Ann Castagna Morin
Southampton, Massachusetts Travel Agent
Your Dream Vacation, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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Luxury River Cruise & Italy travel specialist
I have had a sense of wanderlust since childhood, always yearning to go off and explore the world. I will take my own passion for travel and use it to make your destination dreams come true! Europe is my specialty, I have dual citizenship, holding both Italian and US passports and return to Italy each year exploring new areas. I use that information to craft unique experiences for my clients, showing them inspiring sights that their friends may not have even heard of. After my first glide down the Danube I fell in love with river cruising. I sail each year and have navigated most of the rivers of Europe and Asia gaining the hands-on experience to craft your perfect luxury vacation! Wading through all the river cruise options can be a challenge, I will explain the differences in ships and companies. Let me match you up with the perfect itinerary for your interests and budget. As an avid photographer, I can show you the destinations you are considering in a personally inspiring view.
My Travel Specialties
My Areas of Expertise
CERTIFICATES & AWARDS
AMA Academy
AmaWaterways Specialist
Globus Family of Brands University - Avalon Waterways Specialist
Celebrity Learning Certification
Holland America Line Academy Specialist
AMResorts Master Agent
NCL University - Master's Degree
Oceania Certified Specialist
Oceania Certified Travel Advisor
Regent Seven Seas Luxury Cruise Expert
Seabourn Academy Graduate
Windstar Star Specialist
Globus Family of Brands University - Cosmos Specialist
Top Selling Key Partner Avalon Waterways
Certified Avalon Waterways Specialist
Certified Luxury Travel Specialist
Viking Certified Expert
Certified River Cruise Specialist
Certified Globus Tour Expert
Certified Italy Specialist
Certified Travel Counselor
My Travel Stories
Hidden Treasures of Cairo
Petra and Jerash Jordan
Egypt and Nile river cruise
Secrets of the Douro
Kathmandu Nepal
Aeolian Islands of Sicily
Golden Myanmar
Agrigento-the Valley of the Temples Sicily
Golubac Fortress Serbia
Balkan Cruise
Gems of Umbria and Tuscany
Bran Castle
Sailing the bays of Taormina Sicily, Italy
Incredibly Italy
Europe Christmas Market river cruises
Snake charmers- yes those are real cobras!
A Visit to a Paduang tribe-northern Thailand
Verona and Venice Italy
Sicily- Italy’s island of diversity
The Cheese Vault - Parma Italy
Danube River Cruise to the Iron Gates Gorge
Ganges River Cruise India
Avalon Waterways Mekong River Cruise
Avalon Waterways River Cruise Romantic Rhine
Danube River Cruise sailing past chain bridge and Parliament
The Most Beautiful Greek Isles
I was so excited when restrictions for Europe were lifted, I have been going through major travel withdrawals!
My first European adventure was going to be on a line I have never tried before, Ponant. This is a French flagged company that many Americans have never heard of, ... Read more from my The Most Beautiful Greek Isles story.
Journey to Jordan, Petra, the Dead Sea and Jerash
This trip was an extension on my Avalon Waterways Egypt and the Nile tour. My husband and I were very spoiled to have a private tour for the four days were were in Jordan. Just as in Cairo we had a escort waiting for us who whisked us through customs and ... Read more from my Journey to Jordan, Petra, the Dead Sea and Jerash story.
Egypt and the Nile cruise
This was an adventure of a lifetime!
I booked our trip with Avalon Waterways, it was wonderful being met at the airport by their staff, we were whisked through customs and immigration and the visa process while other people stood in long lines.
Avalon did a great job with inclusions, we only had ... Read more from my Egypt and the Nile cruise story.
Tracing family roots in Italy
Reviewed By Gino - Walpole,MA | Traveled to Italy ~ Europe
Ann custom built a two week trip for my son and I tracing our family roots in Italy. It was a great experience filled with history, great food, and even some days at the beach. It was really nice working with someone who understood what it meant to me to show my son where he came from. It is a trip I will never forget!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Nothing makes me happier than helping people connect with their past in Italy. I am glad that it went so well!
Nothing makes me happier than helping people connect with their past in Italy. I am glad that it went so well!
31 of 37 people found this review helpful
Patient and doesn’t nickel and dime you
Reviewed By Paula - Omaha,NE | Traveled to Italy ~ Europe
We originally booked a two week Italy tour with Ann for April 2020 to celebrate our 30th anniversary. The Covid virus came along so we cancelled that and booked a river cruise for July instead. Guess what? Covid still here and cancelled again. Ann patiently booked us a third time for April of 21 back to the Italy plan. Not once did she change us a change fee or complain about the extra work. Our friends agent charged them a $75 “service fee” each time to change theirs. We will always use Ann as she doesn’t nickel and dime you.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
This has been a very frustrating and disappointing travel season for many people. I am confident that the third time will be the winner for your much awaited celebration.
This has been a very frustrating and disappointing travel season for many people. I am confident that the third time will be the winner for your much awaited celebration.
29 of 34 people found this review helpful
Best travel agent ever!
Reviewed By Mike - Acworth, GA | Traveled to Europe
Ann has gone above and beyond during the COVID-19 crisis in keeping us informed about our cruise, which just canceled. She is the BEST travel agent we have ever worked with and are really upset that she is really taking a huge economic hit. When it is safe to travel we will definitely be using Ann again.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, you are such a thoughtful client, I appreciate your sentiment!
Thank you for your kind words, you are such a thoughtful client, I appreciate your sentiment!
29 of 37 people found this review helpful
River cruise
Reviewed By Stella X - Northampton,MA | Traveled to Danube ~ On the River ~ At Sea
Our Danube cruise was cancelled this April due to the Covid 19 virus but Ann got us Ann our money back. As soon as there is a vaccine we will book again. She has been a good agent in the past.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I know you were disappointed with the trip being cancelled but once the vaccine comes out we will get you right back on track!
I know you were disappointed with the trip being cancelled but once the vaccine comes out we will get you right back on track!
28 of 36 people found this review helpful
The perfect honeymoon!
Reviewed By Shelly V - Boston MA | Traveled to Danube ~ On the River ~ At Sea
Ann was invaluable in helping my husband and I plan our honeymoon. We were all over the place from wanting to go on a Safari to or maybe Tahiti to trying a river cruise. She talked to us about things we had not even thought of such as that the time of year we would be traveling would be rainy season in Tahiti and made suggestions about the flight to South Africa that we might want to break it up as the longest we had flown was four hours before. In the end we decided on the river cruise and couldn’t be happier with our choice. She planned so many special details and seemed so vested in our happiness. I can’t recommend Ann enough!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a joy helping you plan your honeymoon, I loved the photos you sent me!
It was a joy helping you plan your honeymoon, I loved the photos you sent me!
28 of 36 people found this review helpful
Best Agent Around!
Reviewed By Erick S. - Tampa Bay, Florida | Traveled to Europe
Ann was quick to answer questions and is obviously passionate about what she does. We have found that she always goes above and beyond for her clients. Looking forward to working with Ann again and would recommend her to anyone!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is a joy working with your family!
It is a joy working with your family!
31 of 42 people found this review helpful
Cancellation of tour due to Covid-19
Reviewed By JB - CT | Traveled to Canada
Although our tour ended up being cancelled because of the pandemic, Ann was with us every step of the way—from our initial inquiry concerning an appropriate tour to the refund of our deposit. She always answered every question and addressed all our concerns in a timely manner. It was a pleasure working with Ann.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a joy working with you and I know what a disappointment the cancellation was for your entire family. Hopefully in the future we can work it so you all can get to the Canadian Rockies.
It was a joy working with you and I know what a disappointment the cancellation was for your entire family. Hopefully in the future we can work it so you all can get to the Canadian Rockies.
29 of 38 people found this review helpful
First trip to Italy
Reviewed By Jk84 - Newport News,VA | Traveled to Italy ~ Europe
I had never been out of the country but really wanted to visit Italy as my great grandparents were from there. I had no clue where to even begin planning. I saw one of Ann’s photos of Tuscany online and after reading more about the artist I knew she would be a great fit. She spent a lot of time going over what was important to me and cutting out “fluff” which allowed more time in the places I wanted to see. She was very vested in my happiness as if this trip she was planning was for herself or her family.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Italy is my favorite place in the world, nothing gives me more joy than helping others visit the country of my heritage.
Italy is my favorite place in the world, nothing gives me more joy than helping others visit the country of my heritage.
25 of 31 people found this review helpful
One of a kind -she takes care of everything
Reviewed By Maurice - Dallas | Traveled to Europe
Ms. Ann has been booking my family’s trips for at least ten years. i couldn’t imagine booking with someone else. She knows what we like and takes care of the little things in advance like shore excursions. All we need to do is show up. She even arranges the car service to get us to the airport. She is one of a kind and we love her like family!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with clients such as yourself. I am glad that you feel I am able to take care of your needs!
It is always a joy working with clients such as yourself. I am glad that you feel I am able to take care of your needs!
26 of 33 people found this review helpful
So helpful with finding my roots in Sicily
Reviewed By Saladino - Bridgeport,Ct | Traveled to Sicily ~ Italy ~ Europe
Ann knows everything hen it comes to Italy, especially Sicily. I wanted to try to retrace my family roots and read about her on a dual citizenship board. She was just amazing! Not only dis she customize a comprehensive three week itinerary for my husband and I of the island but she set me up with a translator and local guide to take me to the village that my great grandfather was from. I was overwhelmed with emotion visiting the village, something I never thought I would ever be able to do since my own parents have passed. I can’t recommend her enough. She has a great deal of knowledge but also passion when it comes to Italy. I plan on planning with her my return in a few years.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Sicily is my passion, I am so glad that I was able to help set you in the right direction! I know how wonderful that feeling is when you make that connection to your past!
Sicily is my passion, I am so glad that I was able to help set you in the right direction! I know how wonderful that feeling is when you make that connection to your past!
32 of 45 people found this review helpful
Fulfilling bucket lists
Reviewed By Leah B - Toronto,CA | Traveled to Germany ~ Europe
When I was first enquiring about my trip for WW2 tour through Poland and Germany, I received a call from Ann. I explained my "bucket list" situation and she helped ensure a trip of a lifetime. Ann made sure that I was well insured and provided prompt and invaluable information, as well as reminders as the trip grew closer. She was able to answer my questions and reassure my novice traveler apprehension. I highly recommend Ann for her professionalism and for her personal touch in making dreams come true.
Thank you Ann.
Leah
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Leah it was a joy working with you. I am delighted that you are healthy and were able to take this special trip with your son. It was an honor to plan it.
Leah it was a joy working with you. I am delighted that you are healthy and were able to take this special trip with your son. It was an honor to plan it.
29 of 40 people found this review helpful
Amazing Italy!
Reviewed By Sandy - Cleveland, Ohio | Traveled to Italy ~ Europe
Ann booked an amazing 2 week Globus experience for us throughout Italy. I didn’t know Ann prior to my husband and I booking this trip. She was so attentive to our wants for our first experience to Italy. She is so knowledgable about Italy and beyond. She went above and beyond with tips, maps, do’s and don’ts. We can’t wait to work with Ann again choose our next European vacation.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I loved planning your trip with you and your husband, it was great seeing your photos on Facebook as you went along the tour!
I loved planning your trip with you and your husband, it was great seeing your photos on Facebook as you went along the tour!
29 of 40 people found this review helpful
Fabulous experience!
Reviewed By Suzanne - Naples | Traveled to Europe
Ann has been extremely attentive and thorough. Very knowledgeable.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
32 of 47 people found this review helpful
Never rushes you
Reviewed By Lydia - Sierra Vista,NV | Traveled to Europe
We can’t say enough about Ann. She is so enthusiastic and vested in our trips. it’s is like she is as excited as we are about the new adventure. I love how much time she spends talking with us, it’s like working with a knowledgeable friend She never rushes conversations and send us her own photos and videos.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always fun talking with you and the places you want to visit always end up on my list as well!
It is always fun talking with you and the places you want to visit always end up on my list as well!
25 of 34 people found this review helpful
Friendly and capable agent
Reviewed By John S - New Haven,CT | Traveled to Siena ~ Italy ~ Europe
Friendly and capable agent. Always makes sure everything is taken care of.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
25 of 34 people found this review helpful
Always helpful and cheerful
Reviewed By Rick M - Dallas,Tx | Traveled to Danube ~ On the River ~ At Sea
Ann helped us make several adjustments as we came closer to our cruise date and even assisted us in obtaining a wheelchair for us due to an accident prior to the trip. Always cheerful and encouraging as we sought to overcome several challenges, she was a ready and available source of information. We would highly recommend Ann for your travel plans.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a pleasure working with you and I do hope that the leg is all healed up now!
It was a pleasure working with you and I do hope that the leg is all healed up now!
25 of 34 people found this review helpful
Fabulous Family Fun
Reviewed By Ashley R-C - St. Petersburg, FL | Traveled to Mexico
Ann is a knowledgeable and gracious professional who always goes above and beyond! She is kind, responsive, and creative in finding perfect vacations for our large family with differing special needs.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for the kind words!
Thank you for the kind words!
25 of 34 people found this review helpful
Trip of a Lifetime
Reviewed By Cheri & Paul - Grafton, OH | Traveled to Italy ~ Europe
After a glowing referral from a friend, we contacted Ann to help us plan a trip to Italy to celebrate our 30th Anniversary. Ann patiently responded to all our questions as we are new to international travel & helped us build our dream trip. Just a few weeks later, the world came to a screeching halt due to COVID-19 and we had no idea what this meant for our plans. Ann's expansive knowledge was so helpful as we tried to make sense of the ever-changing information. We are so incredibly thankful that Ann was by our side during this crazy time to guide us through all necessary decisions. We can't wait to report back once we finally make it to Italy.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Cheri and Paul I can't wait for the two of you to take your anniversary trip Italy. I will make sure that it is the best trip of your life.
Cheri and Paul I can't wait for the two of you to take your anniversary trip Italy. I will make sure that it is the best trip of your life.
24 of 32 people found this review helpful
The best service you could ask for
Reviewed By Diamondbargal68 - Ada, OK | Traveled to France ~ Europe
Ann was a delight to work with. I was planning a trip with my granddaughter to Paris with Monograms, and she offered several options, including a trip to the South of France, which was just what we needed. She is not pushy; she is helpful. She responds via text or email quite promptly. She was a trooper working with us when our trip was cancelled due to cover-19. I cannot recommend her enough! I w2ill use her for every trip I take from now on -- hopefully that will be soon!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You were such a delight to chat with, once this virus mess is over we will get you to France!
You were such a delight to chat with, once this virus mess is over we will get you to France!
26 of 36 people found this review helpful
Can't wait to do it again!
Reviewed By Liz - Boyertown | Traveled to Germany ~ Europe
Ann made my first river cruise such an easy thing! Great advice and we had a such a wonderful time we couldn't wait to do it again!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You are such a delight to work with, you make me laugh all the time. I can't wait to see what you come up with for your next adventure!
You are such a delight to work with, you make me laugh all the time. I can't wait to see what you come up with for your next adventure!
30 of 44 people found this review helpful
A great travel agent makes all the difference!
Reviewed By Debbie W. - Park City, Kansas | Traveled to England ~ Europe
Last July we returned from the second trip we booked with Ann. The first was 2 years ago, to Italy, and this time we went to Great Britain. At that time, we had never travelled beyond North America before, so I had a billion questions, and would not have known where to start without Ann’s help. She spent a lot of time on the phone and in emails with me, and helped me choose the perfect trips for our family. She was there every step of the way - arranging our flights, adding an extra day to a tour, arranging for private transportation in Rome, and changing seats for our return trip when I asked while on the trip! Ann is smart, funny, helpful, and returns emails ASAP. She has literally travelled the world and has personal experience in almost any place a traveler would go. She gives you peace of mind, knowing she is available to sort out a problem if anything comes up during the trip. I cannot say enough good things about her or her service. She is the best!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so much fun planning your trips, I feel like I got to know your family so well. Thank you for your kind words.
It was so much fun planning your trips, I feel like I got to know your family so well. Thank you for your kind words.
25 of 34 people found this review helpful
Makes stressful situations a breeze
Reviewed By Huwe family - Pittsburgh l,PA | Traveled to Greece ~ Europe
Highly recommend - Ann Morin - Your Dream Vacation! Second trip to Greece with her guiding the way and helping make what would be stressful instances a breeze! We will always have her involved in our vacations!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that I was able to remove your stress with the incident of the hotel being over booked and am glad that we got a nice upgrade as well!
I am glad that I was able to remove your stress with the incident of the hotel being over booked and am glad that we got a nice upgrade as well!
27 of 39 people found this review helpful
Shares many helpful tips
Reviewed By AwildaC - Westfield, MA | Traveled to Spain ~ Europe
Booking a dream vacation can be challenging, Ann was a true blessing .She shared many helpful tips and they came in handy all was smooth she made sure we had all paper work all I's dotted and t'S CROSSED
I hope to have many more trips planned though (ann morin ) Thank You Ann For all you did GodBless
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you, I am so glad your family had a wonderful time!
It was great working with you, I am so glad your family had a wonderful time!
23 of 31 people found this review helpful
Throwback to old fashion customer service
Reviewed By Sologal - DFW, TX | Traveled to Belgium ~ Europe
I met Ann after an inquiry for cruise information and it was one of the luckiest days ever! Ann is a true throwback to how customer service should be, but rarely is. She has booked two trips for me and my family/friends, including a trip to Antarctica (which I know was completely beyond her normal travel comfort zone.) More importantly, she has gone to bat for me when airlines arbitrarily changed my flights, when bombs took out the Belgium airport that I would be traveling through, and when prices of cruises were in question. Anyone can book a trip for you, but Ann is a true advocate on your behalf. She is awesome!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you, your adventurous spirit is fantastic and I love learning about the places you come up with. I am ready to send anyone to Antarctica now!
It is always a joy working with you, your adventurous spirit is fantastic and I love learning about the places you come up with. I am ready to send anyone to Antarctica now!
27 of 39 people found this review helpful
Italy expert
Reviewed By Deb B - Fort Meyers FL | Traveled to Italy ~ Europe
Ann is a very seasoned traveler and guided us through the entire planning of our trip to Italy. She provided us with guidelines, walking maps and wonderful recommendations for our transfers and restaurants. We could not have asked for a better trip consultant.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Italy is my favorite place in the world, I love sharing it with clients!
Italy is my favorite place in the world, I love sharing it with clients!
26 of 37 people found this review helpful
Great to work with!
Reviewed By a.p. - Grapevine, TX | Traveled to Budapest ~ Hungary ~ Europe
Ann has been so extremely helpful every step of the way, and trust me, we've had ALOT of questions.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
27 of 39 people found this review helpful
Top notch adviser/agent!
Reviewed By Chris - NY, NY | Traveled to Italy ~ Europe
Ann has handled booking for my family for years. Always professional and going the extra mile, especially when the unexpected has occurred (lost luggage, etc). She has always gone over and above to ensure that our travel has gone well.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for the kind words it means a lot!
Thank you for the kind words it means a lot!
28 of 41 people found this review helpful
Perfect River Cruise Planning
Reviewed By Peter and JoAnne - Chicago, Illinois | Traveled to Germany ~ Europe
Ann, I just wanted to drop you a line and tell you how wonderfully smooth the "Christmas in the Heart of Germany" river cruise that you organized for us went... Although we scheduled our own airfare in order to visit Family in the UK, once we arrived at the meeting place (Movenpick Hotel, Frankfurt), we became a member of the Avalon family. Everything from then on was so smooth, it amazed us that all 119 passengers were helped and guided to the boat, our luggage was positioned in our Stateroom, we had no worries or concerns except to enjoy the cruise. We had a wonderful time meeting new friends, and the crew were absolutely amazing. Thanks to your careful arrangements, your attention to the slightest detail, we had a wonderful, memorable vacation. We plan to travel more next year and will certainly contact you again... Many, many thanks Ann. Well Done! Pete and Joanne F
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am glad you had such a great time!
Thank you for your kind words, I am glad you had such a great time!
24 of 34 people found this review helpful
Fantastic river cruise agent for surprise trip!
Reviewed By Elise - Albany,NY | Traveled to Danube ~ On the River ~ At Sea
Ann did a great job planning our parent’s anniversary trip. we kids wanted to surprise them with a river cruise for their big day and found that trying to do that secretly on our own was a lot harder than we first imagined. My neighbor gave me Ann’s information saying that she has worked with her in the past and that she was great. She was spot on! From that day forward there was no more stress! Ann took care of every detail. My parents were so surprised and delighted and had a wonderful trip. I can’t recommend Ann enough.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was such fun planning your surprise gift for your parents. I am sure it is something they will never forget!
It was such fun planning your surprise gift for your parents. I am sure it is something they will never forget!
24 of 34 people found this review helpful
River cruise
Reviewed By Eileen - Shaker Hts. OH | Traveled to Rhine River ~ On the River ~ At Sea
Excellent agent, Will use again. she did a great job on our cruise. Ken and Eileen
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
23 of 32 people found this review helpful
Invaluable in planning our river cruise
Reviewed By Maria A - Middletown.DE | Traveled to Danube ~ On the River ~ At Sea
Ann was invaluable in planning our Avalon River Cruise.We were not sure where to begin, which line to go with or what river.
She has sailed so many times she was able to show us videos and photos from her own trips which put our minds at ease.
After talking with her we were able to narrow down what was really important and picked the Danube.
At first we were a little nervous about the cost but it was well worth it! The cabin was beautiful, the food and staff fantastic.
We loved it so much that we booked another right away which sadly we now have to put off to 2021 because of the covid virus.
Ann was very helpful in rebooking our trip and getting our insurance policy extended.
I can’t imagine working with anyone else!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I know it was such a disappointment to have your cruise pulled out from under you but you will have a great trip next year. It will be worth the wait!
I know it was such a disappointment to have your cruise pulled out from under you but you will have a great trip next year. It will be worth the wait!
22 of 30 people found this review helpful
Turns dreams into reality
Reviewed By Wendy P - Orlando Florida | Traveled to Rhine River ~ On the River ~ At Sea
I want you to know by using Ann you will have a vacation of a life time. Her knowledge, connections, and perseverance, along with Ann's genuine sincerity for the customer, takes all the worries from traveling. She listens to the desires and expectations and makes dreams into reality. Last March, my parents wanted a European adventure: Mom wanted the Rhine and Dad wanted Germany. Avalon was the answer for everyone involved. Tragedy struck and Mom was unable to go but Ann worked tirelessly for a refund. Dad had mobility restrictions but was able to participate fully. We made so many amazing memories, experienced so many wonderful side trips, and met some great people.
Thank you Ann for all that you did this past year to make this vacation a reality. My parents may have passed away now but I will always have these memories!!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Wendy, it was an honor helping you plan this special trip. I loved seeing the photos and I am sure your parents are smiling down from heaven.
Wendy, it was an honor helping you plan this special trip. I loved seeing the photos and I am sure your parents are smiling down from heaven.
21 of 28 people found this review helpful
Ann takes care of her clients!
Reviewed By Mom of four boys - LA, CA | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Ann is so easy to work with, she finds the deals and makes things so easy. We are a family of 6 and it is difficult to find rooms for all of us. Ann was able to get airfare and find adjoining rooms in a beautiful hotel for us in Cabo Ssn Lucas, Mexico. After a few days at the hotel a neighboring guest came in and started smoking. My asthma flared up but the hotel was full and couldn't move us. Not knowing what to do we called Ann, that day we were moved! Ann takes care of her clients the entire trip. If your planning a trip Ann will find the deals for you and your family.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was so annoyed with that hotel and only too happy to intercede to make sure you had the accommodations you needed. I am glad that you contacted me so I could help!
I was so annoyed with that hotel and only too happy to intercede to make sure you had the accommodations you needed. I am glad that you contacted me so I could help!
27 of 40 people found this review helpful
So professional
Reviewed By D&J - Salt Lake City, UT | Traveled to Europe
Ann was so professional and personable in helping us plan my dream vacation to Switzerland and Germany. She gave me lots of travel hints and ideas for combining 2 separate Globus tours, which were both amazing. Any questions and concerns I had were addressed with ease, and she went above and beyond what she needed to do. I felt I was talking to a good friend whenever I called, and I strongly recommend her services.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
19 of 24 people found this review helpful
Best Honeymoon Ever
Reviewed By Lissie - Manchester, CT | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Ann was truly outstanding. She booked one of the best honeymoons a new bride can ask for. Her attention to detail, and her relentlessness in finding us the best deal was so wonderful and appreciated. Playa del Carmen was truly spectacular. Thank you for helping me obtain my first passport stamp. Looking forward to planning many more trips with you.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your lovely words!
Thank you for your lovely words!
24 of 34 people found this review helpful
Always awesome
Reviewed By Dave - Fort Worth, Texas | Traveled to Caribbean
My family has been working with Ann for years. The difference in our locations has never been a problem nor issue. Ann has booked us on many cruises. Even when I’ve researched the cruise and told Ann what we wanted she came back with a better cabin and location but also at $1000 lower. On our last cruise this past New Years Ann came back with a cabin with a larger balcony PLUS a lot of perks; WIFI, 2 Specialty Dinners, and Deluxe balcony breakfast plus others. Ann also booked on a 3 week trip of a life time to Australia. She made suggestions that I didn’t even know possible. She also booked us on a 10 day tour of Italy plus a 10 day extension. Again, it was perfect. Her suggestions made all the difference. We highly recommend Ann and give her a call and see what dreams she can make come true for you.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
23 of 32 people found this review helpful
Forever in our Hearts
Reviewed By Freya - Miami, FL | Traveled to Edinburgh ~ Scotland ~ Europe
Ann was very easy to work with and super accommodating. No matter how many times my dates changed (or locations) she always took care of my needs, efficiently and pleasantly. I must say the hotels were top notch as were the guided tours. Centrally located in each Country so we were able to take full advantage and strolls around the towns at any time of day. The buffet breakfast included hot and cold option and all were delectable.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Freya, your love for your mother and son are just so heartwarming. I was honored to be a part of planning such a special trip.
Freya, your love for your mother and son are just so heartwarming. I was honored to be a part of planning such a special trip.
25 of 36 people found this review helpful
a Mediterranean cruise planned with Ann.
Reviewed By Barb - Port Charlotte, Florida | Traveled to Rome ~ Italy ~ Europe
Ann has always gone above and beyond for us.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you Barbara, it is always nice to hear from you!
Thank you Barbara, it is always nice to hear from you!
29 of 44 people found this review helpful
you can’t find a better agent
Reviewed By Joey D - Newark NJ | Traveled to Italy ~ Europe
You really can’t find a better agent. We couldn’t be happier with the trips Ann has planned.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
19 of 25 people found this review helpful
Customer service is priority
Reviewed By Kendall - Atlanta, Georgia | Traveled to Mediterranean ~ At Sea ~ At Sea
Ms Ann has been unbelievable during this entire Coronavirus mess. She has rebooked my flights to Venice for my October cruise four times now because the airlines kept cancelling legs and she felt the transfer window would be too short. I know she doesn’t make any money off of air and appreciate immensely all the extra work this crisis has caused her. She is a true professional who really cares about her clients, prioritizing customer service is not something you see too often anymore. I can’t recommend her enough!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, the airlines have made this situation with the virus a challenge for sure!
Thank you for your kind words, the airlines have made this situation with the virus a challenge for sure!
26 of 39 people found this review helpful
A lifesaver, a true treasure
Reviewed By passport loser - Boston,MA | Traveled to Rhine River ~ On the River ~ At Sea
Ann was a total lifesaver, without her help I don’t know what we would have done! We enjoyed a wonderful river cruise vacation with no hiccups and were planning on spending the day in Zurich before our late afternoon flight back to the states. When we arrived at the airport to check our luggage and hop the train downtown I realized that I left our passports in the safe of our cabin over an hour away. i didn’t know what to do and called Ann. She immediately took action even though it was the predawn back home. She called the ship and had them put the passports in a cab. The driver met us at the Raddisson Blu about two hours later. It was a $400 mistake but thank God we had Ann and her quick thinking! I don’t know how we would have been able to go home without them. She is just such a treasure, was only concerned about us, not annoyed that I was calling at 4am.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was glad that I was able to help! It must have been a horrifying feeling when you realized the passports were gone but fortunately it was an easy fix!
I was glad that I was able to help! It must have been a horrifying feeling when you realized the passports were gone but fortunately it was an easy fix!
23 of 33 people found this review helpful
Cancelled due to Covid-19
Reviewed By Sue K - Boston, MA | Traveled to Danube ~ On the River ~ At Sea
Our trip was cancelled due to Covid -19 but Ann was great in helping to get our money back When the vendor was pushing only for future credits. Once this is all set and there is a vaccine we will definitely book with her again!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that things worked out so well. Once life is back on track we will get you booked and you will be able to enjoy that trip!
I am glad that things worked out so well. Once life is back on track we will get you booked and you will be able to enjoy that trip!
22 of 31 people found this review helpful
Our travel agent for 15 years
Reviewed By Nico - Wallingford,Ct | Traveled to Europe
Ann has planned all of our trips for the past 15 years. She always goes above and beyond to make sure we are happy and get the best deal .
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is always a pleasure working with you!
Thank you for your kind words, it is always a pleasure working with you!
20 of 27 people found this review helpful
Perfect river cruise for our big anniversary !
Reviewed By Connie D - Lansing, MI | Traveled to Danube ~ On the River ~ At Sea
We celebrated our 50th wedding anniversary cruising down the Danube the beginning of October. While checking the internet I somehow became connected with Ann. I told her what type of cruise we wanted and Ann went beyond my expectations to find a cruise that would include the countries we wanted to visit.
I had a dollar limit and Ann met that. She always called it emailed me on different options until we found the perfect cruise.
Ann is one of the most pleasant, thoughtful, helpful travel agents I've worked with over the years. If and when we plan any type of travel again, we will certainly contact Ann.
Thank you Ann!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I loved working with you, such a delightful couple! Seeing your pictures made me smile, I was so glad that everything went perfect!
I loved working with you, such a delightful couple! Seeing your pictures made me smile, I was so glad that everything went perfect!
20 of 27 people found this review helpful
Our first trip to Europe!
Reviewed By jmorin514 - Meriden, CT | Traveled to Ireland ~ Europe
My wife and I have been working with Ann for our 10th year this year. She has booked us everything from large cruise ships in the Caribbean, to land motorcoach tours and this year she has booked us a river cruise down the Danube for our 10th wedding anniversary. All I have to do is tell her where we are thinking of going on vacation(holiday) and she does the rest. She never stops working to get us the best deals and the most bang for our buck. Even after we book a trip, she is constantly looking for better flights, nicer rooms and even excursions that we may want to take. I have total trust in Ann as our agent, knowing we will have the best experience we could have ever asked for. Ann is always just an email or call away. I have never felt neglected or as if my littlest of questions is an inconvenience to her. She makes us feel as if we are her only clients, when she is dealing with hundreds of emails and calls from her many customers.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for taking the time to write such a nice review, I am sure your 10th anniversary is going to be delightful!
Thank you for taking the time to write such a nice review, I am sure your 10th anniversary is going to be delightful!
27 of 41 people found this review helpful
Our Dream Vacation!!
Reviewed By Patty - Bristol CT | Traveled to Italy ~ Europe
Ann is by far the best travel agent I have ever worked with. Because of her extensive travel experience, she is able to personally guide you throught the entire process in planing wonderful vacations!!! I have referred many of my family and friends to her. All have been beyond happy!! I highly recommend Ann for all your travel needs.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for you kind words and your referrals, that is the best compliment anyone could get!
Thank you for you kind words and your referrals, that is the best compliment anyone could get!
25 of 37 people found this review helpful
My daughter and I loved all our trips
Reviewed By Mo LIZZY - Yorktown, NY | Traveled to Italy ~ Europe
Amazing-Marvelous-Simply the BEST - Always supportive with excellent insight on all travel points!!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You are always great to work with, fantastic ideas and suggestions. You make it easy for me to plan the perfect trip!
You are always great to work with, fantastic ideas and suggestions. You make it easy for me to plan the perfect trip!
25 of 37 people found this review helpful
Amazing Travel Agent
Reviewed By TB - Greenwich CT | Traveled to Greece ~ Europe
Ann is the most thorough and dedicated travel agent I have ever used. She researches and answers every question I have with extreme detail. We have had exceptional experiences on the trips that she has booked for us.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I so enjoy working with your family.
Thank you for your kind words, I so enjoy working with your family.
25 of 37 people found this review helpful
Experience of a lifetime
Reviewed By Debbie - FORT MYERS, FL | Traveled to Italy ~ Europe
Ann takes her customer service beyond others. She provides very useful information about the destination since she has experienced most of the places she recommends to her clients.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I really enjoyed helping plan your trip to Italy, I was delighted to hear everything went well. Thank you for your kind words.
I really enjoyed helping plan your trip to Italy, I was delighted to hear everything went well. Thank you for your kind words.
26 of 39 people found this review helpful
Knows what we like.
Reviewed By Sandy - Colorado Springs | Traveled to Europe
Ann has been our family’s agent for ten years now. She knows what we like and what we don’t. All I need to do is call her and say we are thinking of going to a country and she does the rest. A day later I gave three great proposals to choose from. She takes all the stress and hassle out of vacation planning. I don’t have to waste time researching.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is great fun having free reign to design your holidays! I love surprising you with the choices and seeing which one will be the "winner".
Thank you for your kind words, it is great fun having free reign to design your holidays! I love surprising you with the choices and seeing which one will be the "winner".
17 of 22 people found this review helpful
Highly recommend
Reviewed By Rutgersisters - Dayton | Traveled to Italy ~ Europe
My mom had contacted Ann to help us plan a family trip to Italy. I was studying abroad and would meet up with the others there. She was nothing but amazing! We have never traveled to Europe, and she made traveling a breeze. When my Flight from Spain got cancelled the night before departure because of the airline, Ann immediately jumped in found a new flight for me. I could not have done it without her help! She was not even the one that booked that original fIight but took care of my crisis without hesitation. This all happened in the evening Spain time so it had to be after midnight for Ann when she was helping me. All along she was cheerful telling me that I wasn’t bothering her, that is why I have her. Besides all the help with the ticket, she did so many extras for us. No one knows Italy like Ann, she made us custom walking maps and even contacted the Pope on our behalf! She has his fax number - how cool is that?! I HIGHLY RECOMMEND Ann for ALL of your traveling needs!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was delighted that I could help you in your time of need, I would certainly hope that if my son were in a similar situation someone would come to his rescue. Lol I am glad it impressed you that I have the pope's fax number, it is not that hard to get if you have connections ;)
I was delighted that I could help you in your time of need, I would certainly hope that if my son were in a similar situation someone would come to his rescue. Lol I am glad it impressed you that I have the pope's fax number, it is not that hard to get if you have connections ;)
19 of 26 people found this review helpful
Great river cruise agent
Reviewed By Lauren - Norwalk, CT | Traveled to Danube ~ On the River ~ At Sea
Ann has been our agent for years. She always has great ideas and finds us good deals. We were very disappointed that our river cruise was cancelled, we should be on the Danube right now, but she got us an extra credit from the cruise line and a great price for next year. It’s a shame this virus happened we can’t wait to get back out there.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I know it was very disappointing but life will get back to normal and you will enjoy that trip!
I know it was very disappointing but life will get back to normal and you will enjoy that trip!
21 of 30 people found this review helpful
Fabulous trip, highly recommended
Reviewed By Gwen - The Villages, Fl | Traveled to United Kingdom ~ Europe
I have completed a fabulous trip arranged for me, my sister, and a friend, by Ann - “The British Isles in Depth”. It was an expansive trip through the British Isles and The Republic of Ireland. I would highly recommend this trip, especially when you have the opportunity to attend The Edinburgh Tattoo, as I did. Something I will never forget. Given the Queen was in residence in her summer home in Scotland, we had a rare opportunity to tour part of Buckingham Palace. What a treat that was. I am so glad we selected Ann to arrange this trip. She went out of her way to help us prior to the trip and has since followed up with us. Thanks so much Ann. Gwenda
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am glad that everything went well and that you were able to see the Queen!
Thank you for your kind words, I am glad that everything went well and that you were able to see the Queen!
22 of 32 people found this review helpful
50th Anniversary River Cruise
Reviewed By Irene - Upstate NY | Traveled to Danube ~ On the River ~ At Sea
This was are first trip abroad and had no idea where to start. This was to be a special gift to ourselves as we were celebrating our 50th anniversary. We decided to call a travel agent to see what trips were available. We couldn’t have picked a better person. I didn’t say agent because she made us feel more like a friend and set everything up for us. We booked a river cruise in Europe and it was absolutely flawless. Thanks to Ann our 50th anniversary was truly a Dream Vacation. She has our recommendation to anyone planning a trip, especially your first, trust me you’ll be back for more.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it was so much fun helping you plan this special trip!
Thank you for your kind words, it was so much fun helping you plan this special trip!
20 of 28 people found this review helpful
First river cruise
Reviewed By Rosa and Juan - New York, NY | Traveled to Rhine River ~ On the River ~ At Sea
Ann was willing to help us since the day one! She was working in all our needs and communicate us the best deals. We have been traveling almost every year for the past 12 years and this time Ann make us feel confident and yes we have a dream River cruise ! We want to thank her and we will look forward for future trips !
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a delight helping you plan your first river cruise. I loved seeing the photos of the tulips!
It was a delight helping you plan your first river cruise. I loved seeing the photos of the tulips!
28 of 44 people found this review helpful
Great river cruise!
Reviewed By Shauna - Vancouver Ca | Traveled to Danube ~ On the River ~ At Sea
Ann did a great job of booking our Germany Rhine cruise. Everything was perfect and very well organized. I would use Ann again in a heartbeat!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your review!
Thank you for your review!
24 of 36 people found this review helpful
Ann saved the day!
Reviewed By Blake &John - Sunnyvale,CA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
I don’t know what we would have done without Ann’s help. First she planned the perfect cruise for our first time at sea experience. She had so much patience and so many tips. The thing that was really over the top excellent though was when we realized we arrived in Florida that one of our suitcases was still on the car park shuttle back in LAX. It was the weekend but I called her and she immediately took charge and had it Fed Ex’d to our hotel overnight. I was a complete wreck and she said to just leave it with her and she would take care of it , for me to go relax and have fun. The bag arrived at our hotel via courier the next morning and we went off on an amazing trip.
Ann Castagna Morin responded:
I am so glad that I was able to get the bag to you and the crisis was averted. It also gave me a new tip to tell clients, to count bags when checking in, something I never really thought about before!
I am so glad that I was able to get the bag to you and the crisis was averted. It also gave me a new tip to tell clients, to count bags when checking in, something I never really thought about before!
21 of 30 people found this review helpful
Best and most memorable France .
Reviewed By Ana - Naples | Traveled to Paris ~ France ~ Europe
I know Ann now for more than 4 years. It is a pleasure doing business with her. Her professionalism exceed my expectation. Her knowledge is exceptionable and is always giving you good advice. I would definitely recommend Ann for any of your travel needs.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a pleasure working with you!
It is always a pleasure working with you!
20 of 28 people found this review helpful
Best Travel Agent!!
Reviewed By Sbecker - New Orleans, LA | Traveled to Europe
Ann is the best! I found Ann on line as I was exploring European vacations for my husband and myself for the summer of 2019. She set us up with everything at a great price! We went to London, Paris, and Amsterdam. Everything was perfect. So, this year, we had books to go on a tour of Italy with my family. Deposit was paid, but Covid 19 caused us to either credit for a later trip or cancel. Ann was so helpful through it all with advice and explaining all of our options. I hated to have to cancel, but I will definitely use Ann for our next trip!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Susan I am so sorry that your Italy trip had to be cancelled because of the virus. I am sure your family will get the chance to visit some other time.
Susan I am so sorry that your Italy trip had to be cancelled because of the virus. I am sure your family will get the chance to visit some other time.
21 of 30 people found this review helpful
Cabo for my 25th Wedding Anniversary
Reviewed By MEA - Bristol, CT | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
I have worked with Ann on three trips and she is always so helpful with suggestions and cost savings. She is just an absolute pleasure and a wonderful person.
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
21 of 30 people found this review helpful
Caribbean cruise aboard the MSC seaside
Reviewed By Mary - Duanesburg, NY | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We booked thru Ann a cruise to the Caribbean from 4/18 to 4/25 this year, but due to the coronavirus it was canceled. Ann has been wonderful helping us get a credit from the cruise line, and providing us with the information needed for adjusting our hotels and airfare. She’s been a great help!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
16 of 20 people found this review helpful
The best travel agent ever!
Reviewed By Babs5332 - Long Island NY | Traveled to Hong Kong ~ East and Southeast Asia
Ann Morin is an experienced & knowledgeable travel agent I would highly recommend her for all your travel needs. I’ve never dealt with such a dedicated & patient person. She really goes the extra mile when planning your vacation. She herself travels extensively & she posts all her adventures on FB. She even has contests so you can win travel discounts.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, you and your husband are two of my favorite clients. Dealing with such pleasant people makes it easy for me to shine.
Thank you for your kind words, you and your husband are two of my favorite clients. Dealing with such pleasant people makes it easy for me to shine.
24 of 36 people found this review helpful
Both cruises have been phenomenal.
Reviewed By Donna C - Scotia, NY | Traveled to Europe
My husband and I have used Ann for several cruises. The cruises were a Avalon Danube cruise and a Rhine cruise.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It has been wonderful working with you, you are not only a great client but have become a good friend as well.
It has been wonderful working with you, you are not only a great client but have become a good friend as well.
31 of 50 people found this review helpful
Fulfilling Buckets Lists
Reviewed By Liv4u2 - Jacksonville, Florida | Traveled to Spain ~ Europe
Ann was very accommodating in answering questions related to the trips I’ve had over the years. She made our trips seamless and hassle free.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you, I have really enjoyed planning your adventures over the years!
Thank you, I have really enjoyed planning your adventures over the years!
27 of 42 people found this review helpful
Great Vacation!
Reviewed By Traveling Four - Huntington Beach, California | Traveled to Danube ~ On the River ~ At Sea
We were given Ann's name after a river cruise we booked was cancelled and we were left without any plans or reservations for our vacation. We contacted Ann to see if she could help. She didn't let's down. Within a short time she had us booked on a very similar cruise at a reduced price and saved our vacation. Can't imagine planning a trip in the future without there help. Her knowledge, expertise and focus on ensuring that we have a trouble free trip made all the difference!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is a joy working with clients like you!
Thank you for your kind words, it is a joy working with clients like you!
22 of 33 people found this review helpful
Incredible European Adventure
Reviewed By John and Bernie - Dallas, TX | Traveled to Danube ~ On the River ~ At Sea
Ann Morin is amazing! She helped us plan a Danube River Cruise on Emerald Waterways with an extension to Prague. Ann was on top of every detail of our trip. Not only did she take care of research and booking travel, she suggested some great side trips, restaurants and lesser known sites to visitI would highly recommend Your Dream Vacation and Ann Morin for all your travel needs! She is and will always be our go to travel agent!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is always a joy working with you!
Thank you for your kind words, it is always a joy working with you!
22 of 33 people found this review helpful
Never went to Israel- covid
Reviewed By Rayreich - Brooklyn NY | Traveled to Israel ~ Middle East
She has been responsible with all our travel arrangements
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Hopefully when the virus mess is over we can get you to Israel Dr. R
Hopefully when the virus mess is over we can get you to Israel Dr. R
23 of 35 people found this review helpful
Best travel professionl, EVER!
Reviewed By creativeitalian - CT | Traveled to Portugal ~ Europe
Ann is on top of her game! We were on a trip when our tour company made a change. She took it upon herself to evaluate the change, convey it to us and helped us feel at ease about our upcoming trip.... all while we were overseas and unavailable. Ann is incredibly responsive to emails and has been an absolute delight with whom to do business. Trust me, she is worthy of your time, your money and your business. Such a refreshing change!! Thank you, Ann!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, having great clients like yourself makes my job easy!
Thank you for your kind words, having great clients like yourself makes my job easy!
25 of 39 people found this review helpful
Like working with an old friend
Reviewed By Carley - Daytona Beach FL | Traveled to Danube ~ On the River ~ At Sea
Working with Ann is like working with an old friend. She has such a warm and bubbly personality you instantly connect. About three years after my first trip I called to ask about another. I started the conversation with “This is Carley, I am not sure if you remember me .” Before I went on she said, “of course I do, you and your husband went to Greece for your 25th anniversary, did your daughter have a boy or a girl?” After talking about my granddaughter we planned a wonderful river cruise and now 3 years later we are looking at a safari. I couldn’t imagine planning a trip with anyone but Ann. She does a great job and she really cares about her clients.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Of course I remembered you! The excitement you had for your upcoming grand baby was infectious! I am delighted that you gave me a call to plan your next adventure, this will be an entirely different experience!
Of course I remembered you! The excitement you had for your upcoming grand baby was infectious! I am delighted that you gave me a call to plan your next adventure, this will be an entirely different experience!
17 of 24 people found this review helpful
Great river cruise on the Danube
Reviewed By Beth - Washington DC | Traveled to Danube ~ On the River ~ At Sea
Ann was very helpful with planning our first river cruise. We were having a hard time figuring out what line to go with and she sat down with us showing us photos of the different cabins and floor plans. She also had some videos of her own trips which was nice to see a non commercial view. Once we booked she guided us with excursions and a mini trip after the cruise. We are excited to go again as soon as there is a vaccine.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you, I am glad my photos helped you see yourself on the cruise. Sometimes it makes it easier to picture things when you get multiple views. I look forward to working with you again!
It was great working with you, I am glad my photos helped you see yourself on the cruise. Sometimes it makes it easier to picture things when you get multiple views. I look forward to working with you again!
16 of 22 people found this review helpful
First river cruise
Reviewed By Penny - Washington DC | Traveled to Danube ~ On the River ~ At Sea
When my husband and I were thinking of taking our first river cruise I started researching on line myself. I couldn’t begin to even decide on which river let alone cruise line. They all seemed nice and it was getting frustrating. My coworker gave me Ann’s information and that call was the best on I ever made! She spent a lot of time asking what we liked to do and about our past trips. When she recommended two itineraries it was as if they were custom made for us! Ann had so many photos from her own trips we could get a real sense of what the cruise would be like.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Wading through the multitude of river cruise choices can be overwhelming, I am glad that I was able to make the selection process a bit easier!
Wading through the multitude of river cruise choices can be overwhelming, I am glad that I was able to make the selection process a bit easier!
21 of 32 people found this review helpful
You can tell she loves Italy
Reviewed By Sal and Maria - Brooklyn, Ny | Traveled to Italy ~ Europe
Ann organized a trip to Northern Italy for my wife and I. It was a great trip and hassle free. She walked us through every step of the way, offered us tips and advise concerning our travels. You get the most for your money and waste none! The special benefit of working with Ann is that she is always there for you. When some touring companies and agents’ hours are closed for the day, Ann answered my texts and calls at every moment. You can’t put a price tag on that concern she shows for her clients! When the airlines canceled our return flight, due to mechanical problems, at the time of boarding, Ann quickly guided us through that stressful moment and secure the next flight home. She also started the paperwork to the airlines to get financial reimbursement for all our additional expenses and monetary award the airlines offer for cancellations. I have already shared her name with many of my family and friends and have discussed our vacation plans for next year! Go with the best! CIAO
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Yes, Italy is my passion, working with great clients like the two of you makes my job so easy!
Yes, Italy is my passion, working with great clients like the two of you makes my job so easy!
22 of 34 people found this review helpful
The best!
Reviewed By Christopher - Newport Beach | Traveled to Europe
Ann has been incredible to work with on several trips and cruises we've taken. Very easy to work with, does all of the "heavy lifting" for you, answers every question clearly and makes things understandable.With the recent virus situation crushing the travel industry, we have canceled two large trips ourselves to Normandy with National Geographic and to Africa. Ann has been with us every step of the way and has been completely honest and forthright about what we need to do and what she can do for us.
If we were just going around the block I would have Ann set up THAT trip as well.
Seriously, I cannot recommend her highly enough for anyone's travel needs.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I so enjoy working with your family and was glad that I could help in getting your money back from the Covid affected trips.
Thank you for your kind words. I so enjoy working with your family and was glad that I could help in getting your money back from the Covid affected trips.
20 of 30 people found this review helpful
Unfortunately we had to cancel our trip
Reviewed By Mary - Woodland, CA | Traveled to Portugal ~ Europe
Very pleasant and goes above and beyond what is asked of her
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
20 of 30 people found this review helpful
Dreams come true with Ann
Reviewed By Sandie - Atlanta, GA | Traveled to Europe
Ann is a lifesaver. Not once, but twice we’ve had to cancel trips. She handled everything for us. She really knew how to calm me down. She went above and beyond to ensure we received refunds and/or rebooking. Took the stress off my shoulders. We’ve booked through Ann several times through the years. The first trip went off with out a hitch, Budapest to Amsterdam. She took care of all the details, From the time we left our home, until we returned, she had us covered. I can’t wait for our next trip.
Be sure to follow her blog, I travel the world through her eyes. You won’t be disappointed.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It has been great working with you, and the third time is the charm you will get to see the tulips in 2021!
It has been great working with you, and the third time is the charm you will get to see the tulips in 2021!
21 of 32 people found this review helpful
Fabulous European Trip
Reviewed By William - Denver, CO | Traveled to Amsterdam ~ Netherlands ~ Europe
Ann has assisted me on two occasions of traveling to and from Europe in the past couple of years.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words
Thank you for your kind words
25 of 40 people found this review helpful
Great trip
Reviewed By Lynn - Bartow | Traveled to Greece ~ Europe
Ann has been very helpful for several trips with both Globus and Viking trips to Europe. Great to work with - timely and goes the extra effort to provide helpful information.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you!
It is always a joy working with you!
23 of 36 people found this review helpful
Best agent EVER!
Reviewed By L - Pittsburgh, PA | Traveled to Greece ~ Europe
Ann is amazing! We have worked with her twice on trips to Europe and wouldn't travel again without her!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always fun working with you Lisa!
It is always fun working with you Lisa!
25 of 40 people found this review helpful
Poland world war ll
Reviewed By Jkat - Richardson, TX | Traveled to Poland ~ Europe
Great agent
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
27 of 44 people found this review helpful
The best advice for the best trip
Reviewed By Pavane - Crystal River, Florida | Traveled to Japan ~ East and Southeast Asia
We've been working on travel with Ann for probably 20 years! She is our go-to for cruises and other travel needs. She knows everything from best cabin to best ship to best bang for your buck and also special adventures.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it has been a joy working with you.
Thank you for your kind words, it has been a joy working with you.
29 of 48 people found this review helpful
Stress-free travel
Reviewed By S.A.M. - Manassas, VA | Traveled to Europe
When we tell Ann what where we are interested in travelling to, she is always enthusiastic and helpful. She gives us helpful and knowledgeable recommendations. She takes the stress out planning a trip as well as the possibility of any problems during the trip. She is always available in case of emergencies.Ann is top notch! We never have to worry when she has done our trips. We have recommended Ann to friends, relatives and others we have met on trips. We wish we had known her when we first started travelling. She makes our travel so much more enjoyable and stress-free!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is a true joy working with the two of you. Our chats are often the highlight of my day. Thank you for the kind words, I look forward to planning your next adventure!
It is a true joy working with the two of you. Our chats are often the highlight of my day. Thank you for the kind words, I look forward to planning your next adventure!
24 of 38 people found this review helpful
The best trip so far
Reviewed By Frank the travel agent intern - Staten Island NY | Traveled to Italy ~ Europe
The BEST agent I have ever had. She cares about you and you know that whatever your wishes are she will get it done. Feels like she is on vacation with you
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You are a wonderful "intern" Frank with a huge amount of travel knowledge. It is a delight working with you and I so enjoy our conversations. The "teacher" often learns from the "student".
You are a wonderful "intern" Frank with a huge amount of travel knowledge. It is a delight working with you and I so enjoy our conversations. The "teacher" often learns from the "student".
26 of 42 people found this review helpful
First time European travelers
Reviewed By G-Russ - Southington, CT | Traveled to Tuscany ~ Italy ~ Europe
Ann was a lifesaver in helping us to plan our first European vacation. We really were “all over the map” and overwhelmed with the research we did. She was able to help us hone in what experiences we wanted and to plan the perfect trip. Definitely plan to use her again on all future trips, she made the planning almost as enjoyable as the vacation itself.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a delight working with you, I look forward to further adventures!
It was a delight working with you, I look forward to further adventures!
20 of 30 people found this review helpful
Exciting luxury
Reviewed By Ellen - Denver | Traveled to Asia
Ann has been our go to gal for the past 20 years for travel inspiration and execution. She has flawlessly created itineraries that I could never have come up with on my own. Our adventures have always been edgy and exciting but steeped in luxury. The perfect balance of spa time and thrilling excursions.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I so enjoy the creating your vacations, your thirst for excitement is right up my ally! My husband always asks me "where is it we are going now?" after I get off the phone with you as if I have not been there myself I end up booking where ever I come up with for you as you make me think outside of the box!
I so enjoy the creating your vacations, your thirst for excitement is right up my ally! My husband always asks me "where is it we are going now?" after I get off the phone with you as if I have not been there myself I end up booking where ever I come up with for you as you make me think outside of the box!
21 of 33 people found this review helpful
She will fight for you!
Reviewed By Cheryl - Kansas City | Traveled to Seine River ~ On the River ~ At Sea
This covid virus has been very stressful and Ann has been invaluable in helping our family on this time. We had a very expensive river cruise booked and first class air when the crisis hit. The airline only wanted to give us a credit for 10k air and I was besides myself over it. Ann took them on and got my refund. Same with the cruise. We feel bad she didn’t earn a commission but once this is over will book with her again. She is the best. She will fight for you!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I believe that it is important to be ethical and stand up for the underdog, I am glad that I was able to get your refund for you.
I believe that it is important to be ethical and stand up for the underdog, I am glad that I was able to get your refund for you.
17 of 25 people found this review helpful
First class Italy
Reviewed By Mary O - Deerfield,NH | Traveled to Italy ~ Europe
The trip was fantastic. Ann did a great job making all the arrangements for the trip. Everything went smoothly. We were able to relax and enjoy our vacation. Our tour director, bus driver and accommodations were also first class.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am so glad the Italy trip went so well!
Thank you for your kind words, I am so glad the Italy trip went so well!
23 of 37 people found this review helpful
Great recommendations for Italy
Reviewed By Nancy E - Covina, CA | Traveled to Italy ~ Europe
Ann has been helping my family and extended family book cruises for over ten years. We have challenged her with questions, changes and cancellations. She has always taken care of us. She has made great recommendations for us in Italy that we really appreciated. There are other choices out there but not the personalized service you will get from Ann.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I love working with you! Italy is my passion, nothing makes me happier than helping people connect with the country of my heritage!
Thank you for your kind words, I love working with you! Italy is my passion, nothing makes me happier than helping people connect with the country of my heritage!
20 of 31 people found this review helpful
Great river cruise travel agent
Reviewed By Mike V - Palm Beach FL | Traveled to Rhine River ~ On the River ~ At Sea
I stumbled upon Ann while looking into my Avalon river cruise through Europe. It was all easy from there. She was very helpful and on point with all my needs and multiple questions. I'm only back 3 days and already thinking about contacting her to start planing my next adventure.
I highly recommend Ann to anyone planning a trip. She knows first hand where to go and how to get there!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad you enjoyed your river cruise and look forward to helping you plan many more!
I am so glad you enjoyed your river cruise and look forward to helping you plan many more!
26 of 43 people found this review helpful
Awesome Adventures with Ann!
Reviewed By Ethan S. - St. Pete, FL | Traveled to Bahamas ~ Caribbean
Booking travel can be overwhelming. Ann makes vacationing fun and easy because she takes care of the stressful parts! We can vacation with ease and enjoy every moment because we know Ann is on our side. She’s awesome!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for taking the time to write a review! I appreciate your feedback!
Thank you for taking the time to write a review! I appreciate your feedback!
22 of 35 people found this review helpful
Help in the time of Coronavirus
Reviewed By Linda W. - Voorheesville, NY | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We weren't able to take our cruise but I'm sure it would have been great. With all the cancellations due to COVID19 Ann has been right on top of emails and requests. She has kept in touch and guiding myself and the others in our group on the best way to handle our credit from the cruise line. She has our back and is trying to get us the best deal possible on re-booking our cruise. We know she has been working around the clock but her emails have all been polite and professional with some added humor.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
16 of 23 people found this review helpful
Personal Service and Dxpert advice
Reviewed By Gail - Key Largo | Traveled to Danube ~ On the River ~ At Sea
Ann has been a great travel agent to work with. She has helped me enormously when I had to cancel my Blue Danube cruise. She is always available and cares about you and your needs. I would recommend her highly to anyone. I will be sure to contact her again to plan a trip in the future.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
18 of 27 people found this review helpful
Trip of a Lifetime 2019
Reviewed By Happy Trails - Texas | Traveled to Italy ~ Europe
Ann should be everyone's go to person for travel services. She provides prompt, personalized, and caring guidance while planning your trip. Unfortunately, like many others, we had to cancel our trip this Spring due to Covid-19. She took care of the cancellation and trip insurance. What could have been a nightmare turned out to be a minor bump in the road with Ann at the wheel.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
Thank you for your kind words, it is unfortunate that Covid-19 happened but we won't be locked down forever!
21 of 33 people found this review helpful
Highly recommended!
Reviewed By Patti - Akron, Ohio | Traveled to Italy ~ Europe
Ann provides great service for any travel need. From general inquiries, to advice, to finding a trip that meets needs and budget, she is terrific! She is very responsive to questions and gives guidance to make a vacation hassle-free.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you, thank you for your kind words.
It is always a joy working with you, thank you for your kind words.
24 of 39 people found this review helpful
An Excellent Travel Agent for your travels
Reviewed By PL - Doylestown, PA | Traveled to Italy ~ Europe
Ann is always available to give the best travel advice and help with booking our cruise vacations.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
24 of 39 people found this review helpful
1st ever tour bus trip
Reviewed By Chris - Fleming Islad Florida | Traveled to Grand Canyon ~ Arizona ~ USA
Ann is very knowledgeable. My cousin recommended her and we will us her for all our travel. I had never used a travel agent before but Ann made it very easy. We didn't have to worry about anything.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
24 of 39 people found this review helpful
Great trips
Reviewed By Davevk - Grand Rapids , Michigan | Traveled to Italy ~ Europe
Ann is very good. While I have never met her I feel like I am talking with a friend. She knows how and where to travel and offers great suggestions. If you don't like her suggestion she is not offended and continues to listen to make your trip wonderful.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you Dave, I do so enjoy chatting with you even when it has nothing to with travel.
Thank you Dave, I do so enjoy chatting with you even when it has nothing to with travel.
23 of 37 people found this review helpful
A marriage saver
Reviewed By Willie - Greensboro | Traveled to Europe
We have been working with Ann for about 15 years now. She planned our honeymoon and every vacation since. Ann is so patient, she guides us through our indecision and helps us zone in on where we really want to go as my wife and I sometimes have very different ideas. I can’t imagine planning a trip without her, we probably would end up arguing and not going at all lol.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Lol I don't know if I am a marriage saver, the two of you seem pretty in love to me, however I do think having a "mediator" when travel planning can be helpful. It is often very easy to get what each of you want in the same destination, it just takes a bit of knowledge and asking the right questions.
Lol I don't know if I am a marriage saver, the two of you seem pretty in love to me, however I do think having a "mediator" when travel planning can be helpful. It is often very easy to get what each of you want in the same destination, it just takes a bit of knowledge and asking the right questions.
20 of 32 people found this review helpful
The best agent ever!
Reviewed By Gina - Alexandria,Va | Traveled to Europe
No one knows travel like Ann. She has been all over the world and no matter where I want to go she seems to have already been and can tell me a great restaurant or special place to visit. She saves me so much time that I would spend searching on my own and thinks of things I never would have like which side of the ship is better depending on the route or staying at different hotels pre and post tour to see destinations new neighborhoods of the city. I just can’t imagine planning a trip without her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I have not quite been all over the world yet, just 84 countries so far, BUT I plan to cross off three more in 2021 so I am making headway. :)
Thank you for your kind words, I have not quite been all over the world yet, just 84 countries so far, BUT I plan to cross off three more in 2021 so I am making headway. :)
14 of 20 people found this review helpful
Best Travel Agent Ever
Reviewed By Jill - Sunapee NH | Traveled to Prague ~ Czech Republic ~ Europe
The best agent we have ever used! Ann pays attention to every detail, answers email, makes suggestions. We had a wonderful trip to Prague then booked another thru Ann to Amsterdam but Covid hit. The hotel we were booked into before the cruise refused to return our deposit. Ann fought for our deposit and got it....our credit card company couldn’t!!! Any travel we do will be done thru her! Thank you Ann!!!!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I am glad that I was able to get the hotel to refund the money. Sometimes knowing fancy phrases like force majeure can pay off :) ,
Thank you for your kind words. I am glad that I was able to get the hotel to refund the money. Sometimes knowing fancy phrases like force majeure can pay off :) ,
15 of 22 people found this review helpful
Memories in the making!
Reviewed By DeDee - Overland Park | Traveled to United Kingdom ~ Europe
Ann is so helpful, friendly and reliable! This is our second trip booked with her and are very pleased with the quality of service. Highly recommend her to others, you won't be disappointed!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
23 of 38 people found this review helpful
She has local connections everywhere
Reviewed By Jason - Salt Lake City | Traveled to Havana ~ Cuba ~ Caribbean
Ann has so much personal experience, she has been everywhere! Anytime we have her book a trip she tells us “oh hey I have a guy there” She meets all these local people on her own travels and has them help with special private tours or transfers. When I say everywhere I mean it she arranged a cooking class in someone’s home in Havana Cuba, private wine tasting in a vineyard in Sicily and a pre dawn visit to the Taj Mahal so we could see the sunrise. She is amazing!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You make me laugh, but I guess I do say that. I like to recommend local people I have met and trusted on my own trips.
You make me laugh, but I guess I do say that. I like to recommend local people I have met and trusted on my own trips.
20 of 32 people found this review helpful
Wonderful time in British Isles
Reviewed By Frank and Vickie - New Port Richey, FL | Traveled to United Kingdom ~ Europe
With Ann's assistance, we were able to plan a wonderful vacation of the British Isles. The tour company, Globus was very good and our tour director very knowledgeable about the areas we visited. The highlight of the trip was the fabulous Royal Edinburgh Military Tattoo, seats were great, I would recommend this to everyone. We will use Ann when planning our next trip...
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a joy working with you, thank you for your kind words!
It was a joy working with you, thank you for your kind words!
18 of 28 people found this review helpful
Ann ... awesome agent
Reviewed By Sunny - Sarasota, FL, USA | Traveled to Switzerland ~ Europe
Ann has been there to help arrange and advise me on my travel plans ... she is very hard working, knowledgeable and patient!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
19 of 30 people found this review helpful
Best Family Trips!
Reviewed By Irene - Newport Beach | Traveled to Boston ~ Massachusetts ~ USA
Ann is the most thorough travel Agent I have ever had the pleasure of working with. Wish I’d had her expertise years ago!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I so enjoy working with your family.
Thank you for your kind words, I so enjoy working with your family.
21 of 34 people found this review helpful
Made our 50th anniversary trip extra special
Reviewed By Ronald - [email protected] | Traveled to Budapest ~ Hungary ~ Europe
Exceptional knowledge of travel and excellent advice on trips to meet your highest expectations.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you, thank you for your kind words.
It was great working with you, thank you for your kind words.
22 of 36 people found this review helpful
That is alway home from a trip.
Reviewed By Terry - la habra | Traveled to New Zealand ~ Australia & New Zealand
Ann as alway helped me with my travels.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Terry it is always great working with you, I think you go on more adventures than even I do. I always look forward to finding out where is the next destination.
Terry it is always great working with you, I think you go on more adventures than even I do. I always look forward to finding out where is the next destination.
28 of 48 people found this review helpful
Danube River
Reviewed By Danube - Ohio | Traveled to Danube ~ On the River ~ At Sea
She was great to work with. Always available to answer our questions!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you, it was a great experience working with you.
Thank you, it was a great experience working with you.
23 of 38 people found this review helpful
Perfect 40th anniversary
Reviewed By Allison - Woodbury, Minnesota | Traveled to Danube ~ On the River ~ At Sea
We never had a need to use a travel agent before but decided we needed help with this trip as it was very expensive and we didn’t want to mess up. We didn’t know anything about river cruises except what we had seen on commercials or heard from friends. Our daughter suggested Ann and see was so kind and didn’t rush us with making a decision. She gave us several options and respected our budget. Our 40th anniversary trip was all we could have hoped for and now we are back to plan for our 50th.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so excited to be planning your 50th anniversary trip! I am sure it will be even more memorable than your 40th.It is quite an accomplishment these days to reach such a milestone and I am honored you trusted me to make sure everything in perfect.
I am so excited to be planning your 50th anniversary trip! I am sure it will be even more memorable than your 40th.It is quite an accomplishment these days to reach such a milestone and I am honored you trusted me to make sure everything in perfect.
14 of 21 people found this review helpful
To Insure Travel and Beyond
Reviewed By Adam - Burke, VA | Traveled to London ~ England ~ Europe
I have been working with Ann for several years now on various aspects of my family's travel. It started with only international travel insurance, but her friendly personality, great communications, and creative ideas (based on personal experiences and not just research) led me to break from my traditional self-planning, no group tour vacations to choosing a tour-based vacation for this summer. Even though COVID altered the trip, it never impacted her spirit or support. She successfully and tirelessly juggled countless unplanned travel changes for her customers; rolling with the "proverbial" punches and ensuring that all of her customers were covered. Based on this experience alone, I look forward to working with her on the rescheduled trip and on future travel. I would encourage others to work with her too.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Adam I so enjoy chatting with you, it was hilarious that we both had taken photos of the same snake charmers in India! Thank you for your kind words and I look forward to working with you when we are free to move about the planet again.
Adam I so enjoy chatting with you, it was hilarious that we both had taken photos of the same snake charmers in India! Thank you for your kind words and I look forward to working with you when we are free to move about the planet again.
13 of 19 people found this review helpful
Best river cruise agent out there
Reviewed By sailing Sue - Bar Harbor,Maine | Traveled to Danube ~ On the River ~ At Sea
I could not be more pleased with my experience working with Ann. She knows exactly what we like and monitors sales alerting us when a good deal comes along. She also has special promos of her own no one else has. Just this morning she sent me an Avalon sale that was giving free upgrades to suites plus she was taking another $300 off! We booked right away. Not many agents will alert you to flash sales on a Sunday. She is always available. Simply the best!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Avalon is my favorite river cruise line so I am always watching for their sales and running bonus ones of my own.
Avalon is my favorite river cruise line so I am always watching for their sales and running bonus ones of my own.
17 of 27 people found this review helpful
Great river cruise tips!
Reviewed By Lynnie - San Francisco, CA | Traveled to Danube ~ On the River ~ At Sea
I met Ann after following one of her blogs on Facebook. It was really exciting being able to see the river cruise I was interested in live as she was sailing. She had so many great tips, things I never would have thought of. Ann is super friendly and knows just about everything there is when it comes to travel. I thought I was doing a fine job on my own but she gets me better pricing and saves me hours of research. She has been everywhere and can tell you great restaurants or hidden gems. We just love her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that you find my blogs helpful, I tell people that they are like a travel show you can pause and ask questions. I haven't been "everywhere" yet but it is on my list!
I am glad that you find my blogs helpful, I tell people that they are like a travel show you can pause and ask questions. I haven't been "everywhere" yet but it is on my list!
17 of 27 people found this review helpful
France - trip was canceled
Reviewed By Susan - Raleigh, NC | Traveled to France ~ Europe
Ann was a delight to work with in planning our trip and was very patient and helpful in the changes that had to be made due to the pandemic.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you and once this virus mess is over we will get you to France!
It was great working with you and once this virus mess is over we will get you to France!
19 of 31 people found this review helpful
So easy
Reviewed By jan - Chicago | Traveled to Danube ~ On the River ~ At Sea
Arranging travel for a European cruise was trouble-free. Ann took care of everything and was ready to provide a wealth of information on air travel, traveling in general, transfers, etc.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
22 of 37 people found this review helpful
Always a step ahead of my questions!
Reviewed By Tom - VA | Traveled to Hungary ~ Europe
Ann Moris is our travel agent. Over the past 3 years, she has booked 5 international trips for us and every one has been what we wanted or better. The latest trip was a great bucket list river cruise to Christmas Markets in Europe. We visited Hungary, Austria, Germany and Prague and had a great balance between guided tours, etc., and free time for us to roam and find niche markets with different crafts, food offerings...especially sausages, ham and sturdels! The cherry strudel in one Prague market was nearly 1" thick, mostly chopped cherries and absolutely delicious. Ann already has us booked to two more bucket trips for 2020, England for gardens and the Chelsea Flower show and round-trip Alaska inside cruise in July. In each case she had already arranged the special assistance we need for my disabled wife when I checked to make sure she will encounter no problems on either tour. So, I guess my bottom line is that Ann is a jewel who knows your wants and needs from the start.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I always enjoy working with you and your wife and am glad that I am able to get the necessary items like wheelchair assistance that Anita needs so that your trip runs smoothly.
I always enjoy working with you and your wife and am glad that I am able to get the necessary items like wheelchair assistance that Anita needs so that your trip runs smoothly.
19 of 31 people found this review helpful
One of the best agents ever!
Reviewed By Diann - Saint Simons Islands, Georgia | Traveled to Myanmar ~ East and Southeast Asia
Absolutely fabulous! Extremely thorough and professional. She comes up with travel ideas that I never even considered. Great problem solver!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I adore your sense of adventure, from the time you told me about Myanmar we became kindred spirits. Some travel to escape, others travel to explore.
I adore your sense of adventure, from the time you told me about Myanmar we became kindred spirits. Some travel to escape, others travel to explore.
24 of 41 people found this review helpful
Ann is the best
Reviewed By JA - Davenport FL | Traveled to Italy ~ Europe
Ann is so very attentive and knowledgeable. I immediately trust any recommendation she offers.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it was great working with you!
Thank you for your kind words, it was great working with you!
19 of 31 people found this review helpful
All our trips planned with Ann were hassle free!!
Reviewed By Sam - Moosic PA | Traveled to Italy ~ Europe
Top notch, consciousness, always has the best interest of her clients , very professional and pleasant to work with!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you Sam! Hopefully one of these trips we will get together and the four of us will connect. Ciao!
Thank you Sam! Hopefully one of these trips we will get together and the four of us will connect. Ciao!
20 of 33 people found this review helpful
UNFORGETABE MEMORIES
Reviewed By Sheila - Vista, CA | Traveled to Europe
Ann is very professional with her response on questions about our vacation. She explained everything and keep up updated for any changes.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it was great fun planning the adventure for you ladies.
Thank you for your kind words, it was great fun planning the adventure for you ladies.
21 of 35 people found this review helpful
Morin takes care of her clients!
Reviewed By Gil - New York, NY | Traveled to Trans-Atlantic ~ Other
A pro -- efficient, effective, highly responsive to client needs, quick to deal with difficulties, solves them. We've used her for ocean travel, whether on Caribbean cruises or trans-Atlantic voyages. Everything works smoothly, and better than promised. Of course! she makes sure all documentation is in place and she knows the deal that's not fully advertised.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you Dr. K. !
It is always a joy working with you Dr. K. !
21 of 35 people found this review helpful
Wonderful experience
Reviewed By Ruby & George - Atlanta,Georgia | Traveled to Italy ~ Europe
Working with Ann is a wonderful experience! She treats us as if we are her only clients, never rushing us or making our questions seem foolish. You can tell she has a real passion for travel and this is not just a job to her but a calling. I highly recommend Ann, you won’t regret making that call!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. There is no such thing as a foolish question! Asking questions is how we learn!
Thank you for your kind words. There is no such thing as a foolish question! Asking questions is how we learn!
15 of 24 people found this review helpful
Third try for a honeymoon
Reviewed By Emma - Detroit | Traveled to Italy ~ Europe
Ann has been just great to work with. This past year has been a real roller coaster trying to plan a wedding and a honeymoon which we have had to postpone twice now because of the Corona Virus -19. She has be a super, talking me off the ledge a few times now when I have felt like my future marriage must be cursed. What was to be a cruise in June and then Hawaii in September is looking like will be Italy in May. We are not taking any more chances with rebooking halls until 2021. Thank you for all of your hard work and patience Ann! People-you will just love working with her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Well, they say that three times is a charm lol. You have had a great spirit though all of this. I am confident that 2021 will be your lucky year!
Well, they say that three times is a charm lol. You have had a great spirit though all of this. I am confident that 2021 will be your lucky year!
17 of 28 people found this review helpful
Ethics and integrity a rare asset these days!
Reviewed By Flora - Garden City | Traveled to Rhine River ~ On the River ~ At Sea
Ethics isn’t something you hear a lot about lately but that is the first thing that comes to mind when I think of Ann. We had a very expensive 2 week river cruise booked which was cancelled. The cruise line was offering a 125% future cruise credit if we rolled our money forward. My husband was recently furloughed so getting the money back now vs more later was better for us. Ann agreed and got on it immediately. Our friends booked with another agent and felt very pressured to take the credit I thought maybe her agent wanted to make sure she would rebook but I read on cruise critic it was because if an agent got people to take the credit they could keep their commission if they didn’t it was taken away. Seems unfair to Ann, but so impressed me, she fell on the sword knowing she was losing thousands of dollars as it was the best thing for us. When this is over we will rebook and it will certainly be with Ann. Integrity is such a rare asset these days!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am glad that the refund process worked smoothly and hope that John is back in the office quickly. This has been a challenging time, and I am happy that I was able to help alleviate some of your current stress. Life will get better for everyone- 2021 is going to be a great year!
Thank you for your kind words, I am glad that the refund process worked smoothly and hope that John is back in the office quickly. This has been a challenging time, and I am happy that I was able to help alleviate some of your current stress. Life will get better for everyone- 2021 is going to be a great year!
14 of 22 people found this review helpful
Italy honeymoon Sardinia and mainland
Reviewed By Lacy and Don - Tulsa,OK | Traveled to Italy ~ Europe
Miss Ann was wonderful to work with planning our honeymoon! My fiancé is of Italian decent and had never been to Europe so he really wanted to go to Italy. I wanted something beachy and tropical and thought an Italy trip would be all museums and churches. She set us up in the most beautiful spot in Sardinia where the water was bluer than the Caribbean! After a week there we did two nights each Rome Florence and Venice to get the full Italy experience. It was the best of both worlds. We never would have thought of this plan on our own.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Italy is my passion, nothing pleases me more than sharing my heritage with others. I am glad that I was able to come up with a plan that pleased you both, I agree Sardinia has stunning beaches!
Italy is my passion, nothing pleases me more than sharing my heritage with others. I am glad that I was able to come up with a plan that pleased you both, I agree Sardinia has stunning beaches!
19 of 32 people found this review helpful
The best, Simply the Best!
Reviewed By Pavane - Crystal River | Traveled to Japan ~ East and Southeast Asia
We've been counting on Ann to curate our travel for almost 20 years! We'd be arranging more if only we could travel somewhere. In fact, we miss talking and learning about are the marvelous places she has suggested.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I miss talking travel too! Hopefully this virus will clear out soon!
Thank you for your kind words, I miss talking travel too! Hopefully this virus will clear out soon!
25 of 44 people found this review helpful
Multiple wonderful trips
Reviewed By Heidi - Meriden, CT | Traveled to Caribbean
Ann has been wonderful in booking us many trips to more places than just the Caribbean. She gives amazing suggestions for excursions,and cost saving tips. She keeps abreast of changes in costs and offers updates through out the booking process. Our last two trips have been from her keeping us in mind when she sees specials, and sending them our way. Always thoughtfully answers our questions.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a pleasure working with you!
It is always a pleasure working with you!
22 of 38 people found this review helpful
Great cruise and learning experience
Reviewed By Ken - New York | Traveled to Russia ~ Russia & Northwest Asia
We have been working with Ann for years. She has been tremendous in helping us plan our trips and her advice on destinations has been spot on. I can't say enough about the service and dedication Ann provides, other than we have recommended her to family and friends. Also, family and friends who have worked with Ann have been pleased and are repeat customers.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is great working with your family!
Thank you for your kind words, it is great working with your family!
20 of 34 people found this review helpful
My 50th birthday trip
Reviewed By Deb - Houston, TX | Traveled to Hawaii Island ~ Hawaii ~ USA
I met her by chance when researching a trip to Hawaii. She was so much help at that time with suggestions to make our trip more memorable, and to save money. Now, I can't even imagine planning without her. I would say her vast knowledge and fun personality make vacation planning so fun. And her caring for her clients, makes her just who you want watching your back, should something go wrong. As it did for us once, when my daughter broke her leg before we were suppose to board a plane to Europe. Her stepping in to help with cancelling reservations, tours, getting refunds and helping with insurance claims are just beyond amazing. And before you say "any agent can do that". Maybe they can, but she added a personal touch of a gift to my sad daughter, to lift her spirts. You just can't put a price on that kind of extra step.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I felt terrible for your daughter when she broke her leg, the gift was not going to replace Europe but at least it might make her smile. Thank you for your kind words and I am glad that she is fine and winning ribbons in the horse shows now!
I felt terrible for your daughter when she broke her leg, the gift was not going to replace Europe but at least it might make her smile. Thank you for your kind words and I am glad that she is fine and winning ribbons in the horse shows now!
19 of 32 people found this review helpful
wonderful and educational
Reviewed By doris - NORTH PORT | Traveled to Russia ~ Russia & Northwest Asia
Ann is wonderful. When she takes your reservation, she commits to and fulfills all the right attitude and support to provide a very positive experience.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Working with you is like working with a friend Doris, I look forward to our chats and planning your adventures!
Working with you is like working with a friend Doris, I look forward to our chats and planning your adventures!
16 of 26 people found this review helpful
Should be on everyone's bucket list!
Reviewed By Mike - Acworth, GA | Traveled to Alaska ~ USA
From the first time we used Ann for our travel arrangements she has been great! We continue to us Ann and have recommended others to her as well. She is the best and will continue to use her for our vacation travels.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you Michael!
It is always a joy working with you Michael!
18 of 30 people found this review helpful
More than just a great travel agent a kind soul
Reviewed By Ronnie - San Francisco, CA | Traveled to France ~ Europe
- [ ] There is something special about Ann, from the first moment I spoke to her I felt like she was an old friend. I have never met her in person, we live on opposite sides of the country but it is as if she is right next door. She knows just what my husband and I like and sends us promotions she thinks we may like but without any pressure. I called her about one and during our conversation the wildfires came up in our area. I told Ann how bad the smoke was and how with the virus it was almost impossible to get extra masks. Two days later a package arrived from Amazon with masks that had special filter inserts for us. The note said “hope this helps clear the air until you can be smelling the lavender fields in Provence”. That is the kind of person she is, more than just a great agent, she is a kind soul.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I hope that fires stop out west, what a horrible situation that is!
Thank you for your kind words, I hope that fires stop out west, what a horrible situation that is!
14 of 23 people found this review helpful
Ann knows Italy like no one else
Reviewed By Pearl - Hilton Head, SC | Traveled to Italy ~ Europe
Ms Ann planned our dream trip to Italy. I don’t think there is a town in that country she has not been to as even though we were on a tour she told us secret special spots in each city for our free time. This was a 18 day tour including Sicily so there were a lot of stops! She even made us some maps to get to her favorite little shops and restaurants and when we told the owners she said hello the all smiled so broadly. We even got free dessert one night lol. Having someone who has intimate knowledge really makes a big difference in the quality of your experience. Anyone can book a tour but only an expert can tell you where the best gelato is! We will certainly book with her again!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Italy is my favorite place on earth and I love nothing more than planning trips there. I am so glad that you enjoyed your adventure, thank you for your kind words!
Italy is my favorite place on earth and I love nothing more than planning trips there. I am so glad that you enjoyed your adventure, thank you for your kind words!
11 of 17 people found this review helpful
A very caring person
Reviewed By Maria - Garden City | Traveled to Italy ~ Europe
I want you to know that Ann is much more than just a travel agent. She is a very caring person. Two years ago I approached her about a trip to Italy. It was my mother’s wish to visit the country her parents were from. Mom had been recently diagnosed with cancer and it was a “bucket list” trip. Ann not only found us a tour we could afford but she got us insurance that would cover mom. She also arranged some special private tours with friends of hers in some of the towns we stopped in. After the trip she continued to check in on mom every few months to see how she was doing. Last month mom passed, due to Covid we couldn’t have a celebration of her life. When I told Ann she was genuinely sad. A few days later a big box arrived from Omaha Steaks. She said it was Italian tradition to bring food and she couldn’t come herself so this was the next best thing. That is the type of person she is.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I was so sorry to hear about your mom, please know you are in my thoughts.
Thank you for your kind words. I was so sorry to hear about your mom, please know you are in my thoughts.
12 of 19 people found this review helpful
Did everything she could for us
Reviewed By Mary and Joe - Newport | Traveled to Africa
Ann worked tirelessly to try to get us a refund from a supplier who cancelled our trip due to the virus. When they still refused saying their policy was only to give future credits she was willing to do a statement for Amex on our behalf when we disputed the charges. I know we might have put her in a difficult position but it was a great deal of money and with the way they acted we never wanted to take a tour with them again. It wasn’t our fault it was cancelled. Ann didn’t hesitate when we asked for the letter, we got it the next day. As soon as this virus is done we will certainly book with her again. We WON’T be giving that tour company a penny again let alone $28,000!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
My loyalty always is to the client not the supplier, of course I would write the letter! I am very sorry that you have to go this route with disputing the charges and hope that it can be settled ASAP.
My loyalty always is to the client not the supplier, of course I would write the letter! I am very sorry that you have to go this route with disputing the charges and hope that it can be settled ASAP.
18 of 31 people found this review helpful
Very attentive & knowledgeable
Reviewed By rphilips - Omaha Ne | Traveled to Norwegian Sea ~ At Sea ~ At Sea
Ann is always very attentive and has the background to get you the best deal and make sure you get full advantage of your trip.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
18 of 31 people found this review helpful
Highly recommend
Reviewed By Mary and mom - Carson City NV | Traveled to Danube ~ On the River ~ At Sea
I am so impressed by Ann and all she did for us before the trip and then when we had to cancel for health reasons. She got us a cabin upgrade on the river cruise we had booked and was super knowledgeable about all the aspects, as she had done the same trip the year before. She had tremendous follow through and persistence to make what you want work. I highly recommend her and look forward to using her again. She filed my mother's insurance claim for us and even though I was disappointed we could not go this year, my husband and I will go ourselves next year. I will recommend Ann to everyone due to her knowledge, dedication and compassion.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I was so sorry to hear about your mom and am sure you and your father will have a lovely time when the time is right. Blessings, Ann
Thank you for your kind words, I was so sorry to hear about your mom and am sure you and your father will have a lovely time when the time is right. Blessings, Ann
18 of 31 people found this review helpful
Custom Luxury Asia
Reviewed By Jane S - Cincinnati , OH | Traveled to Cambodia ~ East and Southeast Asia
Ann set up our private tour vacation to Cambodia and Thailand. Every aspect of our trip was perfect. Every tour guide was wonderful, and every hotel and flight connection was perfect. Beyond our expectations! I would recommend Ann to everyone who is wanting to travel. You will not regret having Ann as your tour specialist. She went above and beyond to meet all my special requests.I know we will use Ann again. I am so glad I found her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great fun planning your Asia adventure!
It was great fun planning your Asia adventure!
24 of 43 people found this review helpful
Having a great agent gives you peace of mind!
Reviewed By Susan - Atlanta, Ga | Traveled to Ireland ~ Europe
I booked my dream trip with Ann to Ireland. Unfortunately 2 weeks before our trip the Corona Virus caused us to not be able to go. I emailed Ann to ask her what to do. She handled everything for us!!! I can't say what a relief it was to have peace of mind and no stress or hassle. We can't wait until things calm down so that we can finally get to Ireland. I look forward to working with Ann then. Having a knowledgeable travel agent makes all the difference in the world.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, and don't worry we will be able to rebook you soon!
Thank you for your kind words, and don't worry we will be able to rebook you soon!
17 of 29 people found this review helpful
A consummate professional
Reviewed By txheather - Houston, TX | Traveled to Mediterranean ~ At Sea ~ At Sea
Ann planned our honeymoon. She is so professional AND personable! She has great experiences and lots of knowledge to arrange a perfect trip. She takes so much time to explain everything to her clients. Ann gives lots of helpful travel tips and tricks. She is truly dedicated to giving her clients the best possible experience. She even helped me file a travel insurance claim after my husband became ill during our trip! A+ Service, Highly recommended.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
20 of 35 people found this review helpful
Great trip!
Reviewed By PittMoM8 - Moosic | Traveled to Greece ~ Europe
Ann is always available and ready to help with any questions we have with our trips. We have booked 5 trips to Europe with Ann, she has planned everything down to the last detail. We never have to worry about a thing being in a foreign country.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I always enjoy working with your family, thank you for your kind words.
I always enjoy working with your family, thank you for your kind words.
23 of 41 people found this review helpful
Travel Plans Made Easy
Reviewed By KJ - Red Wing, MN | Traveled to Europe
Ann is a delight to work with. She goes above and beyond to help her clients. She attends to every detail and responds quickly to any inquiries. Ann shares many useful travel tips that she uses during her own personal travel. She is also there to help out with emergency situations or processing a claim. I will certainly use Ann for future travel plans and highly recommend her to anyone in need of travel services.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was glad that I could help with the airline, a lot of people don't know about the rules with Europe travel. It has been great working with you. I love your sense of adventure!
I was glad that I could help with the airline, a lot of people don't know about the rules with Europe travel. It has been great working with you. I love your sense of adventure!
23 of 41 people found this review helpful
Where to Next!!
Reviewed By Ferg travels - Newburgh, Indiana | Traveled to Kenya ~ Africa
Ann is great!! She has helped us with many trips and all went smoothly. We can’t believe how quickly she gets back to us with information we want and how personsable she is. Would highly recommend her.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It has been a pure joy working with you over the years. My husband considers you a bad influence though as each time I book an exotic destination for you we end up "having" to go there ourselves within a year. I love it!
It has been a pure joy working with you over the years. My husband considers you a bad influence though as each time I book an exotic destination for you we end up "having" to go there ourselves within a year. I love it!
24 of 43 people found this review helpful
You want her on your team
Reviewed By A very satisfied client~ - Ann Arbor, Mi | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Ann Morin has been my travel agent for the last decade. Details matter especially with travel and Ann is extremely well versed in addressing the details. Ann fights for those extra things that make travel special and is the one person you want on your side if a travel provider fails to deliver. On the phone she is very engaging and will give you an honest opinion.
Ann has traveled a lot to many countries, on many planes, on many ships and as a result she provides a treasure trove of travel knowledge to help her customers make the most informed decisions. And if you ever want someone to help you plan for that special trip to Italy, choose Ann. She has a passion for planning that Italian adventure for her customers.
I have referred numerous friends, family and clients to Ann knowing that they could not be placed in better hands.~
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for the kind words, I have enjoyed our years of working together very much!
Thank you for the kind words, I have enjoyed our years of working together very much!
22 of 39 people found this review helpful
Our trip through the Baltic Sea
Reviewed By allie - oxford ct | Traveled to Baltic Sea ~ At Sea ~ At Sea
I have had the pleasure of working with Ann for the last 8 years. My husband and I travel quite a bit (five cruises this last year alone). As soon as I send out an email to Ann she gets back to us immediately . She has the patience of a saint as I change my mind constantly! I follow her on facebook as she has the BEST travel tips that I always share with my friends. I have recommended her to family members and they also have been very pleased with her services. Our last trip through the Baltics was our honeymoon and Ann went above and beyond with surprising us in our room with UPGRADES ...champagne, chocolates, roses ..
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you and your husband!
It is always a joy working with you and your husband!
21 of 37 people found this review helpful
Delightful experience
Reviewed By Darlene - Texas | Traveled to Caribbean
Ann is thorough, patient and so knowledgable!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
22 of 39 people found this review helpful
Great organizer! Attention to detail.
Reviewed By Jill - Sunapee NH | Traveled to Prague ~ Czech Republic ~ Europe
She had our best interest in mind....always looking for a perks and incentives.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a pleasure working with you and your family.
It was a pleasure working with you and your family.
22 of 39 people found this review helpful
What a fantastic experience
Reviewed By Terri - St Louis , Mich | Traveled to Europe
Ann was very patient with all of my questions plus she had numerous great international travel recommendations. Ann made our first ever international cruise an experience we will remember forever! We went on a Rhine River Cruise, 7 nights
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a pleasure working with you, I am so happy that your first time out of the country was a huge success!
It was a pleasure working with you, I am so happy that your first time out of the country was a huge success!
18 of 31 people found this review helpful
A helpful and competent agent
Reviewed By Maria - Boston | Traveled to Italy ~ Europe
You couldn’t ask for a more helpful or competent agent. We just returned from Europe and our flights were suddenly cancelled without an explanation from the airline. I didn’t know what to do. The airline itself would not help me because I booked the flights from an online discount company- they were no help. She came up with a replacement schedule that had to be honored and had me call back with the flight numbers and suddenly they could make it work. We got home a few hours later than originally scheduled but it didn’t cost extra. This was not her problem but she fixed it for me for free. I will always book with her.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad I was able to help!
I am glad I was able to help!
7 of 10 people found this review helpful
A Godsend
Reviewed By Bevy’s sister - Cleveland , Ohio | Traveled to Danube ~ On the River ~ At Sea
Ann has been so kind and supportive, going above what you would expect from a travel advisor. My husband and I were scheduled to do a river cruise in June along with my sister. Covid claimed my sister’s life and the thought of going on holiday so soon was impossible to me. All our deposits were non refundable and we foolishly did not have insurance. She was able to talk the cruiseline into putting my sister’s unused deposit on my account and to move us until 2022. Ann was just a Godsend so calming and took over the burden of what to do, handing me back something to look forward to as I work through my grief. I can’t recommend her enough.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so sorry for your loss, it was the very least I could do to get the funds moved and they were happy to do so. Next year the world will be a different place and the timing of the rescheduled cruise will be perfect. Spring flowers, a new beginning.
I am so sorry for your loss, it was the very least I could do to get the funds moved and they were happy to do so. Next year the world will be a different place and the timing of the rescheduled cruise will be perfect. Spring flowers, a new beginning.
12 of 20 people found this review helpful
Doesn’t give up
Reviewed By Sue - The Villages , Florida | Traveled to Saint Lucia ~ St. Kitts and Nevis ~ Caribbean
This year has been just awful but thanks to Ann we finally are got our dream trip. Three times our cruise was cancelled due to Covid. I was starting to feel cursed. My husband and I were getting depressed and suffering from cabin fever from the year long lock down. Ann suggested we try St.Lucia, called it a “land cruise”lol. Everything was perfect and we feel renewed. Thanks for looking in a different direction when the cruise wasn’t working. We so appreciate you! I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that you were able to escape the winter blues. St. Lucia is one of my favorite places, just what you needed!
I am glad that you were able to escape the winter blues. St. Lucia is one of my favorite places, just what you needed!
12 of 20 people found this review helpful
Makes dreams come true
Reviewed By Happy bride to be - San Francisco | Traveled to Greece ~ Europe
nn has been just wonderful as we plan our wedding. It has been quite the challenge figuring out when it is safe as this virus is not going away as soon as we thought. We wanted to do a big destination wedding but some guests are elderly and now is not the time for them to travel. My fiancé and I don’t want to wait forever to get married so she suggested a compromise. We are going to have a small private ceremony at home with a JP so we are “official” and then in 2022 have a big symbolic ceremony on a Greece cruise that everyone can attend. She thinks outside of the box and really does make dreams come true!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that we were able to come up with a plan that worked! No bride wants to wait forever for her special day! Congratulations!
I am so glad that we were able to come up with a plan that worked! No bride wants to wait forever for her special day! Congratulations!
14 of 24 people found this review helpful
Best Agent Ever!
Reviewed By Irene - Newport Beach, CA | Traveled to Cape Cod ~ Massachusetts ~ USA
Ann Morin is the best travel agent ever! My husband and I just returned from a trip to Boston and Cape Cod. We took 2 of our grandchildren as traveling companions. This trip was originally scheduled for last summer but was postponed when our grandson was hospitalized. Ann helped us reschedule the flights as well as the tour. I would have been completely overwhelmed had it not been for her help. In this day and age of planning and booking your own travel, I highly recommend the guidance of a professional travel agent. Thank you Ann!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words it is always a pleasure working with your family!
Thank you for your kind words it is always a pleasure working with your family!
13 of 22 people found this review helpful
Best travel agent EVER!
Reviewed By Kathy - Dysart | Traveled to Germany ~ Europe
Very pleasant & helpful! Would definitely recommend her! She went above & beyond every time I called her
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words it is a joy working with you!
Thank you for your kind words it is a joy working with you!
16 of 28 people found this review helpful
Patient and flexible
Reviewed By Debbie O - Portland , Maine | Traveled to Danube ~ On the River ~ At Sea
Working with Ann has been great over the years. I never realized exactly how patient and flexible she was though until the Covid 19 virus hit. We were supposed to go on a Tulip river cruise in April, that was derailed when cruises were put on hold. We still wanted to go on a trip and had her rebook us for June on a different itinerary figuring by then it would all be cleared up. Our June cruise was cancelled and we said third time has to be a charm and booked for September. I bet you can guess what happened? So we now are booked again on a Tulip cruise one year after we originally were going to depart. All through these changes Ann was lighthearted even though I knew it had to be a lot of extra work for her. She kept track of all of our credits owed etc. which honestly would have been too much of a headache for me. I can’t recommend her enough.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
This virus has been a challenge for everyone, I am thankful I have wonderful clients like yourself and that we are all healthy. This will pass and we will value our vacations even more!
This virus has been a challenge for everyone, I am thankful I have wonderful clients like yourself and that we are all healthy. This will pass and we will value our vacations even more!
14 of 24 people found this review helpful
Always available for us
Reviewed By Shannon - Dallas, TX | Traveled to Rhine River ~ On the River ~ At Sea
She was always available and got back to me quickly for every question. She also worked hard to get us the lowest price and extra perks for our Rhine River Cruise!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
19 of 34 people found this review helpful
Responsive and capable travel agent
Reviewed By Logan - Kelso | Traveled to Africa
Ann is very responsive and ensures we get the exact trip that we want every time. When issues have arisen, she was quick to find solutions that worked for us.In 2017, Ann arranged a private safari in Kenya and Tanzania through Monograms for us and another couple. The trip was everything we expected and more! Ann ensured that all the arrangements were made down to the smallest detail.
In March 2020, when we decided to go to Egypt we called Ann specifically to make the arrangements for us. This time, she booked our trip through Globus Journeys. Prior to our departure, COVID-19 caused mass disruption to flights and tours. Ann was quick to help us cancel our trip, and complete the follow-up tasks required to enable us to rebook the trip at a later time. When we rebook, Ann is the first one we will call to make our arrangements.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it has been great working with your family. The virus affected so many trips but sooner or later it will be safe to travel again and I too will be heading to Egypt.
Thank you for your kind words, it has been great working with your family. The virus affected so many trips but sooner or later it will be safe to travel again and I too will be heading to Egypt.
21 of 38 people found this review helpful
A no worries fantastic trip!
Reviewed By mochi 808 - Honolulu, Hawaii | Traveled to Europe
Ann is fantastic! From the very beginning, she took care of everything... and even things I didn't know needed taken care of. We took a globus tour and Ann made sure we got the best deals on airfare, airport transfers and even gave us advice on some of the optional tours. Ann goes over and beyond. She helped us plan our pretrip excursions and gave us maps and directions for suggestions and places we could visit on our free days during the tour. I cannot say enough and would definitely recommend Ann to anyone. I would not hesitate to use her again and again.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am glad that your trip came off without any issues as it was a big one!
Thank you for your kind words, I am glad that your trip came off without any issues as it was a big one!
27 of 50 people found this review helpful
One-woman wonder show!
Reviewed By Danny G - Lakewood, CO | Traveled to Alaska ~ USA
We were fortunate to meet Ann on an Avalon river cruise on the Danube. For the rest of the trip she made great suggestions on which excursions to take, additional travel tips and of course a free round or two of beverages.When we returned we made reservations through Ann for an Alaska cruise with our granddaughter and niece. When COVID hit and the cruise got cancelled, Ann advised us to hold tight before requesting a refund. She ended up getting us a 125% credit which moved us up to an aft cabin and the girls to a balcony just down the hall.
When the cruise was cancelled for a second time Norwegian gave a us all cruise credits. Ann did some further research and found the four of us could take a Mediterranean cruise, with air, for about the same price. Needless to say, the girls were thrilled. We are looking forward to working with Ann in the future due to her honesty and diligence.(and another round of beverages next time we trael with her and her husband.)
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
lol I would love to travel with you and your wife again, that was a fun time. I do think that your niece and granddaughter are very lucky ladies and will LOVE the Med. cruise.
lol I would love to travel with you and your wife again, that was a fun time. I do think that your niece and granddaughter are very lucky ladies and will LOVE the Med. cruise.
7 of 11 people found this review helpful
Superb customer service ! Traveling made easier!
Reviewed By Happy Traveler - Flushing, Mi | Traveled to Virgin Islands ~ Caribbean
I have not traveled in a long while. Ann took the worry away ! Ann has the experience to suggest better options or make sure your needs are met from start to finish. I have been enlightened to a higher level of attention to detail in planning. Only looking forward to future trips now ! Thanks Ann !
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I am so pleased that we were able to get the issue resolved regarding the resort. One of the perks of having an advisor is they can "walk softly but carry a big stick" lol.
Thank you for your kind words. I am so pleased that we were able to get the issue resolved regarding the resort. One of the perks of having an advisor is they can "walk softly but carry a big stick" lol.
6 of 9 people found this review helpful
You couldn’t ask for a more caring agent
Reviewed By Barb and Donnie - Rancho Cucamonga | Traveled to Danube ~ On the River ~ At Sea
Ann is such a genuine person, you can tell she really cares for her clients and is not just going through the motions to get their money. She has been pursuing my refund for my cancelled cruise for three months and called today to let me know the credit should hit my account by Monday. I know Expedia wouldn’t do that. My heart just breaks for her as I know this virus has to have been devastating to her business, but she never complains and is always cheerful when we talk. As soon as we can travel again you can be sure where I will be spending my money. Hang in there Annie we love you! Barb and Donnie
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Dear Barb and Donnie, I am so glad that the money has finally been returned to you. This has been an overwhelming situation for the cruise lines compounded with staff having to work from home. Thankfully all is resolved, I look forward to when we can start planning again, Fondly, Ann
Dear Barb and Donnie, I am so glad that the money has finally been returned to you. This has been an overwhelming situation for the cruise lines compounded with staff having to work from home. Thankfully all is resolved, I look forward to when we can start planning again, Fondly, Ann
16 of 29 people found this review helpful
So warm and friendly
Reviewed By Barb - Las Vegas,NV | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Before my husband passed away I had the great privilege to work with Ann on several occasions. She was always wonderful in helping me book travel and share information. Since my husband passed I haven't been able to travel like we did unless I am asked by friends to join them but I will always treasure Ann's warmth and friendship. And hope to use her again at some point to book some of my bucket list travel dreams.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Barb I always enjoy chatting with you and was so sad when your husband passed. Thank you for your kind words and feel free to contact me anytime to talk- it doesn't have to be about travel. Fondly, Ann
Barb I always enjoy chatting with you and was so sad when your husband passed. Thank you for your kind words and feel free to contact me anytime to talk- it doesn't have to be about travel. Fondly, Ann
23 of 43 people found this review helpful
Wonder-Full Agent!
Reviewed By The Birks - Florence, MA | Traveled to Italy ~ Europe
Ann is certainly one of the most enthusiastic, detail oriented, knowledgable, thoughtful, imaginative, attentive, positive, street-smart, personally caring travel agent you will even work with.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind comments!
Thank you for your kind comments!
2 of 2 people found this review helpful
A lifesaver we could have been homeless
Reviewed By Jackie - Jackie | Traveled to Rome ~ Italy ~ Europe
I am writing this from Rome where we would have been homeless but for Ann. We booked a Med cruise though her but scheduled an Airbnb afterwards on our own as she said she doesn’t deal with them. Well this morning we get off the ship and get a text that they are regretful but our reservation has been cancelled as they can’t accommodate us and we will get a refund. I was hysterical as we had 4 nights and no where to stay and called her at what must have been around 3am back home. Ann said to not worry and she would figure it out. She got us a hotel and we are now happy in Rome
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Hi Jackie, I am glad that you reached out, that is what I am here for. It is a shame about the Airbnb, I hope that you follow through on reporting them. Enjoy your time in Rome, it is one of my favorite cities!
Hi Jackie, I am glad that you reached out, that is what I am here for. It is a shame about the Airbnb, I hope that you follow through on reporting them. Enjoy your time in Rome, it is one of my favorite cities!
5 of 8 people found this review helpful
Great planner and respects budget
Reviewed By Diana - Newton | Traveled to Europe
We had never left the country and were completely lost when trying to figure out where in Europe to go for our first big trip. Ann was great talking with us about different countries and the logistics of what we could see in the amount of time we had. In the end we picked a tour that took us from London to Rome which gave us a taste of many places. It was a perfect intro. Next time we will spend more time just exploring Italy as that was our favorite but I was thrilled to see the Eiffel Tower and changing of the guard in London as well! She respected our budget without skimping on quality. We can’t wait to start planning the next one!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was an honor to help you plan your first international adventure. When you are ready to plan I will be delighted to help again.
It was an honor to help you plan your first international adventure. When you are ready to plan I will be delighted to help again.
5 of 8 people found this review helpful
Focused on what was best for us
Reviewed By Janine - Garden City | Traveled to Rhine River ~ On the River ~ At Sea
I can’t imagine there is agent out there that spends as much time as Ann does in trying to get things perfect for clients. None that I have ever worked with in the past were ever like her. I would come in and say I am thinking of doing a trip to “X” and old company would just go ahead book what I said take my money end of story. With Ann she started asking me questions and the more we talked it seemed the trip I originally wanted I realized it was not for me once the details were broken down. l ended up in a totally different direction and it was a fantastic experience. Ann really tries to look out for people, spend your money wisely regardless if you have 4k or 40k to spend on the trip she was very focused on what experiences were most important to us.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you. Sometimes it takes looking at a situation from all views and talking it out to realize if the demands of a certain itinerary are what you are looking for on a trip.
It is always a joy working with you. Sometimes it takes looking at a situation from all views and talking it out to realize if the demands of a certain itinerary are what you are looking for on a trip.
3 of 4 people found this review helpful
First river cruise
Reviewed By Jordan - Garden City | Traveled to Danube ~ On the River ~ At Sea
We knew nothing about river cruising, which line would be the best, or even what river to sail. Ann was wonderful sharing her personal videos of the different rivers and various cruise lines. She gave us honest pros and cons of each line in helping us make our decision instead of just giving us a price quote. Every recommendation she made was spot on and this was a fantastic experience!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Figuring out which river cruise line to select can be overwhelming, there are a lot of choices. I think you made an excellent decision and am so glad that you had a great vacation!
Figuring out which river cruise line to select can be overwhelming, there are a lot of choices. I think you made an excellent decision and am so glad that you had a great vacation!
4 of 6 people found this review helpful
We really enjoyed the Iraluan Vista
Reviewed By Koko - Pretoria in South Africa | Traveled to Italy ~ Europe
Ann was a complete stranger when I 1st made contact with her. I was impressed by her professionism and efficiency. I am I South Africa and she us in the USA but her prompt responses always made it seem like we were in the same zone. She exceeded my expectations as a travel agent because of the advice she would provide whenever I asked, which was frequentIn Ann I have found not only an efficient and professional travel agent but a friend and hopefully a travel partner in future
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Koko it was such a joy working with you. We may be worlds apart geographically but thanks to zoom and email it was as if we were in the same room. I am so glad you had a great trip!
Koko it was such a joy working with you. We may be worlds apart geographically but thanks to zoom and email it was as if we were in the same room. I am so glad you had a great trip!
3 of 4 people found this review helpful
So knowledgeable and calming
Reviewed By Becca - East Longmeadow MA | Traveled to Italy ~ Europe
Ann has been so wonderful to work with. She is very knowledgeable when it comes to Italy, giving us insight that only someone who has spent a great deal of time there would have. She met with us several times via zoom to go over the ever changing Covid rules calming my nerves. The trip was great I can’t recommend her enough.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
The Covid rules certainly can make people uneasy, I am so happy that everything went well and you had a great time!
The Covid rules certainly can make people uneasy, I am so happy that everything went well and you had a great time!
4 of 6 people found this review helpful
A miracle worker
Reviewed By Nadia - Westford | Traveled to Greece ~ Europe
I couldn’t do her job, and certainly not with the patience and humor that Ann has. She is like the energizer bunny going and never giving up. Our honeymoon was in jeopardy as the cruise we had booked was cancelled at the last minute. In a weeks time Ann put together a package using ferries and flights to still get us to the Greek islands. I was a total wreck and she told me to just leave it with her and she would figure it out and she did! We love you Ann thanks so much for the best honeymoon ever.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am delighted that everything worked out. Thank you for sending me the photos, you looked like you had a magical trip!
I am delighted that everything worked out. Thank you for sending me the photos, you looked like you had a magical trip!
5 of 8 people found this review helpful
Bubbly personality and knows her stuff
Reviewed By Cierra - South Hadley | Traveled to Danube ~ On the River ~ At Sea
When I told my friend that we were thinking of going on our first river cruise but didn’t really know where to start she immediately told me to contact Ann. Her specialty is a Europe which is how Dina met her, Ann planned a 3 week trip for them. Anyhow she was so patient going over options with us. She has personally sailed so many times it was great to see her own photos and videos. We can’t wait to finally go on our trip in April as Covid pushed it off twice! All along Ann has not only been a great agent looking after our interests but also a friend. Her bubbly personality really was helpful when we were depressed about cancellations.You can’t do better than her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, chatting with you did feel like talking to old friends.
Thank you for your kind words, chatting with you did feel like talking to old friends.
7 of 12 people found this review helpful
A guardian angel
Reviewed By Mary - Cleveland, OH | Traveled to Danube ~ On the River ~ At Sea
I want you to know that with working with Ann you not only have an extremely knowledgeable person when it comes to travel (she has been everywhere!) but a guardian angel. We were due to go on a Christmas markets cruise this week when Covid started kicking up again. Even though she was in Egypt at the time she was in constant contact with myself and the cruiseline. She would FaceTime me at what had to be very late at night in her time zone as I didn’t get home until 6pm. It didn’t matter that her husband was asleep (lol I saw him) she was only concerned about calming my anxiety. The cruise did get cancelled and Ann found me an even better trip to replace it next fall. Although we are sad to be home this week instead of in Germany we are excited to head to Paris in September. Ann is much more that a travel agent she is a guardian angel watching over her clients.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that I was able to calm your nerves, at times like these travel advisors have to wear many hats lol
I am so glad that I was able to calm your nerves, at times like these travel advisors have to wear many hats lol
8 of 14 people found this review helpful
such a caring person
Reviewed By Lilliana - Atlanta | Traveled to Alaska ~ USA
Ann I just wanted to thank you for all of your help and compassion when my husband passed. We had been planning to do the Alaskan cruise for two years and we’re so looking forward to it. Once I am back on track I will be sure to call you to rebook and bring my granddaughter. Thank you again.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am sure your granddaughter will have the time of her life with you. Again I am so sorry about the loss of your husband
I am sure your granddaughter will have the time of her life with you. Again I am so sorry about the loss of your husband
6 of 10 people found this review helpful
Graduation trip
Reviewed By Lissie - Windsor, CT | Traveled to Mexico
Words truly can't express my gratitude to Ann. My husband and I booked a graduation trip for our daughter. When we mentioned that we wanted our daughter to have an amazing trip where she can decompress, let off some steam, and have a blast prior to starting her adulting. Ann went work. She put together such an amazing trip. Unfortunately, due to some unforseen circumstances, our daughter had to make some changes to the trip. Despite the short notice, Ann once again delivered. Ann delivers something we could never find with other travel agencies. That's exceptional customer service, Ann surpassed attention to detail, and her knowledge of travel is exceptional. We would forever book our travels with Ann.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
That was very sweet of you and your daughter is a special young lady. This trip was a challenge but I am so glad it all worked out. She not only had a good time but learned resilience and the important lesson that things often happen for a reason.
That was very sweet of you and your daughter is a special young lady. This trip was a challenge but I am so glad it all worked out. She not only had a good time but learned resilience and the important lesson that things often happen for a reason.
5 of 8 people found this review helpful
Simply the best cruise - ever - MSC!
Reviewed By scot - petoskey | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
Ann is simply amazing. A true pleasure to work with and highly motivated to save her clients as much money as possible.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for taking the time to write this. I am always delighted when I am able to save you money Scot!
Thank you for taking the time to write this. I am always delighted when I am able to save you money Scot!
14 of 26 people found this review helpful
calming in midst of chaos
Reviewed By DMorini - Oxford,MA | Traveled to Peru ~ South America
Ann not only did a fantastic job planning our Galapagos and Machu Picchu adventure but she was right on top of things when the country was suddenly going to be locked down due to the Covid -19 virus. She called us in Peru apprising us of the impending crisis letting us know that we would be ok. I was so impressed with Avalon Waterway’s who chartered an airplane to get all their people out of the country. When I got home I saw on the news that hundreds of Americans were trapped in Peru as they couldn’t get out before the border was closed. I was so thankful we had Ann to calm us in the chaos.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was so glad that we were able to handle everything so smoothly. The majority of the credit goes to Avalon, I only called you, they chartered the plane. That is one of the reasons I always recommend them, they always go above and beyond.
I was so glad that we were able to handle everything so smoothly. The majority of the credit goes to Avalon, I only called you, they chartered the plane. That is one of the reasons I always recommend them, they always go above and beyond.
19 of 36 people found this review helpful
Spain was surprisingly great to visit for us.
Reviewed By Manny - Boca Raton, FL | Traveled to Spain ~ Europe
Ann is a great client server. She's very responsive and accommodating .
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
18 of 34 people found this review helpful
Best trip ever
Reviewed By Doris's Sister - Parma Ohio | Traveled to Cuba ~ Caribbean
Ann is Wonderfull to work with. She comes up with different ideas and options that make every vacation worry free.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I still have to laugh that I never can tell if it is you or your sister on the phone, your voices are exactly the same. :)
Thank you for your kind words, I still have to laugh that I never can tell if it is you or your sister on the phone, your voices are exactly the same. :)
16 of 30 people found this review helpful
Wonderful trip and experience.
Reviewed By Quentin & Barbara - Gadsden | Traveled to Israel ~ Middle East
Every item was as she said it was. Our trip went very smooth because of her planning.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great fun planning your adventure, so much so that I have decided to take a similar trip myself next March. Thank you for your kind words.
It was great fun planning your adventure, so much so that I have decided to take a similar trip myself next March. Thank you for your kind words.
20 of 38 people found this review helpful
The kindness of strangers
Reviewed By Mia - Jacksonvile | Traveled to Italy ~ Europe
We were so fortunate to have found Ann. She was a total life saver when the airlines left us stranded. “Lemons to limoncello” she said as we ended up with three extra days in Italy due to a strike. She got us a hotel and things to do and restaurant recommendations. Pretty remarkable for someone I just met at the airport! She walked up to me when I was crying and asked if she could help. Her own flight was still going out but she got us on track and even told me how to file a claim. I will be booking all my travel through her in the future! Talk about kindness to strangers! That is the type of person I want in my corner
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that I could help you when you were so distraught. Reframing your viewpoint in a situation that you have no control over often can make you feel much better.
I am glad that I could help you when you were so distraught. Reframing your viewpoint in a situation that you have no control over often can make you feel much better.
1 of 1 people found this review helpful
25th anniversary river cruise
Reviewed By Rosa - Boston | Traveled to Danube ~ On the River ~ At Sea
Working with Ann was such a great experience! We really had no idea what we wanted to do for our 25th anniversary except that we wanted to go to Europe. She spent a lot of time talking with us, asking questions about what we like, before she even made her first suggestion. I had not even considered a river cruise. I knew I did not want to do an ocean cruise but the more I heard about the small ships the more attractive it got. It was wonderful having our hotel travel with us and all meals included plus tours daily. We had the best time! Thank you Ann we can’t wait to go again!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so happy that we were able to come up with the perfect match for what you were dreaming of. Some times talking it through makes the picture clearer.
I am so happy that we were able to come up with the perfect match for what you were dreaming of. Some times talking it through makes the picture clearer.
1 of 1 people found this review helpful
The travel goddess
Reviewed By The family getaway - New England | Traveled to Europe
The Travel Goddess! Ann will take your humble idea and create an amazing custom itinerary that exceeds expectations. We were just blown away with what she came up with. The details from maps to personal recommendations. She got us so much for our budget. She is the absolute World Wizard!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am humbled by your comments, it was great working with you and I am delighted our plan came together so perfectly.
I am humbled by your comments, it was great working with you and I am delighted our plan came together so perfectly.
1 of 1 people found this review helpful
First river cruise trip of a lifetime!
Reviewed By Sally - Salt Lake City | Traveled to Danube ~ On the River ~ At Sea
My husband and I wanted to do something special for our 30th anniversary, we considered a river cruise but we were concerned about the cost and if we would be bored. She spent so much time going over the different options with us, sent me videos and blogs she had written from her own cruises. She helped us narrow down the best company and itinerary keeping it in our budget and the pace active. We couldn’t have made a better decision and it was a trip of a lifetime! I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Looking at the many options for river cruises can get a bit mind boggling. I am glad that we were able to sift through what was most important to the two of you and come up with the perfect match.
Looking at the many options for river cruises can get a bit mind boggling. I am glad that we were able to sift through what was most important to the two of you and come up with the perfect match.
5 of 9 people found this review helpful
Not just a travel agent but a therapist too
Reviewed By Stacey - Bloomfield | Traveled to Danube ~ On the River ~ At Sea
We just got back from our river cruise that we have been waiting to take for 3 years. Ann is not only a great travel agent but an excellent therapist as she talked us through our despair each time Covid cancelled our sailing. She became a friend listening to my sadness and assuring me that I would indeed make it on the cruise this try. Avalon has a great ship and the trip was perfect. Thank you for your compassion Ann, you always made time to listen to me and my worries. We will never book with someone else!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I know how disappointed you were when your trip kept getting derailed, it was frustrating to say the least, but you finally were able to go and I was delighted to see the photos you posted.Your smiles told the entire story!
I know how disappointed you were when your trip kept getting derailed, it was frustrating to say the least, but you finally were able to go and I was delighted to see the photos you posted.Your smiles told the entire story!
3 of 5 people found this review helpful
So easy to work with
Reviewed By Gina - Waltham | Traveled to Sicily ~ Italy ~ Europe
Ann is so easy to talk to, from the moment we first spoke on the phone I felt like we had been friends for years. She really LOVES travel, she gets so excited telling me where she is off to next -fyi she does live travel shows you can watch online on her trips on Facebook events. Thats how I found her. No matter if it was my big budget Antarctica trip or my low budget backpacking in Sicily she treated each trip with the same priority and attention. If you want to work with someone truly passionate about travel and vested in you getting the best experience for you look no further! I am watching her upcoming India show in December, I have done the golden triangle but she is heading south and to Sri Lanka. It’s on my list!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You are such fun to work with, I love your sense of wanderlust, we have kindred spirits. I am very excited for my southern India trip and am glad you will be watching my show.
You are such fun to work with, I love your sense of wanderlust, we have kindred spirits. I am very excited for my southern India trip and am glad you will be watching my show.
4 of 7 people found this review helpful
So honest!
Reviewed By Lina - Boston | Traveled to Rhine River ~ On the River ~ At Sea
Miss Ann is such an honest person. Not something you find often in the sales industry. My friend recommended her when I mentioned that my bother and I wanted to send my parents on a river cruise for their 50th anniversary saying I would love her and she was right! I contacted her in June asking if we could send them in September and she told me about the water problems going on in the Rhine. She said maybe with the cooler weather and hopefully rain the river would be better but for such a special trip she would recommend waiting until spring 2023. She said that they could also see the tulips which is something we never thought of. The late April trip cost less so she wasn’t trying to make more money, just trying to help our parents get the best trip
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
The tulips in Holland were one of my favorite cruises, I am sure your parents are going to enjoy the once a year show that Mother Nature puts on!
The tulips in Holland were one of my favorite cruises, I am sure your parents are going to enjoy the once a year show that Mother Nature puts on!
3 of 5 people found this review helpful
The best trip we have ever taken.
Reviewed By Linda - Spring Hill | Traveled to Europe
Ann was so organized. I felt I had her full attention at all times. She is very detailed as well as personable. This was over a 3 year period as our Celtic Highlights tour had been cancelled due to covid
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Linda it was a joy working with you and I was so happy that you finally got to Scotland! You were a real trooper with the cancellations that Covid brought and I couldn't have been happier of how things worked out in the end.
Linda it was a joy working with you and I was so happy that you finally got to Scotland! You were a real trooper with the cancellations that Covid brought and I couldn't have been happier of how things worked out in the end.
6 of 11 people found this review helpful
Fantastic trip with an amazing support!!
Reviewed By Lisa - North Haven, CT | Traveled to Venice ~ Italy ~ Europe
Ann went above and beyond with our trip planning and support during the trip! She provided so much information about all aspects, personalized guidance where our group plan differed. I felt completely confident I had support travelling to Italy alone before our group trip, she thought of everything and had my back when flights, bags and private driver were delayed. Her personal travel experience provided in-depth guidance to cover everything we should know about preparation, potential pitfalls the best way to really see and enjoy the locations. Very impressed with Ann's work!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
You certainly were faced with a lot of challenges but rose above them like a champ! I am so happy that everything went so well.
You certainly were faced with a lot of challenges but rose above them like a champ! I am so happy that everything went so well.
3 of 5 people found this review helpful
Very efficient
Reviewed By April T - Springfield,Il | Traveled to Danube ~ On the River ~ At Sea
Couldn’t ask for more. Found Ann on an internet search, she answered my questions quickly, got me a great price and was very efficient.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your feedback, it is appreciated
Thank you for your feedback, it is appreciated
7 of 13 people found this review helpful
So glad to have her
Reviewed By Bitzy - Charlestown | Traveled to Danube ~ On the River ~ At Sea
We were nervous about going forward with our over cruise not sure if it would be safe or even fun sill with Covid still kicking up. Ann was just fantastic. She went over our options including cancelling, postponing or soldiering on. She talked honestly about her own travels to Europe this summer and the challenges and rewards. Never nudging us in any direction but letting us decide. We were so glad to have her guiding us through the ever changing entry rules. It turned out to be the best trip we have had and only 42 of us on the boat!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words
Thank you for your kind words
4 of 7 people found this review helpful
First Avalon cruise
Reviewed By Zarija - Kelowna , bc | Traveled to Europe
Awesome! Thanks for going above and beyond and helping us Ann!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
My pleasure!
My pleasure!
6 of 11 people found this review helpful
Outstanding in Every Possible Way
Reviewed By TheBeana - Kelowna, BC | Traveled to Eastern Europe ~ Europe
Couldn't be more grateful to have Ann's experience and expertise for navigating travel in this turbulent time. She's an exceptional communicator and was available anytime to help us. She is pragmatic, realistic and offers insight whenever she can. Can't recommend her enough and in the two times we've got her to help us with our trip it was a 10/10 experience.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
10 out of 10! Well I can't ask for better feedback than that. Thank you!
10 out of 10! Well I can't ask for better feedback than that. Thank you!
7 of 13 people found this review helpful
Several - mainly Rhine/Danube based 2018 thru 2022
Reviewed By Mikey - Bahrain | Traveled to Europe
Ann Castagna Morin is certainly a keeper!Before these horrible Covid times Ann was great attending to all and everything vis a vis my bookings and those of my friends - efficient and friendly are my first thoughts - but in addition she is just paramount in searching out one's requests and suggesting improvements - and from that putting together a cost effective package which adding up to more than you were thinking you needed in the first place...!
Then in 2019 Covid rears its head and planned trips have to be reworked, postponed, reshuffled, reconstituted, financially restructured etc - Some of the requests I have made of her make me wince, but she always comes through - it is doubtful to me that she has much time to sit down, have lunch and dinner (or even breakfast for that matter) but come through she always does...
All in all she is to me a super agent - and if she is super with clients I can only believe the companies she works with believe she is super also.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am honored by your words, thank you for taking the time to write them.
I am honored by your words, thank you for taking the time to write them.
5 of 9 people found this review helpful
Trip of a Lifetime 2019
Reviewed By Happy Trails - Richmond, Tx | Traveled to Italy ~ Europe
Ann Morin is the absolute best! Her travel expertise is just what you need when planning your dream vacation. She takes care of everything. No stress or worries just total enjoyment while she works her "magic" preparing and arranging all the details of your trip. She is amazing! I would never take a trip without her guidance. My trip with my daughter was flawless.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that you and Becky had a great trip together!
I am so glad that you and Becky had a great trip together!
7 of 13 people found this review helpful
Honeymoon Trip
Reviewed By Joan - North Port, FL | Traveled to Jamaica ~ Caribbean
Ann helped me find the perfect spot for our honeymoon after our planned trip to Canada fell through. She worked quickly and professionally to find the place for us.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that I was able to find you a replacement for your cancelled honeymoon. The photographs looked lovely and very relaxing!
I am so glad that I was able to find you a replacement for your cancelled honeymoon. The photographs looked lovely and very relaxing!
10 of 19 people found this review helpful
Thank you Ann!!!
Reviewed By Britt - Hasbrouck Heights, NJ | Traveled to Amsterdam ~ Netherlands ~ Europe
As a first time traveler, I had no idea where to start. Thanks to Ann I was able to book everything and more, plus well within my budget! Thank you Ann you will definitely be hearing from me in the future!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so fun working with you, I love helping people on their first trip abroad. You are going to adore Amsterdam, just watch out for the bikes!
It was so fun working with you, I love helping people on their first trip abroad. You are going to adore Amsterdam, just watch out for the bikes!
7 of 13 people found this review helpful
Over and above help with family tree
Reviewed By Gabby - Brockton,MA | Traveled to Italy ~ Europe
I had no idea that when I called a travel agent I would be getting help with my family tree! I received a glowing referral from a coworker about Ann who had planned her trip to Italy so I gave her a call. She asked where I wanted to go and then asked why. I thought told her that my grandparents were Italian, I never met them and I felt a desire to at least visit the country they were from. She suggested that we do some digging on a free website called Familysearch. She got me started and after a week or so I knew the town my grandparents were from and other information. We were both so excited. Ann had a tour that traveled near the town. She said she could get me a driver for the day if I wanted to visit. That was the highlight of the entire trip. Such a special experience one I never would have had but for Ann. She really went over and above for us.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was very happy to help you with your genealogy. It was very meaningful for me when I visited where my grandparents lived in Sicily and I enjoy helping others do the same.
I was very happy to help you with your genealogy. It was very meaningful for me when I visited where my grandparents lived in Sicily and I enjoy helping others do the same.
8 of 15 people found this review helpful
Dedicated and knowledgeable
Reviewed By Dino M - New York, NY | Traveled to Italy ~ Europe
Let me tell you about working with Ann, she is not a M-F 9-5 kind of gal. She has met with us on the weekend, answered my texts at night, and took my call at 3am when my flight back from Milan was cancelled. She is devoted to her clients and is helpful even when it doesn’t financially benefit her. This week I had the opportunity to present a project to my clients in Milan but they were not interested in zoom. I called Ann asking if there was any way around the ban for US citizens and she explained what I needed to do to qualify as essential business. I had airline miles and hotel points so there was nothing for her to book, she said she was happy to help and charged me nothing for her advice. As soon as we are free to travel as tourists you can be sure who I will be calling!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am always happy to help out my regular clients, what is the point of having knowledge if you can't share it? The amount of travel you have booked with me over the years more than covers any type of consulting fee.
I am always happy to help out my regular clients, what is the point of having knowledge if you can't share it? The amount of travel you have booked with me over the years more than covers any type of consulting fee.
8 of 15 people found this review helpful
10th Anniversary Trip
Reviewed By JEFF514 - Meriden, CT | Traveled to Aruba ~ Netherlands Antilles ~ Caribbean
My wife and I have worked with Ann for 10 years, starting with our honeymoon trip. This trip was for our 10th Anniversary in Aruba. One of our best destinations we have been to. If it wasn’t for the monumental efforts of Ann Castagna Morin we never would have had a 10th Anniversary vacation. My wife and I messes up our medical clearance forms for Jamaica and had to cancel that trip less than 2 days before we were supposed to leave. Ann was able to find the Riu Palace book the all inclusive suite, our flights and private round trip transfers from the airport to the resort and back in less than 24 hours! My wife and I were able to get our travel application approval and insurance from Aruba, which is required to get on the plane, all before we had to drive to the airport. She is truly an amazing travel agent, who didn’t stop looking so we could have our anniversary trip. As always we are so grateful for all she did to save what we thought was a lost trip and make it better!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I knew how disappointed you were when your travel waiver was denied. Sometimes things happen for a reason though as I think you ended up with a nicer beach and room. Happy Anniversary!
Thank you for your kind words, I knew how disappointed you were when your travel waiver was denied. Sometimes things happen for a reason though as I think you ended up with a nicer beach and room. Happy Anniversary!
11 of 21 people found this review helpful
More than an agent she is like an old friend
Reviewed By Arlene - Savannah, Georgia | Traveled to Europe
Miss Ann has been our family’s travel agent for at least ten years now. She has been just about everywhere in the world so anytime I have an inkling of visiting an area I give her a call and right off the top of her head she can tell me all about it. She is more than a great travel agent though, she is more like a friend. Even though I have never met her in person I feel like I have known her forever. She really cares about us. When there was a hurricane she checked on us right away and even just this past week she sent a cute card saying she was thinking about us with the pandemic. I can’t wait until we can get traveling again. Once we can Miss Ann will be the first call I will make!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is a true joy working with you. I agree it does feel like I have known you forever- maybe we were related in a past life lol.
Thank you for your kind words, it is a true joy working with you. I agree it does feel like I have known you forever- maybe we were related in a past life lol.
11 of 21 people found this review helpful
Cruising
Reviewed By Kim - Acworth GA | Traveled to Cuba ~ Caribbean
Ann is a delight to work with. She gets back with you immediately if you have questions, etc. She has gotten us great deals.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it is always a delight working with you.
Thank you for your kind words, it is always a delight working with you.
22 of 43 people found this review helpful
The Queen of Italy
Reviewed By Adrianne - Dover | Traveled to Italy ~ Europe
I don’t think there is anything she doesn’t know about Italy. Ann’s passion for her homeland is infectious. She is funny, and down to earth and created an unforgettable trip for us taking us to places we had not even thought of. She never rushed us while planning, instead asked a lot of questions trying to determine where the best places to spend our budget were. She never tried to get us to spend more than we said we could and in the end the total was about $150 less than we had approved! You can’t go wrong by working with Ann she is the Queen of all things having to do with Italy!
I would recommend this agent to my family and friends
Rhine instead of Alaska
Reviewed By Julia - Holden,MA | Traveled to Rhine River ~ On the River ~ At Sea
We came to Ann to plan our 35th anniversary trip and asked for an Alaskan cruise land/sea package. Ann came back with 3 nice proposals, but in the meantime we had been thinking that it was a special trip and maybe we would rather go to Europe and asked about doing a river cruise instead. Without missing a beat she switched gears and asked us questions to figure out which river would be best for us. Our actual anniversary is April 27th and she said that would tie in with the tulips in Holland and sent us some videos she had made. We added in Lucerne and Mt Pilates so we still get to see a glacier without visiting Alaska. All along the way she has been super helpful and friendly we can’t recommend her enough.
I would recommend this agent to my family and friends
Italy expert and under budget
Reviewed By Roberta - Boston | Traveled to Italy ~ Europe
I have never met someone like Ann before. After talking with her for a few minutes it was like we had been friends for ages. I had never worked with a travel designer before and was a little worried that it was going to end up costing me a lot more but she said if I gave her a budget she would respect it. She gave me several choices allowing me to pick were to spend my money. Amazingly Ann was able to complete my entire wishlist and come in $75 under budget! She was not afraid to tell me why she didn’t think something might not be a good idea. She explained why and it made perfect sense. If you want to work with a true expert look no further than Ann she wants you to love Italy as much as she does. I would recommend this agent to my family and friends
Our first river cruise
Reviewed By Kitty - New York | Traveled to Danube ~ On the River ~ At Sea
Walked us through every step of the process in picking our first river cruise. Helped us decide between companies. AMA Waterways was a perfect fit for use. Ann is incredibly patient with all our questions and took care of all the details even booking our excursions over the phone with us. She is a delight to work with.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for y our kind words!
Thank you for y our kind words!
HIGHLY RECOMMEND!
Reviewed By Lucia - Fort Myers, FL | Traveled to Italy ~ Europe
Ann has been an extraordinary help with planning my trip to Italy for my honeymoon. She assisted with crafting a wonderful itinerary, arranging transportation and booking us some exciting activities. She is extremely responsive and was able to answer all of my questions. I would highly encourage others to book their travel with Ann!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
1 of 2 people found this review helpful
First river cruise
Reviewed By Samantha - Detroit | Traveled to Europe
I have always planned and booked our own trips but when my husband and I decided to do a river cruise for our anniversary I decided to use a professional as they are so expensive I didn’t want to mess up. My sister had worked with Ann on several trips and encouraged me to call. I am so glad I did. Immediately I felt at ease with Ann, she has sailed on just about every itinerary and showed me her own videos and told me the pluses and minuses of each line. We were all set to put our money down right before Thanksgiving and she advised us to wait a week as the company had Black Friday sales in the past. She was right and saved us another $100! All along the way she was supportive, texting me when my flight was delayed, talking me through my panic. I may have never worked with an agent before but I will never book travel again without Ann! I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Some times just having someone to listen when you are in a difficult situation helps. Travel can be chaotic these days and I am glad I was able to help you over the bumpy patch.
Some times just having someone to listen when you are in a difficult situation helps. Travel can be chaotic these days and I am glad I was able to help you over the bumpy patch.
2 of 4 people found this review helpful
Amazing Family Trip!
Reviewed By Katie - Chelmsford, MA | Traveled to Sicily ~ Italy ~ Europe
Ann was very thorough, assisting us with our travel to visit family in Southern Italy, and then on to Sicily. From the flights, hotel, and excursions - she covered it all, helping also with transfers, drivers, trains and ferry. She had tips for visiting our relatives ,and recommendations in general for travel to Italy. We were so happy with the trip and made some amazing memories. Look no further, she is a true professional !
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was a pleasure helping your family come up with the perfect plan.
It was a pleasure helping your family come up with the perfect plan.
1 of 2 people found this review helpful
Amazing trip to Sorrento Italy
Reviewed By Alexandra R - Miami FL | Traveled to Sorrento ~ Italy ~ Europe
Ann was absolutely amazing. I decided to travel to Sorrento, Italy from Miami FL. Looking online at all options available, I was overwhelmed and felt lost. I didn't want to end up in a place with all the tourists. Instead I wanted to do what the locals do. I found Ann online and she was God's sent. The trip was everything I dreamt of and better. There is not one thing she recommended that I didn't absolutely love. I had issues with the airline and she was there to help every step of the way. I have already recommended Ann to a few friends and I will continue doing so because she is a pro at what she does. Thank you Ann again and hopefully we will connect again soon for my next adventure!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
The two of you were such a delight to work with. If I had a daughters I would want them to be just like the two of you, strong independent young ladies with a desire to see the world. Thank you for sharing your photos with me.
The two of you were such a delight to work with. If I had a daughters I would want them to be just like the two of you, strong independent young ladies with a desire to see the world. Thank you for sharing your photos with me.
1 of 2 people found this review helpful
35th anniversary river cruise
Reviewed By Jennifer - Atlanta | Traveled to Danube ~ On the River ~ At Sea
We had been thinking about a river cruise for quite some time but we’re not sure which river, cruise line or itinerary to pick. They are expensive and for our 35th anniversary we wanted to get it right. Ann was so helpful going over everything. We are jumping out of our skins with excitement to go.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was an honor helping you plan such an important trip.
It was an honor helping you plan such an important trip.
1 of 2 people found this review helpful
First Yacht cruise with Ponant
Reviewed By Daisy - Boston | Traveled to Greece ~ Europe
Ann’s enthusiasm is contagious!When she recounted her own sailings on Ponant and showed us the photos we knew that yacht cruising would be the right fit for us. It was such a wonderful trip and she was with us every step of the way answering any questions with lightening speed. I wonder if she ever sleeps!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Ha! I ddo sleep on vacation! Ponant is a great cruise line and I am delighted you enjoyed it as much as I did when I sailed with them.
Ha! I ddo sleep on vacation! Ponant is a great cruise line and I am delighted you enjoyed it as much as I did when I sailed with them.
She is a true Italy expert
Reviewed By Nilsa - Boston | Traveled to Italy ~ Europe
We found Ann on a google search for Italy experts. I was really impressed with our initial conversation. She was so down to earth and honest telling us where we could save money and where it was important to not skimp. With her tips we actually got a much better trip for the money than I was trying to plan out on my own plus she knew exactly was key to see in a week and what to skip. She is very friendly and animated and you can tell she loves Italy.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you, I am so glad that you had a great trip!
It was great working with you, I am so glad that you had a great trip!
1 of 2 people found this review helpful
Like having a private Italy concierge
Reviewed By Giana - Boston | Traveled to Italy ~ Europe
Ann was wonderful to work with. We wanted to go to Italy but didn’t want the standard Rome, Florence Venice trip.She has been all over Italy and talked with us about what we liked to do and built us a custom trip visiting some of her favorite places including some we had never heard of. She knows tour guides and drivers over there so everything went smoothly. She answered our texts quickly when we were on the trip when we asked about restaurants etc. it was like having our own private concierge. I can’t recommend her enough.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so fun working with the two of you, I am glad you enjoyed visiting my secret spots!
It was so fun working with the two of you, I am glad you enjoyed visiting my secret spots!
3 of 6 people found this review helpful
Knows how to help solo traveler
Reviewed By Carley - Virginia Beach | Traveled to Danube ~ On the River ~ At Sea
Miss Anne has been everywhere! Each time we talk about a place I am thinking of going she tells me her own story and shows me photos of when she was there. It’s nice to see the real thing not flashy advertising.She is honest and will tell me if she thinks my plan may be unwise as a solo traveler and comes up with a safe solution for me to still see the places I want, like when I went to Morocco. I never thought I could afford river cruises but she glammed on to waived single supplements on Avalon and now I am able to go. She is the best!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I love your adventurous heart, it is similar to my own, but I do need to keep you out of harms way. I am glad that, so far, we have been able to keep crossing destinations off your list without hampering your safety or sense of wanderlust.
I love your adventurous heart, it is similar to my own, but I do need to keep you out of harms way. I am glad that, so far, we have been able to keep crossing destinations off your list without hampering your safety or sense of wanderlust.
3 of 6 people found this review helpful
First but not last time using a travel agent
Reviewed By Lauren - Atlanta | Traveled to Seine River ~ On the River ~ At Sea
We had never used a travel agent before just booked it ourselves online. This trip I was a little nervous doing myself as it was going to be so expensive and I really didn’t have time to research the different river cruise lines. A girl I work with gave me Ann’s name and as soon as I spoke to her my worries went away. She told me about the different experiences on the various rivers and sent me her own photos and videos to help me narrow down which one I wanted. It was a great collaboration and in the end I feel I picked the best itinerary and ship. It was a great experience working with her We will be back.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am honored that I was your first experience with working with a travel agent and that you felt it was a good experience. Often people worry that turning things over to a professional means losing control but as you saw the final decisions were all yours.
I am honored that I was your first experience with working with a travel agent and that you felt it was a good experience. Often people worry that turning things over to a professional means losing control but as you saw the final decisions were all yours.
3 of 6 people found this review helpful
Simply the best
Reviewed By John C - Danvers | Traveled to Danube ~ On the River ~ At Sea
Simply the best. Excellent commutation, gets back to us right away. Straight forward on pricing. No games or surprise fees a true professional.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words!
Thank you for your kind words!
2 of 4 people found this review helpful
So friendly and enthusiastic
Reviewed By Sally G - Windsor Ct | Traveled to Danube ~ On the River ~ At Sea
From the moment I first spoke to Ann it was like I knew her forever. She is so friendly and enthusiastic I felt like I was talking about my dream trip with a friend not a salesperson. She has been just about everywhere in the world and was able to show me her own videos and blogs on some places I was considering for our 30th anniversary. It was great seeing real footage not “propaganda” put out by the cruise lines. When we had flight problems she was there for us coaching on the phone feeding us the flights to give the agent at the airport. You couldn’t ask for a better person to work with
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I was delighted to help plan such a special trip for you. The airline issues unfortunately are part of our reality at this moment but you had a great attitude which helped keep your own stress level down.
I was delighted to help plan such a special trip for you. The airline issues unfortunately are part of our reality at this moment but you had a great attitude which helped keep your own stress level down.
5 of 10 people found this review helpful
She is a. Sicily Italy expert
Reviewed By Gina - Boston | Traveled to Sicily ~ Italy ~ Europe
II wanted to visit Sicily but I didn’t want to do a group to or drive myself. A friend suggested I contact Ann saying she is an Italy expert so I called. She immediately was able to start with suggestions and a logical route without having to look anything up. I was obviously not her first custom Sicily request. She matched us up with a driver:guide she personally knew for a very reasonable price and we had a great private tour for a week. If you are looking for a true Italy/Sicily expert I can’t recommend Ann enough!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Nothing makes me happier than planning trips to Italy, I am so glad that you enjoyed your vacation!
Nothing makes me happier than planning trips to Italy, I am so glad that you enjoyed your vacation!
3 of 6 people found this review helpful
Best European Vacation Ever!!!
Reviewed By Julie C. - Parsippany, New Jersey | Traveled to Europe
We had the most wonderful experience working with Ann Castagna Morin for our trip to Europe. She provided us with the best trip imaginable and assisted us with travel insurance, excursions, safety tips, packing lists and gave excellent advice. She listens to her clients and organized and amazing cooking class for us in Italy, which was on our wish list. Ann went above and beyond by providing me with a list of additional return flights, just incase our flight was canceled. Ann was thorough, knowledgeable and extremely pleasant to work with. She is well traveled and puts together the best vacation options you could imagine. She is caring and compassionate and followed up with me when we returned to make sure we enjoyed our trip and to get feedback and recommendations. We loved Italy, Switzerland, France and England. We highly recommend Ann Castagna Morin if you are looking for an experienced travel agent who is a pleasure to work with and who will provide you with your dream vacation!!!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so nice working with you and your daughter on your first trip together. It warmed my heart sharing this with you, and I think it will make a lovely tradition going forward. Thank you for making me part of it.
It was so nice working with you and your daughter on your first trip together. It warmed my heart sharing this with you, and I think it will make a lovely tradition going forward. Thank you for making me part of it.
4 of 8 people found this review helpful
A logistical expert
Reviewed By Lucy - Germantown ,NY | Traveled to Seine River ~ On the River ~ At Sea
Ann is a logistical expert and calming in a moment of crisis. Our flight was cancelled at the last minute to Paris and we were devastated. Ann hired a car service to get us over to Newark from JFK , we flew to London where she had another car waiting to take us to the Chunnel train that she bought tickets online for us. A short cab ride later we made it to the ship only four hours later than our original plan. I never would have been able to come up with a plan like that, especially in a matter of minutes! She planned the perfect trip and then made sure we got there!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
This year has been a challenge with the airlines overwhelmed but challenges keep you on your toes! I am so glad that it all worked out and you had a great trip just with a hiccup along the way.
This year has been a challenge with the airlines overwhelmed but challenges keep you on your toes! I am so glad that it all worked out and you had a great trip just with a hiccup along the way.
3 of 6 people found this review helpful
Our dream vacation
Reviewed By Anne - Middletown, DE | Traveled to Europe
Ann was very professional and gave us some wonderful tips for sightseeing.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was great working with you!
It was great working with you!
2 of 4 people found this review helpful
A true expert
Reviewed By Marina - Boston | Traveled to Italy ~ Europe
I don’t think there are too many people quite like Ann in the world. She has such a true love and passion for travel it is infectious. She once told me that her owning a travel agency was the equivalent of letting a drug addict run the pharmacy as she just reinvests her profits in new adventures. All I know is she has such an incredible hands on knowledge and worked so hard (with multiple revisions) to create our dream vacation. Ann was so vested in the perfect out come of our Italian adventure , I really had ever experienced service like this before. She made us walking maps, set up guides she personally knew and even a special restaurant reservation for my 60th birthday. You couldn’t find a better agent ever
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so fun helping you plan your special birthday trip, I am delighted you had such a great time!
It was so fun helping you plan your special birthday trip, I am delighted you had such a great time!
3 of 6 people found this review helpful
The beach on New Year's
Reviewed By Casey - Garland, Texas | Traveled to Jamaica ~ Caribbean
My boyfriend and I were wanting to plan a last minute trip to the beach over New Years. A family member recommended reaching out to Ann for some ideas. I contacted Ann and gave her our vague trip plans and she took it and ran. She provided several places we could go within our budget and didn't stop until we were satisfied. She consistently checked in with us on any flight changes and made sure to provide instructions on proper documents we needed to make sure everything went smoothly and it did! We ended up in Jamaica and had the best time. This was our first trip just the two of us. When we plan our next trip, I will be reaching out to Ann.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that your trip turned out just as you imagined
I am so glad that your trip turned out just as you imagined
5 of 10 people found this review helpful
A lifesaver
Reviewed By Jennifer - Enfield, CT | Traveled to Philadelphia ~ Pennsylvania ~ USA
Ann is a life saver! For the first time in 2 years I took my little ones to see my parents for Christmas. When it came time to return Sunday we got out of LA fine but once we arrived in Philly we were told our next flight was cancelled. No replacement lights were available until late Monday and there were no hotel rooms left. I was with two exhausted toddlers pitching fits, all of us in tears. I called Ann, not sure if she could do anything, she didn’t book the trip as it was just flights to my moms. She told me to give her a bit, said to go have a snack, she would call back. 45 minutes later she said our driver will be pulling up in 15 mins. She found a car service to drive us the 4 hours home! She told me that she had looked at every option from the train to a rental car but most were sold out due to the massive cancellations. Just 6 hours after feeling like I was going to have a nervous breakdown we were all safe and snug at home
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that I was able to find a resolution for your situation, the airline mess has created chaos but hopefully it will be resolved soon. I am so glad that you and your babies made it home safe.
I am so glad that I was able to find a resolution for your situation, the airline mess has created chaos but hopefully it will be resolved soon. I am so glad that you and your babies made it home safe.
4 of 8 people found this review helpful
Second Honeymoon
Reviewed By Bonnie - Patterson,NJ | Traveled to Italy ~ Europe
We have never been to Europe and our 30th anniversary is coming up in 2022. It has always been our dream to go but we were hesitant #1 due to Covid and #2 as we didn’t even know where to start. My cousin told us about Ann and immediately it was like talking to an old friend. She was honest that she couldn’t promise that Covid would be gone next fall but also told us about her great Europe trips she did this summer. With some good insurance in place we are jumping out of our skins with excitement waiting for our second honeymoon! You can tell she loves what she does!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words
Thank you for your kind words
8 of 16 people found this review helpful
16th Honeymoon together
Reviewed By The Mosley’s - Terryville CT | Traveled to St Lucia ~ South Africa ~ Africa
Ann has been an advocate for me with refunds from canceled trips due to Covid. She then gave me various options for a week in St Lucia with different budgetary amounts so we could find a level of service we could afford. Her recommendations and experience is something that can’t be replaced by a 3rd party especially if you run into a problem and need help.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words
Thank you for your kind words
4 of 8 people found this review helpful
Graduation Trip!
Reviewed By Annabel - Windsor, CT | Traveled to Tulum ~ Mexico ~ Mexico
Ann is simply incredible! She has been one of, if not THE, most helpful and informative agents I have ever had the pleasure of working with! Although this trip has thrown many curveballs her way, she has managed to exceed my expectations tenfold. Any issue that arose she was able to handle quickly and efficiently. I could not be any more grateful for the amazing graduation trip that she has planned for me, and I would recommend her to anyone! :)
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that we got you the trip you wanted and that everything worked out. As I told you, things happen for a reason and sometimes change can be a good thing ;)
I am so glad that we got you the trip you wanted and that everything worked out. As I told you, things happen for a reason and sometimes change can be a good thing ;)
8 of 16 people found this review helpful
First big trip on my own
Reviewed By Laura G - Wethersfield,CT | Traveled to Italy ~ Europe
Miss Ann was my parents travel agent and when I was planning my first big trip on my own I took their advice to work with her. At first I must admit I was resistant to the idea figuring I could handle everything myself online but she was so fun to talk to and gave me resolution tools for situations I had not even considered. She has a wealth of knowledge and boots on the ground experience which is not something I would get if I just did an internet search. I will be booking all trips in the future with her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it was great working with you.
Thank you for your kind words, it was great working with you.
10 of 20 people found this review helpful
She has been everywhere
Reviewed By Gail H - Stockton | Traveled to Danube ~ On the River ~ At Sea
We have booked with Ann for over 10 years. No one else has the passion she does for travel. She has a phrase that always makes me laugh “it’s like letting the drug addict run the pharmacy”. She has been just about everywhere in the world and goes to Europe a couple times each year. Whenever we are stuck on where to go next she says, “let me think on it” and calls me back a few days later with several proposals. She now has us trying river cruising, something new to us, I am excited that the world is opening back up and really looking forward to this fall!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I don't know that I have been everywhere but it is on my list!
I don't know that I have been everywhere but it is on my list!
10 of 20 people found this review helpful
Enjoyed every minute! Wonderful trips!
Reviewed By Bortasha - Bowie, Maryland | Traveled to Canada
Ann is an outstanding travel agent. She assisted us with Princess Cruises and Globus tours. From the first stage of discussing a trip to the very end she always looked out for us. She is detail oriented and keeps you in the loop as to the status of all arrangements. She selected flight options for our consideration and for cruises recommended decks and cabin locations. She arranged our transfers between airports and hotels. Due to her vast travel experience, she made welcome suggestions on places to visit and dine. Our scheduled trip on Princess to the Baltics and Scandinavia was cancelled due to the pandemic. Everything was completed by Ann for this trip and she worked with the cruise line to ensure our refund. When we head back to the world of travel it will be with Ann's assistance. She's the best.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I so enjoy chatting with you and helping you plan your adventures! I know it was so disappointing to have your cruise cancelled but you will see St. Petersburg and it will be as magical as you imagined!
I so enjoy chatting with you and helping you plan your adventures! I know it was so disappointing to have your cruise cancelled but you will see St. Petersburg and it will be as magical as you imagined!
8 of 16 people found this review helpful
Cancelled due to covid
Reviewed By Cheryl Felton - Australia | Traveled to Germany ~ Europe
excellent support during the COVID times.. was extremely helpful and did ALL the work to get our full refund. Definitely will seek out Ann Morin from Globas to organise our travel. Thank u Ann
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for being so patient, I know it was very disappointing when Oberammergau was cancelled and then compounded by waiting all these months to be reimbursed. All of the systems were simply overwhelmed. I am glad that finally I was able to get you your refund and hope that you will be able to enjoy traveling again soon.
Thank you for being so patient, I know it was very disappointing when Oberammergau was cancelled and then compounded by waiting all these months to be reimbursed. All of the systems were simply overwhelmed. I am glad that finally I was able to get you your refund and hope that you will be able to enjoy traveling again soon.
8 of 16 people found this review helpful
Best trip!!
Reviewed By Marisa - New york | Traveled to Italy ~ Europe
Ann helped plan a 12 day trip to Italy for my fiancé and me. She made great suggestions to make our travels smoother and eased many of our worries. Ann made sure we were well informed at all times and kept us organized. She even went above and beyond to organize special arrangements for us at the hotels as we were newly engaged. She personalized our trip and tailored it to be exactly what we were hoping and more! We highly recommend using Ann for your upcoming travels and can’t wait to book our next trip with her!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so fun helping your fiance surprise you, keeping the secret was hard but well worth it. Congratulations on your engagement!
It was so fun helping your fiance surprise you, keeping the secret was hard but well worth it. Congratulations on your engagement!
0 of 1 people found this review helpful
Small ship cruise in Greece, perfect in every way
Reviewed By Sue - Charleston,SC | Traveled to Greece ~ Europe
My husband and I really wanted to see the Greek Islands but dreaded the thought of going on a big cruise ship with all the crowds or having to take ferries. We stumbled upon one of Ann’s videos from her Ponant Yacht cruise in Greece and thought that would look perfect for us. We had never heard of Ponant and were a bit leery but she explained they are a French line and she sails them herself. She sent us many videos and photos. We took the plunge and couldn’t have been happier. Everything was perfect. If we had not found Ann we never would have had this fantastic trip as no other agent we spoke to suggested Ponant. She really is a Europe expert
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I love Ponant, they are a perfect fit for travelers who don't like mega ships. I am so glad you had a good time!
Thank you for your kind words, I love Ponant, they are a perfect fit for travelers who don't like mega ships. I am so glad you had a good time!
1 of 3 people found this review helpful
Ann’s quick thinking saved our river cruise !
Reviewed By Sue P - Jacksonville | Traveled to Douro River ~ On the River ~ At Sea
Thanks to Ann’s quick thinking our vacation was saved!We were scheduled to sail the Rhine in August when the drought hit.
The cruise line said that they would have to bus us part of the way which is not why I booked a river cruise. We were so upset. Ann did some checking and found a river cruise in Portugal sailing at the same time. She spoke to the cruiseline and got them to protect our rate and move us to the Douro. We were able to modify our flights to go into Porto and out of Lisbon where we spent 3 days enjoying the city. What was looking like a crisis turned into a great vacation.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that I was able to help. Sometimes Mother Nature has other ideas for even the best laid plans but things worked well in the end in this case. Portugal is a great destination I am happy you had a good time!
I am glad that I was able to help. Sometimes Mother Nature has other ideas for even the best laid plans but things worked well in the end in this case. Portugal is a great destination I am happy you had a good time!
2 of 5 people found this review helpful
Once in a lifetime experience!
Reviewed By Jaclyn C - Morris Plains, New Jersey | Traveled to Europe
Ann is amazing! She was very helpful and answered all of our many questions. She booked excursions for us and even went out of her way to make sure we were able to do everything we wanted to during the trip! She is the best!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It was so nice working with you and your mom, it warmed my heart how close the two of you are. I am delighted you had a great trip!
It was so nice working with you and your mom, it warmed my heart how close the two of you are. I am delighted you had a great trip!
4 of 9 people found this review helpful
Italy expert and a miracle worker
Reviewed By Lina - Albany | Traveled to Italy ~ Europe
In times when kindness and customer service seems to have been tossed aside by robotic or apathetic worker meeting someone like Ann is a breath of fresh air. Her expertise in Italy is what drew us to ask her to design our specially anniversary trip, but it was her determination to save the day when the airlines cancelled on us that will make her forever be in my heart. It took two planes, a train and then a taxi, juggling I could never figure out on my own, but she got us to Tuscany to start our trip. The trip she custom made for us was perfect, I can’t think you enough!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so glad that your anniversary trip turned out just as you dreamed it. The "excitement" along the way to reach Tuscany will just add to the memory of your special trip :)
I am so glad that your anniversary trip turned out just as you dreamed it. The "excitement" along the way to reach Tuscany will just add to the memory of your special trip :)
3 of 7 people found this review helpful
Wonderful agent
Reviewed By Sam and Leah - Palm Coast , Fl | Traveled to Italy ~ Europe
A couple we travel with have booked with Ann for years and always said how great she was. I wanted to be linked with them on the trip and called her. In the past I had always used a big online company thinking it was the best deal. I was really surprised that her price was basically the same but her level of service as 100 times better! She took the time to council me on cabin choices showing me photos. She knows a guy in Rome (she’s Italian ) that can do yours and transfers for us and after I messed up my airfare she rebooked it all correctly for me. I can see why my friends love her. After you talk to her once it’s like you have known her forever. I can’t recommend her enough. I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am excited to help you plan your first trip to Italy!
I am excited to help you plan your first trip to Italy!
3 of 7 people found this review helpful
You couldn’t ask for a better agent
Reviewed By Lil sis - Windsor, Ct | Traveled to Danube ~ On the River ~ At Sea
Ann is like no other agent I have ever worked with. Not only is she extremely knowledgeable, I swear she has been everywhere, but is also kind and caring as well. From the first moment we spoke I felt like I was talking with a friend. When my sister unexpectedly passed away she not only filed our insurance claim for me but sent my niece and I each a memory tree so Lilly will live on in our yards and hearts forever. There are not too many good hearted people left in this world, combine that with all her travel experience and you couldn’t find a better person to work with.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am so sorry again for your loss
I am so sorry again for your loss
4 of 9 people found this review helpful
Customized travel planning-Ann is simply the best
Reviewed By P Boyy - PA | Traveled to Italy ~ Europe
Two years ago I connected with Ann when I inquired about Globus tours to Italy. With her help, we enjoyed the best trip of our lives! We had both traveled internationally before but we didn’t have Ann to assist us. She gave us recommendations on her “Don’t miss” sights everywhere we traveled. Even built a walking tour for us in Roma. I recently reconnected with Ann and have booked a cruise to the Greek islands. Looking forward to Ann’s help on our pre & post cruise travels. And did I say, she asked us questions on what is only to us and made recommendations customized for our wishes. She will help you stay within your budget and manages your spending like it’s her own money. If you are traveling internationally, start with Ann.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, I am glad that your trip turned out as you had imagined
Thank you for your kind words, I am glad that your trip turned out as you had imagined
4 of 9 people found this review helpful
Top-Notch Travel Agent
Reviewed By Tom - Lago Vista, Texas | Traveled to Germany ~ Europe
My wife and I have used Ann for several European river cruises and she has always done an excellent job for us. We recommend her highly as she does a great job. Her experience and knowledge of cruising is invaluable.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you so much for your feedback.
Thank you so much for your feedback.
3 of 7 people found this review helpful
5 Times the charm
Reviewed By Let’s go! - New York | Traveled to Dominican Republic ~ Caribbean
I don’t know how she does it! I would have quit by now. We have had 4 attempts to get away cancelled on us in the past year. Ann calmly lets me vent playing part therapist and part cheerleader and starts anew trying to find us a trip that will actually go forward. We finally made it and the resort she sent us to exceeded her description. It was perfect! You can’t find a better agent.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am thrilled that you were able to get on vacation and enjoy some time away from home! Your photos looked great, as always it is a joy working with you.
I am thrilled that you were able to get on vacation and enjoy some time away from home! Your photos looked great, as always it is a joy working with you.
12 of 25 people found this review helpful
Highland Fling
Reviewed By Sue - Sarasota, Fl | Traveled to Scotland ~ Europe
Ann has been very helpful in making sure that my travel arrangements went smoothly. Her patience and expertise have made it possible for me to arrange the trips I wanted to work out for my convenience. You could not ask for a better agent.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I so enjoy working with you ad love your sense of adventure. Each time my phone rings I wonder what it is you have come up with next - and if I have visited there yet myself lol. Helping solo women stay safe while traveling is something I take pride in.
I so enjoy working with you ad love your sense of adventure. Each time my phone rings I wonder what it is you have come up with next - and if I have visited there yet myself lol. Helping solo women stay safe while traveling is something I take pride in.
7 of 15 people found this review helpful
Ensuring for the best trip possible
Reviewed By Skip - Moorpark, CA | Traveled to Italy ~ Europe
We have used Ann's services on bus adventures in Europe and we are now cruising on a regular basis. Ann does much more than simply booking a trip. She does not hesitate to jump in and fix anything that appears a bit sideways. She spots improper applications of Future Cruise Credits and even advocates for the client when those unexpected mishaps occur. She does her very best to accommodate her clients and promptly takes action on their behalf. We love her energy and desire to operate her business in a professional and courteous manner, always ensuring for good communication leaving nothing to chance.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I love your enthusiasm when we chat about your adventures. It is such fun to work with you and Jane!
Thank you for your kind words. I love your enthusiasm when we chat about your adventures. It is such fun to work with you and Jane!
11 of 23 people found this review helpful
You want her looking out for you
Reviewed By Away we go - Texas | Traveled to Alaska ~ USA
I can’t imagine working with anyone else but Anne. She better not retire lol! In the past year she has rebooked my cruise three times due to Covid. It is so confusing keeping track of the FCCs I couldn’t navigate the credits and options on my own and am glad I have her looking out for me! I would recommend this agent to my family and friends
Ann Castagna Morin responded:
This year has been a confusing one that is for sure! Hopefully this latest version will go off without a hitch, I think come the fall we will be in a much better place!
This year has been a confusing one that is for sure! Hopefully this latest version will go off without a hitch, I think come the fall we will be in a much better place!
8 of 17 people found this review helpful
An honest agent can be a lifesaver
Reviewed By John and Kenny - Worcester, MA | Traveled to Tanzania ~ Africa
- [ ] Working with someone who is honest is can literally save your life. My husband and I have been booking trips with Ann for years. She is an adventurous traveler like us and I can trust that she is not just selling me something to make a profit. She has no problem expressing her opinion if she thinks we may be getting in over our heads. Recently we had decided to go to Tanzania as that was one of the few places that Americans can travel. Ann met with us for over an hour talking us out of Africa. Her concern was not a safari but that there were some questions as to whether Tanzania was being honest about being Covid free. We will go, but later when it’s safe. Not a lot of agents would talk prospects out of a 30k, there is only one Ann!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am a big believer in karma, you get back what you put out and selling someone something that you know in your heart is a bad decision will come back to haunt you. I would rather lose a large commission than have harm come to a client.
I am a big believer in karma, you get back what you put out and selling someone something that you know in your heart is a bad decision will come back to haunt you. I would rather lose a large commission than have harm come to a client.
10 of 21 people found this review helpful
A fantastic travel agent
Reviewed By Peter - New York | Traveled to Sicily ~ Italy ~ Europe
Ann is amazing. She is so knowledgeable and helpful. Ann knows all of the little details that you could want on a trip. I would highly recommend her for all of your travel needs. Thanks so much Ann
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words, it was great working with you!
Thank you for your kind words, it was great working with you!
2 of 6 people found this review helpful
Very helpful!
Reviewed By Cara - Chicago | Traveled to Morocco ~ Africa
Ann made sure I had all the info I needed for my trip to Morocco! She sent all the documents I needed , even with the quickly changing situations. She helped me find the best deal and even helped me when my luggage decided to stay longer in Paris! Very helpful!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your freedback!
Thank you for your freedback!
5 of 12 people found this review helpful
No one better to plan your trip!
Reviewed By Kip - Manassas, VA | Traveled to Vienna ~ Austria ~ Europe
Ann is caring and professional. she was out ahead of us every step of the way providing guidance and recommendations as things came up or providing a list of things to do in each location we were visiting
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words.
Thank you for your kind words.
6 of 14 people found this review helpful
Trying to find a trip during the pandemic!
Reviewed By Maria - Massachusetts | Traveled to Italy ~ Europe
Ann helped me book a trip to Italy prior to the pandemic. Ever since then, she has responded almost instantly to emails, tries to find ways to get myself and my mother the best trip to Italy. She’s traveled all over the world so was able to help out with examples and recommendations. I would highly recommend working with her, she will find you the best trip!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
We will get you to Italy in the spring just in time for the blooming of the bougainvillea. I know it has been a long wait but it will be worth it!
We will get you to Italy in the spring just in time for the blooming of the bougainvillea. I know it has been a long wait but it will be worth it!
6 of 14 people found this review helpful
Fabulous All Inclusive
Reviewed By Donna - Scotia, NY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I have worked with Ann for four years now. For each of our trips, Ann goes above and beyond. She is available for any questions and answers them quickly. Ann makes sure every detail is covered. Mu husband and I just got back from Excellence El Carmen in Punta Cana. This vacation was three years in the making, due to covid. We had a vacation booked for the same time period and pretty much at the last minute the resort we were going to was not opening in time. Ann found us the most beautiful, all inclusive resort. We could not have asked for anything more. I felt safe at the resort and I know Ann always has our best interest at heart. I am so grateful for Ann. The trips she's planned for us are always wonderful.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
It is always a joy working with you. Your ability to be flexible in a year full of cancellations makes my job far less challenging. Instead of being forced to pay more for a good property to stay in St. Lucia by agreeing to switch to the DR I was able to get you a better one.
It is always a joy working with you. Your ability to be flexible in a year full of cancellations makes my job far less challenging. Instead of being forced to pay more for a good property to stay in St. Lucia by agreeing to switch to the DR I was able to get you a better one.
7 of 16 people found this review helpful
Always one step ahead of a crisis
Reviewed By Jackie - Newburyport | Traveled to Danube ~ On the River ~ At Sea
Ann is always one step ahead of any crisis.For two years now we have been trying to go on a river cruise for our 25th anniversary. Due to Covid it kept getting cancelled. I was ready to give up when she found us a replacement cruise that cost less than our other one letting us upgrade to a better view. Even though she was on vacation herself she called me from Italy four days before we were to fly out. She had been watching the changes in testing requirements and told us to make sure we got a quickCovid test to show the airline 48 hours before we were to fly. She even emailed me a list of places she found based on our zip code for us to call and make the appointment. If it hadn’t been for her we wouldn’t have known and would not have been able to fly. We met a couple on the ship who joined a day late. They were delayed because they didn’t have the test!
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
I am glad that everything went smoothly for you on your trip, right now it is important to know all of the rules and keep up on them as they seem to change every day.
I am glad that everything went smoothly for you on your trip, right now it is important to know all of the rules and keep up on them as they seem to change every day.
4 of 11 people found this review helpful
Great travel agent and a great vacation!
Reviewed By cwynn - greenwich, NY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Ann has been amazing. Our long awaited trip planned for April of 2020 was postponed due to Covid. After several more postponements, Ann worked so hard to book us another trip, and then another last minute cancellation occurred. She found us an entirely new destination at a beautiful resort. We just got back from a wonderful vacation. Her knowledge and expertise are invaluable.
I would recommend this agent to my family and friends
Ann Castagna Morin responded:
Thank you for your kind words. I am so pleased that it all worked out and you were finally able to get away. Although we had to move you from St.Lucia to the DR I think it was a smart decision as the property they were offering was not up to the standard I wanted for you. In the end you got a nicer place and didn't need that outbound Covid test so it also saved a small hassle.
Thank you for your kind words. I am so pleased that it all worked out and you were finally able to get away. Although we had to move you from St.Lucia to the DR I think it was a smart decision as the property they were offering was not up to the standard I wanted for you. In the end you got a nicer place and didn't need that outbound Covid test so it also saved a small hassle.
3 of 11 people found this review helpful
Rhine cruise-vacation of a life time
I want you to know by using Ann you will have a vacation of a life time. Her knowledge, connections, and perseverance, along with Ann's genuine sincerity for the customer, takes all the worries from traveling. She listens to the desires and expectations and makes dreams into reality. Last March, my parents wanted a European adventure: Mom wanted the Rhine and Dad wanted Germany. Avalon was the answer for everyone involved. Tragedy struck and Mom was unable to go but Ann worked tirelessly for a refund. Dad had mobility restrictions but was able to participate fully. We made so many amazing memories, experienced so many wonderful side trips, and met some great people. Thank you Ann for all that you did this past year to make this vacation a reality. My parents may have passed away now but I will always have these memories!!!
Provided by Wendy P- Florida
Perfect River Cruise Planning!
Ann, I just wanted to drop you a line and tell you how wonderfully smooth the "Christmas in the Heart of Germany" river cruise that you organized for us went... Although we scheduled our own airfare in order to visit Family in the UK, once we arrived at the meeting place (Movenpick Hotel, Frankfurt), we became a member of the Avalon family. Everything from then on was so smooth, it amazed us that all 119 passengers were helped and guided to the boat, our luggage was positioned in our Stateroom, we had no worries or concerns except to enjoy the cruise. We had a wonderful time meeting new friends, and the crew were absolutely amazing. Thanks to your careful arrangements, your attention to the slightest detail, we had a wonderful, memorable vacation. We plan to travel more next year and will certainly contact you again... Many, many thanks Ann. Well Done! Pete and Joanne F
Provided by Peter and Joanne F
Ann just gets it!
Ann just GETS IT! I'm a female solo traveler and a small business owner who has little time to plan my own trips. Ann knows exactly how to cater to that. I tell her where I want to go and she fills in all the gaps for me so I don't have to think! I went to Machu Picchu in May and heading to Florence and Venice in November. She doesn't just find the trips that are suitable for a solo traveler, she knows HOW to make it happen. I always contact her on short notice and that doesn't stop her from putting together an amazing itinerary for me! She goes above and beyond and I will recommend her to any female solo traveler or any traveler for that matter!
Provided by Lorena L California
Not all hero's wear capes!
If it was not for Ann I don't know what we would have done, she saved the day! My family was going on our first cruise we were so excited. We took Ann's advice flew in from California a day early to Miami to make sure we would not miss the ship. It was when we got to the luggage claim area that we realized to our horror what happened. When we left the car park place in LAX in our excitement we didn't think to count our bags. We didn't think to count them when we checked them. It was only when our son asked where his bag was that we realized it was still on the shuttle half a continent away! In tears I called Ann who calmed me down and jumped into action. Even though she was in MA. I was in FL., and the bag in CA. Ann got a hold of the car park company and had them Fed Ex it to us overnight! It was delivered to our hotel in the morning and because of her we boarded the ship with all our clothing and had a wonderful family adventure. I can't recommend her enough!
Provided by Blake Y Sunnyvale, CA
Greatest trip to Italy!
Dear Ann, Norm and I can not thank you enough for all your assistance to make our Italian adventure truly a "Dream Vacation"! From beginning to end, you tailored this experience insuring perfection. We were delighted with your quick response to my Globus information request and impressed with your genuine concern regarding our likes and dislikes. Your suggestions and recommendations for tour choice and October travel were winners. The weather was glorious and each day was jam packed with adventure. Your continuous updates and reminders of deadlines, flight and passport information, reservations, booking excursions, suggestions for packing (I love the cubes!), etc, really lowered the anxiety that often comes with planning a trip. The personal touches like the walking maps and hidden treasures could only come from a true expert! You made booking this trip a pleasure and we can't wait to get started on Scandinavia! All the best, Cat
Provided by Catherine D, New York