5

I have booked multiple trips with Mr. Bill Brooks and he has always listened to my request and made the best suggestions for our family. Mr. Bill takes the time to do all the heavy research and I couldn’t imagine booking another trip without his assistance.

Our trip to the Middle East was planned through our church. But, when I found myself in need of Traveler's Insurance, my thoughts went immediately to William (Bill) Brooks. He used my trip details to find an insurance policy with comprehensive coverage that met all of our needs, and offered helpful advice along the way. William is one of my best travel resources.

Bill was helpful with all aspects of our trip: booking the cruise, before and after cruise hotel reservations, and shore excursion companies.

My husband and I took a 12 night British Isles cruise which included ports in England, Ireland, Scotland and France. We had never cruised with Princess Cruises before and were pleased with the experience. Mr. Brooks was very helpful to us when we had to reschedule the cruise due to one of us having Covid and was able to recommend an alternate shore excursion company when one of the cruise line sponsored excursions was full. We look forward to booking more trips with Mr. Brooks for future travels.

We have booked many travel excursions with Bill Brooks. This last trip for Viking River Cruise was excellent. We first approached Bill about obtaining his help in booking a trip on Rhine River with Viking. He immediately began researching the details for different cruise routes. Very quickly he had us over to review different routes, timeframe for trips, etc. Once we selected the trip, he worked with Viking to present a cruise schedule that worked within our dates. All details were presented and booking was made. After the first month of our booking, we had another couple that wanted to take the trip with us. Bill was able to work with Viking to set up their trip with us. This required extra challenges and Bill worked through all the obstables. He kept us update to regarding flight changes by Viking and worked out any issues to insure that both couples were traveling together. As always it was a great experience from preparation to sendoff.

I have done both land and cruise trips with William Brooms. Both Trips were well planned and organized. Mr. Brooks demonstrated his ability to to keep tabs on us and to make sure that everyone was safe. There were lots of options for personal choices for land excursions on our cruise. On one land tour, a member of our group became very ill. Mr. Brooks secured immediate assistance for this individual and contacted their family. He did all this behind the scenes while still continuing to make sure that the adventure progressed on for all other members of the trip.

Bill got us a great room on board the ship! He was able to get our other family members a room close by. He suggested great excursions for us to go on. He also gave us tips about cruising, airfare, luggage, etc. We could contact him whenever we needed to ask a question. He was great to work with!

We had an amazing Alaskan cruise vacation. Even though I wasn't the primary person working with Bill, he made things smooth and we had a great time!

Very pleasant and easy to work with. Very accommodating. Always kept us informed of any changes.

William is very professional, efficient & knowledgeable.

Wonderful trip and all details were precise and helpful! All we needed to do was show up and enjoy. We were introduced to others traveling with us and we became great friends.