Jackie Matthews
Colleyville, Texas Travel Agent
Adventure Awaits World Travel, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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Cruise Expert- Viking,Celebrity and AmaWaterways
I love helping my clients find the perfect itinerary on the perfect ship on the perfect cruise line for them. People always ask me, "What is your favorite cruise line?" and I say, "It all depends on who all is traveling (ages and interests), what you want to see, do and experience and what time of year you will be traveling. I am certified and experienced in group travel (which requires a very different skill set than just 2 people traveling alone) and accessible travel so I make sure every member of your party travels well and travels safely. With elite booking status on Viking, Regent Seven Seas, Cunard, AmaWaterways, Celebrity, Disney and Princess Cruise lines, I have access to special VIP amenities and promotional offers.
My Travel Specialties
My Areas of Expertise
CERTIFICATES & AWARDS
Accessible Travel- CLIA
Commodore - Princess Cruise Line
Master Cruise Counselor- Cruise Line International
Commodore - Cunard Cruise Line
Magellan Travel Award 2023
Master Cruise Counselor
Master Cruise Counselor- CLIA
Group Travel Specialist
Viking Certified Specialist
Sandals
Regents Seven Seas- Certified
Alaska Certified Expert- Princess Cruise Line
Celebrity- Certified
Group Cruise and Meetings at Sea certified
Safe Travel Speciality
My Travel Stories
When you travel, sometimes you need to improvise
Welcome to our travel channel
Viking River cruise on the Rhine
Viking does a fantastic job with both their river cruises and ocean cruises. We took a wonderful river cruise on the Rhine from Amsterdam to Basal. We arrive a day early to do some exploring in Amsterdam which is a lovely city. We took the train out to Harlem to visit ... Read more from my Viking River cruise on the Rhine story.
Alaska Cruise and Denali National Park
John and I have cruised to Alaska and visited Denali National Park 3 times. Alaska truly is one of the most beautiful and untouched regions in the world. We have visited the Alps and yes, they are lovely, but Mt Denali is every bit as spectacular. Vancouver, Canada is a gorgeous ... Read more from my Alaska Cruise and Denali National Park story.
Israel- The Trip That Will Bless Your Life
We wanted to go to Israel for decades. We had heard from so many other people how a trip to the Holy Lands will change your life and they were right! We finally got a chance to go and I thought I would be fine going once and then checking it ... Read more from my Israel- The Trip That Will Bless Your Life story.
The best trip/cruise of our lives.
Reviewed By Jo - Grand Prairie TX | Traveled to Europe
Jackie went above and beyond helping us plan our cruise. Responded to all of our questions in a timely manner and gave us excellent tips to enhance our experience on our fabulous trip to the British Isles.
I would recommend this agent to my family and friends
Jackie Matthews responded:
Thank you so much for your kind words! It was a pleasure to serve you. So happy you had a fabulous cruise.
Thank you so much for your kind words! It was a pleasure to serve you. So happy you had a fabulous cruise.
4 of 5 people found this review helpful
Best trip experience of my life!
Reviewed By The British Isle trip - Irving TX | Traveled to United Kingdom ~ Europe
We had a large group going to the British isles for 12 days. Jackie was wonderful in getting all of that coordinated. Keeping us informed of the latest Covid information. Even having question and answers with us on Facebook live. She went over and above! I would recommend her to anyone!
I would recommend this agent to my family and friends
Jackie Matthews responded:
It has been such a joy and honor to serve your wonderful group. Thank you for the kind words and for sending all the fabulous pictures. Seeing your smiles in all the pictures made my day!
It has been such a joy and honor to serve your wonderful group. Thank you for the kind words and for sending all the fabulous pictures. Seeing your smiles in all the pictures made my day!
4 of 5 people found this review helpful
The Happiest Place on Earth!
Reviewed By Leslie - Southlake, TX | Traveled to Walt Disney World ~ Florida ~ USA
Jackie was fantastic in helping us navigate all of the options for our trip! From researching all of the resort options for us to consider to recommending activities which would be tailored to our family group of thirteen people ranging in age from two to 91 years old, she personally assisted us in booking and creating the perfect trip for us! She extended personal touches which thrilled our grandchildren! Her knowledge and expertise made it easy for us to make our choices. Also, she was very flexible in changing a park booking for us for thirteen people once we were already in WDW. We appreciate Jackie’s attention to detail and her sincere desire to create a wonderful experience for us!
I would recommend this agent to my family and friends
Jackie Matthews responded:
Thank you so much!!!! It was so fun to work with all of you- 4 families living in different cities with different aged kids and adults. Thank you for sending me the pictures of your grandchildren enjoying their special Disney gifts we sent. Those pictures of your sweet grandchildren made our day!
Thank you so much!!!! It was so fun to work with all of you- 4 families living in different cities with different aged kids and adults. Thank you for sending me the pictures of your grandchildren enjoying their special Disney gifts we sent. Those pictures of your sweet grandchildren made our day!
3 of 3 people found this review helpful
Great Travel Advisor
Reviewed By Lynda H - Colleyville, TX | Traveled to Alaska ~ USA
We first used Jackie to book our family trip to Disney World, several years ago. She went above and beyond to plan the perfect trip for our grandson’s Graduation gift. It was a great trip for all 6 of us. Her previous travel experience and attention to detail have been helpful to us as we plan our trips. She has learned our vacation preferences and helped us plan several cruises. We even joined her and her husband John on one of their special cruises to Alaska. She also looks for specials and ways to get the best value for your money. She works very hard to make sure her clients have a wonderful vacation. I’m glad we found her and Adventure Awaits Travel.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Exceptional Cruise Planning Service
Reviewed By Melissa W - McKinney, TX | Traveled to Alaska ~ USA
Jackie at Adventure Awaits World Travel provides exceptional, professional and personal service. We have worked with her to plan an upcoming Alaskan cruise and she has not only helped coordinate the itinerary, she has educated us throughout the process on the tips and tricks to maximize our experience! I feel comfortable recommending her and the entire Adventure Awaits World Travel team to friends and family as they plan their next trip!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Amazing vacation
Reviewed By Lori - Ft Worth, TX | Traveled to United Kingdom ~ Europe
Jackie was absolutely amazing to work with. She was just the sweetest person to communicate with. Very prompt and knowledgeable. If she didn’t know the answer to our questions, she found the answer for us. Will definitely use Jackie for our next cruise!
I would recommend this agent to my family and friends
Jackie Matthews responded:
You just made my day with your kind words! It was so much fun to coordinate this trip for all of you to the British Isles- what an amazing group to work with. Truly my honor.
You just made my day with your kind words! It was so much fun to coordinate this trip for all of you to the British Isles- what an amazing group to work with. Truly my honor.
2 of 2 people found this review helpful
Once in a lifetime trip
Reviewed By AK - Stephenville Texas | Traveled to Europe
Jackie went above and beyond to help. She looked for the lowest prices, helped give me advice, and looked into somethings that would be helpful to my husband and some disabilities he had. She’s such a delight to work with.
I would recommend this agent to my family and friends
Jackie Matthews responded:
I am so grateful for your kind words. It was truly my pleasure and joy to serve you and your husband. Thank you for sharing all your great pictures- your smiles made my day.
I am so grateful for your kind words. It was truly my pleasure and joy to serve you and your husband. Thank you for sharing all your great pictures- your smiles made my day.
3 of 4 people found this review helpful
BEST way to book a cruise!
Reviewed By Laurie - Colleyville, TX | Traveled to Alaska ~ USA
Jackie has a great passion for travel and is very knowledgeable as a veteran cruiser! We watched a few YouTube videos that John posted and got a feel for the cruise. Jackie worked with us to get the best rate, room and a few special extra's that we would not have gotten if we booked our cruise directly. Jackie had great hotel and restaurant recommendations and she even suggested some awesome excursions that we really enjoyed. She provided us an itinerary before our departure and checked in on us afterwards to make sure we enjoyed our trip. We already have another cruise on the books and will be booking our future cruises with Adventure Awaits World Travel for sure!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Alaskan Cruise
Reviewed By Kathy R. - Lindale, TX | Traveled to Alaska ~ USA
Jackie Matthews is so wonderful! She was so kind, knowledgeable, & professional in helping us set up our Alaskan cruise! We highly recommend letting her help you in setting yours up!
I would recommend this agent to my family and friends
Jackie Matthews responded:
Kathy, thank you so very much for your kind and gracious words. It was a pleasure serving you and your sweet family. I look forward to serving you all in the future. Blessings, Jackie
Kathy, thank you so very much for your kind and gracious words. It was a pleasure serving you and your sweet family. I look forward to serving you all in the future. Blessings, Jackie
1 of 1 people found this review helpful
Most exciting trip we’ve taken.
Reviewed By British Isles - Greenwood, Arkansas | Traveled to England ~ Europe
Very helpful. Was there to help us the whole way.
I would recommend this agent to my family and friends
Jackie Matthews responded:
It was truly my pleasure. So very happy you all had such a great time. Thanks for all the pictures! Loved the smiles.
It was truly my pleasure. So very happy you all had such a great time. Thanks for all the pictures! Loved the smiles.
2 of 3 people found this review helpful
Best Organized Trip Ever
Reviewed By DAR - Tomball, TX | Traveled to United Kingdom ~ Europe
Jackie was always available when needed and quick to respond to inquires. She was proactive in organizing information for our tour group.
I would recommend this agent to my family and friends
Jackie Matthews responded:
Thank you so very much for your kind words. It was my honor to serve your group of 79- what a lovely group of people. Thanks for sharing all the pictures!
Thank you so very much for your kind words. It was my honor to serve your group of 79- what a lovely group of people. Thanks for sharing all the pictures!
3 of 5 people found this review helpful
Flawless Care of our Huge Cruise Group
Reviewed By BuckeyeMark - Dallas, Texas | Traveled to Europe
We've never worked with an agent who worked harder, did more, or provided more unexpected benefits. Jackie anticipated what we needed and did it before we could even ask. Made traveling with a huge group a breeze. Answered our zillions of questions patiently, never stopped working to get us what we needed, and generally went over and above the call of duty. You will NOT be disappointed with Jackie.
I would recommend this agent to my family and friends
Jackie Matthews responded:
What a joy to work with your 79 members from across the south- what a great group of people. I enjoyed working with each person to make sure their cruise was everything they were dreaming of and would be filled with wonderful memories. So glad you all had such a great time. Thanks for sending me all those great pictures from your cruise to 4 countries and 9 ports of call. Your smiles made my day!!!
What a joy to work with your 79 members from across the south- what a great group of people. I enjoyed working with each person to make sure their cruise was everything they were dreaming of and would be filled with wonderful memories. So glad you all had such a great time. Thanks for sending me all those great pictures from your cruise to 4 countries and 9 ports of call. Your smiles made my day!!!
3 of 5 people found this review helpful
Great Cruise from Galveston!
Reviewed By Andrew R. - Richardson, TX | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jackie is now our go-to travel agent. She was able to find us a great deal on a cruise, and handled everything in a way that made it easy on us. She was also very helpful answering questions and giving suggestions. I will be recommending her to others.
I would recommend this agent to my family and friends
Wonderful Alaska & Denali Cruise-Tour
Reviewed By Margaret W. - Strasburg, VA | Traveled to Alaska ~ USA
Jackie is an awesome lady to work with!! She has handled everything, from leaving home to returning home!! And all the fun in between. Just ask her and she will do all she can to help you!!
I would recommend this agent to my family and friends
Alaskan Cruise Expert
Reviewed By Michelle B. - Tyler, TX | Traveled to Alaska ~ USA
Jackie was extremely helpful booking our Alaskan cruise! She completely took the stress away of finding the perfect room for our family! She is very personable and truly cares about your family! Anytime we spoke or emailed each other, she would ask how my husband and our son were doing. I would highly recommend Jackie with your travel needs!!
I would recommend this agent to my family and friends
Jackie Matthews responded:
Michelle, it was truly a blessing to work with you and your entire extended family. I love your whole family- you all are so close and such wonderful people! Thank you for this kind review and know that I am always here for you. Jackie
Michelle, it was truly a blessing to work with you and your entire extended family. I love your whole family- you all are so close and such wonderful people! Thank you for this kind review and know that I am always here for you. Jackie
1 of 2 people found this review helpful
It was perfect
Reviewed By Dean - Bedford, Texas | Traveled to Jamaica ~ Caribbean
Jackie was helpful to us throughout the whole process. We told her what kind of vacation we were looking for and she provided us with many options. She helped us through the entire process.
I would recommend this agent to my family and friends
Jackie Matthews responded:
It has been such a pleasure to work with you and your family. Thank you so much for sending me those great pictures from your fabulous trip- made my day!
It has been such a pleasure to work with you and your family. Thank you so much for sending me those great pictures from your fabulous trip- made my day!
1 of 2 people found this review helpful
Excellent Service
Reviewed By Marg W - Strasburg, VA | Traveled to Alaska ~ USA
Jackie is sooooo organized. I feel absolutely confident about my future trip to Alaska, like I am heading in the right direction!! If there are any questions, she jumps right in with the answer and she will research whatever needs to be done. I am very glad I found Jackie when she was reviewing the new protocols for Princess cruises on You Tube. THANKS Jackie , you are the best!!!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
A Dream Vacation
Reviewed By Tina - Tacoma, WA | Traveled to Paris ~ France ~ Europe
We are so impressed with the attention to detail and personal advice Jackie graciously extended to us for our up coming family vacation to Paris. Jackie gave us great insight on our accommodations; from air-conditioning in the warm months, concierge, location, distance to cafes, shopping, entertainment and even found us a suite with two full size bathrooms for us to share with our daughter. Jackie then went that extra step to find out our interests while in Paris and then made us a full detailed list with places to shop, sights to see, a photographer and just for our daughter-vintage clothing boutiques! these special touches are so valuable to us while planning for this special graduation trip. Her personal knowledge of Paris and her passion for travel is truly a joy to work with and we greatly appreciate her professionalism. Thank you Jackie for everything! We look forward to working with you again in the near future.
I would recommend this agent to my family and friends
Jackie Matthews responded:
Thank you for your kind words. I remember when each of our kids went off to college and we took our last vacation before college trip with them. I wanted to make sure your trip was everything you and your student were dreaming of and would be filled with great memories!
Thank you for your kind words. I remember when each of our kids went off to college and we took our last vacation before college trip with them. I wanted to make sure your trip was everything you and your student were dreaming of and would be filled with great memories!
2 of 5 people found this review helpful
White Glove Service for This Large Group
"Jackie, Thank you for everything you did over the last year to make this trip so special. You and John are terrific at what you do, and you are a joy to work with." These clients wanted to celebrate their marriage by renewing their vows aboard ship in the presence of their dear friends. I contacted my national sales rep for the cruise line, the ship's Onboard Team and Groups Coordinator to discuss everything we could do to make this a once-in-a-lifetime event for this sweet couple. We were able to order cakes and drinks, decorations, a special photographer, and a visit from the Captain to make this event perfect. When the lovely couple arrived, the room was filled with their smiling friends, flowers and candles- it was truly breathtaking and they were so kind to send me photos of the ceremony. It was such a blessing to be able to talk with the land team and the ship crew to work together to plan this beautiful ceremony for this beautiful couple. That is why I love what I do!!
Provided by Barry C., Colleyville TX