Janice is on top of everything. She is very prompt, and looks into everything if there are additional questions.

It was my second cruise planned by Janice and we had a great time

Janice made planning our cruise stress free! She responded promptly to any questions we had for her and told us everything we needed to know to feel confident going into our first cruise. I highly recommend Janice as a travel agent!

Janice is amazingly patient, when it comes to booking/changing/cancelling trips. She always acts in the best interests of the travelers.

Jan took care of all the details, including correcting a mistake the cruise line made in booking my air travel. She researched the trip, answered all of our questions, and gave us additional information, which made the trip one of the most enjoyable we have ever had. Jan gets my highest rating!!!

Janice made going away very easy. We left it all up to her, and glad we did. Jan made upgrades and our trip was perfect. Janice was outstanding on finding the place than making adjustments and we couldn’t have asked for anything else.

Would you like to be treated like VIP? Then you need to book your cruise with Janis!

A friend recommended to contact Janis and our cruise planning became so much easier! Janis provided clarity to all conundrums. She was very responsive and every email she sent had great value! We were traveling with my husband, mom and 2-year old. Janis was able to advise on all available options and then we picked Norwegian Getaway! We went to Honduras, Belize and two ports in Mexico. It was the best trip ever and the ship was just outstanding.

When we entered our stateroom, we saw a pack of bottled water as a gift. What a nice gesture! Janis also made sure we received liquid exceptions for our baby. You will get a very personal treatment when you book with Janis!

Note that I am not the easiest person to deal with and sometimes I would send Janis multiple emails a day, but she was always professional, responsive and patient with us. She is a true gem in the world of cruise design and plann

As always, a great experience working with Jan. Jan took the same trip we had planned two weeks prior and gave us some excellent tips.

Jan nailed it! Our getaway to the desert southwest couldn't have been better. We wanted a nice non-casino hotel in Vegas for three nights (Vdara was awesome), a rental SUV, a week with no plans at all for us to drive wherever we felt like, and three days near Zion (Canyon Vista B&B).

Janice provides real and genuine service and keeps track of the changes of your booked vacatioon and makes sure it will be to your satisfaction.

Jan always provided timely information about our trip, the terms and conditions, and the procedures we needed to follow. She was reliable and easy to work with. She answered all of our questions promptly. The arrangements at our destination that she made were complete and well done. We are very pleased with the service that Jan provided.

Janice was always available and extremely quick in answering emails and helping me with all my questions.

Amazing! Very kind, patient with changes! Everything was perfect! Will definitely use Janice in the future! Hotel change was perfect for us!

Janice handled everything took care of ever detail. Even when I had to make changes she gladly made the arrangements.

Janice is an amazing travel agent, and it has been a pleasure working with her. She answers all questions and requests very professionally and in time manner. She is always help you to modify or cancel reservation. Just let her know what you want, and it will be done. Simply magnificent!

Janice is the best cruise travel consultant there is! Incredibly patient, attentive and caring to create the best vacation possible.

This is the second time I've worked with Janice, who helped me plan an amazing vacation to the Acadia National Park region last summer. This year, I wanted to go to the Pacific Northwest, and specifically around Seattle and Victoria. Jan helped me book an amazing stay and had lots of recommendations for things to do and see. The Dashwood Bed and Breakfast in particular was one of the best locations I've stayed at - right on the coast where I could hear the ocean waves. I will definitely use her again for any vacation travel needs! She is definitely helping me become more adventurous.

Jan helped me plan a two-week trip up and down the coast of Maine! I went to Ogunquit, Bar Harbor, and York Harbor. The inns Jan booked were excellent, cozy, clean, and had delicious food. She also made sure to recommend local attractions and tours, and helped book the rental car. I was not disappointed. This was my first vacation in many many years and I was very daunted by the prospect of planning a vacation after COVID - she made the whole process very easy, had an excellent and clear itinerary, was in communication, and was very responsive. Will definitely go with her again!

Jan was wonderful to work with and provided excellent information on flights, destination attractions, insurance options and responded to any questions or concerns
promptly. She is an excellent communicator and always pleasant to deal with. I enjoyed my experience working with her and would not hesitate to work with Jan again. As well I would highly recommend her to friends interested in travel.

Jan was lovely in listening to what we wanted for our vacation/honeymoon. Even when we had questions on the actual trip she responded very promptly and was willing to help any way she could! I would definitely recommend!

Janice was the best! She was always readily available to help. Janice gave us great advice and good travel tips. All aspects of our trip came together perfectly. We are grateful we booked through Janice!

I was nervous about my first cruise but she made the whole process convenient and hassle free! She had the best tips on cruise, the islands, and the excursions that I'm glad we listened to.

Janice was a great help when going through the process of booking my cruise. She was always available to answer any question(s) that I had, or to offer any advice. I will definetlely be utilizing her services again in the near future! Thanks for helping me cruise with ease!

very easy process and communication

Janice is always helpful and responsive in a timely manner.

I have always been skeptical of travel agents, especially someone I did not know. I begin by asking for info. and pricing just to compare with what I could find on websites. She was so prompt and informative I continue my requests and sharing what we would like to do, which was very aggressive for us, Alaska cruise, 4 airlines in and out, 8 states, hotels, rental car, transfers, excursions, are the main things I can think of. Her advice, suggestions, quick response, and terrific attitude won me over and I turned everything over to her. She did not disappoint. We received all necessary paperwork in plenty of time with constant email updates, even reminders the day before to print boarding passes. I cannot say enough good things concerning her care for us, even making sure a cancelled excursion was refunded to us before we returned home, while SHE was on vacation herself! My advice; do business with Janice Neves, you'll not regret it. Thanks Janice

We had a great time and all the pre-planning was worth the effort. The tours were excellent, and we were very pleased with the choices. Glacier Bay was totally impressive and we felt like we were on a movie set--very surreal. The ship totally met our expectations, and we felt very comfortable as we were able to find our way only after a few days. The room was in a great location; very comfy. Once again, thank you for all your effort, time and patience."

Very easy to work with. Has plenty of personal experience regarding cruising, so can offer highly valued recommendations/suggestions.

Janice is awesome! From initial planning to follow through she handles everything with speed and efficiency.

We've been cruising with Jan's help for years and have just returned from a transatlantic crossing on HAL for which Janice has gotten us a very good deal. Thank you for answering our million questions and dealing with our multiple tentative bookings!

Very helpful

Janice was great, and so was our trip! We'd been living in RI for 19 years and never "visited" New York (I know, right?), and it could not have been better. Tickets were great, and Janice's suggestion to take the Circle Line cruise around Manhattan Island was perfect. We did a lot of walking, which I wanted, but found cab or subway when we wanted to. The number of "big things"each day wasn't overdone, leaving us time to wander some of the neighborhoods and eat a little here, a little there. And GREAT job arranging for perfect weather, too!!!

Jan goes out of her way to make sure your trip is planned to your desires. She is top rate!

Janice is so easy to work with; she listens carefully to what you want/need and then responds promptly with options and solutions. She keeps in touch up until the last minute to make sure we have the information we need and that all is proceeding smoothly. There was a small group of us who belong to the CruiseCrazies online community and Jan made our cruise special with planned get-togethers and surprise gifts. She went above and beyond to make everyone feel connected, but not obligated. A perfect blend of newfound and old friends with independent cruising.

Janice was very understanding with some delays and issues we went through. She also was a huge help our last day with the impending snow storm and keeping us updated. She set my friends and I up with a wonderful vacation!

She is such an amazing woman! Any questions I ever had she always answered as best she could. She got us an amazing deal on our honeymoon cruise, she even watched the flight costs for months to get us the best deal. She sent us a gift for our wedding and a $50 giftcard for the spa onboard. If we ever take another big vacation she will definetly be the one we want to plan it. Any one who tells me they are going on vacation I always mention her name. Because of her we got 2 ultimate beverage packages, 250 minutes of internet, $100 on board credit, and $50 per port excursion credit for free. All we had to pay was the gratuities for the drink package. She's the best!

Janice helped with everything from booking the cruise to making suggestions of what would be good excursions for the entire family. This was our first cruise and she made it so easy. I plan on booking another cruise and will definitely use Janice. I would recommend her to anyone! She is great and knows exactly what she is talking about. Very knowledgeable lady

Janice helped us with every step of the way and delivered beyond our expectations. She gave us a peace of mind and a really awesome rate too! We wanted our honeymoon to be stressfree and enjoyable and she did exactly that— our trip was perfect. She even answered a few questions via email while we were abroad quickly and timely and so I always felt like I had an extra someone there in case of a trip emergency. Thank you Janice! Can’t wait to book our next 5-year trip with you. I would highly recommend Janice!!!

Janice was terrific to work with! She consistently provided exceptional customer service and always took the time to address if the silliest of questions. I would absolutely recommend her and use her again!

This is my 2nd time working with Janice. She was my 1st call after my fiancée and I decided to have a destination wedding. Janice took care of everyone and everything. When I had an issue at the resort, she quickly took care of it. Janice is an overall joy to work with. She is our travel agent for life!

Janice has planned two cruises for myself and other participants of an online cruise board, one of which was just completed: a cruise to Norway that began and ended in Amsterdam. She worked with each participant individually to determine likes/dislikes, budget, timeline, etc. She made sure that each of us had the experience that we wanted and expected. She had all the right connections abroad for good transportation, hotel stays, and sightseeing options, which made the whole trip run smoothly and efficiently.

She also planned special events for our group, such as a private canal cruise in Amsterdam with wine and appetizers, and a gathering onboard our ship that revealed a special surprise! These special events turned out to be the highlight of our trip.

We look forward to our continued relationship as we plan our second cruise through the Panama Canal. We know that Janice will make sure everything is done well and just the way we like it!

My sister and I just came back from Disney World few days ago and I usually do not leave reviews but I felt that this is a must! Because it was my first trip to WDW, I was clueless on where to start, but Janice made it super easy to plan the trip and book the flight. She took care of it all, gave us good traveling tips, and we ended up having such wonderful time in Orlando, stress-free! Never had I ever had a vacation that went this smoothly. She is very reliable, friendly, professional and fast in response. I came across flight scheduling issues due to it overlapping with my sister's last college class before spring break and she was swift in changing flight times fast and without a problem. Highly recommended!! I will definitely look forward to her help on my cruise trip with my boyfriend in the near future!

Janice was so responsive to what my husband and I were looking for in a vacation. It had been quite a few years and she was "all in" to make this vacation memorable and it was. She provided choices for me to review along with options so we could make the best decision. She took care of the details including the fact that it was a vacation to celebrate my husbands birthday. An incredibly delicious chocolate cake was provided and he was so surprised. It just went perfectly. I would and plan to have Janice involved in my future vacation planning. Cant' thank you enough!!

Very professional and extremely helpful! Answered all of my questions and gave me very helpful tips for a first-time cruise passenger. Was also quick to respond to questions at boarding time!

Thank you so much for making our trip so amazing, we would have gone mad if you hadn't upgraded us, no kidding! I managed to eat a great deal plus take all the tours, and it was great fun. Met alot of very nice people and would do it again in a NY minute! Nan and I ate and laughed our way through Alaska! Thank you so very much for all your hard work, it went very smoothly for us...and especially thank you for the gift of dinner at Sabatini's ..."

Janice is awesome! A joy to work with and a sixth sense when helping make decisions. Always available and very responsive. She's the best!

Janice was super easy to work with as she planned the best way for my family of 5 to go to my brothers destination wedding in Dominican. SUPER SIMPLE & EASY. We made the plans approx 5 months prior to destination whereas a minimal deposit was requested for our trip. We were then updated on our trip as the date approached. And final payment was made. We had never traveled to Dominican before and she gave us the heads up about traveling to this country, so we were well prepared. Our (2) Rooms were joined together just like requested with an additional bed. And we were also greeted with a Huge Birthday Banner to celebrate my sons 18 Th Birthday too. We definitely would recommend. 2 Thumbs Up :)

We have taken several cruises which Jan expertly handled. Each booking was effortless on our part. All we had to tell her was when and which cruiseline we wanted to explore. Jan handled the rest, even getting us upgrades that didn't know were available. We have never had a problem, snage or hiccup and we usually travel during Christmas and February school vacation weeks. The craziest times of the year. We are planning to contact her soon to book our next cruise - my daughter's gradution gift in June of 2016. I highly recommend her to anyone considering booking a vacation.

Janice was awesome in helping us plan a New Year's getaway for the family. It started out as a cruise for my husband and I, but when we told family members on Thanksgiving, everyone got excited about joining us. Jan very quickly set up a family cruise page where everyone could see the options and book directly with her - she took care of payments, passports and cabin locations with each individual family. Everything was done with great efficiency and it was all pulled together in a couple of weeks, which was a HUGE relief to me, as I didn't want to have to coordinate everything, especially on such short notice! She made recommendations for cabin location for each couple based on their individual needs (for example, my daughter gets motion sickness easily, so Jan recommended she and her husband have a cabin in mid-ship, which was perfect for them!; my husband and I got a large ocean view picture window, etc). Jan also gave us some great suggestions on shore excursions and a link to a private company if we didn't want to use Carnival's shore excursions (they always have such big groups!) Most of the family split up for the excursions and then we shared stories at dinner. It was the perfect way to start off the New Year; a fun and relaxing cruise reunion without all the work that most reunions create! A BIG THANKS to Janice for all her effort in helping us have such a great trip!

I had gone on one previous cruise, but that was years ago. Janice made the whole process of selecting a cruise, finding specials, and arranging air transportation so easy. I probably drove her crazy with my questions, but she never showed it. She was always helpful, patient and responsive. I really appreciated her help when the airline changed our flight three different times! Her list of cruise tips that she provides prior to departure was invaluable. There were so may handy & creative tips that I never would have thought of. If you are looking for someone who really knows about cruising, I highly recommend Janice!

Janice did a great job! She made sure everything was taking care of and made sure that everyone was informed properly everytime something changed (mostly for the better ;-)). That's why I already booked two more cruises with her. She makes sure you get the best deal and is honest about everthing. I really respect that and that's what makes me trust someone and come back.

Janice did an amazing job finding the perfect cruise with the ports we wanted for our honeymoon. She listened to all our requests and her recommendations were exactly what we were looking for. The cruise was great and the room she booked for us had an amazing view of every sunrise and sunset. Janice though really came through for us on the last day of our cruise. Due to a storm we were unable to dock and had to spend an extra unexpected day at sea. This meant that we missing our flights home. The first thing we did was contact Janice and she quickly booked a new hotel and flight out of Barcelona for us. Without Janice we would have spend our last day panicking. She truly went above and beyond and we look forward to working with her in the future.

Janice is the best travel professional. Period. In this online mobile connected age you do not really need a travel agent, or at least we thought so... When it comes to cruising things are a little bit different, as with the pax volumes cruise lines do not really talk to you or do any hand holding. Well, Janice will do both, and will get you the best deal, will monitor the price and will re-book you if it goes down, she is also an expert when it comes to finding activities and tours ashore, and every time we get to our cabin, there is always little something from her, to make the start of our voyage even more special. We cruise twice a year on average and book all our cruises through Janice. Definitely happy customers here!

My experience working with Janice has been nothing but enjoyable. She is extremely reliable and always made an effort to check in with us. I would definitely book another trip with her. Thank you for anything!

Janice has been extremely helpful in so many ways. We tend to plan our trips , but Jan has come to our rescue numerous times. She has found us lodging and a car in the west of Sweden, and also the best B & B on Nantucket. She is very knowledgable, competent, and relaxed. You can ask her anything about travel and feel comfortable because you know you have asked the right person. We are planning to travel again soon and we will definitely call on Janice to help plan our trip.

I was new to cruising, but I could count on Jan. She is extremely knowledgable and responsive. No matter how many questions or requests you have, she is there to help you. She goes the extra mile to ensure that your cruise is everything you hope it will be. I was fortunate to find her and will definitely use her services in the future.