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Kimberly Mossner

Valrico, Florida Travel Agent
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Kimberly Mossner

Kimberly Mossner

Valrico, Florida Travel Agent
Castaway Cruises and Travel, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
66 Reviews | 100% Recommended
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River/Luxury & Premium Cruise/All Inclusive Resort

"Personalized attention to every detail from start to finish and beyond...." After many years of working in the event production industry as well as assisting friends and family in planning fun, rewarding vacations, I decided to take that leap into the business of luxury leisure travel. I am the owner of Castaway Cruises and Travel LLC and am excited to have the opportunity to make your vacation experience memorable!. My personalized attention to detail will give you the piece of mind that your vacation will be one of the best ever.

My Travel Specialties

River/Luxury & Premium Cruise/All Inclusive Resort

Le Blanc Spa Resort
With many years of traveling experience, I can design the trip of your dreams. I look forward to working with you in planning the vacation of a lifetime! Castaway Cruises and Travel LLC is an agency based in the Tampa, FL ... Read more from my River/Luxury & Premium Cruise/All Inclusive Resort bio.

Small Ship Luxury Cruising

SilverSea Silver Moon Europe
If you are the most discerning traveler who likes the finer things in life, a small ship luxury voyage is for you. Whether you are a first timer on one of the small ships or a veteran at sea, you will ... Read more from my Small Ship Luxury Cruising bio.

Premium Cruise Vacations

Celebrity Beyond
One of my main specialties is Premium Cruise Vacations. You will find that the premium cruise suppliers such as Celebrity Cruises, Princess Cruises and Holland America Line will be larger ships. Many clients enjoy the numerous options for dining and entertainment ... Read more from my Premium Cruise Vacations bio.

Specializing in Sandals and Beaches Luxury Resorts

Sandals Royal Caribbean Montego Bay, Jamaica
As a Certified Sandals Specialist, I have traveled to almost every Sandals and Beaches Resort in the Caribbean. Sandals is the only "luxury included" all incIusive resort in the world and I would be honored to have the opportunity to plan your Sandals honeymoon ... Read more from my Specializing in Sandals and Beaches Luxury Resorts bio.

Ahhhh....The Caribbean

Sandals Ochi, Ocho Rios, Jamaica
This is a big one! I love the Caribbean and can plan the best vacation you will ever experience. Whether it is an exotic cruise or a romantic resort, my expertise will get you to the destination of your dreams. "I found ... Read more from my Ahhhh....The Caribbean bio.

Alaska at its finest!

Dawes Glacier taken from my Princess Cruise
The beauty of Alaska is indescribable. Whether you are going for the natural beauty, the wildlife, the magnificent glaciers or the midnight sun, Alaska is a place for you to discover and be curious about our wonderful world.  For those interested in dividing ... Read more from my Alaska at its finest! bio.

A Golfer's delight

Sandals Grande Saint Lucia All inclusive Golf trip
Have you ever wanted to plan a golf getaway with your friends? Let me assist in planning your golf group to a unique or exotic destination. My agency partners with Azamara Club Cruises and Perry Golf on some wonderful itineraries that are ... Read more from my A Golfer's delight bio.

European Springtime River Cruising

How about an Aperol Spritz in Amsterdam?
Have you ever dreamed of a River Cruise through Europe in the Springtime? I spent some time in late March experiencing a variety of River Cruises on the Danube from Amsterdam. Although the Spring can still be chilly, it is the ... Read more from my European Springtime River Cruising bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Cruise Lines International (CLIA)
Special Needs at Sea
Career Quest Travel Academy

My Travel Stories

A bike ride in the countryside is in order
River Cruising - Active and Adventurous
A visit to the Royal Delft Factory
River Cruising - Amsterdam and beyond
Keukenhof Gardens Tulip Time River Cruising

Eight weeks of tulips at Keukenhof Gardens

Did you know that the Tulip season in Amsterdam lasts 8 only weeks? Thousands of travelers visit Keukenhof Gardens in the Springtime to admire the most beautiful flowers in the world. My visit to The Netherlands has found that the tulips are blooming earlier than ever! This year is also Keukenhof's 75th ... Read more from my Eight weeks of tulips at Keukenhof Gardens story.

Experience a cooking class of your own

Many cruises and resorts offer cooking classes and demonstrations to their guests. I was lucky enough to participate in making Paella at Dreams Onyx in Punta Cana, Dominican Republic. Paella is a rice dish originally from Valencia.

... Read more from my Experience a cooking class of your own story.

Helicopter to Mendenall Glacier

It was a dreary day in Juneau but a helicopter ride to Mendenall Glacier was on my "to do" list. Mendenhall’s grand edifice plunges from the immense Juneau Icefield, dropping 4,500 feet over 13 miles. Its active face regularly calves big icebergs and brash into its lake. The glacier has been retreating for ... Read more from my Helicopter to Mendenall Glacier story.

My Reviews

Rating: 5 66 Reviews | 100% Recommended

Best Alaska Cruise tour ever

Reviewed By Mike D - Sevierville, TN | Traveled to Alaska ~ USA
After being cancelled for 2 years due to Covid, we finally took our Holland America Alaska Cruise tour. Thank you Kimberly for recommending a cruise tour instead of a cruise alone. We enjoyed so much more during those extra days. Fabulous trip.
I would recommend this agent to my family and friends
21 of 22 people found this review helpful
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Beautiful trip

Reviewed By Patricia T - Tampa, FL | Traveled to Alaska ~ USA
Kim has connections! She was able to plan our SilverSea Alaska cruise and we could not have asked for more. I could not be happier. I look forward to the next adventure.
I would recommend this agent to my family and friends
22 of 24 people found this review helpful
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Loved our Sandals vacation

Reviewed By Lisa L - Buffalo NY | Traveled to Antigua & Barbuda ~ Caribbean
Our travel travel agent, Kim, is knowledgeable, prompt and willing to help in any and all situations. Our trip to Sandals was more than we could have ever imagined. Her recommendations as personal experience from visiting the resorts was invaluable.
I would recommend this agent to my family and friends
22 of 24 people found this review helpful
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Superb service

Reviewed By Julie H - Chateauguay, Quebec | Traveled to Caribbean
Superb service by Kimberly Mossner! Highly recommend her agency to everyone. Our Celebrity Cruise was exceptional.
I would recommend this agent to my family and friends
20 of 21 people found this review helpful
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Highly Recommend

Reviewed By France B - Sutton, QB, CA | Traveled to Mediterranean ~ At Sea ~ At Sea
Great and pleasant service. Prompt answers to my questions. Would definitely recommend Kimberly.
I would recommend this agent to my family and friends
19 of 19 people found this review helpful
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Bucket list trip was successful!

Reviewed By Linda S - Denver CO | Traveled to Mediterranean ~ At Sea ~ At Sea
Kim was very helpful & knowledgeable. She made sure I was aware of cruise line information as things are constantly changing. Our Oceania voyage was perfect because she went to great lengths.
I would recommend this agent to my family and friends
21 of 23 people found this review helpful
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Helpful and knowledgeable

Reviewed By Judith B - Stevens Point, WI | Traveled to Caribbean
Kim is very knowledgeable and helpful. She planned the perfect cruise for my family. She went to great lengths to get us an accessible stateroom after my son inlaw had foot surgery,
I would recommend this agent to my family and friends
19 of 20 people found this review helpful
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Kimberly made it happen!

Reviewed By Roger M - Atlanta, GA | Traveled to Baltic Sea ~ At Sea ~ At Sea
Our SilverSea voyage to the Baltic region was a success. We were a little worried due to the war in the Ukraine but when the itinerary was modified we decided to go. Kimberly kept tabs on us and we were able to visit many unique and beautiful cities. Our trip was a dream come true and Kimberly made it happen. You will have life long clients! Roger and Karen M
I would recommend this agent to my family and friends
19 of 20 people found this review helpful
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Trip of a lifetime

Reviewed By William A - Manchester NH | Traveled to Panama Canal ~ Panama ~ Central America
Kimberly was generally wonderful. She was truthful, patient, thorough, and made sure our Princess Panama Canal Cruise was the trip of a lifetime.
I would recommend this agent to my family and friends
21 of 24 people found this review helpful
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Best travel advisor ever!

Reviewed By Charles O. - Columbus OH | Traveled to Mediterranean ~ At Sea ~ At Sea
We have worked with Kim M. many times and love her. She is a joy to work with and finds us the perfect accommodations for us. Kim provides extra details that enhance our trips!
I would recommend this agent to my family and friends
19 of 20 people found this review helpful
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Extremely patient and experienced

Reviewed By Rose M - Monroe, NJ | Traveled to Bahamas ~ Caribbean
Agent Kimberly Mossner was excellent in arranging my cruise. I was very happy that all went very smoothly. Kimberly was extremely patience and experienced.
I would recommend this agent to my family and friends
22 of 26 people found this review helpful
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Perfect tropical family vacation

Reviewed By Justin T - Johns Creek, GA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Great agent! I have recommended Kimberly to my friends and family. She books all of our family's vacations.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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Kimberly gives it her all!

Reviewed By Mitch D - Delray Beach, FL | Traveled to Caribbean
Kimberly “gives it her all” to help us plan our vacation. She always returns calls promptly! We have booked many trips with her and have never been disappointed.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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River Cruise success!

Reviewed By David T - Knoxville, TN | Traveled to Danube ~ On the River ~ At Sea
Kim was great to work with. She planned the perfect trip. Our Emerald Waterways River Cruise was more than we could have asked for!
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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Helpful and Professional

Reviewed By Dmitriy K - San Jose, CA | Traveled to Italy ~ Europe
Kimberly Mossner is very helpful. She responds immediately and is very professional. After numerous cancellations from Covid, she was able to make our Oceania Cruise happen.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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An Amazing Wedding/Vacation Trip!!!

Reviewed By Val & Shayne - Martin, TN | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I found out about Kim from a friend of mine. As soon as I messaged Kim within 5 minutes she asked if she could call me. Wow! She listened to what my fiance and I were looking for and had an immediate suggestion. She suggested a El Dorado Seaside Palms because she had been there before and knew we would love it. She even sent me a personal video of her describing the resort. I could not have dreamed of a better location. She did the whole package and when our air reservation changed she was on top of it. She called me several days before the trip to give us detailed instructions and kept in touch with us during the trip. Kim knows her stuff! I have already told her we want to come back next year and to be working on our trip in the spring. It takes such a load off knowing that air, transportation from the airport to resort, insurance, etc... is all taken care of and we are worry free. We loved every minute of our trip!
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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Best anniversary ever!

Reviewed By Crystal A - Atlanta, GA | Traveled to Mexico
We stumbled across Kim when looking for a travel agent. My husband and I were looking for a last minute anniversary trip. She recommended an all inclusive resort. We had a magical anniversary and will always contact her for our travel adventures. Thanks so much Kim!
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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Prioritized our interests

Reviewed By Charles F - Elora, ON, CA | Traveled to Australia & New Zealand
Great service. Kimberly prioritized my interests and planned the trip of our dreams.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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Much needed getaway

Reviewed By Esther F - Tamarak, FL | Traveled to Caribbean
Kim is very nice and helpful agent. Our trip was perfect. She is extremely nice and answered all our concerns.
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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Spectacular Greece trip

Reviewed By Thomas J - Roswell, GA | Traveled to Greece ~ Europe
My wife and I are primarily luxury travelers. We trust Kimberly with all of our vacations because we know we are in good hands. Our trip to Greece was spectacular.
I would recommend this agent to my family and friends
17 of 17 people found this review helpful
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Goes over and above

Reviewed By Richard S - Bartlett, TN | Traveled to Budapest ~ Hungary ~ Europe
Kimberly goes over and above for her clients. When the Covid pandemic began, she worked hard so that we were compensated for our Crystal River Cruise. We are now booked on new vacations and very thankful to have Kimberly by our side.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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Honeymoon was a success

Reviewed By Sonya R - Marietta, GA | Traveled to Barbados ~ Caribbean
Our honeymoon trip to Sandals was perfect thanks to Kim. She was very thorough and and made sure everything was perfect for us. Highly recommend.
I would recommend this agent to my family and friends
18 of 19 people found this review helpful
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A dream come true!

Reviewed By Pat T - St Petersburg, FL | Traveled to Cook Islands ~ South Pacific
I do not even know where to begin. Our dream to visit Tahiti and the Cook Islands was delayed due to Covid. But Kim was going to make sure we fulfilled that dream and we did. Our Paul Gaugin cruise was truly a dream come true. We have checked it off our bucket list and will always book our travel with Kim and her agency. Thank you so much, Kim for helping us with our wonderful vacation!
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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First class service all the way!

Reviewed By Michele M - Charleston, SC | Traveled to Hawaii ~ USA
Love Kim.. she goes the extra mile!!! We always feel like we are her only client. I feel we have developed a friendship working with her. Our Celebrity Cruise to Hawaii was wonderful. Kim made sure it was perfect,
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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Kimberly is the only agent for us!

Reviewed By Paul M - Toronto, Ontario | Traveled to Alaska ~ USA
Our travel advisor, Kim Mossner is very attentive to finding the right trip that meets our target expectations. She is very thorough and makes sure we have all of our ducks in a row. We have been cruising approximately 1-2 times a year since 2000 and found by far that Kim is the best travel agent we have had the pleasure of working with.
I would recommend this agent to my family and friends
21 of 25 people found this review helpful
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Outstanding!

Reviewed By Edward D - Delray Beach FL | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Kim Mossner is outstanding!
I would recommend this agent to my family and friends
21 of 25 people found this review helpful
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Professional and personal attention

Reviewed By Christine S - New York | Traveled to Caribbean Sea ~ At Sea ~ At Sea
My agent, Kim Mossner is great. She is readily available and makes it very easy to submit payments. She is very professional and always follows up.
I would recommend this agent to my family and friends
20 of 23 people found this review helpful
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Goes the extra mile!

Reviewed By Gayle B. - Alpine, UT | Traveled to Mexico
Kimberly Mosser is the best agent! She makes anything happen and goes the extra mile.
I would recommend this agent to my family and friends
19 of 21 people found this review helpful
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Perfect Sandals getaway!

Reviewed By Susan L - Baltimore, MD | Traveled to Jamaica ~ Caribbean
We were in need of a vacation after being locked down for months due to Covid. Kimberly planned a last minute getaway for us to Sandals Southcoast. This was the perfect choice and I would have never known about this resort without her help. Thank you, Kim!
I would recommend this agent to my family and friends
19 of 22 people found this review helpful
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Great Service!

Reviewed By Maggie, D - Nanaimo, British Columbia, CA | Traveled to Denmark ~ Europe
Great service with fast response time. Kim helps us to choose the right trips for us.
I would recommend this agent to my family and friends
18 of 20 people found this review helpful
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Knowledgeable and follows through

Reviewed By Ronald J - Scotch Creek, BC Canada | Traveled to Asia
We were stuck on a Holland America Cruise in Asia when the pandemic started. Although it was a nightmare for everyone, Kimberly stayed in touch with us the entire voyage and followed up when we finally returned home. Thank you for your professional and caring service.
I would recommend this agent to my family and friends
19 of 22 people found this review helpful
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Couldn't ask for better agent

Reviewed By Tom T - Charlotte, NC | Traveled to Panama Canal ~ Panama ~ Central America
We love working with Kimberly. She’s very helpful in every way. She has booked two fabulous cruises for us. Couldn't ask for a better travel advisor!
I would recommend this agent to my family and friends
17 of 18 people found this review helpful
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Kim goes all the way

Reviewed By Chris K - Fairhope AL | Traveled to Caribbean
Kim Mossner went all the way to make our cruise special
I would recommend this agent to my family and friends
19 of 22 people found this review helpful
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Everything was perfect

Reviewed By Joanne P - Ocala, FL | Traveled to Greece ~ Europe
Kim is the by far the best and most knowledgeable agent I have ever worked with. Highly recommend.
I would recommend this agent to my family and friends
19 of 22 people found this review helpful
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Fabulous Princess cruise!

Reviewed By James P. - Portland. OR | Traveled to Hawaii ~ USA
Kim was so friendly and accommodating and made me feel like we were long time friends. She explained everything and answered my questions thoroughly. Kim gave me confidence and peace of mind in setting up my reservation. This is my sixth cruise and the first time I got a protection plan because of Kim's assistance. This is something I wish I had on previous cruises from other agencies. Thanks Kim!
I would recommend this agent to my family and friends
20 of 24 people found this review helpful
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Puts Customers first

Reviewed By Xiaoyan Y - Atlanta, GA | Traveled to Europe
My travel planner Mrs. Kimberly Mossner always puts customers' benefits first. I trust her and always recommend her to my friends.
I would recommend this agent to my family and friends
18 of 20 people found this review helpful
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Very happy client!

Reviewed By Jeanette M - Tampa FL | Traveled to Caribbean
Kiim Mossner went out of her way to get us a fabulous Celebrity Cruise with great perks. When friends wanted to book 2 last staterooms in the block: I texted her on a Sunday and she called my friends to book them that evening . You can’t get better service than that.
I would recommend this agent to my family and friends
19 of 23 people found this review helpful
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Great experience. Everything was seamless

Reviewed By Carl R - El Paso | Traveled to Hawaii ~ USA
Kim planned our trip to Hawaii for our birthdays. Everything was perfect.!
I would recommend this agent to my family and friends
16 of 18 people found this review helpful
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Kimberly saved our golf trip

Reviewed By Gary M - Roswell, GA | Traveled to Clearwater Beach ~ Florida ~ USA
Covid cancelled our original "guys" golf trip at the last minute. No one wanted to fly out of the country. Kim jumped in and changed everyone to location in the US so that we could all be together. It turned out to be a fabulous week and our vacation was saved. Plus we were able to golf on some championship courses!
I would recommend this agent to my family and friends
18 of 22 people found this review helpful
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Exceptional travel advisor

Reviewed By Heidi P - Chicago IL | Traveled to Caribbean
Kimberly Mossner is an exceptional travel specialist!! She is thorough, patient, informative and extremely knowledgeable. I will definitely be a repeat customer and recommend her to family and friends.
I would recommend this agent to my family and friends
17 of 20 people found this review helpful
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Top notch travel advisor

Reviewed By Carole N - Seattle, WA | Traveled to Panama Canal ~ Panama ~ Central America
Kimberly provides excellent service, takes care of everything needed! Her agency is top notch. I will never work with anyone else.
I would recommend this agent to my family and friends
19 of 24 people found this review helpful
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Glacier Bay crossed off my list

Reviewed By Marge N - Salt Lake City UT | Traveled to Alaska ~ USA
It was my life long dream to cruise through Glacier Bay. Kimberly chose the perfect Alaskan cruise and got us a fabulous veranda stateroom in the perfect location.
I would recommend this agent to my family and friends
16 of 19 people found this review helpful
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Bucket list checked off

Reviewed By Mike - Yucaipa CA | Traveled to Belize ~ Central America
Always available to answer questions. It seems she never sleeps.
I would recommend this agent to my family and friends
12 of 12 people found this review helpful
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Latest trip around the Mediterranean

Reviewed By Chris and Amy - Fairhhope, AL | Traveled to Barcelona ~ Spain ~ Europe
She is the best. So knowledgeable and thoughtful. She catches things that no one else would, saving you time and money.
I would recommend this agent to my family and friends
12 of 13 people found this review helpful
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Top Agent

Reviewed By Jim - Jacksonville Arkansas | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Kimberly is always so pleasant to work with . Anytime I have a thought on new travel she drops what she is doing and gives me her thoughts and quotes. After working with Kimberly, I will not go anywhere else. She is Great!
I would recommend this agent to my family and friends
12 of 13 people found this review helpful
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Holland America Caribbean Cruise

Reviewed By Carl - Howell, MI | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Kim is the best cruise/travel agent I have ever worked with. She is very responsive...and does her very best to enhance her client's experience.
I would recommend this agent to my family and friends
12 of 13 people found this review helpful
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beautiful place, great food, great service

Reviewed By Melissa - Rutherford, Tn | Traveled to Cancun ~ Quintana Roo ~ Mexico
Kimberly is great to work with and very helpful on advising the best place to go and what to do while there.
I would recommend this agent to my family and friends
12 of 13 people found this review helpful
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Our 1st cruise -fabulous!

Reviewed By Sherry - Beaufort,SC | Traveled to Caribbean
Kimberly was awesome! Arranged everything for 3 couples-all of us in different locations!(South Carolina,Michigan+Alabama)
Everything was perfect -all met at a Hotel in Ft.Lauderdale
I would recommend this agent to my family and friends
11 of 12 people found this review helpful
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Our 35 day cruise was a dream cruise

Reviewed By Paul n Kay - Naperville, Illinois | Traveled to South Pacific
Kim is their when you need help or have a question. From directing you to the right cabin, for you, or the flight and travel instructions.
I would recommend this agent to my family and friends
10 of 10 people found this review helpful
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Wonderful Caribbean Cruise on the Sky Princess

Reviewed By Sue D - Stuart, FL | Traveled to Caribbean
I cannot say enough wonderful things about Kim. She is the best travel specialist I have ever worked with and I would not use anyone else. Kim always goes above and beyond to make each trip special. She also performs 'magic' to get you special pricing and excellent cabin locations which is much appreciated. Our cabin and the ship were beautiful. Thank you Kim!
I would recommend this agent to my family and friends
11 of 12 people found this review helpful
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Most Relaxing Trip!

Reviewed By Stacey - Birch Run, Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Kim is so helpful. She takes the time to research what we are looking for and provides great recommendations on transportation and activities.
I would recommend this agent to my family and friends
11 of 12 people found this review helpful
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Amsterdam and Baltic Adventure

Reviewed By Al - St Louis, Missouri | Traveled to Europe
Kim was great. Was quick to respond to and handle our issues, questions, and concerns. Booked us into pre cruise historic hotel in Amsterdam which was in perfect location. Arranged for all transfers which were prompt and professional. Got us good deal with cruise line. Highly recommended. Already booked another cruise for next year
I would recommend this agent to my family and friends
9 of 9 people found this review helpful
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33 Year Wedding Anniversary Cruise

Reviewed By Ed - Knoxville | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Working with Kimberly is great. She always finds us the best deals and is very flexible to work with. This was the third trip that Kimberly planned for us and always has all the details covered. She will contact you before your departure date with reminders and a preparation checklist.
I would recommend this agent to my family and friends
9 of 10 people found this review helpful
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Amsterdam and cruise of the Baltic Sea

Reviewed By KF - Nashville, TN | Traveled to Amsterdam ~ Netherlands ~ Europe
Kim was great to work with. She got us lots of upgrades on our cruise that we could not have done on our own. She quickly handled any issues we encountered.
I would recommend this agent to my family and friends
9 of 10 people found this review helpful
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Absolutely wonderful

Reviewed By Teddy - Spring, Tx | Traveled to Turkey ~ Middle East
Very helpful and ready to help at all times
I would recommend this agent to my family and friends
9 of 10 people found this review helpful
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The Best!

Reviewed By Chris and Amy - Fairhhope, AL | Traveled to Tahaa ~ French Polynesia ~ South Pacific
So knowledgeable and helpful. She helps us to make the right decisions and to make no mistakes.
I would recommend this agent to my family and friends
9 of 10 people found this review helpful
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We are very grateful to Kimberly!

Reviewed By Xiaoyan - Gainesville, GA | Traveled to Greece ~ Europe
Kimberly Mossner is not only a trustworthy and experienced travel agent; she is also a very kind person. She is so knowledgeable about all the cruises and helps us choose the one that is just right for us. When booking a room on the ship, she will consider many factors so that we always have a perfect room. After booking a trip, she will make sure we have the required documents and even send us a suggested packing list. Before we depart, she will let us know the best way to contact her and she will wish us a wonderful trip. If we need to make changes, even a cancellation, she will do it right away with total understanding. She truly prioritizes her customers’ needs. Having Kim as our agent, we can travel with peace of mind because we know she is always there for us, even when we are on the other side of the world. My friends and family and I can’t say enough about how kind and helpful Kim is. We are so lucky to have Kim as our travel agent and a very special friend.

I would recommend this agent to my family and friends
7 of 7 people found this review helpful
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The Best Travel Ninja EVER!!!

Reviewed By Anna - Sarasota, Florida | Traveled to Prague ~ Czech Republic ~ Europe
Always a pleasant experience. Always leaves me smiling. Always makes me feel I am her only customer. Time is never an issue. Goes above & beyond to help. Personalized service. Knowledgeable. Caring. Without a doubt I rate her service a 10+
I would recommend this agent to my family and friends
7 of 8 people found this review helpful
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Last minute Anniversary Trip

Reviewed By Tommy T - Matthews, NC | Traveled to Alaska ~ USA
It's always a delightful experience when working with Kimberly. She always so friendly and helpful. We decided to travel again after being delayed by covid so I dropped a short message to Kimberly. Kimberly answered my promptly. Kimberly informed us that we're late in the season to plan a trip to Alaska but said she would do what she could. After working previously with Kimberly, I knew she would come through for us and she certainly did. Kimberly made suggestions but found the actual cruise we were looking for. Kimberly scheduled our trip immediately and explained in detail what we needed to do to secure our trip. Kimberly contacted us mornings and evenings until our trip was secured. Kimberly constantly followed up with us to make sure our flight arrangements, transportation and hotels were booked. She even booked critical transportation for us. Kimberly followed up with things to do almost until we were out the door to the airport. In our opinion, Kimberly is the best.
I would recommend this agent to my family and friends
7 of 8 people found this review helpful
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Excellent Customer Service

Reviewed By Ashley - Woodstock, GA | Traveled to Dominican Republic ~ Caribbean
Kim was the greatest! Kim helped us travel to the DR with such ease. Our room request next to our family was fufilled because Kim made a request, which was very important to us. Our whole process was great because of Kim. We will definitely be using Kim again for our future travels!
I would recommend this agent to my family and friends
6 of 8 people found this review helpful
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Awesome time!

Reviewed By Shelley - Roseville, CA | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Kim was very thorough and helpful throughout the entire process! She made it very easy for our group to enjoy this cruise.
I would recommend this agent to my family and friends
7 of 10 people found this review helpful
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Kim takes care of everything!

Reviewed By Kay and Paul - Chicago IL | Traveled to Aruba ~ Netherlands Antilles ~ Caribbean
I wish to express the benefits of a good travel agent. We rely on Kim Mossner to get us there and back safely. Once I call with a travel idea, she checks it out for value and room location. Both of these things will improve your vacation. We do not always book our first idea, but she has shown that doesn’t matter. Our travel agent will for example, order a wheel chair for embarkation on a cruise ship and exiting. She might recommend special programs, such as traveling as an orange level passenger with special benefits. This is the experienced person needed to make travel better. We have booked our whole family, 16 people on a family cruise and on other occasions just the two of us. Kim is the person you can rely on!.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Small Ship Cruising in the Caribbean

Reviewed By Cabin By the Sea - Yardley, PA | Traveled to Caribbean
Kim was extremely helpful when planning our cruise. She is very personable and responds very quickly to your questions by providing detailed information and helpful tips . From the moment I inquired about booking our cruise to following up after we returned home, Kim was there every step of the way.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Beautiful Trip to Celebrate Our 30th

Reviewed By Emadsen - Palmetto, FL | Traveled to Mexico
Our trip was seamless and exactly what we wanted. She was instrumental in getting exactly what we wanted.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Fabulous Spring Break Cruise

Reviewed By Jen - San Antonio,TX | Traveled to Bahamas ~ Caribbean
Kim was absolutely fabulous during the whole planning process for our Spring Break cruise and then continued to make sure our trip was perfect.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Awesome Experience!

Reviewed By JR - Tampa, FL | Traveled to Virgin Islands ~ Caribbean
I had a very pleasant experience with Kimberly from beginning to end. She was very responsive and understanding of any questions I had. Remained in contact leading up to our trip and made sure we had all the information we needed. I will definitely be using her for any future trips we plan to take!
I would recommend this agent to my family and friends
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.