Honeymoon Cruise
Reviewed By Brandi Waterman - Enfield, CT | Traveled to Bermuda ~ Caribbean
Thank you Ken. Highly recommend him!!! Flawless service
I would recommend this agent to my family and friends
7 of 9 people found this review helpful
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Birthday Cruise
Reviewed By Maria Olivieri - Newington, CT | Traveled to Bahamas ~ Caribbean
My husband and I would like to thank Ken Maltese for an amazing job at not only helping us with our booking our cruise to celebrate our daughters 21st birthday, but also for all of his suggestions and recommendations. Ken, we hafd a great time and the birthday girl had the time of her life. She loved everything about it. Thank you so much for all of your help. And thank you to my friend Bela for recommending that we use Ken's services and expertise. To all our Facebook friends and family, we would like to recommend Ken for all of your cruising and travel needs. You will be in good hands with him.
I would recommend this agent to my family and friends
6 of 9 people found this review helpful
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My First Cruise
Reviewed By Sam - Cohoes, NY | Traveled to Bermuda ~ Caribbean
I booked my first cruise with Ken on a recommendation from a friend. He not only too care of my booking but answered every question I had about it. I've booked every year since then with him. I highly recommend booking through Ken. He is the best!
I would recommend this agent to my family and friends
6 of 9 people found this review helpful
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Had all bases covered
Reviewed By Aron & Darlene - New Hampshire | Traveled to Nassau ~ Bahamas ~ Caribbean
"We recently used Ken to plan our once in a lifetime vacation to the Bahamas. From beginning to end Ken was there to assist us through the planning process. He gave us many options for us to choose from that would fit our budget. He was instrumental on many aspects from flight changes to COVID travel guidelines which made our travels seamless. I always felt the reassurance if something were to go wrong with our trip Ken would be there to assist in any capacity. Thank you Ken for your services and we will be calling you again soon!!!" Aron & Darlene.
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
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Best Family Trip
Reviewed By Kristie - Neenah, Wisconsin | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Ken did a wonderful job with our trip to Hard Rock, Riviera Maya. Prior to our trip he met with us & truly figured out what we were looking for He gave great options. Ken coordinated our flights and transfers for us. Very kind and professional. After all was planned, he received notice that one of our flights changed, which would not give us enough time to get through customs. The transfer company we used Lomas was spectacular! Such warm friendly people. They were timely and professional, and also had carseats for our littles. The resort was nice. The lagoon ("rocked in Ocean area) was beautiful. The water was warm, didn't have strong waves/under current, so again great for our family! The sand was powdery soft. Ken took our family's needs into account when making his suggestion of resort. The staff at the resort was friendly and accommodating. The kids club ladies were great & the highlight of our 4 yo's trip. We had a great time and made wonderful memories!
I would recommend this agent to my family and friends
Ken Maltese responded:
Thank you Kristie for the kind words. I had a great time working with you in planning this amazing trip for you. I can't wait to get you off to your next adventure, including your "Retie the Knot ceremony.
Thank you so much!!
2 of 3 people found this review helpful
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There When We Needed Him!
Reviewed By Victoryah - New Britain, CT | Traveled to Jamaica ~ Caribbean
Ken was absolutely amazing in booking our entire trip!! We didn't have to worry about anything. He kept us up to date and sent us reminders before and during our trip (covid testing, flight check-ins, etc). I had never used a travel agent before and honestly, I will ALWAYS go through Ken from now on! We ran into a slight snag trying to fly out - Tropical storm Grace hit Montego bay and all flights were delayed or cancelled for the day. I do not know what I would have done without Ken! He responded right away to our messages, called Sandals to ensure we had a contingency plan in place Without his guidance, we would have definitely panicked and NOT known what steps to take! We are soo grateful that we went through Ken and for all his recommendations prior to the trip, it DEFINITELY came in handy that day!
Thank you so much Ken Maltese for everything!! We had an amazing time and CANNOT wait to book another trip with you!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Honeymoon Cruise
Reviewed By Caitlin - Apopka, FL | Traveled to Bahamas ~ Caribbean
Just booked a honeymoon through Ken. I just have to say the easiest and most professional travel agent that I have ever dealt with! Would recommend to anyone. If you're looking for a cruise this is the man to talk to hands down!! Thank you Ken for all of your hard work and dedication to make an amazing experience possible.
I would recommend this agent to my family and friends
7 of 13 people found this review helpful
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Outstanding Service
Reviewed By LW - Bristol, CT | Traveled to South Africa ~ Africa
I wanted to take a moment to express our heartfelt gratitude for the outstanding service you provided in planning our recent trip to South Africa. Our journey was an unforgettable experience, and it wouldn't have been possible without your expertise and meticulous attention to detail.
It was evident that you put in a tremendous amount of effort and care into ensuring that our trip was not only enjoyable but also stress-free. Thanks to your hard work and expertise, our South African adventure was everything we had hoped for and more. We have returned home with incredible memories, a deep appreciation for the country's rich culture and wildlife, and a newfound admiration for the travel industry professionals like yourself who make such experiences possible.
Wishing you continued success in your career.
I would recommend this agent to my family and friends
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Amazing Maui Vacation
Reviewed By Alyssa - Enfield, CT | Traveled to Maui Island ~ Hawaii ~ USA
Ken was amazing to work with! He planned a beautiful trip to Maui followed by San Diego, a trip of a lifetime! Front row seats to the grand wailea luau, memories we will keep forever! Thank you Ken for all of the hard work you put into this trip, making it beyond easy on us so we could relax and enjoy! Can’t wait for our next vacation!!
- The Falvo/ Provencher family
I would recommend this agent to my family and friends
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