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Rebecca Smiley

Covington, Kentucky Travel Agent
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Rebecca Smiley

Rebecca Smiley

Covington, Kentucky Travel Agent
Smiley Travel, an independent agent with KHM Travel Group, OH, a Travel Leaders Network Affiliate Agency
18 Reviews | 100% Recommended
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Travel Agent for All-Inclusive, Cruises and Europe

In 2021, I went from "wait travel agents are still a thing?" to starting Smiley Travel. My agency began as a way to help people have awesome travel experiences! I took care of all the stressful stuff, so my clients were left with more time to smile.

Over the years, Smiley Travel has grown quite a bit. I’ve helped with everything from BIG family vacations to intimate honeymoons. I have over 500 active clients and have worked on trips spanning over more than 30 different countries. I love being my clients' biggest advocate and curating their perfect vacation.

My “Smiley Travelers” and their experiences are my top priority. My work is all about YOU and how you want to travel. Whether I'm working with accessibility needs or being an ally on a LGBTQ honeymoon, I love unique trips! And I take pride in making a safe space for all my clients. I also love unique destinations. Although I specialize in the Caribbean and Mediterranean, I love "outside the box" trips too. I have sent clients to Morocco, Japan, the Galapagos and more! If you can dream it, we can do it. In fact, I may have already done it! 

And that means big or small too. So far, I have worked with many groups, like a 50-somethings friend-group headed on a cruise-tour to Alaska. I have also planned a destination wedding in Jamaica with over 40 guests from all over the world.

Otherwise some of my favorite trips include multi-destination Europe adventures and beach trips with the whole family. I work with Expedia a lot, because my clients appreciate boutique experiences. But I also hold several cruise and all-inclusive certifications (ie: Sandals & Beaches Vacations, Virgin Voyages, ALGV, AMResorts and more), because my clients appreciate my expertise with these top-booked experiences.  

My agency is award winning! I have received Expedia TAAP Top Producing Agent several times and am Pinnacle Status with KHM Travel Group. In 2024 I was also nominated for Travel Agent Central's 30 Under 30. I credit these awards and certifications to my clients.

Sustainability, along with diversity and equity in travel are a passions of mine as well. And I show this through the trips I book and education certificates I seek -- like Certified Autism Travel Professional, and Certified Accessible Travel Advocate. Additionally, I serve on the KHM Diversity, Equity and Inclusion Committee, along with the Association of Black Travel Professionals and the International Gay & Lesbian Travel Association. Through this work, I work to make travel more accessible for all. 

But how did I get started with Smiley Travel? Growing up, some of my favorite memories came from our family vacations. That fondness for travel only grew when I studied abroad in college. I had unique opportunities to do so in both Jamaica and Mexico. These experiences are what solidified by passion for travel. And it made me determined to help EVERYONE travel. I mean, what's better than planning people's dreams?! In the future, I hope to give YOU the trip of your dreams too.  

"Smiley Travel is phenomenal"

Me in the Sahara Desert
Me in the Sahara Desert

"Smiley Travel is phenomenal! Rebecca was patient and accommodating. Never gave up on finding the best option for all of us." - Anna Maria G. | Louisville, KY

"We worked with Rebecca to plan a European cruise. She was so great to work with, answered all my crazy questions and was a great source of information. On top of all that, she responded to texts and emails in record time...even when she was traveling on her own vacation! We have already booked our next cruise with her. Looking forward to working with Smiley Travel on many trips in our future!" - Barb S. | Morning View, KY

"We had a wonderful trip and Rebecca’s smart planning and adaptability made it happen!” -Bobby S. | Cincinnati, OH

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
AMResorts Master Agent
Seacademy - Gold Certification
Expedia TAAP Top Producing Agent
Diversity, Equity & Inclusion Committee
KHM Advisory Board

My Reviews

Rating: 5 18 Reviews | 100% Recommended

Fabulous Blue Danube

Reviewed By Rae - Cincinnati Ohio | Traveled to Europe
Rebecca was there every step of the way. She helped me select the right trip, advised on extra excursions and was fabulous at easing my anxiety on foreign travel and customs!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
I'm so glad you loved your river cruise! We'll have to think about how to top it:)
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Amazing Trip!

Reviewed By Rachel - Columbus, Ohio | Traveled to London ~ England ~ Europe
Rebecca was super helpful in planning my work trip/vacation with my grandmother this year. She found us hotels in perfect locations for exploring London, Edinburgh, and Barcelona.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
I'm so glad you enjoyed it! Can't wait for the next one
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European trip of a lifetime!

Reviewed By Bridget Sturm - Cincinnati, OH | Traveled to Europe
We recommend Rebecca to everyone! We had never used a travel agent and we don't know why! She made everything so much easier and helped us to integrate everything we wanted to do.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much!! I really appreciate your kind words. Can't wait for the next one:)
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Best week in Morocco!

Reviewed By Becca - Haleiwa, HI | Traveled to Morocco ~ Africa
Rebecca was very organized and paid great attention to detail. She made the whole pre planning process a breeze and made sure I got to see everything I wanted to see! She was always on stand by in case anything major went wrong, and was always prepared with any questions or concerns I had. I can’t recommend her enough!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much Becca! Can't wait for your next trip:)
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Best. Trip. Ever.

Reviewed By Maria - Washington, DC | Traveled to Italy ~ Europe
So professional and helpful! My trip to Italy was seamless and it was all her doing! Best travel agent I have ever worked with and will only work with her from here on out!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for these kind words! I can't wait for all of your future trips:)
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Best first experience as a solo traveler

Reviewed By AB - Cincinnati, OH | Traveled to Saint Lucia ~ St. Kitts and Nevis ~ Caribbean
She was extremely easy to work with and put in a lot of effort to get me the experience I was looking for. She maintained constant communication and prioritized my needs and wants regarding my solo vacation.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for this kind review Anel! I love when people are willing to solo travel, it's the best
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Ready to go on bucket list trip

Reviewed By Anna - Louisville, KY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Rebecca has been amazing. Booked our 2nd trip with her recently. Customer service was outstanding. Can’t say enough wonderful things!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
I'm always so thrilled to work with you and your family Anna Maria!
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Our special Birthday Celebration Trip .

Reviewed By Barry - Louisville, KY | Traveled to California ~ USA
Rebecca was very easy to work with. She is thorough and thoughtful in how she communicates. Her creative approach was very much appreciated.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
I appreciate this review so much from you, Barry!
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Easiest Trip I Ever Booked

Reviewed By Noelle - Bellevue KY | Traveled to Orlando ~ Florida ~ USA
We went to Disney for MNSSHP last October. Rebecca made the entire process so easy- we just told her what we were wanting and she assembled everything. From the rental car, to the park tickets, to hotels, we didn’t need to lift a finger. We had a fantastic trip and recommend Rebecca to everyone!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for the kind words and all the referrals! I can't wait for your upcoming honeymoon:)
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A Travel Agency that really cares!

Reviewed By Rachael - Louisville, ky | Traveled to Sedona ~ Arizona ~ USA
I have planned several trips with Smiley Travel and every time Rebecca is fantastic. She really listens to all my requests and questions and makes sure I have a perfect trip. I feel so much less stress after starting to plan my trips with Smiley Travel and she finds the cutest niche places for us to stay--one of my biggest concerns when we travel! When we traveled to Sedona AZ, Rebecca found the most perfect rental, with a secluded patio and a great view of the stars! She also recommended some great hikes and things to do in Sedona.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thank you so much for the kind words, Rachael. You're a pleasure to work with. When's the next adventure?!
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Cancun Review

Reviewed By Austin - Louisville, Kentucky | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Rebecca was always willing to be a helpful hand in helping us prepare for our trip. Truly incredible and trusting
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much Austin! Hope to get you on another trip soon:)
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Will definitely go back again!

Reviewed By Joni - Independence, KY | Traveled to Arizona ~ USA
Very helpful in planning our trip. Found a great accommodation that worked for us.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much! Can't wait for your next trip
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Celebrating Retirement trip

Reviewed By Tina - Strongsville OH | Traveled to Italy ~ Europe
Rebecca has been a great help in planning my 2 month Italy/Greece trip. I am not the easiest person to deal with. Budget restrains, my pickiness and date changes can cause anyone headache. She has a good sense of humor and is always willing to take care of things asap.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Tina, you're awesome to work with! Happy to have you as a client since the very beginning of my business.
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Trip of a lifetime.

Reviewed By Nickey - Shepherdsville, KY | Traveled to Oahu Island ~ Hawaii ~ USA
Rebecca worked with me on planning a trip to Hawaii. We communicated on multiple occasions. Rebecca was very knowledgeable and detail oriented.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for this review Nickey! I am so glad you and your family loved your Hawaii trip
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Quick and organized!!

Reviewed By Lauren - Cold Spring, KY | Traveled to Greece ~ Europe
My experience with Rebecca has been great. She has made the process of traveling out of the country feel less intimidating. She is very responsive and organized. My friend and I decided to plan a trip to Greece with very minimal knowledge of what to expect and where exactly we should go, and she was able to give us honest options and guided us through previous trips she has booked. We haven’t gone on the trip yet, but I am counting down the days until we get to see what it’s all about! I will stay recommending her to my friends and family!
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Lauren, I am SO excited for your trip! I'm counting down the days too!
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Amazing Jamaica Trip!

Reviewed By Robin - Cold Spring, KY | Traveled to Negril ~ Jamaica ~ Caribbean
Rebecca did a great job planning a trip to Jamaica for me and my friends. She handled everything you could think of and answered every question that came up super fast.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thank you so much for taking the time to write this review! I can't wait for your next friends trip:)
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Honeymoon!

Reviewed By Sam - Cincinnati, OH | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Rebecca was extremely help and attentive with helping my fiancé and I plan our honeymoon. She helped us understand the best room on the ship to pick based on the fact that we have never cruised before, as well as explained all the packages to choose from.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for your comments, Sam! I can't wait to continue working with you:)
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Honeymoon!

Reviewed By Sam - Cincinnati, OH | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Rebecca was extremely helpful and very attentive! She helped my fiancé and I feel very confident and comfortable with our cruise trip coming up.
I would recommend this agent to my family and friends
Rebecca Smiley responded:
Thanks so much for this review! I can't wait for your upcoming cruise
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