Meticulously Planned!
Reviewed By Athens, Santorini, Mykonos - CHICAGO | Traveled to Greece ~ Europe
Samantha was a dream to work with! Given the highly regulated pandemic environment it was imperative to work with not only a travel advisor, but this one in particular! From the transfers to and from each hotel to the ferries needed to travel from island to island, Samantha had every detail perfectly ordered. Her follow-up was impeccable (and necessary due to all of the pre-work needed to be completed before entering Greece). I'm definitely planning all of my future travel with Samantha.
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
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Wouldn't have been a great trip without her he
Reviewed By Kayla S. & Andy H. - Des Plaines, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
It was our first time traveling out of the country and we wanted help just to make sure we were doing everything right. Samantha was great help with giving direction and necessary information needed. She found the perfect resort for us that had everything we asked for. She had also provided information that we didn't think about!
The best thing about Samantha is that she is very organized and detailed! She provided itineraries and receipts to everything. I am definitely going to reach out to Samantha for future international trips.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Best service
Reviewed By Sha - Chicago, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Sam has helped planned our honeymoon, anniversary vacation and now one of our first family trips. She made planning a last minute vacation stress free. She sent us a many options based on our preferences and was always quick to respond when we had other requests. Prior to our trip, she checked in frequently to make sure everything was set and to answer any questions. She contacted the resort for us to arrange transportation with car seats and made sure our room was prepared for our kids. We truly only had to pack our bags and leave. I will always reach out to her when planning any trip and will continue to recommended Sam to everyone I know!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Disney World Trip Planning Made Easy!!!
Reviewed By Matt D - Chicago, IL | Traveled to Orlando ~ Florida ~ USA
Sam was such a pleasure to work with. She brought in a Disney World specialist to help us plan our daughter's 5th birthday surprise trip, which was insanely helpful to making our trip smooth...or as smooth as it could be with 3 kids 5 and under.
The resort was perfect for kids. The explanation of Disney Genie was great and totally worth the few extra bucks per day. I liked how we were presented different trip options (ie - hotel to stay at, drive or bus, etc) as well, so we really felt like we were part of the planning. Overall, a great trip and we will absolutely be using Sam on future trips! Thanks Sam!! ...and Mike!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Amazing 40th Birthday!
Reviewed By Shonima - Lisle, IL | Traveled to Jamaica ~ Caribbean
Sam was amazing, there was not a single detail missed. She is extremely easy to work with, always makes herself available and follows through on every detail.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Most fun trip for a group of 14!!
Reviewed By RT - Wisonsin | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Good listener, Very helpful and prompt with her tesponses
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Samantha is great!
Reviewed By Toni T. - Atlanta, GA | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Working with Samantha has been great. She is helpful, friendly, and professional. I have already referred her to a few other friends.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Yeah, Mon!
Reviewed By JM - Lombard, IL | Traveled to Jamaica ~ Caribbean
Working with Samantha took away all the typical stressors of trip planning, especially researching hotels and making all the necessary reservations. She researched resorts, gave us options and room types at each resort with pricing, descriptions, and included amenities. Our options were nicely organized in a personalized webpage, making it easy to compare our choices.
We ultimately booked an all-inclusive trip to Jamaica. Samantha booked our flights, airport transfers, accommodations, and an excursion. All of the information we needed was communicated via email. She even had a phone app where we could access our trip details and itinerary.
She was always available to answer any questions about our trip and provided a very smooth experience from beginning to end. We will definitely book with her again!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Destination Wedding in Cancun!
Reviewed By Gigi - Chicago, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
I had my destination wedding in Cancun and had over 140 guests so I knew I needed a travel agent to help me get through it! Samantha was fantastic to work with - very communicative and patient on any questions we had or our guests had, extremely organized, and provided us regular reports and updates i.e. which of our guests have booked or not, open items that needed to be addressed, etc. I highly recommend her to any couple planning a destination wedding!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Hassle free booking and the most perfect vacation!
Reviewed By Arusa - Spring, Texas | Traveled to Cancun ~ Quintana Roo ~ Mexico
Samantha was a pleasure to work with. She was great about communicating with us not only during the booking process, but even during our vacation when we needed help with anything . She listened to all our requests and her recommendations for our first family vacation did not disappoint! Excited to work with her again for our future travels.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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The most epic 40th birthday trip
Reviewed By Esto - Chicago, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Samantha was AMAZING... She was very responsive , answered all my annoying questions, had the best recommendations and made booking a trip so easy. My friends and I cannot wait to book another trip with her.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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The Perfect Honeymoon!
Reviewed By L Fuss - Chicago, IL | Traveled to Africa
Samantha was great to work with! She listened to what we wanted for our Honeymoon and delivered exactly that! Relaxation first in Mauritius (a place we never even heard of before and absolutely loved!), adventure on safari, and shopping/tourism in Cape Town. It was the best! She was always available for any questions and did everything she could to ensure that our Honeymoon was as special as possible. Highly recommend for your next trip!
I would recommend this agent to my family and friends
Samantha Gagni responded:
So happy that you had a great time on your honeymoon!! It was a pleasure working with you both on planning the perfect trip to celebrate your wedding. Looking forward to helping you with future getaways!!
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Seven A Lucky Number
Reviewed By Glenn - Elgin, Illinois | Traveled to Antarctica ~ Antarctica
What a professional, Sam lives and breaths travel and would not be surprised she goes to sleep with a carry on bag at her side. The destination, Antartica the 7th continent (February, 2024) on a 12 night expedition cruise on Hurtigruten, now HX. It was one year of planning for our son, my wife and I. Sam organized a video presentation (January, 2023) with a Hurtigruten representative highlighting the expedition. A week later we made the commitment to join VS1's hosted trip. Through out the entire process Sam responded to our questions no matter how minute (sorry) and tempered our concerns. She kept us abreast of recommended items to purchase from clothings to water proof cell phone coverings. November/December proved to be a critical time to provide timely medical information and insurance documentation, Sam shepared us through the process. On February 5, 2024 it was showtime and indeed what a 'once in a lifetime experience'. Thank you Sam and VS1.
I would recommend this agent to my family and friends
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Fabulous family vacation!
Reviewed By JC - Chicago, IL | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very easy to work with, professional, responsive, and went above and beyond to ensure my family was well cared for and taken care of.
I would recommend this agent to my family and friends
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Great Trip to Colorado!
Reviewed By Jason - Chicago, IL | Traveled to Denver ~ Colorado ~ USA
Samantha did an amazing job planning my trip to Colorado. I made it a road trip from Chicago so she helped me book the rental car and place to stay. Will definitely use her for all my upcoming trips!
I would recommend this agent to my family and friends
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Amazing 2-Week Bespoke Road Trip!
Reviewed By Maggie - Charlotte, NC | Traveled to Washington ~ USA
Sam helped create a totally bespoke trip for my husband and I to do a 2-week road trip down the west coast in a camper van! Her help was critically important, since it was a long trip and pretty complex - finding and booking the van, planning the route, finding and booking campsites, having options for things to stop and see, etc. I ended up getting really busy at work during planning crunch time, and knowing that our trip was planned and easily accessible in an app was a total god-send. She was also available to help through a few things that occurred over the course of the trip, which was really reassuring. Sam is super easy to work with and I would definitely recommend her travel services!
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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