Pamela Fierro
Virginia Beach, Virginia Travel Agent
Coastwise Travel, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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Cruise and Destination Vacation Expert
First and foremost, I'm a passionate traveler, driven by curiosity and a desire to connect with new spaces, places, and faces. From that foundation, I am thoroughly invested in providing exceptional experiences for others seeking to explore new destinations or revisit favorite havens. With a commitment to professional education and research, I am able to match my clients with a cruise or land vacation that suits their personal preferences, I serve as your guide to the best options in travel to the Caribbean, Europe, Alaska, Hawaii, or around the world, according to your budget and priorities. Whether you are a first-time cruiser, or an experienced world traveler, I will show you how to navigate the myriad choices for cruise lines, destinations, resorts, tours, and travel logistics. Are you celebrating a special life milestone, such as a birthday, anniversary retirement, honeymoon, baby moon, empty nest, or family reunion? Let me turn your special time into a spectacular trip.
My Travel Specialties
My Areas of Expertise
CERTIFICATES & AWARDS
AMA Academy
AmaWaterways Specialist
Celebrity Learning Certification
NCL University - PHD Degree
Royal Caribbean University - Master of Adventure
Seacademy - Violet Certification
Windstar Star Specialist
Azamara World Academy Discoverer Level
AMA Waterways AMA Academy Graduate
Celebrity Five Star Training
Virgin Voyages Gold Tier
Princess Commodore
Royal Caribbean Masters
Florida Keys Key Lime Academy Graduate
My Travel Stories
Wine Tasting in the Douro Valley
White Night on Azamara Quest
Trying Horchata in Valencia, Spain
Bike Tour in Avignon, France with AMAWaterways
Welcome to Taino Bay Cruise Port in Puerta Plata, Dominican Republic
Azamara Quest: Spain Intensive Itinerary
I enjoyed an amazing 8-night cruise on Azamara Quest in June 2022 on a Spain Intensive Itinerary. In depth exploration of a destination are a hallmark of Azamara Cruise Line, which offers longer stays in ports, and even overnight stays which allow guests to experience a destination late into the evening, when a ... Read more from my Azamara Quest: Spain Intensive Itinerary story.
Fabulous France: Paris and the Colors of Provence
April 2022
Visiting France was a dream come true. We started off in Paris. I don't think you can find a more universally charming city. We hit the ground running, despite having just arrived after an overnight flight. Our tour guide, Edouard with Memories-France met us at our hotel and we had a wonderful ... Read more from my Fabulous France: Paris and the Colors of Provence story.
Worth her weight in gold!
Reviewed By JO - Virginia Beach, Virginia | Traveled to Bahamas ~ Caribbean
Pamela was recommended to me from a close friend. She helped me decide between three vacation ideas. Once we were set she probably answered 4-5 more phone calls where questions needed answers and she always answered her phone (even on a Sunday). The information she provided via email prepared us well and she was always a phone call away.
I would recommend this agent to my family and friends
5 of 6 people found this review helpful
The Most Pleasant Travel Experience
Reviewed By Nicky S and Zac O - Ithaca, NY | Traveled to Iceland ~ Europe
Pam was such a pleasure to work with. She came highly recommended and I can absolutely see why! Every single part of our trip that Pam planned went off without a single problem and the itinerary she provided us with was so detailed, we never had any questions. It was such an easy and efficient way of traveling and made the trip so much more enjoyable. We truly felt that we got the full Iceland experience within the time/budget constraints that we provided. And we still felt luxurious at every step! I will be recommending Coastwise Travel to friends and family near and far from here on out! We can’t wait to work with you again, Pam! Thank you for helping us have the best honeymoon possible!!
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thank you so much for your kind words. It was truly my pleasure to help you plan such a fun trip. I loved your sense of adventure to explore such a unique destination with exciting experiences.
Thank you so much for your kind words. It was truly my pleasure to help you plan such a fun trip. I loved your sense of adventure to explore such a unique destination with exciting experiences.
3 of 3 people found this review helpful
Best trips ever!!!
Reviewed By Beverly - Virginia Beach Virginia | Traveled to Europe
Pam is the best travel agent to work with. Pam makes sure every step of your trip is taken care of. We had some one to pick us up from the beginning to end. Pam even text , emailed to make sure everything was ok. Pam is very caring about you and your trip experience. If you would like a positive and enjoying trip I promise you Pam will take care of you!!
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
A great help!
Reviewed By Leeann - ellicott city, md | Traveled to Hawaii ~ USA
Pam is willing and eager to help. She is accessible and responded quickly to questions or problems I was having. Having her input and help definitely made our trip easier!
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Every Step of the Way!
Reviewed By Shay - Richmond, VA | Traveled to St. Maarten ~ St. Martin ~ Caribbean
Pamela is awesome! She helped us book our honeymoon trip to Mexico but unfortunately, we had to cancel it the day before due to COVID. However, she was so caring, empathetic, and helpful as she walked us through the travel insurance claim process. Even though we were crunched for time, she still found us an AMAZING honeymoon destination that we decided to book for the following month. The honeymoon was everything all thanks to Pamela. She was still there every step of the way and we could ask her however many questions we wanted while we were away and she had a super fast response time! Pamela is there for you before, during, and after the vacation and I have already referred friends and family to her as well.
I would recommend this agent to my family and friends
Pamela Fierro responded:
It was truly my pleasure to work with you both to help you with your honeymoon plans. I'm so glad that everything worked out for the best in the end! I appreciate your referrals and look forward to working with them -- and can't wait to help you plan your next trip!
It was truly my pleasure to work with you both to help you with your honeymoon plans. I'm so glad that everything worked out for the best in the end! I appreciate your referrals and look forward to working with them -- and can't wait to help you plan your next trip!
4 of 6 people found this review helpful
Perfect Costa Rica graduation trip!
Reviewed By Echo - Virginia Beach, VA | Traveled to Costa Rica ~ Central America
After inquiring about a trip to Costa Rica for my daughter and I and answering some questions about our interests, Pamela sent us a perfect, adventure filled itinerary with 3 destinations, lots of excursions, and private transportation to every stop. I didn’t need to change one thing! The trip was seamless and amazing from beginning to end. This was my first time using a travel agent but in the future Pamela will be my first phone call when considering a vacation.
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thank you so much! It was a pleasure working with you to plan such a fun trip.
Thank you so much! It was a pleasure working with you to plan such a fun trip.
5 of 8 people found this review helpful
Amazing Vacation for First-Time Cruisers
Reviewed By Melissa - Menomonee Falls | Traveled to Caribbean
We asked at the last minute if Pamela could find a vacation for my husband, myself, my son and his college friend to get us out of the cold weather and into some warmth and sun! Pamela asked questions about our budget and our preferences and came back with several options. We had never considered a cruise before, but we trusted Pamela and I'm so glad we did! All of us had an amazing time and there was certainly something for everyone. Pamela promptly answered any questions we had before and during the trip and it was good to know we had a travel professional with all her experience to guide us along the way. I would definitely recommend Coastwise Travel and Pamela Fierro. She will be our first call planning our next trip!
I would recommend this agent to my family and friends
Pamela Fierro responded:
It was my pleasure helping you find an escape from the cold weather! I'm so happy that you enjoyed your vacation and look forward to helping you plan the next one.
It was my pleasure helping you find an escape from the cold weather! I'm so happy that you enjoyed your vacation and look forward to helping you plan the next one.
2 of 3 people found this review helpful
Best Cruise Ever
Reviewed By Mary - Virginia Beach VA | Traveled to Bahamas ~ Caribbean
Pam was amazing! She suggested this trip/cruise and recommended the absolute best cruise for us - and was spot on with our preferences! She was communicative - she even called from her own cruise to make sure we had everything we needed. before our trip I mean, who does that from Antarctica? She had the best ideas for us, she is super friendly and helpful, and I am planning on referring her to everyone I know. I can't wait to work with her again!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
Antiqua 2022
Reviewed By Lisa B - Virginia Beach, VA | Traveled to Antigua & Barbuda ~ Caribbean
Pam was excellent in every step of our planning and travel. We shared what we were looking for and she quickly and concisely provided several recommendations that were on target. She worked with us right up to departure and especially helped navigate the COVID testing requirements. Highly recommend Pam for anyone looking to travel outside the US. She herself is an experienced world traveler and it truly makes a difference.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Most relaxing January cruise ever!
Reviewed By MiMi - Virginia Beach, VA | Traveled to Grand Turk ~ Turks and Caicos Islands ~ Caribbean
Pam was very quick to respond back to us with cruises that were available the week in January that we wanted to go. We were able to chose a cruise and she booked it quickly and took care of the travel insurance for us. She was very helpful with questions we had about the Covid test kits and telling us about the requirements that Princess Cruise lines would have at the time of our cruise.
I would recommend this agent to my family and friends
Pamela Fierro responded:
It was my pleasure to assist you with your cruise! I am so glad that you were able to enjoy a relaxing cruise vacation. There is nothing better than escaping the winter weather and exploring the Caribbean islands. Thank you so much for your review: I appreciate your business!
It was my pleasure to assist you with your cruise! I am so glad that you were able to enjoy a relaxing cruise vacation. There is nothing better than escaping the winter weather and exploring the Caribbean islands. Thank you so much for your review: I appreciate your business!
3 of 5 people found this review helpful
Great Travel Agent!
Reviewed By Pete - Fort Monroe, VA | Traveled to Caribbean
Pam is the consulate travel agent. She is diligent, thorough, and goes out of her way to provide her clients the best possible service.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Best. Travel agent. Ever.
Reviewed By DWS - Dublin, VA | Traveled to Greece ~ Europe
Pam helped us arrange our first cruise ever to the Caribbean on Viking Ocean in 2019. This year we took 2 more cruises, one with our whole family on Celebrity Apex in the Greek Isles and 1 Viking River on the Danube. We are currently working on 2 more. She also arranged a surprise trip to Sandals in Jamaica. She worked through all the travel details for every trip including multiple reschedulings because of COVID. We never lost a penny as she protected our investment and got us the best deal on every trip. She truly cares that every adventure is a superb travel experience. We will never use anyone else!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
pam is the best!!
Reviewed By Melissa - Dublin, Virginia | Traveled to Eastern Europe ~ Europe
Pam is the perfect travel agent for any trip. She is passionate about traveling and brings tons of experience to the table. She takes a personal interest in each trip and has so many helpful tips. If you want the very best travel experience, Pam is the person you want working for you!
I would recommend this agent to my family and friends
5 of 9 people found this review helpful
A trip of a lifetime!
Reviewed By Lisa - Va beach va | Traveled to Rhone River ~ On the River ~ At Sea
Pam is very knowledgeable about traveling and gave us loads of great information and advice. She also planned and orchestrated the entire trip and advised us on places to eat shop and see along our journey. Her expertise made our trip a wonderful and relaxing experience.
I would recommend this agent to my family and friends
Most relaxing family vacation
Reviewed By Renee - Virginia Beach, Virginia | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Pam planned a wonderful family vacation. Every detail was planned and followed up.
I would recommend this agent to my family and friends
Awesome, relaxing vacation!
Reviewed By Melissa - Menomonee Falls, WI | Traveled to Caribbean
Working with Pamela is always a pleasure. She has expert and inside knowledge that is priceless in planning our vacation. I can rely on her advice with confidence.
I would recommend this agent to my family and friends
Trip of a Lifetime!
Reviewed By Karen - Virginia Beach, VA | Traveled to Uganda ~ Africa
I cannot think of a more responsive company. Regardless of the time of day (or night) Brian Fierro was always available to help with every aspect of my travel. It made it very easy to enjoy this once in a lifetime opportunity to see chimpanzees and silver back gorillas in their natural habitats. I cannot thank them enough for creating an exceptional adventure.
I would recommend this agent to my family and friends
A superb trip, every activity & every day very
Reviewed By Bob - Virginia Beach, VA | Traveled to Iceland ~ Europe
Very thorough and detailed travel consultant. She is experienced and very helpful when questions arise
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
20th anniversary trip
Reviewed By Bryan and Lawrie G - Annapolis, MD | Traveled to Hawaii ~ USA
Pam did a great job planning and providing for our vacation. I am especially thankful we had an agent to help us when there was an unforeseen problem in our trip. Due to the fires in Maui we needed to make changes and she was able to do these efficiently so that I did not have to worry about it and we still had a great time on our trip.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Amazing anniversary trip!
Reviewed By MJ Darling - Chesapeake, VA | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Pam helped us select an anniversary getaway that was spectacular. She took care of all the detail (room type, airfare) - and even had an anniversary surprise for us! Her experience helped us navigate a tight layover (including customs). It is a trip we will cherish!
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thank you for entrusting us with your anniversary trip! It was truly a pleasure working with you on this special celebration. We're so glad you enjoyed the beautiful island of Antigua.
Thank you for entrusting us with your anniversary trip! It was truly a pleasure working with you on this special celebration. We're so glad you enjoyed the beautiful island of Antigua.
1 of 2 people found this review helpful
Hawaii - Paradise Experienced
Reviewed By Bob S. - Virginia Beach, VA | Traveled to Hawaii ~ USA
Very detailed oriented. She asks you questions that you probably forgot to ask here about trip plans. You will get a complete online trip itinerary with everything you need. I highly recommend.
I would recommend this agent to my family and friends
Perfect Honeymoon
Reviewed By Mlong023 - Virginia Beach, VA | Traveled to Hawaii ~ USA
Pamela was very easy to work with and always got back to us timely. She had great knowledge of our destination and really helped us have an amazing honeymoon.
I would recommend this agent to my family and friends
Pamela Fierro responded:
It was my pleasure to help you plan your honeymoon to Hawaii! Congratulations and best wishes for much happiness together.
It was my pleasure to help you plan your honeymoon to Hawaii! Congratulations and best wishes for much happiness together.
2 of 4 people found this review helpful
She is AMAZING! Book her EVERY TIME!
Reviewed By Shay - Richmond, VA | Traveled to Mexico
Pamela is absolutely AMAZING! She is very hands-on and personable. I have worked with other travel agents before and their initial phone consultation lasts 10-15 minutes and all they ask is where we want to go and what our budget is. Pamela is completely the opposite! Our first phone conversation was about 45 minutes long. She wanted to know about us, how we like to travel, where we want to go, what we most liked and disliked about previous travel, our budget, and so much more. She was so knowledgeable about all the areas she talked about and was able to cater to touristy activities as well as adventures that aren't the typical cookie-cutter experience. She is amazing and I will definitely use her again!
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thanks for your kind words. It's so important to me to get to know my clients' priorities and preferences, and to build a trip that is personalized. Can't wait to help you with your next trip!
Thanks for your kind words. It's so important to me to get to know my clients' priorities and preferences, and to build a trip that is personalized. Can't wait to help you with your next trip!
2 of 4 people found this review helpful
Great Trip!
Reviewed By Curtis - Sarasota | Traveled to Danube ~ On the River ~ At Sea
Pamela found us the perfect Riverboat Cruise on Avalon. The Active and Discovery cruise was exactly what we were looking for.
I would recommend this agent to my family and friends
Pamela Fierro responded:
I'm so pleased that we found the perfect cruise for you! It is such a wonderful experience. It was a pleasure working with you, and I look forward to planning your next adventure!
I'm so pleased that we found the perfect cruise for you! It is such a wonderful experience. It was a pleasure working with you, and I look forward to planning your next adventure!
3 of 6 people found this review helpful
Amazing Experience!
Reviewed By Lauren - Virginia Beach Va | Traveled to Bahamas ~ Caribbean
Pamela is a great agent to work with! She makes the planning super easy and makes sure you book everything you want to do on your trip. She was such a big help with our emergency situation. My flight home was canceled due to weather, so I had to extend my trip out an extra day because I could get on another flight that same day. She was quick to respond and made sure I had a hotel to stay in close to the hotel to be sure I wouldn't miss that flight. We had a wonderful time on our most recent cruise! Definitely will be booking with her again!
I would recommend this agent to my family and friends
Pamela Fierro responded:
It was my pleasure to help you! It is frustrating when there are airline delays and cancellations, and fortunately, you were able to make the best of it and not let it ruin your trip. I'm so glad you enjoyed your cruise - I can't wait to help you plan the next one!
It was my pleasure to help you! It is frustrating when there are airline delays and cancellations, and fortunately, you were able to make the best of it and not let it ruin your trip. I'm so glad you enjoyed your cruise - I can't wait to help you plan the next one!
1 of 2 people found this review helpful
Winter Wonderland of Adventure
Reviewed By Chasing Northern Lights - Odenton, MD | Traveled to Iceland ~ Europe
Pam took the time to hear about the things we would be interested in doing on our vacation. She helped us tremendously with the adventure we had envisioned making it come to life.
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thank you for allowing me to assist you with your vacation - what an amazing destination!
Thank you for allowing me to assist you with your vacation - what an amazing destination!
2 of 4 people found this review helpful
The. Best. Trip. Checked every box.
Reviewed By Rick - Virginia Beach | Traveled to Bahamas ~ Caribbean
Pam was outstanding! We asked to go somewhere sunny. Yeah, pretty vague. Pam came up with an all-adult Bahamas cruise on the Virgin Scarlett Lady. Amazing! We had never heard of the ship, and Pam had recently returned from a trip on her. So, Pam knew the ship, and Pam knew us...perfect fit. As a friend of mine said, "that's why you work with a travel professional...they know stuff". Pam's communication was excellent, from booking our flights to recommendations for shipboard and on-land fun. Plus, she found us a bonus for our bar tab...I see that as a win. Personable, knowledgeable, HIGHLEY recommendable ! Thank you Pam, for an amazing experience! We never would have found it without you. BTW, can you book us on Bezos' space rocket?
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
Sandals Grand Antigua anniversary trip
Reviewed By Dean - Virginia Beach Va | Traveled to Antigua & Barbuda ~ Caribbean
Pam was very thorough, gave us great options to choose from, and really nailed won the details so we didn’t have to!
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
Wonderful Week On Celebrity Edge
Reviewed By Megan - Virginia Beach, VA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Pam was wonderful to work with! She helped us plan our trip -- air travel and cruise. Pam was very knowledgable about the ship and helped us choose a perfect stateroom. Her expertise in the Covid rules and testing requirements made travel a breeze! We can't wait to plan our next trip with her!
I would recommend this agent to my family and friends
Pamela Fierro responded:
Thank you so much for your review. It is my pleasure to assist you with your cruise. I appreciate your business and look forward to planning the next trip.
Thank you so much for your review. It is my pleasure to assist you with your cruise. I appreciate your business and look forward to planning the next trip.
5 of 10 people found this review helpful
River Cruise in Europe
Reviewed By Mary and Mike - Ocean City Md | Traveled to Germany ~ Europe
Mary and I had an excellent experience with Pam on our river cruise in Europe. Pam was extremely knowledgeable and helpful to us on our first trip to continental Europe. Always quick in getting back to us with answers to our questions. We would use Pam again and highly recommend her to fellow travelers.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
A Bucket List Trip
Reviewed By Holly C - Virginia Beach, VA | Traveled to South Africa ~ Africa
Pam is a detailed and enthusiastic travel planner who creates an unforgettable travel experience for her clients. She listens with intention and provides excellent customer service. Our trip included adventure, local attractions and cultural experiences that were unique to the area.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
My first cruise
Reviewed By Mike - Long Beach New York | Traveled to Bermuda ~ Caribbean
Pam did a great job for us. She was able to get us a better room for the same rate. When my travel plans put the trip up in the air, Pam was in contact the whole way to make sure I was going to make the trip. It was a pleasure to deal with someone who cared so much about our trip.
I would recommend this agent to my family and friends
Pamela Fierro responded:
I'm so glad you enjoyed your first cruise! I hope it is the first of many. It was truly my pleasure to work with you.
I'm so glad you enjoyed your first cruise! I hope it is the first of many. It was truly my pleasure to work with you.
2 of 6 people found this review helpful