Serena Epps
Randolph, Massachusetts Travel Agent
A Heavenly Trip, an independent agent with A Heavenly Trip, Inc., MA, a Travel Leaders Network Affiliate Agency
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Certified Travel Advisor
I am a certified specialist who is accredited member of ASTA (American Society of Travel Advisors) PTANA (Professional Travel Agents of North America), CLIA (Cruise Industry Travel), CCRA and AMResorts, Disney, IHC, Marriott, Sandals and many more. I want you to experience your best life while on your vacation. As your travel specialist it's my passion to make your vacation a fulfillment of your dreams. I do this by personalizing your getaway with a wide variety of options that I have researched, studied or experienced myself. I offer personal, group travel. All-Inclusive, Cruises, World Tours, Girls trip, families, destination weddings, honeymooners, couples and more. I am your one stop shop. I have been in the travel industry for many years and have extensive knowledge in planning incredible and memorable vacations. Life is a journey, make the best of it!!
My Areas of Expertise
CERTIFICATES & AWARDS
AmResorts Master Agent
Sandals Specialist
Jamaica Specialist
Norwegian Cruise Line Specialist
Royal Caribbean Cruise Line Specialist
Best Trip ever
Reviewed By Tina - Norton,MA | Traveled to Florida ~ USA
Amazing quick and efficient...low prices and fast services
I would recommend this agent to my family and friends
13 of 20 people found this review helpful
Stress free vacation planning
Reviewed By Celeste1970 - Lynn, MA | Traveled to Jamaica ~ Caribbean
Working with Serena was a pleasure. She was professional, responed quickly to all questions & emails. The payment process was easy & convenient. I would definitely recommend using her, especially if your booking for a group trip.
I would recommend this agent to my family and friends
6 of 8 people found this review helpful
30th Birthday Trip
Reviewed By Julia - Boston, MA | Traveled to Jamaica ~ Caribbean
Just want to say Serena was a pleasure to work with. She was very helpful, patient and knowledgeable. This was my first time leaving the country and didn’t know where to begin with booking my trip! Getting my group together was challenging but Serena handled it professionally and with ease. Looking forward to working with her in the future
I would recommend this agent to my family and friends
11 of 18 people found this review helpful
Life Changing experience
Reviewed By Ty - Abington, MA | Traveled to Bermuda ~ Caribbean
This experience was life changing and definitely one that I wouldn’t forget! The planning was well organized and everything was done well in advance. Thank you for the wonderful experience!!
I would recommend this agent to my family and friends
7 of 11 people found this review helpful
The One Trip I Will Never Forget ??
Reviewed By Brandon Stroud - Randolph, Ma | Traveled to Jamaica ~ Caribbean
Serena Epps was my first travel agent to work with. Working with her was everything I could imagine & more because she made me & my mothers once and live time trip to Jamaica as memorable as possible. Serena was very very informative, punctual and accurate across all boards of servicing me and my moms trip. She made it possible for us to receive the very best resort and flight rates imaginable all while providing legendary service of what it actually means too be a good travel agent. Honestly my experience with her has lead me to inquire about future trips across the globe & I feel only right & safe moving forward to only working with her because I know she will provide this amazing service each and every time. She is the real deal & truly the best. ??
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
The best family trip
Reviewed By Douglas and Lisa Adgurson - Lynn Ma | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Excellent
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Making Booking Vacation Easy
Reviewed By Dede - Boston, MA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Serena made me and my mom’s vacation to Cancun so memorable ! She listened to all of our requests and went above and beyond to make our trip so amazing ! She also helped book a vacation for my boyfriend and I to Las Vegas and it was Amazing as well ! I will always book my trips with Serena. She made planning vacations beyond easy !
I would recommend this agent to my family and friends
6 of 11 people found this review helpful
Stress Free travel plans / Great accommodations
Reviewed By Celeste1970 - Cranston, RI | Traveled to Dominican Republic ~ Caribbean
Serena is professional. She was very patient with answering questions and keeping us informed of changes in travel policies/restricts. Great rates, easy payment plans. I highly recommend Serena and look forward to working with her again.
I would recommend this agent to my family and friends
10 day cruise
Reviewed By Steve - Abington, Massachusetts | Traveled to Hawaii ~ USA
Very knowledgeable. Ask a question she gets answers.
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
Amazing trip to Jamaica!!!
Reviewed By Angel - Boston, MA | Traveled to Jamaica ~ Caribbean
I don’t know where to begin in my praises and gratitude to Serena for my Heavenly Trip. Serena was extremely helpful, knowledgeable, patient and pleasant from start to end. Our trip to Jamaica was indescribable and memorable in part do to Serena. My family and I without a doubt will always work with Serena for years to come. You are AMAZING! Book with her TODAY!
I would recommend this agent to my family and friends
6 of 14 people found this review helpful