Perfect travel experience
Reviewed By Laura - Chapel Hill, NC | Traveled to France ~ Europe
Cindy has done a great job coordinating multiple European vacations for us over the years. These trips have involved booking as many as 10 hotels on one trip, securing airline and train reservations, arranging for rental cars, providing museum and transit passes, etc....Cindy handles it all accurately and with ease. She is pleasant, responsive, and makes a real effort to understand our wants and needs. I can't imagine planning a major vacation without her!
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you both for taking the time to write such a nice review. I appreciate the opportunity to assist you with your travel plans and look for to helping you with your next one!
88 of 149 people found this review helpful
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Once in a lifetime!
Reviewed By IMPDmom1987 - Fishers, indiana | Traveled to Mexico ~ Mexico
Cindy was wonderful.When I first talked to her, she was very patient and answered the many questions I had. The next time I asked how much more would it be for an ocean front room. Just a short time later she called back with the amount of $525.We did up grade to an ocean front room, which was totally worth it!
After a long trip, at check in, I was told our room was in a section behind the main building, it had an awkward view of the water. The clerk insisted it was an ocean front room! He asked for an additional $207.00 for a better room. I paid it, as this was a once in a lifetime trip for me. I would deal with this issue when I got home.
I contacted Cindy via email, and told her what happened. She assured me that the additional $525.00 I had paid extra was for the ocean front room,not the room I was offered and she would check into it. She contacted the hotel and indeed it was an overcharge. I just found out today that my refund will be in the bank in a few days! Thanks Cindy!
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you so much for your kind words, It was a pleasure to assist you with this trip and I look forward to helping you with your next adventure.
69 of 114 people found this review helpful
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Switzerland Spring Break!
Reviewed By Jane - Maple Grove, MN | Traveled to Switzerland ~ Europe
When our son chose Amsterdam, Switzerland (6 cities), and Vaduz, Liechtenstein for his senior spring break trip, I knew I would need some help and guidance in planning this trip. Cindy exceeded my expectations in both of these areas. I started by giving Cindy the cities we wanted to visit and the sights we wanted to see. We worked together to come up with a travel plan for the order that made sense to visit the cities, the appropriate amount of time to spend in each, and the area of the city to stay in. I was very pleased with all the hotel selections she made for us and they met all our criteria I had given her. Cindy spent a lot of time with me answering questions and explaining what I should expect. She also guided us through choosing the right Swiss Travel Pass for our needs. Cindy made reservations where needed and gave us a detailed rail schedule that was easy to follow. When I need help with another trip I will definitely be calling Cindy!
I would recommend this agent to my family and friends
90 of 163 people found this review helpful
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Cancun -year 2
Reviewed By TJ - bloomington MN | Traveled to Cancun ~ Quintana Roo ~ Mexico
She was very helpful. Kept us up to date with emails. Answered all our questions. Really appreciate that she got us the TSA pre-check both going and coming back. Will use her next year.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thanks TJ, I had a great time working with you and Ed and look forward to next year.
67 of 121 people found this review helpful
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We will return!
Reviewed By Happy Grandma - Tomah, Wisconsin | Traveled to Mexico
I was a bit skeptical about vacationing in Mexico, considering the political unrest, however because I trusted Cindy, we did go and we had one of the best vacations ever. The travel arrangements were smooth, the facility was above expectations. The service, the amenities - great value! She sent us to an all inclusive resort - we could not have wanted for any type of food or beverage that was not offered. There were plenty of activities to choose from, or not; I chose to watch my new grandson, so did not participate in tours or beach volleyball, Zumba ect. But my grandson and I loved the beach, the pools....and the food...oh my the food.
Cindy did a great job with all the arrangements......no worries....jst a great time.
We will return.
I would recommend this agent to my family and friends
61 of 109 people found this review helpful
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Europe trip
Reviewed By Europe trip - Champlin, MN | Traveled to Europe
Cindy was very knowledgeable, helpful, and patient with me in planning a wonderful trip. I will use her to help me plan my next trip and would highly recommend her to anyone traveling!
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thanks Dave, I am so glad to know that you had a great time. It was a pleasure to assist you with your family trip to Europe and I look forward to assisting you with your next adventure!
86 of 160 people found this review helpful
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Adventure
Reviewed By Rose - Anoka,Mn | Traveled to Morocco ~ Africa
Cindy was very helpful and offered my husband and mtself time saving tips when we travelled internationally. I would definitely contact her again with our travel needs.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you so much for your kind words. It was a great pleasure to assist you with this very special trip.
45 of 79 people found this review helpful
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Amazing!
Reviewed By BushmanFam - Plymouth, MN | Traveled to Bali ~ Indonesia ~ East and Southeast Asia
Most amazing trip ever! Every accommodation we stayed at was better than the last and the whole trip was seamless. I would book again with her in a heartbeat, literally no complaints it was beyond anything we expected!
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you for letting me know that your honeymoon in Bali was perfect!
60 of 109 people found this review helpful
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Whole Family Getaway
Reviewed By Peggy - Charlotte, VT | Traveled to Punta Mita ~ Jalisco ~ Mexico
Cindy helps take care of every detail so that you can truly relax on your vacation!
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you for your kind words. I loved being able to help all of you to have a wonderful family trip out of the cold weather. I look forward to your next one.
61 of 111 people found this review helpful
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Amazing Great Britain Trip!
Reviewed By Val - Eagan, MN | Traveled to London ~ England ~ Europe
We've been customers of Travel Leaders for about 15 years, and this is our second vacation experience with Cindy. She is amazing! We were especially impressed with the lodging advice for both London - flat in Chelsea, and Edinburgh - apartment right on the Royal Mile. She also booked our airfare, train tickets, and Stonehenge excursion. Cindy listens and recognizes what is important for us on our trips, and delivers with just the right itinerary. Her wide range of travel experience is very helpful in planning out options. We will definitely reach out to Cindy and Travel Leaders for future travel needs.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thank you so much, I always enjoy working to make your dream trips into realities.
Cindy
63 of 116 people found this review helpful
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Excellent experience
Reviewed By Paul - Inver Grove Hgts | Traveled to Belgium ~ Europe
Very responsive and knows your budget!
I would recommend this agent to my family and friends
54 of 99 people found this review helpful
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Slice of heaven, amazing!
Reviewed By Lb - Plymouth, MN | Traveled to Bali ~ Indonesia ~ East and Southeast Asia
Seamless!
I would recommend this agent to my family and friends
50 of 93 people found this review helpful
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Brilliant, as all trips to France
Reviewed By Geoff - Chapel Hill, NC | Traveled to Paris ~ France ~ Europe
We have worked with Cindy since years, and she has always been outstanding
I would recommend this agent to my family and friends
44 of 84 people found this review helpful
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Best beach in Mexico
Reviewed By Old Mexico - Golden Valley, MN | Traveled to Tulum ~ Mexico ~ Mexico
Always outstanding. Never had a issue with any of our many vacations.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thanks Steve, It is always a pleasure to help you with your trips and I look forward to the next one.
56 of 110 people found this review helpful
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Relaxing and Warm!
Reviewed By Dan - Minneapolis, MN | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Cindy was very easy to work with. We sent her our budget, specific area we were looking to vacation and a few other special caveats we wanted. She was able to find specific resorts that fit our criteria and sent a list of 4-5 to choose from. It literally saved us hours and hours of online research to find a place that fit our needs.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
Thanks Dan, I look forward to helping you plan your next trip.
52 of 115 people found this review helpful
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Dream Honeymoon!
Reviewed By Christopher T. - Brooklyn Park, Minnesota | Traveled to Maldives ~ Central Asia
Cindy helped my wife and I plan our dream honeymoon to the Maldives. She was very helpful and responsive during the entire process and everything went as planned. I would recommend Cindy to anyone looking to plan a vacation, especially more complicated overseas ones with multiple transfers, etc.
I would recommend this agent to my family and friends
Cindy Sanborn responded:
I am so happy to hear that your honeymoon was your "dream come true". I appreciate the opportunity to assist you with your plans and am glad to know that all went smoothly. I look forward to helping you with your next trip.
54 of 127 people found this review helpful
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