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Jo Ann Buening

La Crosse, Wisconsin Travel Agent
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Jo Ann Buening

Jo Ann Buening

La Crosse, Wisconsin Travel Agent
A Full-Service Travel Leaders Associate Agency
20 Reviews | 100% Recommended
If you see the text box to the right do not fill it in

Alaska, Luxury, River & Ocean Cruise Expert

For Alaska, Cruising (River or Ocean) or Luxury Travel, you have found the source for your best vacation. Knowledge is power and since entering the industry in 1985, I have earned many travel certifications. What defines a GREAT travel agent is a commitment to learn and the passion to exceed clients' expectations. Please check out my bios, stories, photos and - most importantly - testimonials from just a few of the thousands of happy, repeat clients I have helped to realize their dream.

My Travel Specialties

Alaska Destination Specialist and Travel Expert

In my favorite destination!
Alaska became a state of the union on January 3, 1959, the same day I was born. I must have been destined to make this my specialty and over the years, I have developed a passion for Alaska! My first visit ... Read more from my Alaska Destination Specialist and Travel Expert bio.

River Cruising Specialist

One of the great rivers of Europe
Let me help you experience the relaxation of cruising down the river! Certainly, river cruising is one of the fast growing segments in travel … and I can see why. While I feel there is a place for ‘ocean’ cruising as ... Read more from my River Cruising Specialist bio.

Worldwide Cruise Expert

Reflecting on the beauty of Alaska!
More than twenty-five cruises taken, well over 1,500 happy cruise passengers booked (and returned!), referrals from across the country, plus the highest cruise specialist and ‘counsellor’ designation earned give me more knowledge and personal experience in cruising than many travel agents ... Read more from my Worldwide Cruise Expert bio.

Luxury Travel Professional

Private lesson with a watchmaker in Switzerland
A private watch-making experience in Switzerland with a well-known watchmaker, a private experience to a beautiful waterfall in Iceland and dinner at a remote lodge, a connection to ‘get it done’ for ‘over-the-top’ requests in Las Vegas … I could go ... Read more from my Luxury Travel Professional bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Certified Leisure Travel Specialist
Certified Luxury Travel Specialist
Alaska Destination Specialist
Viking River Cruises Master Specialist
Avalon Waterways Specialist
Elite Cruise Counsellor/Luxury Cruise Specialist
Princess Cruises Commodore
Regent Seven Seas Cruises Specialist
Travel Leaders Certified Travel Specialist

My Travel Stories

Alaska Railroad
Experience Alaska with Princess
On the Rhine River
River Cruising in Europe
Five-star Hotel Majestic - Cannes, France
Luxurious Travel Experiences

Viking Ocean Cruising – the Best of Both Worlds!

My opportunity to experience a Viking Ocean ship came recently, from December 7-17, 2016 as I sailed the beautiful 930-passenger ship, Viking Star, round trip from San Juan.  This was my 25th cruise and once I stepped aboard, I could already tell this was going to be a great experience.  The ... Read more from my Viking Ocean Cruising – the Best of Both Worlds! story.

Jo Ann Buening Honored with National Award

Press Release from October 30, 2015 La Crosse Travel Agent Honored with National “Employee of Excellence” Award from Travel Leaders Jo Ann Buening Named Among Nation’s Best at 2015 Travel Leaders National Meeting ChampionsGate, FL (October 30, 2015) — Today, a La Crosse travel agent was singled out from thousands of ... Read more from my Jo Ann Buening Honored with National Award story.

Cruise Ships I've Sailed or Inspected

During my many years in the travel industry and through my various CLIA (Cruise Line International Association) certification processes from Accredited Cruise Counsellor to Master Cruise Counsellor to Elite Cruise Counsellor, I’ve sailed on and inspected many ships. To give you an idea of the breadth and width of my personal ... Read more from my Cruise Ships I've Sailed or Inspected story.

My Reviews

Rating: 5 20 Reviews | 100% Recommended

A Great Partnership!

Reviewed By Carroll University's Alumni Travel Program - Waukesha, WI | Traveled to Alaska ~ USA
After more than 7 years in partnering with Jo Ann Buening from Travel Leaders in LaCrosse, WI for Carroll University’s Alumni Travel Program, Carroll’s Office of Alumni Engagement is appreciative of all of Jo Ann’s diligent work, superior service, keen attention to detail to Carroll’s needs and in serving our constituents, contribution in helping to re-build Carroll’s Alumni Travel Program, and her trust and friendship. She is a top notch travel agent who we would recommend to any individual seeking a reliable travel agent and group that is looking for someone to manage group travel and many logistics. Jo Ann helped us plan group alumni trips to Alaska, Italy, Ireland, Spain and Greece (although this one was cancelled due to the pandemic). We will miss working with you Jo Ann and will always appreciate your expertise in the travel industry, and the imprint that you have left with us, with many adventures and memories around the world that speak to it. Thank you Jo Ann!
I would recommend this agent to my family and friends
22 of 34 people found this review helpful
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The advise and recommendations were excellent

Reviewed By Skip - Onalaska, WI | Traveled to Alaska ~ USA
I appreciate the thorough and attentive attention I have received. Jo Ann's support has been very timely and professional. I am looking forward to my next trip which she has provided a great deal of information and support.
I would recommend this agent to my family and friends
43 of 78 people found this review helpful
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Viking Grand European River cruise

Reviewed By JM - Tomah , WI | Traveled to Prague ~ Czech Republic ~ Europe
We have been working with Jo Ann for 9 years, and her assistance with ALL our travel needs, and even a couple Crisis situations, has been stellar!! She makes a serious effort to really know her clients- their interests, preferences, special needs, and comfort level with traveling within the USA and abroad.
She is excellent in searching out the answers to all questions, and providing good advice, both from a personal and a professional perspective. We absolutely would not travel without Jo Ann's knowledge and expertise to guide us. We cannot speak more highly of her!
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Clients like you are why I LOVE my job!!
46 of 86 people found this review helpful
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Great trip

Reviewed By Jerry - Onalaska Wisconsin | Traveled to Vietnam ~ East and Southeast Asia
Great person to work with
I would recommend this agent to my family and friends
40 of 76 people found this review helpful
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My dream family vacation that didn’t happen

Reviewed By DM - Fountain City, WI | Traveled to Alaska ~ USA
Jo Ann is the best! She worked with us starting with looking at different variations for a family Alaskan vacation to offering suggestions to finally planning it complete. Unfortunately it was right when Covid was making its appearance so it was canceled and rescheduled. Quite the undertaking for a group of our size!! Jo Ann was always there to answer our questions in a timely matter. Sadly we had to cancel a second time and took a refund of our money. I could tell she was genuinely as heartbroken for us as we were! I can’t imagine planning something like this on our own.
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Thank you for your kind words. You are right, it was tough. But, we did gain a friendship thru the process.
4 of 6 people found this review helpful
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Totally awesome trip

Reviewed By D&D - Onalaska, WI | Traveled to Mediterranean ~ At Sea ~ At Sea
Our experience with JoAnn from start to finish was great. Her knowledge and experience helped us with every aspect of our first Viking cruise. She was always available to answer our questions and provide recommendations. Thanks Jo Ann.
I would recommend this agent to my family and friends
Jo Ann Buening responded:
I'm happy you enjoyed it. Thank you!
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One of our favorite trips!

Reviewed By Mary Sue - Utica,Minnesota | Traveled to Mediterranean ~ At Sea ~ At Sea
Excellent at client service. Complete knowledge of vacations
Thorough and very helpful! Would highly recommend her services, the best we’ve dealt with!
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Thank you!
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Jo Ann and Oceania Cruises are both fantastic!

Reviewed By Keith & Rita - Waukesha, WI | Traveled to Mediterranean ~ At Sea ~ At Sea
Working with Jo Ann was an excellent experience for us. We wanted to visit the Mediterranean and thought we would try cruising but we really did not know where to start. Jo Ann asked us good questions, gave us multiple options for cruise lines, and explained the major differences between them. We settled on Oceania Cruises due to their reputation for excellent food and a specific itinerary that we fell in love with - and they did not disappoint!

We planned to book our own airfare with points but Jo Ann still offered us good advice on certain airports and airlines to avoid. This would turn out to be extremely valuable as we heard horror stories from other passengers who were delayed, lost bags, and missed connections on those same routes we avoided!

The peace of mind we had in booking with a professional was priceless and our cruise was absolutely amazing. We wouldn't change a thing. If you are looking for a guiding hand with a lot of experience, give Jo Ann a call.
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Thank you so much for the review!
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The Best Travel Advisor

Reviewed By Jackie - ONALASKA, WI | Traveled to Norway ~ Europe
Jo Ann has been our trusted agent for many years with travels here and abroad. We’ve done land, river and ocean cruises, with tour groups and on our own. She always goes the extra mile (kilometer), to weave together special diversions with our overall plans, respecting our desires and changing physical requirements. Jo Ann is an excellent and timely communicator. I highly recommend her.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Wonderful ports of call!

Reviewed By Donna - New Albin, Iowa | Traveled to Mediterranean ~ At Sea ~ At Sea
Jo Ann is always very friendly, knowledgeable, organized, and helpful!
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Jo Ann is aweseom

Reviewed By Pat - Boulder, CO | Traveled to United Kingdom ~ Europe
Sooooooo easy to work with Jo Ann. She is responsive, a great problem solver, and creative planner. She has helped my husband and me with several European trips - we were truly newbies in international travel and she made it easy and stress-free. She is our "go to" for travel - just thinking about her being involved makes the trip automatically better.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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Great Travel Guide!

Reviewed By MommaLouie - Winona MN | Traveled to Alaska ~ USA
Joann was extremely knowledgeable and trustworthy with our group of 8. Her experience really helped guide us to a perfect vacation. She KNOWS Alaska inside and out! We were exptremeky pleased with her services and she took the time to deal with all of our requests!!
I would recommend this agent to my family and friends
30 of 60 people found this review helpful
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Bucket list trip

Reviewed By Michelle - La crosse wi | Traveled to Alaska ~ USA
Jo Ann Buening is very knowledgeable with Alaskan cruise. She took the time and sat down with several of us to go over documents. She had suggestions of sites to definitely see.
I would recommend this agent to my family and friends
42 of 84 people found this review helpful
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Our first visit to Italy:

Reviewed By Rich and Sandi - LaCrosse | Traveled to Rome ~ Italy ~ Europe
We have worked with Joanne for over 20 years. We have never been dissatisfied with her assistance.
she has guided us through numerous trips, from Cape Cod to Italy to Australia. Modes of transportation have been various cruises both river and ocean. Her advice has been invaluable.
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Yes, you have gotten to see much of the world. It's been my pleasure to be part of it!
3 of 7 people found this review helpful
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River Cruise

Reviewed By MP Olson - Middleton, Wisconsin | Traveled to New Orleans ~ Louisiana ~ USA
Having booked many trips with Jo Ann I always know that every detail will be taken care of. On this American Cruise Line trip they changed the date by one day after we had already booked our airline. When they told Jo Ann that there would be no reimbursement for change fees/fares with the date change she told them”No, no , no that is not right!” The agent went to her supervisor and we were reimbursed for the extra cost to change days. Jo Ann is always prompt in returning calls and answering any questions. I highly recommend using Jo Ann for your travel needs.
She also planned a trip to Peru for us, researching when the best time of year to go and found great airfares for us. She is my go to person when planning a trip!
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Thank you so much for your kind words. I've enjoyed booking trips for you as well as traveling with you as a group.
3 of 7 people found this review helpful
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China

Reviewed By Jerry - Tomah Wi | Traveled to Beijing ~ China ~ East and Southeast Asia
My wife & I first had contact with Jo Ann in 2008 when we booked an Alaskan trip with her. (Jo Ann is an Alaskan trip expert). We were so impressed with her efficiency that since 2008 we have booked 8 river cruises to Egypt, China, Russia, Grand European, Holland, Portugal, France X 2, and 2 ocean cruises to the Mediterranean & Baltic countries. Jo Ann is always very thorough when planning a trip and she will go over all the specifics of the trip.
She has always been available to help us even when we were out of country. The day we were to leave Cairo Egypt in 2010 was the same day all European airports closed due to an eruption of a volcano in Iceland. There was a lot of confusion in Egypt about how we were going to get home. The communications systems in Egypt was not the most efficient. We were eventually able to fax JoAnn from Cairo and within an hour she replied with specific instructions for our return. She kept in contact with us until we were safely back home.
GREAT SERVI
I would recommend this agent to my family and friends
38 of 77 people found this review helpful
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A Joy to Work With

Reviewed By Kaps - Marshfield, WI | Traveled to England ~ Europe
JoAnn has always been very helpful, providing timely information and various options to choose from. We live a couple hours from LaCrosse and we choose to work with her for our travel needs. Typically a small group of 6-8 travel together and she has been excellent at arranging cruises, tours, and before/after stays to extend the fun.
I would recommend this agent to my family and friends
Jo Ann Buening responded:
Thank you for your kind words. I enjoy working with your group as well!!
36 of 73 people found this review helpful
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Viking River Cruise

Reviewed By Linda & Whitey - Onalaska, Wisconsin | Traveled to Europe
We first traveled with Jo Ann when she led an Alaska Land/Cruise Tour back in 2008. In 2013, we (and 2 other couples) met with Jo Ann to plan a trip on a Viking River Cruise. Jo Ann gave us material to look over and then met with all of us several times to pick the trip best suited for our interests. She arranged the flights, helped plan the leading days in Paris and the final days after the cruise in Prague. She has also helped us plan other trips and secure airline tickets through the years.
I would recommend this agent to my family and friends
1 of 4 people found this review helpful
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Trip of a life time

Reviewed By Sue - Arcadia wisconsin | Traveled to Alaska ~ USA
She is wonderful to work with. Checking on us when we were stuck at the airport all day
I would recommend this agent to my family and friends
Jo Ann Buening responded:
We could tell some stories!! Loved helping you to Alaska a few times.
2 of 7 people found this review helpful
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Excellent Cruises Planned by Jo Ann

Reviewed By John and Andrea - Stone Lake, WI and Sedona, AZ | Traveled to Baltic Sea ~ At Sea ~ At Sea
Jo Ann is extremely knowledgeable and efficient. She has found many wonderful cruises for us. She has an excellent relationship with the top cruise companies. She pays attention to detail and makes sure all the "i"s are dotted and "t"s are crossed. She quickly gets to know your likes and dislikes so her suggestions and recommendations are tailored specifically to you. She is friendly and easy to work with. We will continue to use
Jo Ann for all our travel.
I would recommend this agent to my family and friends
33 of 69 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.

Customer Testimonials

Jo Ann is Absolutely the Best!

During the last 7 years, Jo Ann has helped us plan and carry out many “trips of a lifetime”; we are deeply grateful for her wonderful help. She is much more than a travel agent. She is a trusted friend who goes above and beyond to make our dreams come true! Jo Ann is helping us plan our second Disney family cruise in June 2017. In hope we could get a reservation on one of the few “double dipping” (twice at Castaway Cay) cruises before they sold out, she came into the office several hours early to begin calling to secure our booking. She was successful after being on hold for nearly two hours, arranging cabins near each other for the thirteen of us. Jo Ann makes all of this planning look effortless on her part, but the truth is, she is an expert - a pro, and her work is the result of years of training and doing and listening to her clients. She is just the best, and we are so thankful for all of her help in planning the next in our long list of upcoming adventures!

Provided by Michael & Joanne W. - Ferryville, WI

Your Efforts Are What Made This Trip Fantastic

Dear Jo Ann; There are not enough words, nor enough ways that we can express our gratitude for the work you did to provide us with a nearly perfect trip. (You could not make some of the other guests adopt preventative measures to stop the spread of germs!) Everything, and I mean everything could not have been better. Avalon is a tremendous company and provided a first-class experience. We feel, however, that your efforts on our behalf were what made this trip so fantastic. From the moment we first started the process, until our pre-departure session, we never had a concern because we knew you had worked on our behalf and had taken care of every little detail. You equipped us with all the information we needed to go off and not be anxious, because there were no unknowns. Other passengers were so impressed with you, but we knew that indeed you are truly 'the best.' Thank you, Thank you, Thank you! We are so grateful!

Provided by Bob and Gretchen - La Crosse, WI

Wonderful Planning and Service

We just wanted to thank you for the wonderful planning and service you gave us on this trip again. We had a great time and know it was because you had taken care of all the details for us. What a wonderful job you are doing for us! This is trip #3 and we couldn't be happier. Thank you again…

Provided by Dr. Ken & Joan M., West Union, IA

Everything Was Wonderful!

JoAnn, Again, thank you for planning our wonderful cruise on Viking. Perfect, fantastic and beautiful; all these words apply. Soooo relaxing AND entertaining! And EVERYTHING was taken care of in such great detail. Patty and I shall remember and cherish forever. Great memories for all. Fabulous!!

Provided by Jim & Pat B. Prairie du Chien, WI

Terrific Anniversary Trip!

Dear Jo Ann; Wow! Thank you so much for making our anniversary trip so terrific! We had a fabulous time. Going first class all the way was truly wonderful. Both my husband and I felt SO pampered.

Provided by Madalene B., La Crosse, WI

A Fabulous Grand European River Cruise!

Dear Jo Ann; Where do we begin? We have just returned from our fabulous Grand European River Cruise with Viking. Every single thing was absolutely wonderful! Your pre-trip preparations for us anticipated every and all situations, and we marveled at how much your information to us, prior to leaving, surpassed that of our fellow travelers. Your thoroughness, once again, is so appreciated. Viking is an absolutely wonderful company for traveling. They smoothly and seemingly effortlessly guided us every step of the way of our 15-day cruise. Their schedule was on time - to the minute. Extras were included as wonderful discoveries ... like special lectures, cooking demonstrations, musical programs and bringing a glass blower on board for a demo. We would recommend this trip to anyone and we hope to travel with Viking again in another part of the world. Again, Jo Ann, thank you so much for your wonderful professionalism in guiding and preparing us for this adventure!

Provided by Michael and Joanne W., Ferryville, WI

The Work You Do Matters!

What a FABULOUS cruise! It could not have been better. The service, the food, the opportunities, the cabin --everything was superb and completely delighted us. It was just the medicine we needed ... and we came home with lifelong memories. So, again - thank you. The work you do matters and you do it so well! You touched our lives in a most positive and healing way.

Provided by Katherine K., Viroqua, WI