Austin Freng
Austin Freng
Family, Corporate, and group specialist
My Last Trip to Moon Palace Resort
As a committed travel agent, I aim to provide exceptional travel experiences while saving valuable time and resources. My focus on crafting tailor-made journeys that cater to diverse needs and preferences ensures a memorable trip every time. From serene escapes for two to action-packed adventures for the entire family, I guarantee meticulous planning that exceeds expectations.
My expertise in Palace Resorts, Sandals, and Beaches Resorts enables me to offer unparalleled knowledge of these destinations' intricate nuances, including their pristine beaches, luxurious accommodations, world-class dining options, and exciting activities. Whether seeking a romantic getaway at Sandals or a family-friendly retreat at Beaches, or even golf on a one-of-a-kind course in Cancun, Mexico, I can assure every aspect of your stay is curated to perfection.
As a certified travel advisor by Palace Resorts, Hyatt Resorts, Sandals, Beaches Resorts, and Disney Destinations, I am well-equipped to anticipate and address any concerns or requests you may have, ensuring a seamless journey. My commitment to personalized service and attention to detail ensures that every client is satisfied and well taken care of.
My recognition as a finalist for the Spark Award in Entrepreneurship by the Better Business Bureau underscores my unwavering commitment to excellence in planning and service. Beyond crafting unforgettable vacations, I enjoy exploring new destinations, reading, and spending time with friends and loved ones.
If you're ready to embark on a journey that you'll never forget, please do not hesitate to contact me. I would be delighted to transform your travel dreams into reality. Please note that my response may land in your spam folder, so kindly include your phone number in the contact form for seamless communication.
Personalized Service
When working with me, you are going to be getting a service, unlike anything you have seen. As the only agent with this company, you will only be working with me and alone. I know that you may go thinking why not just do it on my own? And if something goes wrong you have no one to call. But if you go with me I am always on call. I am here at every corner of the planning process for you.
My Areas of Expertise
English
CERTIFICATES & AWARDS
Related Travel Stories
Mexico Family Trip
We used Austin to book our trip to Cancun Mexico in 2023 having never been to Mexico before and not knowing what to expect Austin recommended Moon Palace Moon Grand to us and we had the best trip of our lives. My family never had to worry about a thing Austin ... Read more from my Mexico Family Trip story.
Professionalism Quality Responsiveness
Kimberly, I am so happy that I was able to help you during your time in Rochester. I hope that your husband is doing well now.
Great Service
George, Thank you for choosing Austin Freng Travel, I am happy that you found such great value in the service that I provided to you and your family during your trips. I look forward to working with you on future travel plans. I am just an email away if you have a destination in mind.
Very Responsive
Hadley, Thank you for using Austin Freng Travel, I look forward to working with you on future trips.
Daughters first trip on a plane
I am glad that I was able to help you with your daughter's first plane ride. I know that it can be stressful the first time around. I hope to see you in future bookings.
I didn't have to worry about anything!
Aaron, It was a pleasure working with you. Here at Austin Freng Travel I always plan a trip with military-level detail and precision. This allows me to provide you with the service that only I can provide. I look forward to working with you on your next vacation.
Best honeymoon of our life.
Sam, I am so happy that I was able to make this the best honeymoon of our life. I am glad that you had such a great time and I look forward to working with you in the future.
Best family trip we ever had
Austin, Thank you for your kind words. I am happy that you and your family had a great trip. I look forward to working with you in the future.
Professional. Military-level detail.
Daniel, I am so happy that I have been able to help you and your staff. I look forward to working with you in the future.
Cabo trip
Donald, It was a pleasure working with you and your son on this trip. I am happy to see that I was able to provide you with the service that you were looking for. I look forward to working with you on future bookings.
We had a very romantic and fun getaway
He had everything covered we didn't need to do anything but just relax. He was very helpful, friendly and always there to answer any questions.
It was a pleasure working with you on this vacation, and I am glad you had a good time. I look forward to working with you again.
Great trip will be back again
Thank you for your kind words. I am happy that I was able to answer all of your questions, and I look forward to working with you in the future.
Best Graduation trip of our lives
I am so happy that I was able to make your trip the best one that you had. It is always my goal to make 100% sure that everything is 100% perfect for you as the traveler and I look forward to working with you in the future.
Best Caribbean Vacation of our lives
Jennifer, I am so happy that you had a great trip to Mexico It is always my #1 priority to make sure that every trip is planned with military-level detail so that you don't have to worry about a thing. I look forward to booking more of your trips in the future. This company would be nothing without customers like you.
So much family fun!
Jennifer, I am glad that I was able to help you on this trip. And I look forward to serving you in the future.
Highly recommend
Gabe, I am happy that I was able to get you and your staff the rooms that you wanted. It was a pleasure working with you and I look forward to working with you and your staff in the future.
Planning made simple
Mary, I am so happy that I was able to help you with your trip. Just remember I am just a phone call away. I look forward to working with you in the future.
Professionalism Quality Responsiveness
Lucia, I am happy that we were able to help you with your trip and we look forward to working with you in the future.