Marissa listened to everything I wanted in my trip and made it all happen. From changing our departure city to helping us book transportation and an excursion, she was available to us when we needed her. She even put notes in our bookings that it was my birthday trip so staff would know we were celebrating! She was quick to respond, thorough, honest, and all around a great agent.

Responsive, attentive and direct. Initially I was not able to obtain the destination/resort vision I had in my mind but with Melissa's work ethic and several back and forth email exchanges, She presented me with exactly my dream vacation. Melissa nailed all the boxes I had requested in our initial discussion via phone. She then continued to present options to me until I found the ideal resort. Melissa listened to my requests and stayed in the budget requested. She also gave recommendations from prior clients that she shared to help me make an informed decision. Melissa tracked my airline while I was in the air, and as my plane was diverted reached out to assess as to why the next day . First class service! She is always responsive to emails within a very timely manner. I will continue to use her services for my family's needs.

Marissa is AMAZING. We were so focused on work and wedding planning that as the days went on we realized we had put little to no effort into planning our honeymoon. We gave her our budget and excitedly Marissa took over. She's an excellent listener and was able to create the once in a lifetime honeymoon experience that we wanted!