Helen Sims
Shelbyville, Kentucky Travel Agent
Wander The World Travel Services, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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Hawaii Travel Specialist & Disney Specialist
Turks & Caicos' Gorgeous Grace Bay
I have always loved to travel, and have been all over the U.S, including Alaska and Hawaii. I have also been to Prague, Japan, Puerto Rico, St. Thomas, Playa del Carmen and Cozumel, Mexico, parts of the Caribbean and on two Disney Cruises.
With all the above travel experience, I am well versed in travel and have gained a lot of knowledge to help you plan the trip of your dreams. Even during the pandemic year of 2020, I was able to help clients travel in the US during this difficult travel time.
I have taken our children to Disney World more times than can be counted and I'm also a certified Disney agent. I would be excited to help you make the "Magic" come alive for you and your family, by taking all the work out of your Disney planning. I can take all the planning off your hands to make your Disney vacation truly Magical. I would welcome the opportunity to make a truly memorable vacation of a lifetime for you, your friends and family, whether it's a trip across America, trip to Disney, a cruise or a tour of Europe.
My goal is to book your leisure and business travel either around the world or domestically, whether it is by rail, air, cruise, a tour, or just needing a car or hotel, with the excellent customer service that my clients deserve.
As a travel agent and one who has traveled a lot, I enjoy sharing travel experiences and tips with others so as to make their vacation as stress free and the best one possible.
My Areas of Expertise
CERTIFICATES & AWARDS
College of Disney Knowledge Certification
Universal Studios Certificate
Royal Caribbean Certification
Hilton Hotels Certification
Hawaii Specialist Certified
My Travel Stories
Beaches Turks & Caicos
Travel is coming back and Beaches Turks & Cacios makes it easy to travel to their beautiful resort. I was able to visit this resort in March 2021. To travel there, one needed to have a negative Covid19 test, travel insurance and fill out the necessary information on the TCI government page. ... Read more from my Beaches Turks & Caicos story.
Great relaxing trip
Reviewed By Girls Trip - Shelbyville, KY | Traveled to Charleston ~ South Carolina ~ USA
Helen was very helpful with scheduling and rescheduling flights, the condo & car rental. Quick to answer questions. Helped with finding our destination condo. Gave us lots of suggestions for entertainment & dining.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks for the kind words. I enjoyed working with you and putting this trip together for you. You had a crazy weekend for a get away with the crazy weather and trying to fly...ice storm and snow...but we worked it out and got you to your desitnation.
Thanks for the kind words. I enjoyed working with you and putting this trip together for you. You had a crazy weekend for a get away with the crazy weather and trying to fly...ice storm and snow...but we worked it out and got you to your desitnation.
5 of 6 people found this review helpful
Easy to work with
Reviewed By Melissa - Shelbyville Ky | Traveled to Alaska ~ USA
Helen was a joy to work with . Fast to respond to any questions I had. She help me organize a group of friends who all lived in different states a group trip to Alaska. I was unable to go due to a family emergency. Which Helen was very sympathetic to my situation and quickly helped me cancel my trip and get me refunded. I will be booking my next trip with her!
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you Melissa. You were awesome to work with as well and I hated that you were not able to go on your long-anticipated Alaska vacation. However, family is more important. I look forward to working with you on your future travels.
Thank you Melissa. You were awesome to work with as well and I hated that you were not able to go on your long-anticipated Alaska vacation. However, family is more important. I look forward to working with you on your future travels.
3 of 3 people found this review helpful
Will do it again.
Reviewed By Debbie - Crestwood, KY | Traveled to Asheville ~ North Carolina ~ USA
Johnny on the spot.
I would recommend this agent to my family and friends
Helen Sims responded:
Awesome! Glad to know it was perfect! Thanks for booking with Wander the World Travel Services.
Awesome! Glad to know it was perfect! Thanks for booking with Wander the World Travel Services.
5 of 7 people found this review helpful
An amazing trip!
Reviewed By Holly - Charleston, Il | Traveled to Grand Canyon ~ Arizona ~ USA
Helen was wonderful to work with; the more Ispoke with her, the better she understood what we would enjoy the most on our trip.
I would recommend this agent to my family and friends
Helen Sims responded:
So thankful to work with you with all the details to put your Grand Canyon and Sedona trip together, with the train ride and staying at a lodge at the Grand Canyon. Your pictures were amazing with you and your family! Thanks for using Wander the World Travel Services!
So thankful to work with you with all the details to put your Grand Canyon and Sedona trip together, with the train ride and staying at a lodge at the Grand Canyon. Your pictures were amazing with you and your family! Thanks for using Wander the World Travel Services!
5 of 7 people found this review helpful
Trip to Mexico!
Reviewed By Anju - Louisville, KY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Working with Helen was great. She was planning and setting us up for vacation than we were ourselves. Which helped us very much. She is an amazing person. I’m going to be using her for all of my vacations.
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you Ajuben. I enjoyed working with you and your family to plan your vacation to Cancun. I look forwrd to working with you in the future.
Thank you Ajuben. I enjoyed working with you and your family to plan your vacation to Cancun. I look forwrd to working with you in the future.
6 of 9 people found this review helpful
Beach Trip
Reviewed By Beth and Fred - Shelbyville, Kentucky | Traveled to Roatan ~ Honduras ~ Central America
She was very thorough and helpful. She thought of all our possible travel needs.
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you for your kind words and your review. I strive to provide excellent customer service and in this world of crazy travel restrictions, I work to be sure you had all the information necessary for your destination.
Thank you for your kind words and your review. I strive to provide excellent customer service and in this world of crazy travel restrictions, I work to be sure you had all the information necessary for your destination.
6 of 9 people found this review helpful
Great Family Vacation
Reviewed By Brittany - Louisville, Kentucky | Traveled to Florida ~ USA
Helen was great to work with from the very beginning - she helped us plan a great vacation to Orlando including University Studios and Harry Potter World and then to Cocoa Beach and the Kennedy Space Center. Helen was always very responsive and made planning a trip less stressful. Not to mention when we actually went on the trip, everything was very smooth from the flight to the rental car to the hotels. Thanks for all your help, Helen! Will definitely use her again and recommend to family and friends.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks for your wonderful review. I had so much fun planning this trip for you to Universal and on to the coast. I am glad that everything went so smoothly for you. That's my goal for my clients...a stress-free vacation!
Thanks for your wonderful review. I had so much fun planning this trip for you to Universal and on to the coast. I am glad that everything went so smoothly for you. That's my goal for my clients...a stress-free vacation!
5 of 7 people found this review helpful
Great 4 day getaway!
Reviewed By Jeanne and Stan - Shelbyville, Kentucky | Traveled to New York City ~ New York ~ USA
Great experience! So detailed and really took the job on with care and interest! Highly recommending her and will definitely ask for her assistance for future trips??
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks for the opportunity to book your spontaneous getaway to NYC. It was great working with you and also to see all the places you were able to visit on this quick trip.
Thanks for the opportunity to book your spontaneous getaway to NYC. It was great working with you and also to see all the places you were able to visit on this quick trip.
4 of 5 people found this review helpful
“An Amazing Memory was Made”
Reviewed By GG - Taylor Mill, KY | Traveled to Orlando ~ Florida ~ USA
Helen is wonderful. She was very knowledgeable and wise about planning our trip.
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you so much GG for your encouraging words. It was my joy and pleasure to work with you on your trip to Disney World. This will be a wonderful memory for you and your family. What a special place to go with the grandchildren!
Thank you so much GG for your encouraging words. It was my joy and pleasure to work with you on your trip to Disney World. This will be a wonderful memory for you and your family. What a special place to go with the grandchildren!
10 of 17 people found this review helpful
Visit Alaska
Reviewed By afish - Elkhart, IN | Traveled to Alaska ~ USA
Very knowledgeable and quick to reply to our questions.
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you Angela for your wonderful review and confidence given our agency to book your cruise to Alaska. I look forward to working with you on your future travels.
Thank you Angela for your wonderful review and confidence given our agency to book your cruise to Alaska. I look forward to working with you on your future travels.
2 of 2 people found this review helpful
Best and life changing trip !
Reviewed By Katie E - Louisville Ky | Traveled to Orlando ~ Florida ~ USA
We booked a family trip to Universal studios. Booking with Helen made it stress free! Book every detail down to the shuttle bus. She helped us make a budget plan to make a big expensive vacation seem not too scary! 5/5 ??????????
I would recommend this agent to my family and friends
Helen Sims responded:
Katie and Lee, Glad you had such a fantastic trip! I am honored to have been able to put this trip together for you and I especially loved seeing all your pictures and the smiles on your boys' faces really tells the story!
Katie and Lee, Glad you had such a fantastic trip! I am honored to have been able to put this trip together for you and I especially loved seeing all your pictures and the smiles on your boys' faces really tells the story!
3 of 4 people found this review helpful
Wonderful Trip!
Reviewed By Morgan D - Louisville,KY | Traveled to Bahamas ~ Caribbean
Kellen was wonderful to work with. She provided us with an organized trip schedule and was always there if we needed help. This was our first time to the Bahamas and we can’t wait to go back!
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Morgan, for your kind words and review. I so enjoyed meeting and working with you for your cruise to the Bahamas. With so many options for travel, I'll be there for you every step of the way for a wonderful, stress-free vacation.
Thanks Morgan, for your kind words and review. I so enjoyed meeting and working with you for your cruise to the Bahamas. With so many options for travel, I'll be there for you every step of the way for a wonderful, stress-free vacation.
2 of 3 people found this review helpful
Family reunion
Reviewed By X - Shelbyville ky | Traveled to Lake Buena Vista ~ Florida ~ USA
Helen made planning a vacation for three separate families in two different countries stress free. The attention to planning made everything work seamlessly.
I would recommend this agent to my family and friends
Helen Sims responded:
It was a joy to work with you and your England family to help you experience a fantastic WDW vacation. Thanks for working with Wander the World Travel Services for this special reunion.
It was a joy to work with you and your England family to help you experience a fantastic WDW vacation. Thanks for working with Wander the World Travel Services for this special reunion.
2 of 3 people found this review helpful
Amazing honeymoon
Reviewed By Lily - KY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Helen was absolutely amazing and kind! She goes above and beyond to make sure your trip is everything you wanted!
I would recommend this agent to my family and friends
Helen Sims responded:
It was a privilege and joy to work with you and Derek to book the perfect honeymoon setting for you. Thank you for the opportunity to be a part of your wedding planning and your kind words. Your pictures of the resort were amazing!
It was a privilege and joy to work with you and Derek to book the perfect honeymoon setting for you. Thank you for the opportunity to be a part of your wedding planning and your kind words. Your pictures of the resort were amazing!
2 of 3 people found this review helpful
Wonderful Week Without Worries
Reviewed By Bill White - Crestwood ~ KY | Traveled to Asheville ~ North Carolina ~ USA
We talked with Helen about our trip and she set up everything. She emailed later with options we hadn't considered, and we made our choices. All the Reservations and tickets were handled for us...all we did was show up! You come up with an idea, and Helen makes it a reality. Perfect. Thank you, Helen!
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Bill---so glad it was a wonderful stress-free trip. I have enjoyed working with you.
Thanks Bill---so glad it was a wonderful stress-free trip. I have enjoyed working with you.
3 of 5 people found this review helpful
Anniversary Trip
Reviewed By Chris - Louisville, KY | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Helen is a wonderful travel agent and a wonderful person. It shows that she truly cares about others and is highly motivated to help others. She worked hard to help us have the best experience possible all the while keeping us in our budget.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Chris! Thankful you had a wonderful trip, though it had to be rescheduled! I enjoyed working with you to make this trip possible for you and Diane.
Thanks Chris! Thankful you had a wonderful trip, though it had to be rescheduled! I enjoyed working with you to make this trip possible for you and Diane.
3 of 5 people found this review helpful
The absolutely best trip ever!
Reviewed By Di - Virginia | Traveled to Las Vegas ~ Nevada ~ USA
Excellent. She was beyond helpful and her knowledge of the locations and special packages was great and very beneficial.
I would recommend this agent to my family and friends
Helen Sims responded:
It was so fun to put this trip together for you. Vegas and Arizona are beautiful and so fun! Thanks for the great words of encouragement! I look forward to working with you on your next excursion!
It was so fun to put this trip together for you. Vegas and Arizona are beautiful and so fun! Thanks for the great words of encouragement! I look forward to working with you on your next excursion!
4 of 7 people found this review helpful
Cruisin' the Caribbean
Reviewed By Jenn - Louisville, ky | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
Helen is thorough, quick to respond, truly interested in making your trip a reality
I would recommend this agent to my family and friends
Helen Sims responded:
Jennifer, Thank you for your kind words and working with us to book your special Caribbean cruise. It was a pleasure working with you.
Jennifer, Thank you for your kind words and working with us to book your special Caribbean cruise. It was a pleasure working with you.
Excellent trip
Reviewed By David H - Louisville, KY | Traveled to Europe
Working with Helen was a great experience and she worked diligently to insure that our trip was amazing
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks, David. Glad to know you and Sherry were pleased with my services and that your European river cruise was amazing!
Thanks, David. Glad to know you and Sherry were pleased with my services and that your European river cruise was amazing!
No one better than Helen Sims!
Reviewed By Hope Gardner - Shelbyville, KY | Traveled to Bahamas ~ Caribbean
Absolutely amazing to work with!Shes always there for questions.
She helped us with everything. From the cruise line and date, best hotel prices, plane tickets and ride from our port. She made packing lists for us to make sure we didn't forget anything. Even helped us with questions while we were on the cruise. We had the best vacation imaginable. We will definitely be using her for all our trips in the future.
I would recommend this agent to my family and friends
Helen Sims responded:
Awww....Thank you so very much Hope and Matthew! It was a joy and privilege to work with you for your anniversary cruise. I'm so happy to hear it was wonderful. I strive for stress-free vacations for all my clients and hope that it was indeed, stress free for you as well.
Awww....Thank you so very much Hope and Matthew! It was a joy and privilege to work with you for your anniversary cruise. I'm so happy to hear it was wonderful. I strive for stress-free vacations for all my clients and hope that it was indeed, stress free for you as well.
Prompt and Detailed
Reviewed By Dan - Louisville, KY | Traveled to Barcelona ~ Spain ~ Europe
Helen was on it! Very quick to respond and persistent when needing to remedy any issues during and after our trip.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Dan! I strive to provide excellent customer service and am glad to have provided help to remedy the problem you faced in Europe. Thanks for working with Wander the World Travel Services.
Thanks Dan! I strive to provide excellent customer service and am glad to have provided help to remedy the problem you faced in Europe. Thanks for working with Wander the World Travel Services.
Great relaxing trip
Reviewed By Girls Trip - Shelbyville, KY | Traveled to Scotland ~ Europe
Helen is very nice to work with. She listened to our needs & what we wanted from our trip & put together a wonderful package. She is always available for questions & responds in a timely manner, going above and beyond to help in all situations. I highly recommend her for your travel needs.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Stephanie, it was truly my pleasure to put together the trip for you and Marty to Scotland. Thanks for your gracious review and someday I hope to be able to see the places that I was able to put together for you.
Thanks Stephanie, it was truly my pleasure to put together the trip for you and Marty to Scotland. Thanks for your gracious review and someday I hope to be able to see the places that I was able to put together for you.
1 of 2 people found this review helpful
Wonderful Vacation
Reviewed By D & G - Kentucky | Traveled to Marco Island ~ Florida ~ USA
Helen is very patient and thorough in trying to help make your traveling experience wonderful!
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you for the confidence you have placed in our agency. We strive to make every vacation wonderful! Thanks for working with us.
Thank you for the confidence you have placed in our agency. We strive to make every vacation wonderful! Thanks for working with us.
1 of 2 people found this review helpful
Best honeymoon ever
Reviewed By Lily - KY | Traveled to Cancun ~ Quintana Roo ~ Mexico
She’s the best! Very kind and helpful!
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you so much! I enjoyed working with you and finding the perfect honeymoon destination!
Thank you so much! I enjoyed working with you and finding the perfect honeymoon destination!
1 of 2 people found this review helpful
Worth the wait!
Reviewed By Jones - Louisville, Ky | Traveled to Jamaica ~ Caribbean
Helen made everything so easy! We’ve been trying to plan a trip away but never got around to it with work and kids. Helen helped narrow down our choices and book an all inclusive resort for our 15th wedding anniversary. She helped us navigate traveling during Covid and various health protocols for two countries. She made everything so easy! We can’t wait to travel again.
I would recommend this agent to my family and friends
Helen Sims responded:
I am so happy that you had such a wonderful vacation. I was so excited for you and Kevin to get away for your anniversary to this beautiful resort in Jamaica and I was thrilled to be able to plan this special trip away for you. Traveling now can be challenging, but it isn't impossible! Glad you took the challenge!
I am so happy that you had such a wonderful vacation. I was so excited for you and Kevin to get away for your anniversary to this beautiful resort in Jamaica and I was thrilled to be able to plan this special trip away for you. Traveling now can be challenging, but it isn't impossible! Glad you took the challenge!
2 of 4 people found this review helpful
Perfect anniversary trip <3
Reviewed By LRyan - West Union, SC | Traveled to Portland ~ Maine ~ USA
Working with Helen was a great experience! It made planning our trip stress free. We wanted to travel up the East coast and visit the White Mountains. She took the time to understand what kind of trip we were wanting and did a fantastic job meeting our wants. She researched for us and helped us make choices on lodging and experiences. Communication was great and she was easy to get a hold of when we had questions. I will most definitely be using her services with Wander the World Travel again!
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks for your kind review. It was most certainly a joy to work with you and Cory on planning your special 10th anniversary trip. I look forward to helping you plan your travels again in the future.
Thanks for your kind review. It was most certainly a joy to work with you and Cory on planning your special 10th anniversary trip. I look forward to helping you plan your travels again in the future.
5 of 10 people found this review helpful
Great trip to Universal with my family
Reviewed By thebfamilyof6 - Shelbyville KY | Traveled to Orlando ~ Florida ~ USA
Helen was a pleasure to work with. She was very helpful to get my reservation switched from the Universal sight to her company. She was in touch with me every step of the way. She has great communication and is very caring about her customers.
I would recommend this agent to my family and friends
Helen Sims responded:
Sheila, Thank you for giving me the opportunity to work with you. It was my absolute pleasure to help you with this great family trip to Universal Studios. What a fun place to enjoy a family vacation.
Sheila, Thank you for giving me the opportunity to work with you. It was my absolute pleasure to help you with this great family trip to Universal Studios. What a fun place to enjoy a family vacation.
4 of 8 people found this review helpful
Best Hawaiian Trip
Reviewed By Tina - Louisville, Ky | Traveled to Hawaii ~ USA
Helen took the time to make sure we had a good deal. We planned a trip to St Lucia but COVID changed that. She was very helpful in finding a good place in Hawaii. She is a very well traveled person and very knowledgeable.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks so much Tina! I enjoyed working with you to make your Hawaiian vacation a memorable one, one you'll want to return to again.
Thanks so much Tina! I enjoyed working with you to make your Hawaiian vacation a memorable one, one you'll want to return to again.
7 of 14 people found this review helpful
Europe Adventure 2022
Reviewed By Belinda - Prospect, KY | Traveled to Copenhagen ~ Denmark ~ Europe
Working with Helen Sims was a great experience. She planned our trip with the perfect balance of planned activities and plenty of free time to explore on our own (as we requested). Helen met with us several times to review the details of our trip and provided an awesome app (Trip Plans) that kept the details of our trip organized and easy to access. We will definitely use her services again for our next adventure.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks for such a wonderful review. It was my pleasure to work with you on your European vacation and I thoroughly enjoyed our planning sessions together. Getting together to hear your desires for this trip of a lifetime was very important to me and very beneficial for my planning. I'm looking forward to working with you on your next vacation adventure.
Thanks for such a wonderful review. It was my pleasure to work with you on your European vacation and I thoroughly enjoyed our planning sessions together. Getting together to hear your desires for this trip of a lifetime was very important to me and very beneficial for my planning. I'm looking forward to working with you on your next vacation adventure.
1 of 3 people found this review helpful
Clapton/Stones 2022
Reviewed By The Musial’s - Prospect, KY | Traveled to Denmark ~ Europe
My wife had used Helen previously for a girls trip and had a wonderful experience so it was an easy decision to use her services again for our relatively quick European trip. Like my wife’s earlier trip, we had a great experience and working with Helen was a real pleasure. We had to make a couple of changes “on the fly” due to one of our events being cancelled and Helen was very responsive and got things rearranged to meet our needs. We had a great trip despite having one of our marquee events canceled due to a band member testing positive for COVID and much credit goes to Helen. We will use her services again for sure.
I would recommend this agent to my family and friends
Helen Sims responded:
An awesome trip was planned and I had so much fun putting all the components together for the two of you to Copenhagen and Switzerland. Other than the one event being cancelled, I'm glad it was a wonderful trip for you and everything went smoothly. Thank you for your words of encouragement and I look forward to working with you on future vacations.
An awesome trip was planned and I had so much fun putting all the components together for the two of you to Copenhagen and Switzerland. Other than the one event being cancelled, I'm glad it was a wonderful trip for you and everything went smoothly. Thank you for your words of encouragement and I look forward to working with you on future vacations.
1 of 3 people found this review helpful
Wonderful 40th Ann. Trip
Reviewed By Diane - Louisville, KY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Helen is honest, kind, outgoing and a hard worker. She helped to find the vacation plans that would meet all our requests.
I would recommend this agent to my family and friends
Helen Sims responded:
Thanks Diane for booking with Wander the World for your milestone 40th anniversary trip and for your encouragement and recommendation. I enjoyed working with you to find your perfect vacation destination.
Thanks Diane for booking with Wander the World for your milestone 40th anniversary trip and for your encouragement and recommendation. I enjoyed working with you to find your perfect vacation destination.
4 of 9 people found this review helpful
Helen made it the best trip ever!
Reviewed By LaLa Olinger - Chandler Arizona | Traveled to Walt Disney World ~ Florida ~ USA
Helen was a true Gem! Her response time to any questions was lightning fast! Even if I texted her pm in Arizona she would immediately respond no matter what time it was on the east coast. Helen took so much stress away with all that she informed us of and was truly helpful!
I would recommend this agent to my family and friends
Helen Sims responded:
Thank you so much Laurie! It was a joy working with you for your family's first trip to Disney World and to help you navigate the parks. The highlight was getting to meet you in person at EPCOT..so glad we were there at the same time!
Thank you so much Laurie! It was a joy working with you for your family's first trip to Disney World and to help you navigate the parks. The highlight was getting to meet you in person at EPCOT..so glad we were there at the same time!
0 of 2 people found this review helpful