Carole Burns
Oak Creek, Wisconsin Travel Agent
Pioneer Travel, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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Special Needs and LGBTQ+ Adventure Specialist
Andy and me on the River - WDW Caribbean Beach
Embarking on a journey with someone rocking unique abilities is like stepping into a world of fun and joy!
With a sprinkle of pre-planning magic and a dash of helpful tips, I'm turning your travel dreams into a happy reality!
Whether you're hitting the American roads or planning a global escapade, count on me to be your guide, ensuring your vacation memories are not just special but downright awesome!
I'm part of a fantastic team of travel wizards specializing in making every trip a blast and if I'm stumped, no worries! I'll give them a shout to make sure your travel extravaganza is tailor-made just for you.
So, kick back and relax knowing you're in for a ride of limitless possibilities! Who's pumped up and ready for a travel adventure that's as fun as it gets? Let's do this! ????
My favorite experience
My autistic son wanted to travel to London to see his brother. It was a challenge and we learned a lot - but I was never more proud of him in my entire life. Don't let a disability keep you from traveling - let me help you make your next vacation a memorable one!
My Areas of Expertise
CERTIFICATES & AWARDS
Certified Universal Specialist
Certified Disney Specialist
Certified Travel Advisor (CTA)
Certified Autism Travel Professional (CATP)
Certified Accessible Travel Advocate (SNG)
Related Travel Stories
Loews Sapphire Falls Resort
India - but can we get there by car?
In my years of working in as an educator I have been fortunate to travel on business to many locations across the United States, but the one opportunity that truly stands out for me was when I was asked to travel abroad to help research the possibility for a student journalism ... Read more from my India - but can we get there by car? story.
On the road again
I come from a very large family - I have eleven siblings. That means that big vacations were pretty much out of the question. I remember going camping a few times (it always rained) and driving to Iowa to visit relatives (before the current US151 was expanded).
I took my first plane ... Read more from my On the road again story.
Disney - The start to something magical
Until I was 16 I had only known of Disney from the Sunday program and the Mickey Mouse Club reruns I would watch during summer vacation. But that changed when the family that I babysat for invited me along on their family trip.
We drove from Oak Creek to New Smyrna Beach, Florida ... Read more from my Disney - The start to something magical story.
Wonderful time
Reviewed By Vampyra - Milwaukee, Wi | Traveled to Bahamas ~ Caribbean
She handled really crazy situation with airlines with class,and professionalism.
I would recommend this agent to my family and friends
Carole Burns responded:
Glad I was able to assist and keep you on track! Thank you for trusting me with that.
Glad I was able to assist and keep you on track! Thank you for trusting me with that.
4 of 6 people found this review helpful
Tickets for unaccompanied boys
Reviewed By MrMonty - St. Louis, MO | Traveled to California ~ USA
Ms. Carol helped us with short notice ticket and information for our two boys traveling alone. She is now our preferred travel agent.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Best trip ever
Reviewed By Vampyra - Milwaukee | Traveled to Bahamas ~ Caribbean
It was handled very well. I totally enjoyed my trip. Even with the curves the airline kept trying she handled it with grat professionalism. Made my trip very memorable.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
Grandma and Grandpa's Family Trip
Reviewed By Grandma - Oak Creek, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Every part of this trip was awesome. Hotel was amazing. The entire family had fun. The grandkids lived their best lives. Thank You
I would recommend this agent to my family and friends
Take the insurance
Reviewed By DHW - Glendale, WI | Traveled to Vancouver ~ Washington ~ USA
Carole was very patient and helpful as we made plans for our upcoming trip. Which we had to cancel at the last moment for medical reasons. I only wish we had taken her advice to purchase insurance. Definitely would have saved a ton of time and some cash!
I would recommend this agent to my family and friends
Group Business Trip
Reviewed By LD - Milwaukee, WI | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Thank you for all your help with coordinating and organizing our group flight and car rentals in both Darwin and Sydney, Australia!
I would recommend this agent to my family and friends
Will book again!
Reviewed By Mamala - St. Francis, Wisconsin | Traveled to Austin ~ Texas ~ USA
She was very patient when I kept changing my itinerary
I would recommend this agent to my family and friends
Quick Response
Reviewed By Natalie - Milwaukee | Traveled to Mexico
Carole was very attentive to the needs/wishes of our group and provided multiple options in a timely fashion, which was appreciated. We are excited for our future trip!
I would recommend this agent to my family and friends
Hidden Disabilities Taken Care Of
Reviewed By Ellen - West Allis, WI | Traveled to Minnesota ~ USA
Carole has been a long-time family friend. However, I never realized her knowledge of 'hidden disabilities'. She made our family vacation so much more enjoyable by planning hotel, activities and even car-trip route that would keep our entire family of 5 from losing their cool.
I would recommend this agent to my family and friends
One of Our Favorites
Reviewed By DonnaPalk - Franklin, Wisconsin | Traveled to New York City ~ New York ~ USA
Carole was a delight to work with - amazing person! She is responsible, compassionate, extremely sweet and knowledgeable. She was really helpful and would answer any emails/phone calls or questions promptly. Carole understood my struggles/obstacles with airlines and hotels. She made me feel at ease. We had a great experience with Carole and Pioneer Travel! Highly recommend! I can't wait to plan our next vacation with Carole!!
I would recommend this agent to my family and friends
Carole Burns responded:
Thank you Donna! It was so much fun working on your trip and helping to make it a reality! Can't wait to hear more about your trip!
Thank you Donna! It was so much fun working on your trip and helping to make it a reality! Can't wait to hear more about your trip!
Youth Group to DC
Reviewed By Happy Travelers - Milwaukee, WI | Traveled to Washington D.C. ~ District of Columbia ~ USA
Carole went above and beyond to make our youth group/parent trip of nearly 50 travelers stress-free! She listened to the organizers and managed to create a travel itinerary that met our needs! In addition, she created a special memento for each of us. The icing on the cake was when we arrived at the airport at some ridiculous hour of the morning (our choice) and found Carole there to greet us! She was there to ensure that our group check-in was stress-free and flawless! She succeeded! So, what are waiting for...contact Carole NOW!
I would recommend this agent to my family and friends
Carole Burns responded:
I enjoyed working with this group SO MUCH! They made me proud to be a part of their trip and hope to continue building the relationship for many years into the future.
I enjoyed working with this group SO MUCH! They made me proud to be a part of their trip and hope to continue building the relationship for many years into the future.
Tombstone.... Best memory making trip ever!
Reviewed By J&J T - Virginia | Traveled to Arizona ~ USA
Very accommodating, helpful & knowledgeable!
I would recommend this agent to my family and friends
Carole Burns responded:
Thank you for allowing me to be part of this fun trip! So enjoyed working on the special features! Looking forward to remaining in touch.
Thank you for allowing me to be part of this fun trip! So enjoyed working on the special features! Looking forward to remaining in touch.
Help with wheelchair travel
Reviewed By D.D. - Brookfield, WI | Traveled to Las Vegas ~ Nevada ~ USA
Very helpful with my trip to Las Vegas
I would recommend this agent to my family and friends
Carole Burns responded:
I'm glad everything worked out for you! Reach out when you decide to take your next trip!
I'm glad everything worked out for you! Reach out when you decide to take your next trip!
2 of 4 people found this review helpful
It's the little things that matter
Reviewed By Bus Tripping - Milwaukee, WI | Traveled to Mackinac Island ~ Michigan ~ USA
Carole was a pleasure to work with, from the first moment she answered her phone I felt like I was the most important part of her day. She made sure our trip was effortless and gave us suggestions for some of the most amazing side trips. I appreciated the extra time she spent arranging transportation to and from our hotel. I look forward to working with her again.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Amazing trip to New York
Reviewed By Amy - Milwaukee, WI | Traveled to New York City ~ New York ~ USA
Carole was very helpful and knowledgeable in creating my trip to NY. I stayed in a wonderful hotel in midtown a few blocks away from Broadway and Times Square and it was so much fun. Working with Carole made my trip so much easier and enjoyable, I would definitely book a vacation with her again.
I would recommend this agent to my family and friends
Carole Burns responded:
I'm glad you enjoyed your trip! Looking forward to the next one!
I'm glad you enjoyed your trip! Looking forward to the next one!
1 of 3 people found this review helpful
Great Family Adventure
Reviewed By JudyS - South Milwaukee, WI | Traveled to New York City ~ New York ~ USA
Very friendly, I didn't have to worry about anything. Everything was taken care of and went as planned.
I would recommend this agent to my family and friends
Carole Burns responded:
Thank you for the nice review. I appreciate the feedback.
Thank you for the nice review. I appreciate the feedback.
1 of 3 people found this review helpful
Fun Mother/Daughter trip
Reviewed By Sue - IL | Traveled to Florida ~ USA
Easy to work with Carole. Carole answered all questions right away. Followed up with all the right people and got back to us on all our concerns.
I would recommend this agent to my family and friends
Carole Burns responded:
It was fun working with you and reconnecting. Thank you for trusting me with this trip!
It was fun working with you and reconnecting. Thank you for trusting me with this trip!
1 of 3 people found this review helpful
The Most Fun on a Road Trip I've Ever Had!
Reviewed By Layla - Milwaukee, WI | Traveled to Maryland ~ USA
Carole is funny, witty, and unflappable! Her excitement about travel is contagious! I wasn't sure about a two week long road trip across the country in lieu of taking a plane, but it turns out it was the best decision I could have ever made. Carole was in complete control and I was able to relax and enjoy my trip! I don't normally enjoy cars, but Carole was able to make it a positive, memorable experience. Along our way to MD, we drove through and/or stayed in Illinois, Indiana, Ohio, and Pennsylvania, discovering cottages, cheese houses, pizza places, unique shops, and more! With Carole in charge, I would absolutely go on another road trip again. The journey was just as fun as the destination!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
Got to experience the LEGENDARY Route 66
Reviewed By Flint - Milwaukee, Wisconsin | Traveled to Santa Monica ~ California ~ USA
Carole helped organized a road trip for my Mother and I that saw us spending roughly two and half weeks traveling down America's famous Route 66. Along the way, we were graced with some of the best pit stops our country has to offer. We got to see everything from historical landmarks, like the grave of Abraham Lincoln, to sideshow oddities, like the world's tallest totem pole. If you are looking to not just plan a trip, BUT ALSO an adventure? Carole is the woman you will want to speak to.
I would recommend this agent to my family and friends
2 of 5 people found this review helpful