Kelly Diaz
Kings Mountain, North Carolina Travel Agent
Rope Drop Travel, an independent agent with Rope Drop Travel, NJ, a Travel Leaders Network Affiliate Agency
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Family Dream Vacation Specialist
I believe it was at the age of 9, while on a trip to Walt Disney World that I fell in love with travel. From that week, to the more recent trips that I have taken with my husband and three older children, I realized that family vacations are the perfect way to make memories that last a lifetime!
In the last 3 1/2 years I have been to Orlando, Florida 9 times. Within the same amount of time, I have been to Walt Disney World over 5 times. I was an annual passholder at Universal Orlando Resorts in both 2019 and 2020, which allowed me to gain even more experience there. I have been to SeaWorld Orlando regularly since I was 2 years old and have been to Discovery Cove twice. I have trained extensively to become a Disney Destination Specialist and Universal Resort Specialist. Also, I am constantly continuing education in the area of travel and I take personal trips to gain hands-on training as much as possible.
Aside from travel to the Orlando area, I enjoy traveling to area beaches along the east coast of the United States. Some beaches that I have visited include the Outer Banks of North Carolina, Myrtle Beach in South Carolina, and Jax Beaches along the coast of Florida.
With my experience in travel, love for family-time, and passion for planning, I would love to help make your vacation dreams come true!
Walt Disney World and Universal Orlando Specialist
View of Epcot World Showcase
-Disney Destination Specialist
-Universal Orlando Resorts Specialist
My Areas of Expertise
Best Travel Agent!
Reviewed By Tiff - Kissimmee, Florida | Traveled to Orlando ~ Florida ~ USA
She went above and beyond to ensure we enjoyed ourselves on our trip! She even helped us cancel a dinner reservation while we were on our trip. She was super sweet and extremely efficient.
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you for taking the time to leave a review! I really enjoyed planning with you for your Disney trip!
Thank you for taking the time to leave a review! I really enjoyed planning with you for your Disney trip!
5 of 7 people found this review helpful
A trip worth a million memories
Reviewed By Rebecca - Southport, North Carolina | Traveled to Orlando ~ Florida ~ USA
It was an absolute pleasure to work with Kelly. She provided everything I requested or needed for our trip. Would hands down recommend and book future travels with her.
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you for taking the time to leave a review! I thoroughly enjoyed planning for you and your family! I hope to work with you again soon!
Thank you for taking the time to leave a review! I thoroughly enjoyed planning for you and your family! I hope to work with you again soon!
3 of 3 people found this review helpful
Best trip ever!
Reviewed By Leslee - Belmont NC | Traveled to Orlando ~ Florida ~ USA
Kelly is the BEST agent. She pays so much attention to detail and planned like it was her own vacation. She was readily available to answer all questions even on our trip. She is remarkable!!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Dream trip for us and the grandkids!
Reviewed By Denise - Oak Island, NC | Traveled to Florida ~ USA
Very professional but with heart.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
SeaWorld Family Trip!!!
Reviewed By Kimmy - Gastonia, NC | Traveled to Orlando ~ Florida ~ USA
Kelly was very helpful throughout the entire process! Once we arrived to our hotel we received a gift from Kelly for the children, which I thought was very thoughtful. We were able to contact her with questions and she was available every time. We will definitely be booking more trips with her and recommending her to family and friends!
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thanks for taking the time to review your trip to SeaWorld. I loved planning for you guys and look forward to doing it again in the future.
Thanks for taking the time to review your trip to SeaWorld. I loved planning for you guys and look forward to doing it again in the future.
3 of 5 people found this review helpful
The Most Magical Place On Earth
Reviewed By Dylan - Boiling Springs, South Carolina | Traveled to Walt Disney World ~ Florida ~ USA
We planned a last minute Disney Trip (a month before) and Kelly was able to find us affordable tickets and reservations at some of the Disney restaurants. If we ever had a question she would get back to us lighting quick. Truly above and beyond service!
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you so much for taking the time to review your trip! It was a pleasure working with you!
Thank you so much for taking the time to review your trip! It was a pleasure working with you!
6 of 11 people found this review helpful
Amazing trip!
Reviewed By Jenna - Spartanburg, SC | Traveled to Orlando ~ Florida ~ USA
She helped us plan a last minute trip to Disney. We all got to do everything that we wanted! She even helped us get reservations at some of the parks!
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you for taking the time to submit your review. I really enjoyed working with you and planning for such a great group!
Thank you for taking the time to submit your review. I really enjoyed working with you and planning for such a great group!
4 of 7 people found this review helpful
Our Magical Trip
Reviewed By Lauren - Gastonia, NC | Traveled to Walt Disney World ~ Florida ~ USA
Kelly was so incredibly helpful. She took care of booking all reservations for me, reminded me of any upcoming deadlines, and answered any questions that I had. She was available whenever I needed her and was knowledgeable about the parks, dining, and every little detail in between. Having her handle things for us made our trip so much easier. We will definitely book with her again next time!
I would recommend this agent to my family and friends
The eat trip ever
Reviewed By Adam - Howell, NJ | Traveled to Walt Disney World ~ Florida ~ USA
Very nice! Patient and went above and beyond! Quick responses and made this trip super easy to plan
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you so much for taking the time to leave a review for your trip! It was a pleasure helping you and your family with your Disney trip!
Thank you so much for taking the time to leave a review for your trip! It was a pleasure helping you and your family with your Disney trip!
2 of 4 people found this review helpful
Finally a getaway
Reviewed By Mel Mel - Pembroke Pines, Florida | Traveled to Orlando ~ Florida ~ USA
Kelly is amazing. I must say I have worked in the travel industry over 20 years and this is true guest experience. She had all the answers and what she did not know she followed up straight away. Additionally she provided suggestions surrounding the fact I was traveling with a family. She had invested in getting workarounds to finding food late at night in the event kids got hungry. This is a world class experience even finding the right hotel fit and knowing current safety regulations etc I will definitely use Kelly again.
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you, not only for taking the time to review your experience, but also for the detailed response that you provided. It was a pleasure to serve you and your family!
Thank you, not only for taking the time to review your experience, but also for the detailed response that you provided. It was a pleasure to serve you and your family!
4 of 8 people found this review helpful
Best trip by far!
Reviewed By Candace - Spartanburg, SC | Traveled to Orlando ~ Florida ~ USA
Absolutely amazing!! Couldn’t have asked for a better planner and she even got us a special treat for our first day there! 10/10 would recommend!
I would recommend this agent to my family and friends
Kelly Diaz responded:
Thank you for taking the time to give a review! It was a pleasure to plan for your sweet family!
Thank you for taking the time to give a review! It was a pleasure to plan for your sweet family!
4 of 8 people found this review helpful
It was a great trip
Reviewed By Stefan - Kings Mountain NC | Traveled to Philadelphia ~ Pennsylvania ~ USA
I didn’t have to worry about anything. She took care of basically everything I needed
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
Wonderful Experience
Reviewed By Leslee - Belmont NC | Traveled to Orlando ~ Florida ~ USA
Kelly has been great to work with! She is always willing to answer questions we have. Super flexible and available to help us day and night. I'll never use a different agent!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
The kids' first trip to Disney
Reviewed By JSB - Stanley, NC | Traveled to Orlando ~ Florida ~ USA
Kelly made it super easy to plan our trip, and quickly responded to all of our questions along the way. It was a pleasure to work with her! We had a wonderful trip!
I would recommend this agent to my family and friends
1 of 4 people found this review helpful