Erin is a lifesaver!
Reviewed By Avion - Canton | Traveled to Cancun ~ Quintana Roo ~ Mexico
Erin Pugh is phenomenal! She planned my annual family vacation originally scheduled for Mothers’ Day weekend in 2020 and due to Covid-19 it had to be rescheduled to mid-July. Erin contacted me on a weekly and sometimes daily basis to check-in with Delta Vacations, the resort and airlines to ensure my family and I would be able to travel without any issues. Due to Covid-19, the resort: Royalton Rivera Cancun closed in March and didn’t reopen until July 15th and we arrived at the resort on July 16th. We had the best vacation, as the staff implemented temperature checks, social distancing and hand sanitizing check points through-out the hotel. If I didn’t have Erin, the various flight changes, hotel closures would have been overwhelming. With Erin she shielded us from the stress and even got us a $400 credit when we rebook. From now on my family will only use Erin when booking our family vacations.
I would recommend this agent to my family and friends
8 of 12 people found this review helpful
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We would take this trip every year if we could!
Reviewed By Chas F - Woodstock, GA | Traveled to Orlando ~ Florida ~ USA
Erin was a pleasure to work with! She made sure we had the best time at Disney World and Universal Studios by creating a great itinerary that was easy to follow. I can't recommend staying at a Disney property enough! The food plan, accommodations and closeness to the parks was definitely worth it! We can't wait to go back!
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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First Trip = Best Trip
Reviewed By Anna - Woodstock, GA | Traveled to Walt Disney World ~ Florida ~ USA
She was so responsive, knowledgeable, and kind! I love when she does voice texts! She helped us navigate our first Disney trip as a family of 11!
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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Perfect Honeymoon!
Reviewed By Wood - Warrenton, GA | Traveled to Sevierville ~ Tennessee ~ USA
She was awesome! Very quick responses to questions I had and was easy to reach out to!
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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So smooth!
Reviewed By Jennifer - Woodstock, GA | Traveled to Walt Disney World ~ Florida ~ USA
Erin was great! She kept me up to date, provided a custom level of support to me, and provided insights on opportunities to save money/improve our experience. We could not have asked for a smoother vacation.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Great Cruise on Carnival Freedom
Reviewed By Marie - Woodstock,GA | Traveled to Bahamas ~ Caribbean
Erin is great, always responsive, helpful with the smallest details and a wonderful person, her caring and upbeat personality just make it stress free to work with.
I would recommend this agent to my family and friends
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Great help on a trip to a new area
Reviewed By Natasha Hodgin - Marietta, Georgia | Traveled to Hawaii Island ~ Hawaii ~ USA
Erin did a great job helping us plan our first trip to Hawaii for our honeymoon. She presented several property options in our budget, and we were so pleased with the area she chose. She also had great advice on COVID testing for our trip. I would definitely recommend her and use her services again! It was a trip of a lifetime!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Awesome trip
Reviewed By Donnie and Trena Griggs - Chelsea Alabama | Traveled to Jamaica ~ Caribbean
Erin was great! She answered all of our questions and made our travel experience stress free from the behavior to the end.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Best Disney Weekend!
Reviewed By Cassady - Canton, Georgia | Traveled to Orlando ~ Florida ~ USA
Erin is the best! She found us the best rates possible for our trip to Disney. She gave us all of the information about accessing the parks, times, entry, covid protocols, etc. She answered questions before we even know we had them! She is also very responsive. Can’t wait to work with Erin to book our next trip!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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The best trip ever!!!!!
Reviewed By Chandler - Woodstock Ga | Traveled to Georgia ~ USA
She went above and beyond to help me!
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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What an Amazing Experience!
Reviewed By Corrin - St. Paul, MN | Traveled to Scottsdale ~ Arizona ~ USA
Erin is absolutely amazing! Our trip would not have been the same if we didn't reach out to Erin for her expertise!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Mother/Daughter relaxation trip
Reviewed By Penni - McDonough, Ga | Traveled to Dominican Republic ~ Caribbean
Erin is a great agent. She listened to our expectations and answered so many questions for us. I couldn’t have planned the trip without her.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Magical vacation
Reviewed By Hk - Senoia ga | Traveled to Disneyland ~ California ~ USA
So easy to work with and handled everything!
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
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Much needed vaca!
Reviewed By JenAsay - Cartersville, GA | Traveled to Asheville ~ North Carolina ~ USA
Erin went above and beyond in helping me book the first vacation I'd taken in a long time. She was highly knowledgeable and answered all of my questions. She was friendly and checked in frequently.
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Erin is awesome!
Reviewed By Vicky - Canton, GA | Traveled to Orlando ~ Florida ~ USA
Erin has gone above and beyond what I would expect of someone offering a free service. One time she sat on hold for over 5 hours to get a reservation fixed. We used her for two Disney trips and a Universal trip. She’s always quick to respond and offers amazing advice. I highly recommend her.
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Hawaii - Our Dream Vacation
Reviewed By CVaughn - MCDONOUGH, Georgia | Traveled to Honolulu, Oahu ~ Hawaii ~ USA
She is so awesome! We had scheduled last June and covid hit. She was able to plan the same trip a year later! She kept in touch and walked us though some hiccups while we were there. Very caring and helpful!
I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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