We were kind of nervous never being on a cruise before but Elisa made us feel super comfortable and we will consider traveling with her again

She was very helpful anytime I called or text she would respond. She work with our group and every thing we asked of her she did. We were all on the same floor and the rooms were next to each other. Having every one so close made it easier to keep up with everyone. She was awesome. Thank you so much.

Easy, convenient and great communication

She was absolutely AMAZING!!!! She is very organized, easy to communicate with and very knowledgeable. She planned a cruise for me and my 24 guests and its was amazing. She was also very patient . I will be using her for all my trips in the future if possible:)

Everything that this trip was said to be was exactly, I really enjoy working with Elisa on getting my plans meet.

I really was please with Elisa's services. She was by all means very efficient.

This trip was patiently & thoroughly put together. No question seemed too small to answer. From airline to hotel to transportation to the dock to boarding the ship, each detail was considered. That made our 1st cruise experience so enjoyable!

Elisa has made my traveling experience fun filled and enjoyable. I look forward to vacations and she makes each one special for me. She is prompt to respond to any questions I may have. Elisa follows up after my trips to make sure I was totally satisfied with my trip and her services. Definitely the TRAVEL DIVA.

I am busy working mom and I need to make sure that our vacations are great. Working with Elisa was fantastic. She took the research off of my hands and allowed me to be as specific as I wanted in planning the vacation. She made suggestions and guided our choices to ensure the best possible vacation plan. I liked also that she had been to many of the places. First hand knowledge is worth a ton when planning to vacation in a new place. She brings that value. I highly recommend turning over your travel planning to Elisa. Let her take the hard part away so you can get away.

Elisa Gaines is amazing very knowledgeable, she is kind sweet and just awesome person. She did not mind in the many phone calls and emails, she worked out every detail for me and we so appreciate her and will tell all our friends and family to book through her.

Treats you like family. Informed me of all updates.

It was a great and easy experience from the first interaction to the last interaction. She was a pleasure to work with.

Thank you so much, we have had the best time ever. The hospitality was phenomenal, the resort was so incredible we had 2 butlers and the one that we really stuck close with, his name is Chase, he was awesome, took care of everything we needed and didn't know we needed.

You did an amazing job helping me plan this trip, I had no clue on what to do or how to do it. You are amazing and we are so grateful to you for that. No exaggeration we really have thoroughly enjoyed ourselves. I wish we could have stayed longer.

I want to THANK YOU again for assisting me with all the details & uncertainties. You are a true professional. I'll definitely recommend you to anyone who's looking to cruise/travel.

Elisa has been a phenomenal travel agent. Very informative, detail oriented, and just the complete package. She was always on top of any issues that had occurred! Will be definitely using her for any and all future travel plans!

Elisa is a great agent. She was always available to help me and she did a great job planning my vacation.

Elisa was so awesome and attentive. She was able to answer all of our questions within a timely manner and was great with communicating with us via phone, email, and text. Everything was perfect from booking, until the day of our trip, and afterwards. We would most definitely be booking with her again.

She is the best travel agent. Whenever I asked her any questions if she did not know the answer she was would always find out and pass the information along. Whenever we made changes she jumped on them fast and was a pleasure to work with.

Thanks to Elisa, this trip was EVERYTHING!! From the time we got to our departure airport to our return trip, everything was taken care of and all of our needs met. Our resort stay was outstanding and we needed for nothing. Updates on any changes in our itinerary was provided by Elisa....in advance! This was my BEST vacation ever!!! You can't go wrong putting your vacation plans in Elisa's hands!!! Trust me!!! Thank you, Elisa!!!

Elisa Gaines was great with our girls’ trip to Vegas. I was nervous to reach out to a travel agency at first, however I'm glad I did. She was very friendly and informative. She presented my group with packages to choose from and guided us along the way. The trip was booked about 5 months in advance and booking with an agency allowed everyone to pay the trip off at their own pace. I really liked the fact that she made herself available to us throughout the entire process of the trip. No question/problem was 2 big or small for her to deal with. She always pointed us in the right direction and or path, gave advice, and even calmed me down when my flight was delayed, and we missed our connecting flight. She immediately got on the phone and found us an alternate route. The issues I had, had nothing to do with Elisa Gaines and I'm sure she will forward my concerns and complaint to the appropriate parties involved. I have already recommended her to friends and family.

Thank you Elisa for making my first time cruise experience unforgettable! You were instrumental in my first stage planning and all the way through the end. Thanks for answering all my questions, alleviating my fears and sharing your insightful tips. Also thanks for the bottle of champagne! Can’t wait for the next Cruise!

This was our first family trip!!! From start to finish Elisa Gaines provided top notch service! She was always willing to assist us with any questions or concerns we had. All we had to do is submit payments and she handled the rest. There ended up being 16 of us who traveled together and ALL of us had the experience of a LIFETIME!!!! We are already looking into next years trip that will no doubt include Mrs. Gaines as the lead:-) We had several first time cruisers and they had a blast.

Elisa you are stuck with us now, I will be contacting you soon to plan my 20th wedding anniversary trip!!!

God Bless You! You are certainly first class in your field.

Tanyetta Buckner

Elisa is an awesome travel agent. She planned our honeymoon cruise and believe me, she left no stone unturned. She was easy to work with and made every effort to make sure we felt special. Although she has many clients, she makes each one feel like they are the only one. She goes that extra mile to make your travel experience a pleasant one. When we arrived in our cabin, Elisa was thoughtful enough to have a bottle of celebratory champagne waiting for us. How nice is that? Elisa will work tirelessly to find you the best vacation for the absolute best price. Just know that when Elisa plans a vacation for you you get the best in the business - The Travel Diva. I would recommend her to anyone and will definitely use her services again and again. When you work with Elisa, she will make all the plans and you will make the memories. Happy travels.

I am a huge customer service critic and I have been pleased so far. There was a level of comfort and sincerity in every interaction.

Elisa is a breath of fresh air! She made the preparation for our vacation easy and painless. After a bad experience with another agency last year I swore I would do it all on my own in the future BUT when I first spoke to her I was put to ease. Thank you for your professional warm and friendly manner. I look forward to working with her again!!

Ms. Elisa, my family & I want to extend our gratitude for a job well done! With it being my first time planning alone, you made it SO easy for me. I appreciate everything you did for us! Definitely a trip to remember! This was our first vacation as a great big family! We can't thank you enough! We're now looking into another vacation & most certainly working with you again! Also, we'd like to send you a gift for all of your hard work, what would be the proper address that you'd receive that? Again, thank you!!

Most travel agents simply plan trips. Elisa Gaines creates experiences for her clients that they will remember for a lifetime. She has a sincere passion for what she does. I have traveled with her multiple times and each trip was more enjoyable than the last. She is truly the Travel Diva!

Elisa has always been very professional in handling the THREE cruises I have booked with her. She responses very quickly with the quote I ask for, and has given me all the details that I needed to make my trip enjoyable. I will always use her for travel and has referred her to my friends as well. Thank You Elisa Gaines

I have had the pleasure of working with Elisa a few times. This last vacation with my family has made her our designated travel agent. She is such a pleasure to work with and is always available.

Elisa was a joy to work with. She was always professional and answered all of my questions whenever I needed her assistance or just simply didn't understand something. In the beginning stages she walked me thru the process of setting up a international trip and the choices she gave me for Jamaica were excellent. It was my 50th Birthday celebration and I wanted it to be super special. Well thanks to Elisa, it was. She was so very thoughtful that she sent my best friend and I a gift that was delivered to us personally down in the lobby at the resort. I was blown away at how considerate she was. But honestly I didn't expect anything less. She's excellent at what she does and I've already told so many of my friends and colleagues about her. I'll say this in closing, if you've got a destination vacation coming up soon, let Elisa set it up for you. As far as my airline experience, I thought it was much too long when returning. I'll definitely do a direct flight next time. Comfortable though

Upon contacting Elisa and expressing my interest in traveling to Montego Bay, Jamaica with a group of friends to celebrate my 50th Birthday, she immediately got back to me with a package deal that included hotel and airfare rate. Elisa was always available to answer any questions me or my guest had throughout the entire planning phase and we contacted each other via phone, email and text. She contacted me a few days before my trip to let me know that she would be available to take my call should I have any issues while away on vacation. Of course, there was no issues. Elisa had everything organized perfectly. And to make my Birthday Celebration even more special, Elisa had a lovely birthday gift delivered to the concierge desk for me and even my guest. What an nice geture from an amazing travel consultant. Can't thank her enough!

Made sure I enjoyed my first cruise

I WOULD JUST LIKE TO TAKE THE TIME TO SAY THANK YOU..ELISA.FOR THE PAST 2 YEARS YOU HAVE BEEN A PLEASURE TO WORK WITH..RATHER THEN DO IT MY SELF..YOU JUST DO IT MUCH BETTER.I LOOK FORWARD TO TRAVELING WITH YOU IN THE NEAR FUTURE.. HECK YOU ARE MY BEST TRAVEL AGENT IN THE WORLD.KNOW THAT. SHE IS A VERY SWEET PERSON INSIDE AND OUT SIDE..SHE'S A KEEPER...THANK YOU ELISA......ONA JOB WELL DONE...

I want to say thank you for both cruises I was able to attend I had a great time Lisa you made the payment plan affordable and easy. You are the only person I have worked with and you are easy to work with very understanding and always trying to help. Thank you again and keep up the good work. I will let you know when I am ready to take my next cruise

Booking for a group can be a challenge! At the last minute my roommate cancelled. I was able to get another roommate, and with a complaint Elisa was able to work her magic and make sure both airline and hotel had the correct name change. While on the trip, the birthday girl and guess was greeted with a special token on thanks for booking with Elisa. Very touching.

Reliable and flexible. Thanks Elisa!

It was a pleasure to work with Elisa Gaines. She was very passionate about making our vacation a success. She went over and beyond what we expected as our travel agent. Her service was very professional and we are looking forward to booking our next trip.

Any travels I plan for the rest of my life wil be planned by Elisa. She is the best out there. The most patient and understanding agent I ever met. No matter how undecisive I can get while making my plans, Elisa remains so calm and helps me thru the process until I am completely satisfied. I have gone on 5 cruises with her assistance and have been happy everytime! Thank you Elisa for your great work! I will continue to refer you to all my friends and family.

Traveled to New Orleans and 3 cruises now booked for Punta Cana for 5/11/15 Thanks Elisa

Elisa is excellent to work with. She is very professional, responds very quickly and is very knowledgeable. She has made planning vacations a breeze. She is definitely a contact to have on speed dial!

Elisa is so amazing to work with! She is very prompt and detailed with her research into the locations! She perfectly understood the vibe I was going for on my birthday trip and handled the group payments very efficiently, which was one less burden off my shoulders. I have since recommended Elisa to everyone I know planning a trip and I am already thinking about my next vacation!

She is the absolute best at what she does.. Thanks you Elisa!!

We were kind of nervous never being on a cruise before but Elisa made us feel super comfortable and we will consider traveling with her again