A once in a lifetime trip.
Reviewed By Barb - Salt Lake City, UT | Traveled to Japan ~ East and Southeast Asia
Working with Keiko has been the best experience I have ever had with a travel agent. She has been patient, pleasant and extremely easy to work with. She has also been very helpful and knowledgeable. When we travel to Hawaii in a couple of years wed will definitely have her help us.
I would recommend this agent to my family and friends
27 of 56 people found this review helpful
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Mini trip
Reviewed By SF Chris - UK | Traveled to
Through my son who lives in SLC, Keiko organised a mini trip for me to visit SF from SLC for a few days. She booked a Super 8 on Lombard Steet, very close to Marina Green, a great spot to stay! Flights were at convenient times too. She communicated directly with me in the UK and responded swiftly to questions. All very efficient!
I would recommend this agent to my family and friends
23 of 48 people found this review helpful
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She was very helpful and knowledgeable which made the trip planning really easy
Reviewed By NJRace - Salt Lake City | Traveled to
I contacted Keiko about organising a trip for my mum when she comes to visit.
We ended up arranging a 4 day trip to San Francisco. Keiko was very helpful in suggesting options and booking the trip was very straight forward.
Even though my mum is back in the UK all the information was clear and sent to her for evaluation. She was happy with all the details and booked the same day.
After booking Keiko put together a great little package of this to do in SFO which will give my mum lots of ideas for her trip.
I would recommend this agent to my family and friends
24 of 50 people found this review helpful
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Excellence at its best!!!
Reviewed By Heather - Speonk, NY | Traveled to
She is so amazing! I was in contact with a travel agent here and in New York. I was having a hard time getting her to call me back. So I emailed Keiko and within 10 minutes she called and emailed me back! By the time I got off the phone she had not only answered all of my questions but we booked with her a few short days later. She stayed in close contact making sure we got the best hotels and flights. She had been kind and caring in everyway! She has given us great vacation pointers and fun excursion ideas that are great for our entire family! Finally, she went above and beyond by sending my 10 year old a birthday card on her birthday day a few days ago! That to me was personal and we were all touched by her kindness! I would continue to do business with her in the future and I would recommend her to anyone!
I would recommend this agent to my family and friends
29 of 60 people found this review helpful
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She planned a perfect trip
Reviewed By Best Trip - Honolulu, Hawaii | Traveled to
Keiko helped me plan my vacation with lot's of recomendations for dinning, Lodging, and activities. She even greeted me upon arrival. She really put a lot of effort for the planning of my trip. I highly recomend her, and I know she does a lot of research in planning vacations. I will definetly use her again.
I would recommend this agent to my family and friends
25 of 52 people found this review helpful
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Keiko Rocks!
Reviewed By TheWrights - Farmington, Utah | Traveled to
Best EVER travel service. She is so personable and thorough. She met us numerous times in our town to discuss details and highlights of the trip.
I would recommend this agent to my family and friends
24 of 50 people found this review helpful
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Keiko made our trip so organized!
Reviewed By amy - San Francisco, CA | Traveled to
My husband found Keiko throughout the Hawaii BBB. She was great with getting us a great deal and making sure everything was set for out trip. Everything was mailed to us along with some fun trinkets that our kids loved! She has great customer service and has a quick turnaround time in her responses.
I have contacted her recently to help with another trip!
I would recommend this agent to my family and friends
22 of 47 people found this review helpful
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Effective
Reviewed By Agnes - Salt Lake City | Traveled to
Keiko worked very hard to find me the best option for a slightly restricted travel to a European destination for 4 people each with their own problems. She spent a lot of time looking for options, and then helped confirm I got the seating pattern I needed along with upgrades. I had tried to figure it out myself and kept going in circles. She worked quickly over the phone and multitasked to help me troubleshoot my credit card block (due to over zealous fraud department), and monitored the airline to be sure they actually recorded the correct reservations. I feel confident to return to her for any travel in the future.
I would recommend this agent to my family and friends
22 of 47 people found this review helpful
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She is fantastic!!!
Reviewed By Kate - UT | Traveled to
She is very nice and very helpful. She is knowledgeable and helpful. Highly recommended. Thank you Keiko!!!
I would recommend this agent to my family and friends
26 of 55 people found this review helpful
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She supported our trip in detail.
Reviewed By Masababa - Kyoto, Japan | Traveled to
She was very kind and did splendid suggestion for our trip. We were satisfied with her suggestion.
I would recommend this agent to my family and friends
23 of 50 people found this review helpful
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She really cares about her clients!
Reviewed By Paula - SLC, UT | Traveled to
Keiko was willing to drive to a place close to my office meet me to talk about my trip needs, which I appreciated. She was recommended by several people and I'm glad I took their advice. She is friendly, helpful and was willing to look at several options to find us a better price. She was quick to respond to questions. She loves what she does and it shows.
I would recommend this agent to my family and friends
24 of 53 people found this review helpful
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Scheduled working vacation
Reviewed By jdgips - Salt Lake City, UT | Traveled to
Keiko is a fantastic agent. Quick to locate and respond with any information required/inquired about for planning, scheduling, and booking my trip to Japan. She was knowledgeable about a variety of areas around Tokyo and Osaka, near where I would be visiting. She seemed very pleased to help in anyway should could and made scheduling a trip with several stop very easy for me. I highly recommend Keiko for helping book any travel plans you may have and will surly use her services again.
I would recommend this agent to my family and friends
22 of 50 people found this review helpful
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Keiko is easy to work with and is a very pleasant person.
Reviewed By Ms.D - Salt Lake City,UT | Traveled to
i enjoyed meeting Keiko, she is very knowledgeable and helpful. I look forward to working with her again.
I would recommend this agent to my family and friends
27 of 60 people found this review helpful
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Exceptional Personalized Service
Reviewed By J---R - Honolulu, HI | Traveled to
Planning a trip to Japan's three major cities seemed like a very stressful event for someone who has never been there before but Keiko was very helpful from the very beginning of our trip planning. She showed great interest in making sure we got the best deals for the budget we had on our trip to Tokyo, Kyoto and Osaka. She gave us personalized maps, directions and instructions on how to pick up and use JR and Metro tickets. We started our trip with no fears about navigating new areas. We really enjoyed the trip because of the careful preparations facilitated and delivered by Keiko.
I would recommend this agent to my family and friends
24 of 54 people found this review helpful
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Keiko Mori made trip to Cusco, Peru happen
Reviewed By Littlesneezy - Salt Lake, UT | Traveled to
Seems like it was fate that brought me to Keiko Mori and Kittie Travel - Salt Lake City, UT - Travel Agency. I had actually gone downtown Salt Lake looking for a different travel agency that I used in the past but it turned out to be closed on Saturdays. So I looked for other travel agencies using Google and Kittie Travel showed up as being closest to my location so I called Keiko Mori and she not only responded immediately to my phone call, she met me outside her address so I didn't have to go looking for it..
Keiko Mori made the Peru airline, bus transportation, and hotel arrangements within a short period of time and continually stayed in communication with me and followed up in the weeks following and leading up to the trip in June for any changes that usually occur these days. I can say I will not hesitate to use Kittie Travel (Kieko Mori) again for future travel trips.
I would recommend this agent to my family and friends
17 of 41 people found this review helpful
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So easy to work with
Reviewed By Tracie - Midvale, UT | Traveled to
It was so nice to work with Keiko to plan our trip to the Hawaiian Islands. She is very knowledgeable about the different islands and was very quick to respond to all our questions. She also was very accommodating with changes I requested. I am looking forward to this vacation and couldn't have planned it without her help!
I would recommend this agent to my family and friends
25 of 58 people found this review helpful
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very kind
Reviewed By Kuma - Salt Lake City | Traveled to
She was kind and helpful.
I would recommend this agent to my family and friends
21 of 51 people found this review helpful
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She made Planning our trip perfectly!
Reviewed By Rituko - Chiba,Japan | Traveled to
We are thakful for her pianning.
She's very kindness.
We can speak English a little bit.
She helps us.
I would recommend this agent to my family and friends
19 of 47 people found this review helpful
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Another great trip
Reviewed By JNB - Signal Hill, Ca | Traveled to Oahu Island ~ Hawaii ~ USA
Keiko is great. She's always fast to respond to our messages and offers good advice on travel plans and activities. She makes booking and travel plans much easier which is perfect for our busy schedules.
I would recommend this agent to my family and friends
24 of 61 people found this review helpful
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