Lillian Martin
Austin, Texas Travel Agent
CR3 Travel, an independent agent with KHM Travel Group, OH, a Travel Leaders Network Affiliate Agency
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I create custom itineraries for land & sea
CR3 Travel is a boutique travel company that specializes in personalized itineraries. I focus on allowing my guests to experience new destinations and cultures on trips that are designed with their needs and budget in mind. Whether it’s a bucket list destination or a multi-generational cruise, I go the extra mile to make sure all of your needs are met. When you become a customer, our promise to you is that all your questions are answered promptly, and you experience a seamless travel adventure. I never take the road most traveled and create memorable and insightful trips that reflect what you value.
My Travel Specialties
My Areas of Expertise
My Travel Stories
Finding Happy in Uruguay
I’m in Montevideo, standing outside our hotel in the tony neighborhood of Positos, a beachfront enclave of modern condos. We were negotiating a return time for the e-bikes we were renting. The owner of Orange Bike, who had dropped them off, shrugs. “Just text me when you’re done.” Say, what - ... Read more from my Finding Happy in Uruguay story.
Always Awesome!
Reviewed By AJ - Austin, TX | Traveled to Utah ~ USA
Fantastic planner and curator. Knows all the tricks to a great vacation.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thanksyou!
Thanksyou!
7 of 10 people found this review helpful
Amazing trip
Reviewed By george - Charlotte Nc | Traveled to Peru ~ South America
She does an excellent job with communication and making arrangements. She also has a wealth of personal travel experience to draw on.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you so much for putting your trust in me. Looking forward to our continued collaboration!
Thank you so much for putting your trust in me. Looking forward to our continued collaboration!
5 of 6 people found this review helpful
Lilllian planned a fantastic trip for us.
Reviewed By Sharon M - Orlando | Traveled to Italy ~ Europe
My first visit to Europe was a breeze with Lillian as my travel agent. She planned a college graduation trip for my daughter and me to Italy. Everything was set up for us, so all we had to do was show up! We started in Florence and Lillian helped us with daily sightseeing ideas and booked a wonderful cooking class for us at a local culinary institute. From there, Lillian designed a driving itinerary for us to explore Tuscany on our own, which included stops at towns such as Greve in Chianti and Panzano, where we participated in a local wine festival Lillian discovered.
She also booked a cozy farmhouse with amazing views in Castellina. From there, we drove to the Cinque Terre coast and stayed in a wonderful hotel steps from the beach.
We used all her tips to find local gems like hot springs and took advantage of the Trip Plans App, which made it easy to consult our itinerary each day and share it with loved ones at home. Lillian is always available to answer any questions.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you, Sharon. I really enjoyed our collaboration. So glad you enjoyed your trip.
Thank you, Sharon. I really enjoyed our collaboration. So glad you enjoyed your trip.
3 of 3 people found this review helpful
The trip was an incredible experience
Reviewed By gghayes - Austin, TX | Traveled to Iceland ~ Europe
She is extremely well organized and plans great trips. She does a lot of research and can tailor your vacation to your needs and desires,
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you so much! I'm so glad you are enjoying my services.
Thank you so much! I'm so glad you are enjoying my services.
6 of 9 people found this review helpful
The best travel planner I have ever worked with!
Reviewed By Max - Philadelphia, PA | Traveled to California ~ USA
Lillian has planned multiple trips for me, from a thrilling college campus exploration + downhill skateboarding adventure in California to an enlightening vacation in Peru. For all, Lillian meticulously created itineraries that achieved the goal of the trip while also providing ample opportunity for relaxation and expedition. It was clear to me immediately that Lillian is the perfect person to work with. Her excitement about travel is palpable, and her expertise, conscientiousness, and creativity are apparent in every interaction with her. She presents the costs, travel timing, and sequence of events in a clear and concise manner while also allowing room for detours from the path (as travel often entails)! I would HIGHLY recommend working with Lillian. As long as Lillian is planning trips, I will be coming to her for all of my travel adventures!
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you so much! I look forward to working with you again.
Thank you so much! I look forward to working with you again.
6 of 9 people found this review helpful
A Last Minute Getaway
Reviewed By Cassie - Austin | Traveled to Mexico
Lillian planned a last minute getaway for me and my husband to the Mayan Riviera at a luxury boutique hotel. She arranged our transportation and surprised us with a bottle of rosé wine that we enjoyed on the way down. She loves her job and it shows.
I would recommend this agent to my family and friends
Lillian Martin responded:
I'm so glad you enjoyed your trip!
I'm so glad you enjoyed your trip!
1 of 1 people found this review helpful
It was exactly what we wanted!
Reviewed By John R - Chesterton, In | Traveled to Italy ~ Europe
Lillian booked a trip to Italy this past March so I could go visit my daughter who was studying abroad in Florence. I had never been to Italy and wanted to see Rome and the Amalfi Coast. I leaned on Lillian’s expertise to craft our itinerary, and she really did a great job making sure my girlfriend and I were aware of various seasonal and logistical hurdles of getting to the Amalfi coast, driving versus trains, etc. and presented us with options. She is very thorough and thoughtful, even researching and including scenic running routes when she found out we liked to run and picking a hotel that had free bikes to use in Lucca. Her Trip app is really great because it lists the day’s activities, what trains we were taking, what time we needed to be down in the lobby for our transfers as well as information on all our hotels. She also checked up on us and made herself available on Whatsapp. I was thrilled with working with her and hope to use her for future trips.
I would recommend this agent to my family and friends
Honeymoon
Reviewed By John and Jenna - Austin | Traveled to Costa Rica ~ Central America
We loved our honeymoon to Costa Rica that Lillian planned. Appreciated the private pickup and drop off from airport, the trip went smoothly and loved being flexible with our time. Appreciated the Trip app, it helped to be a one stop place for organization and was very useful.
I would recommend this agent to my family and friends
Lillian Martin responded:
It was great working with you. I'm so glad it went well and congratulations!!!
It was great working with you. I'm so glad it went well and congratulations!!!
Magical Trip
Reviewed By EEM - Baltimore, MD | Traveled to Scandinavia ~ Europe
Lillian is an amazing travel agent and created a magical experience in Scandinavia. It was everything I ever wanted out of a trip to three countries I’ve always wanted to go to and so I highly recommend working with her!
I would recommend this agent to my family and friends
Great trip from start to finish
Reviewed By Lynne - Raleigh, NC | Traveled to Spain ~ Europe
We reached out to Lillian to plan a trip to Barcelona and Seville. Working with her was great. She has travelled so much and is very savvy about Europe and the best way to see it. She suggested how many days for each city, included several great city tours that reflected our interests in architecture and photography. The trip included great hotel choices, train tickets and private transfers. She also answered all my emails quickly and all of my questions no matter how trivial. She was able to also book us airfare that was less than what the airline was publishing. I highly recommend using her if you want a fantastic vacation.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you! I appreciate your business! Lillian
Thank you! I appreciate your business! Lillian
Very honest and trustworthy
Reviewed By MaryBeth K - Austin, Tx | Traveled to Orlando ~ Florida ~ USA
I contacted Lillian about a trip to Disney. She immediately told me that she was not a Disney expert and that I should work with someone who is because booking Disney is very complicated. I really admire her honesty and willingness to turn down business because she wanted me to have the best vacation possible. That is a rare thing in this world. I am using her to plan my Caribbean trip this February!!!
I would recommend this agent to my family and friends
Lillian Martin responded:
Hi, Thank you for your kind words. I look forward to working with you!
Hi, Thank you for your kind words. I look forward to working with you!
Lillian is a caring and thoughtful travel agent
Reviewed By Kathy - Albuquerque, NM | Traveled to Eastern Europe ~ Europe
I booked an Avalon river cruise trip with a girlfriend to Eastern Europe through Lillian's agency. Throughout the planning process, she was always available to answer any of my questions. When the company sent the documents with the flights, Lillian saw that the connection in Atlanta was too tight so she made them rebook me so I could connect through a smaller airport without rushing. She is always thinking of your comfort and making sure your trip runs smoothly.
I would recommend this agent to my family and friends
Lillian Martin responded:
Hi, I'm so glad I could plan this trip for you!
Hi, I'm so glad I could plan this trip for you!
1 of 2 people found this review helpful
Fantastic service
Reviewed By C4 - Austin | Traveled to Spain ~ Europe
This summer, Lillian helped us with our family vacation in Spain and arranged a kid friendly e-bike tour in Barcelona, a private sailing day in Mallorca and got us tennis lessons at Rafa Nadal’s club. She is so thoughtful about her approach to travel planning and very easy to work with. She also was helped me with some complicated transfers in Argentina getting our group of 12 pp from the major airport to the domestic airport. When half of us missed our flights, I reached out to Lillian and within 30 mins, she had arranged for an additional pick up for those of us arriving the next day and was in constant communication with all of us until both groups got to where they needed to be. She gives concierge level service and is great to work with.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you! I am looking foward to working with you in the future!
Thank you! I am looking foward to working with you in the future!
1 of 2 people found this review helpful
Fantastic and fun to work with
Reviewed By Dom - Boston | Traveled to Egypt ~ Africa
I approached Lillian for a custom luxury trip to take my son and me to Egypt. She quickly responded and asked all the right questions and designed the perfect trip. I would not hesitate to use her.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you so much for you kind words! It is a pleasure working with you on this and the other ones we are doing together.
Thank you so much for you kind words! It is a pleasure working with you on this and the other ones we are doing together.
1 of 2 people found this review helpful
My Travel Agent Was the Best
Reviewed By Rob - Wheat Ridge, CO | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Lillian helped us book last minute spring break cruises and helped us navigate the process as first-time cruisers. She made us feel like experienced cruisers before we even got on the ship and that made our trip so much better. I totally recommend her company!
I would recommend this agent to my family and friends
Lillian Martin responded:
Thanks Rob! I'm so glad you enjoyed your trip and look forward to working with you again!
Thanks Rob! I'm so glad you enjoyed your trip and look forward to working with you again!
1 of 2 people found this review helpful
Fantastic Agent to Work With
Reviewed By Lerrin - Dallas | Traveled to Patagonia ~ Argentina ~ South America
We reached out to Lillian to book a G Adventures tour to Patagonia. She not only booked the tour but worked with us to craft a personalized night photography tour in the Torres Del Paine park which was the highlight of the trip. When our flight was cancelled a month before departure, she advised us on changing the itinerary and added an extra tour and hotel night in Santiago so that we could make the most of the trip. I wouldn’t hesitate to use her again.
I would recommend this agent to my family and friends
Lillian Martin responded:
Thank you! Looking forward to booking your next adventure!
Thank you! Looking forward to booking your next adventure!
1 of 2 people found this review helpful
The trip was a great success!
Reviewed By Don B - Dallas | Traveled to Argentina ~ South America
Lillian helped our group of eight navigate the complexities of traveling to Argentina for a hunting trip during Covid. She provided us with logistical support and gave us everything we needed to be confident that the trip would be a success. She is thorough and thoughtful in her approach to helping people plan their travel.
I would recommend this agent to my family and friends
Lillian Martin responded:
It was a pleasure working with you!
It was a pleasure working with you!
1 of 2 people found this review helpful