stoney Creek, ON | Traveled to Caribbean
Excellent customer service and the cruise was fantastic.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
7 Night Caribbean-Western Cruise on Royal Caribbean International
Reviewed By Henry Strozeski - Winter Park, FL | Traveled to Caribbean
very professional all the way
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
10 Night Mexico Tour on GoGo World Wide Vacations
Reviewed By Paula D'Andrea - Millbury, MA | Traveled to Mexico
In planning this trip, there were a lot of unexpected changes that came up that made the trip plans change. Carol Brocksmith was very accommodating and helpful despite the difficulties that came up. I truly appreciated her help.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
6 Night Alaska Cruise on Disney Cruise Line
Reviewed By Duane Cabingas - Las Vegas, NV | Traveled to Alaska ~ USA
Finding a better deal for the cruise was great! After that though, I was having a little problem trying to get a hold of my travel agent when I had questions or wanted to book place. All and all it was good.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
7 Night Mediterranean Cruise on Celebrity Cruises
Reviewed By Robert Meeker - NEW YORK, NY | Traveled to Mediterranean ~ At Sea ~ At Sea
Carol Brocksmith is very experienced and does a great job for us. She is very responsive and easy to work with.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
14 Night South America Cruise on Holland America Line
Reviewed By Victoria Shubin - San Diego, CA | Traveled to South America
Carol Brocksmith is wonderful to work with she pays attention to details and always get us a good deal.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Silversea Cruises
Reviewed By Valerie Walton - ROCKWOOD, ON | Traveled to Caribbean
My agent is a great resource,
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
10 Night Antarctic Cruise on Hurtigruten Americas
Reviewed By Karen Little - Denver, CO | Traveled to Antarctica
Carol did a great job
I would recommend this agent to my family and friends
6 Night Caribbean-Western Cruise on Royal Caribbean International
Reviewed By Brian Cote - The Villages, FL | Traveled to Caribbean
Carol is superb. Responds quickly and is able to resolve any issues.
I would recommend this agent to my family and friends
14 Night Europe Cruise on Viking River Cruises
Reviewed By Brian Johnson - San Raphael, CA | Traveled to Europe
Carol Brocksmith in particular. She is the best.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
12 Night Africa Escorted Tour on Gate 1 Travel
Reviewed By Deborah Kelchner - Tiverton, RI | Traveled to Africa
My agent is attentive to details and keeps me up to date on any information and travel changes.
I would recommend this agent to my family and friends
13 Night Europe Escorted Tour on Gate 1 Travel
Reviewed By Deborah Kelchner - Tiverton, RI | Traveled to Europe
My agent is always up to date on the information necessary for my trips. She keeps me well informed.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
12 Night Caribbean Cruise on Celebrity Cruises
Reviewed By Gary Baker - The Villages, FL | Traveled to Caribbean
We have been using Avoya trave for about six years now and the main reason is our agent Carol Brocksmith. She looks out for our interest in every way possible. It is not a question of how likely we would be to recommend Avoya but how many people we have already recommended which exceeds ten. All of them are extremely satisfied with the service Carol has givin us.
I would recommend this agent to my family and friends
12 Night Caribbean Cruise on Oceania Cruises
Reviewed By Ira Ross - Wayne, NJ | Traveled to Caribbean
This is our third trip booked by Avoya. Carol Brocksmith has been our booking agent and we are very happy with her suggestions and guidance.
I would recommend this agent to my family and friends
15 Night Hawaii/Tahiti Cruise on Princess Cruises
Reviewed By Brian Johnson - San Raphael, CA | Traveled to Hawaii ~ USA
Carol is great to work with.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
11 Night Europe Cruise on Avalon Waterways
Reviewed By Bentonne Snay - Coral Gables, FL | Traveled to Europe
Carol Brocksmith is an excellent travel agent and we have thoroughly enjoyed vacations that she has planned for us.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
15 Night Transatlantic Cruise on Norwegian Cruise Line
Reviewed By Gary Baker - The Villages, FL | Traveled to Trans-Atlantic ~ Other
Working with Carol is a pleasure. She puts up with all of our indecision and finds the best deaks for us.
I would recommend this agent to my family and friends
15 Night Transatlantic Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Trans-Atlantic ~ Other
Dedicated, compassionate, personal attention.
I would recommend this agent to my family and friends
34 Night World Cruise Cruise on Cunard
Reviewed By Brian Cote - The Villages, FL | Traveled to World Cruise ~ Other
Carol is great. It seems that there is no request she can not accommodate
I would recommend this agent to my family and friends
25 Night Europe Cruise on Windstar Cruises
Reviewed By Carol Macleod - Kaleden, BC | Traveled to Europe
Carol Brocksmith couldn't be more helpful. It is always a pleasure dealing with her.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By David Archbold - Peachtree City, GA | Traveled to Caribbean
Great service
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
9 Night Caribbean-Southern Cruise on Celebrity Cruises
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
Carol Brocksmith is accessible, efficient, and easy to deal with.
I would recommend this agent to my family and friends
8 Night Europe Cruise on Oceania Cruises
Reviewed By Vivian Chiu - Alamo, CA | Traveled to Europe
Carol was especially helpful with taking care of the arrangements for our travel
I would recommend this agent to my family and friends
10 Night Canada/New England Cruise on Oceania Cruises
Reviewed By Larry Polacheck - Naples, FL | Traveled to Canada
Carol Brocksmith is terrific and I appreciate the 'extras" from Avoya
I would recommend this agent to my family and friends
7 Night Transatlantic Cruise on Cunard
Reviewed By Candace Strick - Mansfield Center, CT | Traveled to Trans-Atlantic ~ Other
Our agent, Carol Brocksmith does an outstanding job.
I would recommend this agent to my family and friends
10 Night Colonial - East Coast Cruise on Oceania Cruises
Reviewed By John Tall - Aventura, FL | Traveled to Nova Scotia ~ Canada
great agent carol brocksmith
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Europe Cruise on Windstar Cruises
Reviewed By Robert Miller - Windsor, CO | Traveled to Europe
Easy booking and good follow-up regarding questions and issues that a rose during days prior to departing.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
10 Night Caribbean Cruise on Oceania Cruises
Reviewed By Victoria Shubin - San Diego, CA | Traveled to Caribbean
Carol has gone out of her way to be helpful.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Glen Volk - LANARK, IL | Traveled to Caribbean
We had goodimes and service
I would recommend this agent to my family and friends
12 Night Europe Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Europe
My agent, Carol Brocksmith, is top notch. Responsive to every request, professional, and personable. I trust her judgement and appreciate her recommendations.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean-Eastern Cruise on Royal Caribbean International
Reviewed By Bruno Sestito, Jr. - Louisa, VA | Traveled to Caribbean
Prompt assistance. Good advice.
I would recommend this agent to my family and friends
10 Night Bermuda Cruise on Oceania Cruises
Reviewed By Ira Ross - Wayne, NJ | Traveled to Bermuda ~ Caribbean
We have been very happy with the professional help and advice given to us by Carol Brocksmith.
I would recommend this agent to my family and friends
9 Night Canada/New England Cruise on Royal Caribbean International
Reviewed By Sue Mercer - Charles Town, WV | Traveled to Canada
Carol provided great service, very easy to work with.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
12 Night Europe Cruise on Windstar Cruises
Reviewed By Lisa Walsh - Evergreen, CO | Traveled to Europe
Carol was very responsive and saw to our every need regarding our cruise.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night South Pacific Cruise on Windstar Cruises
Reviewed By Brooke Bratovich - HOUSTON, TX | Traveled to South Pacific
Great service and made the planning easy.
I would recommend this agent to my family and friends
10 Night Alaska Cruise on Oceania Cruises
Reviewed By Rebecca Mcgovern - Staunton, VA | Traveled to Alaska ~ USA
Carol was very helpful to me as a first-time cruise-goer.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Europe Cruise on Windstar Cruises
Reviewed By David George - WINDSOR, CO | Traveled to Europe
Carol Brocksmith was the most amazing travel agent. She was prompt and responded to all my questions and concerns, often adding personal experiences to the conversations. She was easy to reach by phone and email.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
10 Night Caribbean Cruise on Oceania Cruises
Reviewed By Valerie Freeman - N Ft Meyers, FL | Traveled to Caribbean
Good service and very quick responses to questions. Our travel agent Carol Brocksmith was excellent.
I would recommend this agent to my family and friends
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Deborah Kelchner - Tiverton, RI | Traveled to Caribbean
Your travel agent was extremely helpful to me booking my cruise.
I would recommend this agent to my family and friends
7 Night South Pacific Cruise on Windstar Cruises
Reviewed By Elizabeth Kaplan - Palo Alto, CA | Traveled to South Pacific
Friendly and competent. Everything went very smoothly.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
10 Night Caribbean Cruise on Oceania Cruises
Reviewed By Janet Appel - Boston, MA | Traveled to Caribbean
The agent I used, Carol Brocksmith, was very helpful, informative, and has a great disposition. I would certainly recommend her to anyone.
I would recommend this agent to my family and friends
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Hector Colon - CHICAGO, IL | Traveled to Caribbean
Carol Brocksmith was very helpful and kept track of all my travel need.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By David Price - NASHVILLE, TN | Traveled to Caribbean
Avoya was very knowledgeable and efficient in the booking process
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
14 Night Caribbean Cruise on Oceania Cruises
Reviewed By Bradley Whitaker - San Jose, CA | Traveled to Caribbean
Carol B is a very good travel agent. She goes the extra mile to insure we have a great vacation.
I would recommend this agent to my family and friends
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Nancy Wells - Bossier City, LA | Traveled to Caribbean
Very helpful staff
I would recommend this agent to my family and friends
7 Night Panama Canal Cruise on Windstar Cruises
Reviewed By Victoria Shubin - San Diego, CA | Traveled to Panama Canal ~ Panama ~ Central America
Carol Brocksmith was a pleasure to work with, she did a great job!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
12 Night Caribbean Cruise on Cunard
Reviewed By Candace Strick - Mansfield Center, CT | Traveled to Caribbean
Because my agent, Carol Brocksmith, is excellent in every possible way. She always answers my questions, and always gets back to me in a timely manner when I send her an email. I would recommend Carol to anyone. She is superb. Can't say enough good things about her.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
11 Night Europe Cruise on AmaWaterways
Reviewed By Frank Stuhlmueller - Windsor, ONT | Traveled to Europe
Our travel agent, Carol Brocksmith, was excellent, took care of all our needs and worries.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
8 Night Europe Cruise on Windstar Cruises
Reviewed By Barbara Tanguay - Aurora, CO | Traveled to Europe
Everything went very smoothly!!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
8 Night Europe Cruise on Windstar Cruises
Reviewed By Kathryn Wear - LOUISVILLE, CO | Traveled to Europe
Carol did a great job and was easy to work with.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
Carol Brocksmith is accessible, professional, and very helpful.
I would recommend this agent to my family and friends
12 Night Europe Cruise on Oceania Cruises
Reviewed By Bruno Sestito, Jr. - Louisa, VA | Traveled to Europe
Our agent (Carol Brocksmith) was excellent. She helped us in many ways and secured transfers at Rome at an amazingly low price.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
14 Night Transatlantic Cruise on Oceania Cruises
Reviewed By Patricia Bast - Bluffton, SC | Traveled to Trans-Atlantic ~ Other
It was a cut above all other cruises we have taken.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
14 Night Caribbean Cruise on Oceania Cruises
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
Our Avoya agent is very helpful and responsive. We appreciated the on board credits we received on our last cruise.
I would recommend this agent to my family and friends
10 Night Caribbean Cruise on Royal Caribbean International
Reviewed By Deborah Turner - Stoney Creek, ON | Traveled to Caribbean
Excellent customer service by Carol Brocksmith.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Daniel Goralnik - Durham, CT | Traveled to Caribbean
Carol Brocksmith was very helpful.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
8 Night Europe Cruise on Windstar Cruises
Reviewed By Lee Coggin - Atlanta, GA | Traveled to Europe
Carol was very helpful.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
11 Night Europe Cruise on Celebrity Cruises
Reviewed By Deborah Turner - Stoney Creek, ON | Traveled to Europe
Excellent customer service once again by Carol Brocksmith!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Alaska Cruise on Celebrity Cruises
Reviewed By Joyce Tan - San Diego, CA | Traveled to Alaska ~ USA
Carol is very helpful and nice. She did a wonderful job. The whole experience of booking through Avoya is very pleasant.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean-Eastern Cruise on Royal Caribbean International
Reviewed By Kara Chapman - Dearborn, MI | Traveled to Caribbean
Travel agent was wonderful. Group diacount rate for the cruise was great!
I would recommend this agent to my family and friends
14 Night Caribbean Cruise on Celebrity Cruises
Reviewed By Roberta Dakich - Valparaiso, IN | Traveled to Caribbean
Carol, my agent, was very helpful in planning my trip. No problems at all. Everything went smooth.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
Carol Brocksmith is a very helpful, patient and considerate agent.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean-Southern Cruise on Windstar Cruises
Reviewed By Monika Bornstein-Ehrhart - Dresden, Saxony | Traveled to Caribbean
Carol Brocksmith has been extremely helpful in organizing this vacation
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By April Brady - Jamaica, NY | Traveled to Caribbean
Very thorough and walked me through the process of planning for my trip
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By Robert Madison - Brooklyn, NY | Traveled to Caribbean
They were very helpful in finding a reasonable price and assisted with many of my travel arrangements.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Caribbean-Southern Cruise on Celebrity Cruises
Reviewed By Kevin Class - Auburn, WA | Traveled to Caribbean
Carol was outstanding -- knowledgeable, flexible and eager to give us what we needed.
I would recommend this agent to my family and friends
7 Night Bermuda Cruise on Norwegian Cruise Line
Reviewed By Frederick Wilhelmy - Tyngsboro, MA | Traveled to Bermuda ~ Caribbean
Carol was extremely knowledgeable and accomodating to my needs.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
7 Night Mexico Cruise on Carnival Cruise Lines
Reviewed By Katherine Altinok - Rochester, MI | Traveled to Mexico
carol, my travel agent was very nice to work with. We take alot of cruises and we are going with her from on.Also when I found a better price with someone else, she went out of her way to try to meet the price. Very , very sweet to work with. always returns call.
I would recommend this agent to my family and friends
7 Night Caribbean-Eastern Cruise on Carnival Cruise Lines
Reviewed By Embress Haskins - Catonsville, MD | Traveled to Caribbean
A very helpful lady on your staff!
I would recommend this agent to my family and friends
7 Night Caribbean-Western Cruise on Princess Cruises
Reviewed By Lisa Woodley - Chesapeake, VA | Traveled to Caribbean
Carol stayed on the phone with me for hours finding the right cruise for the right price.
I would recommend this agent to my family and friends
7 Night Alaska Cruise on Silversea Cruises
Reviewed By Valerie Walton - ROCKWOOD, ON | Traveled to Alaska ~ USA
Carol is amazing at detail, follow up etc.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Hawaii Cruise on Norwegian Cruise Line
Reviewed By Joyce Tan - San Diego, CA | Traveled to Hawaii ~ USA
The agent did above and beyond to make sure my vacation went well.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
7 Night Transatlantic Cruise on Cunard
Reviewed By Candace Strick - Mansfield Center, CT | Traveled to Trans-Atlantic ~ Other
OUr agent, Carol Brocksmith has been helping us for about 10 years now. She is very efficient and always goes out of her way to make sure everything is excellent.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Caribbean-Western Cruise on Royal Caribbean International
Reviewed By Linda Sestito - Louisa, VA | Traveled to Caribbean
Travel agent was very helpful.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
10 Night Canada/New England Cruise on Oceania Cruises
Reviewed By Danielle La Porta - Sewell, NJ | Traveled to Canada
I am so glad to deal with Carol Brocksmith. She managed flawlessly the needs of five of us, spread across 5 cities on three continents. In addition, she remained available during the course of the cruise.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
10 Night Bermuda Cruise on Celebrity Cruises
Reviewed By Frederick Jauss - Lansdale, PA | Traveled to Bermuda ~ Caribbean
Great service and pricing.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Caribbean Cruise on Royal Caribbean International
Reviewed By George Smith - Woodstock, GA | Traveled to Caribbean
Carol Brocksmith is reliable, responsive, and professional.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Bahamas Cruise on Disney Cruise Line
Reviewed By Carey Mottram - Mississauga, ONT | Traveled to Bahamas ~ Caribbean
Good customer service Very supportive and helpful
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Caribbean Cruise on Celebrity Cruises
Reviewed By Beverly Taylor - Greenville, SC | Traveled to Caribbean
We have been very pleased with Avoya. They give us the best rates and perks.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
10 Night Canada/New England Cruise on Oceania Cruises
Reviewed By Harry Safady - Fountain Hills, AZ | Traveled to Canada
Constant communication and making sure we were always in the present. Carol was very good.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
10 Night Caribbean Cruise on Oceania Cruises
Reviewed By Stephen Coco - Lincoln, RI | Traveled to Caribbean
Carol Brocksmith was fantastic. She took care of ever question or request we had in a timely and professional manner.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Caribbean Cruise on Windstar Cruises
Reviewed By Ludmila Waluto - Napa, CA | Traveled to Caribbean
Carol was helpful, interested and not pushy.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
9 Night Caribbean Cruise on Windstar Cruises
Reviewed By Andrew Elliot - STANSTEAD, QC | Traveled to Caribbean
Very accommodating agent. Available to answer questions and guide us through the process of booking a Windstar cruise. Knowledgeable and helpful, able to give us her full attention. Didn't feel rushed or pushed into making a decision. Felt Carol Brocksmith had our best interests at heart. Would certainly recommend Carol.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
10 Night Caribbean Cruise on Royal Caribbean International
Reviewed By Judy Mahoney - Pittsburgh, PA | Traveled to Caribbean
Carol Brocksmith has always done such a wonderful job for us. Can't imagine using anyone else.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
12 Night Transatlantic Cruise on Royal Caribbean International
Reviewed By Deborah Turner - Stoney Creek, ON | Traveled to Trans-Atlantic ~ Other
Exemplary customer service from Carol Brocksmith our Avoya rep.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Europe Cruise on Windstar Cruises
Reviewed By Deborah Pickard - Townsend, MA | Traveled to Europe
Everything went very well for me, but distance may be a problem for some people. I'm in MA and you are in GA.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
7 Night Orient/Asia/Africa/Egypt Cruise on Norwegian Cruise Line
Reviewed By Sharad Pangarkar - Mt Vernon, IL | Traveled to Egypt ~ Africa
Carol was very helpful in planning our vacation and she answered all our questions to our satisfaction.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful