Darrel Pinson
Payson, Utah Travel Agent
Bitwise Travel Services, an independent agent with Incentive Connection Travel Inc, AZ, a Travel Leaders Network Affiliate Agency
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Certified Cruise Expert
I have been certified with almost every cruise line you have heard of (and probably a few you haven't :-) ). But besides the classroom, over the course of my lifetime, I have cumulatively spent about 2+ years at sea, on most every class of ship, on most of the cruise lines, in a wide range of cabins, to all continents. To me, I think it is very important be able to say I have 'been there, done that'. I love to match people with the cruise lines and ships that best fit them personally.
I have also hosted group cruises across the Atlantic and Pacific. I have even arranged for on-board weddings and family reunions.
My Areas of Expertise
Related Travel Stories
Perfect combo of sites, sounds and service!
Reviewed By CJ and KC - Payson, Utah | Traveled to New Zealand ~ Australia & New Zealand
Beginning to end, our trip was awesome! We really appreciated all the great ideas Darrel had from timing to hotels to the sights to see.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thank you so much! I am so glad you enjoyed that trip. New Zealand is a bucket list location for so many.
Thank you so much! I am so glad you enjoyed that trip. New Zealand is a bucket list location for so many.
6 of 8 people found this review helpful
Best First Cruise Ever!
Reviewed By Dan T. - Phoenix, Arizona | Traveled to Bahamas ~ Caribbean
Darrel Pinson was amazing to work with, he was very helpful and friendly. He always answered our questions and helped us through the process of preparing for our trip. It was my wife's and I first cruise ever and Darrel helped every second of the way, from finding the cruise that best suited our needs/wants, booking the cruise, scheduling flights. Everything was so easy and there was NO stress involved when planning for our trip. I would HIGHLY recommend reaching out to Darrel with any of your travel needs.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for that wonderful feedback. I love working with First Time Cruisers! It is exciting to remember ‘way back’ when my wife and I took our first cruise. I am so glad you enjoyed it and glad I could help.
Thanks for that wonderful feedback. I love working with First Time Cruisers! It is exciting to remember ‘way back’ when my wife and I took our first cruise. I am so glad you enjoyed it and glad I could help.
5 of 7 people found this review helpful
Great girls trip!!!
Reviewed By PB&KP - Ogden, Utah | Traveled to Panama Canal ~ Panama ~ Central America
He arranged everything so well! He had been through the Panama Canal many times and had great insight!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for your kindness... The Panama Canal is a great itinerary.
Thanks for your kindness... The Panama Canal is a great itinerary.
2 of 3 people found this review helpful
Choose your travel agent wisely.
Reviewed By James - Arlington | Traveled to Australia ~ Australia & New Zealand
We are still on the series of cruises that Daryl planned for us. He helped us save money he helped to save time. Even while there were some concerns onboard he was able to help us. Most travel agents try to get the most money out of you some even charging fees just to book your travel that they earn commissions on. The more money you spent the more they make. With Darrell it's about service not profit.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for your kind review... You are correct! Sadly, more and more agents are charging fees in addition to pointing their clients towards things that make money for the 'agent' rather than matching the clients with the best deal for the 'client'.
Thanks for your kind review... You are correct! Sadly, more and more agents are charging fees in addition to pointing their clients towards things that make money for the 'agent' rather than matching the clients with the best deal for the 'client'.
2 of 3 people found this review helpful
Still willing to travel after all of these years.
Reviewed By Yours until 100! - Payson, Utah | Traveled to Catalina ~ Dominican Republic ~ Caribbean
He is the best! Didn't have to do anything, they took care of it all.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for your review. You are an inspiration!
Thanks for your review. You are an inspiration!
1 of 1 people found this review helpful
I would go again and again if I could!!
Reviewed By Pammy - Yukon, OK | Traveled to Jamaica ~ Caribbean
Always helpful and accurate!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Glad to be of service... hope to see you on-board in the future.
Glad to be of service... hope to see you on-board in the future.
2 of 3 people found this review helpful
MAKING THE IMPOSSIBLE POSSIBLE
Reviewed By colt - Woodbine, Maryland | Traveled to England ~ Europe
his past year, I was trying to get a last minute booking on a fully booked transatlantic crossing from New York City to Southampton, England on the Queen Mary 2, as an anniversary trip in commemoration of one my family and i had taken in 1990 aboard the Queen Elizabeth 2, and was told that all the cabins were sold out. in spite of that situation, Darrel Pinson contacted Cunard for me and was able to secure the last cabin available for my daughter and i, which i will be forever grateful for. i highly recommend Darrel's services as a travel agent who made the impossible possible.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks so much for your kind words. I am happy I could help.
Thanks so much for your kind words. I am happy I could help.
2 of 3 people found this review helpful
Wonderful Trip
Reviewed By Mark P - Utah | Traveled to Australia ~ Australia & New Zealand
Quickly answered every question I had.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Glad I could help! See you on future cruises.
Glad I could help! See you on future cruises.
2 of 3 people found this review helpful
Such a great trip!
Reviewed By LGT - Oldtown Idaho | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Darrel and his amazing assistant Kathy help in all stages of trip planning and do a great job of getting us where we want to go.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks! We were happy to help!
Thanks! We were happy to help!
1 of 1 people found this review helpful
The Personal Touch!
Reviewed By Cindy - Woodbine | Traveled to Australia & New Zealand
His agency does a fantastic job. Even before I booked the cruise, they did a lot of answering questions, giving advice, planning for me personally and what my needs and interests were. Then that same personal service continued through to even after the cruise was over.
I would recommend this agent to my family and friends
First and last travel agent we will ever use!!!!
Reviewed By Zackdb3 - Whitewright texas | Traveled to Bahamas ~ Caribbean
We met Darrell on a trip actually and have used him religiously for his expertise and booking services ever since anywhere we want to go we just tell him when and where and he makes it happen and always make sure to get us a great deal He's made our vacations so much easier in fact in such a way that we are finding ourselves taking more and more each year
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks so much for your kind review... Glad to help! Meeting good folks like you while cruising is part of the joy.
Thanks so much for your kind review... Glad to help! Meeting good folks like you while cruising is part of the joy.
2 of 4 people found this review helpful
10/10 Recommend!
Reviewed By JK - Spanish Fork, UT. | Traveled to Disneyland ~ California ~ USA
Darrel helped me book a trip for a national competition for my high school students. HE WAS AMAZING! We got a better package and rate than the conference was giving us, and he thought of everything! It was so nice to have someone I could trust taking care of the trip, especially when travelling with students. I would not hesitate to book with Darrel again!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for your kind review... The thank you card from your students was also very kind.
Thanks for your kind review... The thank you card from your students was also very kind.
1 of 2 people found this review helpful
The Master of Dreams
Reviewed By Kpollo - Etna, Ca | Traveled to Auckland ~ New Zealand ~ Australia & New Zealand
This was an amazing trip, Darrel helped navigate through the process. This was a trip to remember. Darrel is the Master of of Dreams. This was a bucket list trip, and we hope only one of many. Can’t wait for our next adventure!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks so much for your kind words... May it indeed be one of many! :-)
Thanks so much for your kind words... May it indeed be one of many! :-)
1 of 2 people found this review helpful
Superb completion of a bucket list item!
Reviewed By J Torg - Oldtown, ID | Traveled to South Pacific
Quick, thorough response to questions! Staff was very helpful as they have been to the places that we wanted to visit. Made great recommendations! I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for the kind review... Glad we could help!
Thanks for the kind review... Glad we could help!
1 of 2 people found this review helpful
Worked hard making everyone feel comfortable
Reviewed By JET - Oldtown . Idaho | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Always helpful and responsive. No question is unimportant.
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks. It was nice sailing with you!
Thanks. It was nice sailing with you!
2 of 4 people found this review helpful
Cruise Pros!
Reviewed By RenK - Payson, UT. | Traveled to Catalina Island ~ California ~ USA
Darrel helped us plan a cruise for our honeymoon. We had no idea what we were doing, but he sure did! We had an amazing trip. Darrell and Kathy are so knowledgeable in all things cruises. We were so prepared and didn't have to stress about anything because they took care of everything!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks! Glad you liked it. We love cruising and helping other with their cruises. We are happy that we could reduce the stress and let you concentrate on having a good time.
Thanks! Glad you liked it. We love cruising and helping other with their cruises. We are happy that we could reduce the stress and let you concentrate on having a good time.
4 of 8 people found this review helpful
Amazing trip through the Panama Canal
Reviewed By FB - Ogden, Utah | Traveled to Panama Canal ~ Panama ~ Central America
Darrel was extremely helpful in setting up our cruise. He was easy to work with and very knowledgeable..
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks... I am glad you enjoyed it. The Panama Canal is a great cruise and an engineering marvel. I love it!
Thanks... I am glad you enjoyed it. The Panama Canal is a great cruise and an engineering marvel. I love it!
3 of 6 people found this review helpful
Fabulous Trip!
Reviewed By MB - Cancun | Traveled to Mexico
Darrel Pinson knows was very helpful and knowledgeable. He was there to help at anytime trip. When I had a question, he walked me through what I needed to do. He went above and beyond for us. He saved us a lot of time and stress and we were able to have a wonderful trip! For example, he had us fill out our form online for Mexico which saved us a lot of time and frustration that we watched others experience. I recommend Darrell Pinson to everyone. Traveling was fabulous with Darrell as our Travel Agent!
I would recommend this agent to my family and friends
Darrel Pinson responded:
Thanks for your kind words. Of course you know, I consider you more as friends than simply clients. It is a pleasure to assist you to see the world, one trip at a time :-)
Thanks for your kind words. Of course you know, I consider you more as friends than simply clients. It is a pleasure to assist you to see the world, one trip at a time :-)
5 of 10 people found this review helpful