Roul is A Problem Solving Ninja
Reviewed By Eric - Rio Rancho, New Mexico | Traveled to Alaska ~ USA
No one wants problems to arise when going on a vacation, but when they do, you’ll be glad you have someone on your side to save you time (and money) figuring it all out.
Roul was pivotal in helping coordinate family members in different states and time zone across the country for our family vacation cruise to Alaska. Then we hit an unexpected snag as one of our travelers tested positive for COVID 48 hours before we were set to leave for the airport. Roul sprung into action and not only did he let us know what t do, he coordinated a refund and made sure the rest of the family was all set to go.
Not only that, but Roul made sure that all of the accommodations were coordinated for our special needs child on his first ever cruise (which gave us peace of mind).
There’s absolutely no reason you should EVER book a vacation without a rockstar travel agent like Roul.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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Disneyland family trip!
Reviewed By Disney - Graham wa | Traveled to Disneyland ~ California ~ USA
Roul was so helpful! He made our trip so smooth, answered all of my questions and was always available! I am so grateful for his expertise and will use him again for our future trips!
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Family Disney Trip
Reviewed By TracyH - McKinney, TX | Traveled to Orlando ~ Florida ~ USA
This was my first experience not booking our Disney trip myself and I'm so glad I went this route. Roul was amazing to work with and was patient through our early on decision making. There were so many changes recently with Disney World and I would have missed out on tons of tips and tricks if I had booked this myself. We will be booking with Roul again!
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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No brainer vacation planner!
Reviewed By Whit - Boulder, CO | Traveled to Disneyland ~ California ~ USA
Roul was great! Helped us pick the perfect elements of our vacation, was responsive and even checked in during our trip to make sure all was going smoothly.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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Family Trip to Disney World
Reviewed By Laure - Pittsburgh, PA | Traveled to Walt Disney World ~ Florida ~ USA
Working with Roul on planning our trip to Disney World was the best decision. He made the entire process so easy, was on top of every detail and was happy o answer any question I had at any time. He also checked in during our trip to make sure all was well and offer help if needed.
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Amazing trip!
Reviewed By AW - MD | Traveled to Walt Disney World ~ Florida ~ USA
Roul, was really knowledgeable and had great tips. He made the booking experience seamless. Even on a very short turnaround time.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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A spontaneous trip to San Francisco!!
Reviewed By LCP - Columbus, OH | Traveled to San Francisco ~ California ~ USA
I needed a trip planned with very little notice for less than 2 weeks away. This could've been a very stressful experience but because of Roul's assistance it was a breeze. He is quick, friendly and detail oriented. He was very focused on sticking to the budget and amenities that I had in mind. He was knowledgeable and a great communicator throughout the experience. My trip to San Francisco was amazing and exactly what I wanted. For a well planned and amazing trip use him for all your travel needs.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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Stress-Free Planning For Our Honeymoon
Reviewed By Abby - Ann Arbor, MI | Traveled to Jamaica ~ Caribbean
Roul was wonderful to work with! He was incredibly prompt in his replies and was able to find us a wonderful vacation that fit our budget and goals. We were planning our honeymoon and wanted to go to an all inclusive resort on the beach, adults only. Roul found us a great package at Sandals Southcoast with everything we needed, found us good flights, and was readily available to answer questions about travel. Would absolutely recommend working with him!
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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The Best Escape!!
Reviewed By Les - Columbus, Ohio | Traveled to Naples ~ Florida ~ USA
Working with Roul was a fantastic experience and I cannot recommend him more highly. I contacted Roul to plan my vacation with no particular idea of where I wanted to go just very specific requirements that I had in mind. He quickly got back to me with several options all over the country that I could choose from. He is very detail oriented and every hotel he chose fit my request perfectly. He was able to answer every question I had and some I did not realize I should ask. He made sure he communicated to me upfront how COVID would impact my stay at each hotel such as if they were no longer offering room service etc. His communication throughout the process was top notch. He answered my emails quickly and even reached out to me once I arrived to ensure everything was as expected with my hotel. He found me a beautiful resort in Naples, Florida with a fabulous spa, 3 pools and several amazing restaurants on the property. It was perfect. I will be using him for all my future travel.
I would recommend this agent to my family and friends
9 of 15 people found this review helpful
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Best Columbus Travel Agent
Reviewed By RealTeamGinge - Columbus, OH | Traveled to Virginia Beach ~ Virginia ~ USA
Roul is the friendliest, most helpful, quick guy you could hope for! I gave him a fairly demanding list of things we were looking for on our next trip and he delivered!
I would recommend this agent to my family and friends
9 of 15 people found this review helpful
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Don’t use anyone else.
Reviewed By Fat father for four - PHX, AZ | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Great planning and communication the entire time.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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The most relaxing trip
Reviewed By Big Al - Huron,Ohio | Traveled to Jamaica ~ Caribbean
Roul was extremely helpful and available. He as reassuring when I had concerns about traveling to Jamaica.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Wonderful Honeymoon Trip Thanks to Roul!
Reviewed By Court R. - Toledo, Ohio | Traveled to Jamaica ~ Caribbean
Roul was great! Always attentive and quick to respond. He helped us find the perfect resort for our honeymoon and we couldn't have been happier with the resort he recommended. Roul was even quick to respond on a weekend day when we were having flight issues. I have told many people about him and one of the couples I recommended him to ended up going to him as well.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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The best honeymoon!
Reviewed By Bethany - Columbus, OH | Traveled to Mexico
Roul was great! He was very responsive, professional, knowledgeable, and made the planning of our trip streamlined and simple. We had an amazing honeymoon and would 10/10 recommend his services!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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“This was the BEST DAY EVER!” - the granddaughters
Reviewed By Diane - Oregon Ohio | Traveled to Florida ~ USA
Roul was very helpful in planning this trip to Disney World. He did a wonderful job working with 3 families and helping understand options available to us so we could have a great experience.
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
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An unforgettable trip with the family!
Reviewed By LSH - New York | Traveled to Walt Disney World ~ Florida ~ USA
Taking into account there are a lot of things to do at Walt Disney World, Roul was very helpful with all the reservations. Also, he provided a lot of tips for the trip.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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This wouldn’t have been possible without Roul!
Reviewed By Eric - Rio Rancho, New Mexico | Traveled to Playacar ~ Quintana Roo ~ Mexico
This was our first family vacation since mom passed away. She had always been our “amateur travel agent” and knew all the ins & outs for the best deals & handle all the details.
When it came time to plan our trip this summer, the sheer number of options was daunting (not to mention the constant reminder that mom wasn’t here to make these decisions anymore). We were pretty much paralyzed by indecision & feeling overwhelmed.
That’s when we turned to Roul - it was the best decision we could have made. Not only did Roul take the time to understand our goals for the trip, he also presented us w/ a manageable list of options that fit our budget.
He handled all the details and was even available to help troubleshoot issues along the way.
You can tell Roul wants you to have an amazing time on vacation & is willing to do what it takes to make sure that happens.
Don’t get bogged down in the details and overwhelmed by too many options, trust Roul to take care of it. You won’t regre
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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Sunny Vacation During Winter
Reviewed By Abby - Ann Arbor, MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Roul was great to work with. This is our second time working with him and he's been very helpful. We shared with him our desired location and he provided lots of resorts which fit our vacation goals. He is prompt and thorough, and set up smooth transportation to our resort.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Fantastic all inclusive for eight of us
Reviewed By Patty - Columbus OH | Traveled to Cancun ~ Quintana Roo ~ Mexico
Roul was fantastic. He was super accommodating in booking eight of us for our all inclusive. He was receptive to our price range and found us a great deal. I’ll continue to work with him for all our trips
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Magical Trip!
Reviewed By A. Buoniconti - Agawam, MA | Traveled to Walt Disney World ~ Florida ~ USA
Roul was an essential piece of our Disney trip! We could not have had the experiences and accommodations that we did without his expertise. When our flight was delayed and could have potentially affected our park reservations on our first day, Roul came up with a contingency plan for us within minutes ensuring that we would still be able to do everything we wanted. I would highly recommend his services and plan on working with Roul again for future vacations.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Family trip to Disney
Reviewed By Andy - Akron, OH | Traveled to Walt Disney World ~ Florida ~ USA
Roul was extremely professional and essential to the success of our family trip to Disney. He was patient with family members that struggled with technology, and provided excellent recommendations in all facets of our trip. I can’t imagine planning a Disney trip without his help!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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The best family vacation we ever had!
Reviewed By Radcliffe family - Dublin, OH | Traveled to Nassau ~ Bahamas ~ Caribbean
Roul was so great to work with. He was always available and very responsive with every question/comment. He made sure we had all of our travel documents before we departed and kept us up to date with any new flight information and Covid protocols. He went above and beyond and made our trip an amazing experience. In fact, he is booking more trips for us!
I would recommend this agent to my family and friends
7 of 13 people found this review helpful
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Made it super easy for me!
Reviewed By Brenda - Oregon ohio | Traveled to Columbus ~ Ohio ~ USA
Very conscientious about the details. Works hard at making it easy for me.
I would recommend this agent to my family and friends
6 of 11 people found this review helpful
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Well deserved weekend getaway ??
Reviewed By 5X Grandma - Toledo, Ohio | Traveled to Columbus ~ Ohio ~ USA
Roul was very polite and helpful. Will use him for all my vacation and travel need from now on. He made it so easy for me.
I would recommend this agent to my family and friends
10 of 19 people found this review helpful
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Best Honeymoon EVER!!
Reviewed By Sarah - Buffalo, NY | Traveled to St. Lucia ~ Caribbean
We had a great experience with Roul! From the moment we booked, to after we returned, he was very attentive to our needs, and helped us along the way. With our flight being delayed an entire day, he contacted our resort on our behalf and got them to extend our trip by a day - free of charge! Roul is awesome and will make sure you have a great trip.
I would recommend this agent to my family and friends
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Roul: The Disneyland Dream Maker for Families
Reviewed By Eric - Rio Rancho, NM | Traveled to Disneyland ~ California ~ USA
Planning a Disneyland trip for the family? It sounds fun until you dive into the nitty-gritty, right? Meet Roul, your Disneyland trip genie. He’s not just about bookings; he understands what your family really needs. Special considerations? Roul’s got you. Perfect lodging that fits like a glove? Consider it done. With Roul, it’s not just planning a trip; it’s about creating those priceless memories without the stress. Trust me, he’s the ally you didn’t know you needed.
I would recommend this agent to my family and friends
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First Time Cruisers
Reviewed By Vicki C - Grove City, Ohio | Traveled to Haiti ~ Caribbean
Roul was super helpful throughout the entire process. He is very knowledgeable and explained each step in the process. He was very accessible when we had questions. He checked on us the week before our cruise for any last minute questions and followed up when we got home. Roul provided excellent service.
I would recommend this agent to my family and friends
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Amazing Trip!!
Reviewed By Zach - Toledo, Ohio | Traveled to San Francisco ~ California ~ USA
Roul was great to work with. Gave him dates and what I wanted and he got it done. Even called the hotel for me to take care of my late check in. A+
I would recommend this agent to my family and friends
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Much needed getaway
Reviewed By Leslie P. - Columbus, OH | Traveled to Walt Disney World ~ Florida ~ USA
We had an amazing trip planned by Roul!! He coordinated a trip for me with 2 of my best friends. We love in different cities/time zones and Roul made the entire process seamless. He was great at suggesting activities/dining reservations we should include based on our interests. We also wanted a last minute change to our reservation while we were on vacation and he took care of it in 5 mins. If you want a travel agent that is passionate about travel, experienced, detail oriented and a seamless communicator book with Roul Klag!
I would recommend this agent to my family and friends
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A very magical Disney trip
Reviewed By Gabby - Cincinnati, OH | Traveled to Walt Disney World ~ Florida ~ USA
Roul was awesome! Super organized despite how discombobulated we were as a group. Very knowledgeable and helpful. Helped us have some amazing experiences at Disney and checked in to make sure everything was going smoothly. Would definitely book with him again!
I would recommend this agent to my family and friends
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The Dreamiest Disney Moon
Reviewed By The new Mrs Owsley - Columbus Ohio | Traveled to Orlando ~ Florida ~ USA
We recommend working with Roul for a smooth Disney trip. We had faith that he could plan our honeymoon so we could focus on planning our wedding. It was the most magical trip! He even worked with one of my bridesmaids to reserve a private photo session at magic kingdom! It was the best wedding gift we received! Will be working with him again!
I would recommend this agent to my family and friends
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Disney World made simple thanks to Roul Klag!
Reviewed By Ashley - Charlotte, NC | Traveled to Orlando ~ Florida ~ USA
Roul was extremely knowledgeable and helpful in booking resorts, dinner reservations, and special experiences for our family vacation at Disney World. There's inside information that we would not have known and would have missed out on getting dinner reservations, as well as other experiences without his assistance.
I would recommend this agent to my family and friends
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Awesome cruise!
Reviewed By Tierra - Columbus, Ohio | Traveled to Bahamas ~ Caribbean
Roul is a gem! His vast knowledge about Royal Caribbean's cruises was impressive, and it's clear that he is passionate about sharing his expertise with others. Throughout our interactions, he was always friendly, responsive, and professional. He was quick to book our cruise and kept us well-informed about upcoming deadlines, which made the whole process smooth and stress-free. Thanks to his expertise and attentive service, we had a great trip. Looking forward to booking our next one!
I would recommend this agent to my family and friends
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Excellent trip West!
Reviewed By Tim - Columbus, OH | Traveled to Texas ~ USA
Roul was great from beginning to end. He was very prompt, got us everything we wanted and more. He made hectic plans extremely manageable, He took all the burden of planning details off of us. I highly recommend his expertise!
I would recommend this agent to my family and friends
7 of 14 people found this review helpful
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Great trip!
Reviewed By RD - Columbus, OH | Traveled to Orlando ~ Florida ~ USA
Solid. Very attentive
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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Visiting out of town family
Reviewed By RickK53 - Oregon, Ohio | Traveled to Columbus ~ Ohio ~ USA
He was very helpful in planning my trip. Got me a great price at the hotel I was hoping to stay at for the weekend. Great communication.
I would recommend this agent to my family and friends
7 of 15 people found this review helpful
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