Heather Proulx
Bettendorf, Iowa Travel Agent
Heather Proulx
Bettendorf, Iowa Travel Agent
Gulliver's Travel Duck Creek Plaza, a Internova Travel Group Network affiliate agency
Specializing in Group Travel
Spring Break, Weddings, Family Vacations!
My Areas of Expertise
My Travel Stories
Akumal and Cancun
I just got back in November from Riviera Maya, Akumal
Beach in Mexico. It was approximately an hour drive from Cancun Airport but the it was absolutely gorgeous. I then went to the strip in Cancun and although I've been there many times you forget how beautiful the color of the water ... Read more from my Akumal and Cancun story.
Akumal and Cancun
I just got back in November from Riviera Maya, Akumal
Beach in Mexico. It was approximately an hour drive from Cancun Airport but the it was absolutely gorgeous. I then went to the strip in Cancun and although I've been there many times you forget how beautiful the color of the water ... Read more from my Akumal and Cancun story.
So happy with our trip
Reviewed By Jay v - Moline, il | Traveled to Cancun ~ Quintana Roo ~ Mexico
Start to finish it was simple and easy… Made my vacation stress-free and nothing but fun!
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
Beautiful beach
Reviewed By Karine - Drummondville, Qc , Canada | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Wonderful vacation . Heather was very helpful picking out a adults only resort
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
My daughters 21st birthday bash
Reviewed By Mom of 21 yr old - Illinois | Traveled to New Orleans ~ Louisiana ~ USA
Heather was quick at getting back to me about a trip I’m thinking about taking
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Great vacation
Reviewed By Lindsay - Moline il | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Heather was so kind and very helpful. Answered all of our questions and spent a lot of time researching
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Awesome vacation
Reviewed By Tam - Rock Island, IL | Traveled to Bahamas ~ Caribbean
She is very professional and fun to work with, highly recommend her!
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
She planned ot perfectly
Reviewed By D - Rockisland Ill | Traveled to California ~ USA
Wonderful, she's awesome
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Love Mexico
Reviewed By Hannah - Rock island il | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather spent a lot of time researching a beautifully planned out trip for us
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
I will use her for my next vacation!
Reviewed By Cindy - Rock Island | Traveled to Illinois ~ USA
Heather is a very personable person with the best interests for everyone she meets.
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
It was the greatest
Reviewed By [email protected] - East Moline il | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Very friendly and knowledgeable
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Haven't booked yet,
Reviewed By Beth - Rock Island Illinois | Traveled to Jacksonville ~ Florida ~ USA
Was just putting feelers out for an upcoming trip. Very helpful and patient as I asked a lot of questions.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Always well cared for! Great in the details.
Reviewed By Kim - Milan, IL | Traveled to Mexico ~ Mexico
Heather is always great to lead us in the right direction. We know we will be well taken care of.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
an amazing trip when we go thru Gullivers/Heather
Reviewed By Cheryl - Silvis Il | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather always listens to what we are looking for and finds exactly what we need for our “getaway “
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Great vacation
Reviewed By Amber - Bettendorf Iowa | Traveled to Aruba ~ Caribbean
She was a absolute sweetheart!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Best Travel Agent I’ve Ever Worked With!
Reviewed By ElisaK73 - Moline, IL | Traveled to Las Vegas ~ Nevada ~ USA
Heather Proulx is such a sweet, warm, caring person to work with & she has the biggest smile I’ve ever seen! She goes above & beyond & took such great care of us!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
What a great trip!
Reviewed By Laura - Davenport, Ia | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Heather is fantastic to work with! She knew what she was talking about when I had questions! Highly recommend!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Best honeymoon
Reviewed By Hp - Rock island il | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather booked us a trip to Secrets, in Punta canaShe knew a lot about the resort
Very helpful
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Pura Vida
Reviewed By HippieTraveler - Moline IL | Traveled to Costa Rica ~ Central America
Heather was great! She’s new but I can tell she genuinely loves to travel and wants you to have the best experience possible!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
The best trip!
Reviewed By Wood - Bettendorf, IA | Traveled to Mexico
Heather was extremely helpful and helped us book the most amazing trip!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
Top notch vacation
Reviewed By KZ - Rock Island, IL | Traveled to St. Kitts ~ St. Kitts and Nevis ~ Caribbean
Heather did an excellent job helping us plan our vacation
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Perfect honeymoon!
Reviewed By T - Moline IL | Traveled to Aruba ~ Caribbean
Heather really listens! I told her what I wanted for our honeymoon and she absolutely hit the nail on the head! It was such an amazing experience!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Honeymoon
Reviewed By Honeymooners - East Moline, Illinois | Traveled to New Zealand ~ Australia & New Zealand
Working with Heather was great! Heather took care of all the heavy lifting for us when it came to flight/hotel selection for our 10-day stay in New Zealand! She answered all our questions and would update our trip itinerary as needed to ensure it captured all our trip highlights. Unfortunately there was a flight disruption with our trip when the airline suspended our direct flight due to the Boeing 787 Dreamliner but Heather was on top of it and got us rebooked on different flights with minimal disruption to our arrival and departure dates. With the change in flights, Heather arranged for us a Park and Fly since we now arrived at a later time. We still needed to figure out our parking situation at the airport so the Park and Fly solved two items for us! Overall, pleased with Heather's level of involvement and would definitely work with Heather on future trips!
I would recommend this agent to my family and friends
Unforgettable girls trip
Reviewed By L,R - Davenport, Iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
She is amazing, very helpful and she always in a good mood, friendly, best work ethic
I would recommend this agent to my family and friends
The best trip ever!
Reviewed By Brittany steiniger - Davenport Iowa | Traveled to Orlando ~ Florida ~ USA
It was amazing she answered every question I had
I would recommend this agent to my family and friends
Happy customer
Reviewed By Patti - Davenport, Iowa | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Heather has stuck with us thru thick and thin. She continues to search for new places that make us 100 % happy and she does it with a smile on her face!
I would recommend this agent to my family and friends
A great trip to punta Cana
Reviewed By Austin Hubler - Tipton Iowa | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She was very helpful respectful, and she always answered the phone was a really positive attitude know matter what time of the night it was!
I would recommend this agent to my family and friends
Amazing trip and resort!
Reviewed By Paradise - Moline, IL | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was very responsice and helpful throughout the whole process even anything that came up during the trip!
I would recommend this agent to my family and friends
Hard Rock Cabo
Reviewed By JP - Bettendorf | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
First of all, thanks for all you did to provide a wonderful vacation for my family!!!! I want to provide some feedback. Not sure what format works best. My responses are in no particular order.ROOMS/SAFETY
The resort is a l o n g distance from the road. We immediately felt safe. There were lots of staff always around and we never worried about the kids going off by themselves. We were immediately checked in and the process was seamless. The bellman took us to our room and was very informative. The layout of the resort is luxurious and convenient. Plenty of stairs, hallways, elevators, restrooms around the resort.
A definite PLUS were our bracelets used as a room keys. Light weight and fitted to our wrist, everyone always had a digital key to their room.
Rooms were spacious and matched the pictures/descriptions. Small guitars embroidered on the pillow cases were a nice touch.
Grounds lovely and well maintained.
I would recommend this agent to my family and friends
Superb!
Reviewed By CA - Rock Island Il | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Thank you for your expert guidance in planning our trip. Your knowledge and experience were invaluable. Your professional advice made our travel experience seamless and stress-free. We couldn't have done it without you
I would recommend this agent to my family and friends
Loved this family vacation!!!
Reviewed By Spoiled kids???? - Davenport Ia. | Traveled to Mexico D.F. ~ Mexico
Heather was very good to us. When I would call or text her she always got back to us right away
I would recommend this agent to my family and friends
Amazing trip to Cancun
Reviewed By Katherine - Davenport IA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather is patient and knowledgeable.
I would recommend this agent to my family and friends
Mexico is always been our favorite
Reviewed By TA - Davenport, Iowa | Traveled to Mexico
Heather is awesome! She makes it very easy to travel. She's always well prepared and I really need that kind of help because I'm not good at traveling. She always takes the stress off of it even when there's bad weather and we have to change flights, she always gets it handled for us. She's the best
I would recommend this agent to my family and friends
Wonderful resort, recommended by Heather.
Reviewed By Kurt - Taylor Ridge, IL | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Fantastic. Excellent communication.
I would recommend this agent to my family and friends
No Worries Mon🌟 ONE LOVE
Reviewed By The “OTHER”Heather - Davenport ,Iowa | Traveled to Jamaica ~ Caribbean
Heather did an excellent job at planning our trip! There were no worries throughout our trip from beginning to end! I would recommend Heather to friends and family! I will surely book again through Heather!
I would recommend this agent to my family and friends
Smooth sailing trip!
Reviewed By Peyton S. - Iowa | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was awesome!! This was my first time traveling and Heather answered any and every question I had at any time of the day!
I would recommend this agent to my family and friends
Jim’s Retirement Celebration
Reviewed By Kim - Kewanee, IL | Traveled to Jamaica ~ Caribbean
Heather was very helpful throughout the entire process. She answered all of our questions and was so nice and professional at all times. She will be our travel agent for all of our future adventures.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Delays and disappointments
Reviewed By Family Travels - Eldridge, Iowa | Traveled to United Kingdom ~ Europe
My family of 7 booked 13 days in Ireland and the UK. Our flight was canceled and we missed 2 days of our trip. When we were unable to connect with our tour company, Heather was working for us at 4 am making contacts for us. Once we got going we experienced two very sub-par hotels. We purchased trip insurance but encountered numerous issues and delays with the insurance company (check was lost in the mail, delays due to war in Israel, wrong email used, etc.). Heather took screen shots of delays and made numerous calls and sent numerous emails in support of our claims. She hung in there until complete resolution of our claims and made sure we were adequately reimbursed. She is a gem to work with and I highly recommend her! She was a calm in the storm and provided great information and support. We loved Ireland and the UK and all of the bookings were spot on. We would use Heather again in a heartbeat!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Very nice
Reviewed By Cruisers - Joy, Illinois | Traveled to Mexico ~ Mexico
Heather did a good job
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Worry free trips
Reviewed By Katherine - Davenport | Traveled to Jamaica ~ Caribbean
Heather was recommended by a friend. She was patient and kind with us in booking two trips: Jamaica last year and Mexico this year. She explained everything and all the costs and answered all of my MANY questions.
I would recommend this agent to my family and friends
Disney World
Reviewed By TCVC - Iowa | Traveled to Orlando ~ Florida ~ USA
She made out trip stress free, she took care of all the details!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Honeymoon
Reviewed By Shelley - Wilton Iowa | Traveled to Negril ~ Jamaica ~ Caribbean
Heather was super helpful to my fiance in planning our honeymoon. The trip is exactly what we were hoping for
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Bucket list trip!
Reviewed By Dianalynn - Bettendorf, IA | Traveled to Tanzania ~ Africa
Amazing! Very attentive.
I would recommend this agent to my family and friends
Dream Trip to Japan
Reviewed By Tara V. - Moline, Illinois | Traveled to Japan ~ East and Southeast Asia
Heather is great to work with. She answered all of my questions, and I had a lot of them. She gave us brochures to look at. She’s straightforward, efficient, and friendly, yet also very professional. Now my son can plan his trip to Japan.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Best vacation
Reviewed By Molly - East Moline il | Traveled to Negril ~ Jamaica ~ Caribbean
Fantastic and very friendly and helpful
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Wonderful vacation
Reviewed By Mel - Silvis il | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was very helpful in planning our trip to Punta Cana. Best resort we have ever stayed at Live Aqua
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Best resort experience we have ever had.
Reviewed By Gigi - Rock Island,Illinois | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
She was very informative and her suggestions met our needs.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Our dream destination! And it was AMAZING!
Reviewed By Sheri Dawn - East Moline, Illinois | Traveled to Dominican Republic ~ Caribbean
She was very pleasant and fun to work wih in planning our trip, and was willing to help us find exactly what we were looking for in every way of our dream destination. Thank you Heather for your fun and professional support and knowledgeable advice. It was such a pleasure working and planning our trip with you.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Fun trip by a outstanding travel agent!
Reviewed By VIC - Rock Island, IL | Traveled to Jamaica ~ Caribbean
She was very friendly and went out of her way to suggest reasonable fun things to do!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
Words cannot describe how great it was
Reviewed By Broz - Blue grass,Ia | Traveled to Cancun ~ Quintana Roo ~ Mexico
Hearher worked well with us to plan all of the things we wanted to do on our trip. She also got us the most bang for our buck with what budget we had to work with for our trip.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
amazing service
Reviewed By Dana - Moline, Il | Traveled to Hollywood ~ Florida ~ USA
very kind and professional would love to work with her again!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
Best Travel Agent
Reviewed By Traveling Fool - Moline Illinois | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Heather was great to work with very informative and knowledgeable.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Best Experience!
Reviewed By Jensen - Moline, Il | Traveled to Mexico
Very helpful and listened to our needs
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Amazing trip!
Reviewed By Fro - Moline,Illinois | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Pleasure to work with and very knowledgeable!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
Vacations rule!
Reviewed By Teena - Moline, IL | Traveled to Mexico
Heather was a very good listener and understood my specific requests.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Great vacation
Reviewed By Barry - Tipton iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very nice to work with. She goes the extra mile for her clients
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
Wonderful Vacation
Reviewed By Brennan - Tipton, Iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
Just wanted to say, well done on the RIU Palace Kukulkan trip you planned for the Tipton crew! We all had a great time and loved the resort. The boys all said repeatedly, “there is no way this resort made any money on us”. Lol. I would recommend this agent to my family and friends
0 of 1 people found this review helpful
Disney isn't just for kids
Reviewed By Hunter - Silvis il | Traveled to Orlando ~ Florida ~ USA
Heather was very friendly and professional. Always smiling
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
An amazing trip!
Reviewed By viv - bettendorf iowa | Traveled to Ireland ~ Europe
She gave the best experience possible, made the whole process a blast.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
Our trip to Margaritaville.
Reviewed By Reids - Rock Island Illinois | Traveled to Florida ~ USA
Heather is a delight. Her attention to detail and making a point to really get to know her customers is impeccable. She is surely a customer service rock star.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
Trip to remember!
Reviewed By Love the beach - Rock Island, Illinois | Traveled to Mexico
Planned our whole trip and it was amazing! Very good at her job!
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
Absolutely amazing!
Reviewed By Dave - Moline il | Traveled to Destin ~ Florida ~ USA
Absolutely awesome experience! Would use for every trip that I ever take!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
Wonderful trip very relaxing
Reviewed By Jen - Colona Illinois | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very happy, helpful and pleasure to work with!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
Fun w friends and family
Reviewed By ARS - Bettendorf, ia | Traveled to Cancun ~ Quintana Roo ~ Mexico
Great! Available everytime we needed her. Honest. Helpful. Was able to get alllllll of us there w different arrival dates, same location, same departure dates.
I would recommend this agent to my family and friends
0 of 2 people found this review helpful