Jennifer Phillips
Kannapolis, North Carolina Travel Agent
Castles and Dreams Travel, an independent agent with Castles and Dreams Travel, FL, a Travel Leaders Network Affiliate Agency
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Hi! I’m Jennifer Phillips. Growing up, my parents prioritized family vacations! No matter how busy the rest of the year was or how tight things got financially they always managed to give us a great family vacation. It’s those fond memories that we laugh about and reminisce about today.
As a destination specialist, I have explored hidden gems all over the Caribbean. Whether you're seeking a romantic getaway, an adrenaline-filled adventure, or an enriching cultural immersion, I will help you discover the perfect destination and create lifelong memories.
With meticulous attention to detail, I take care of every aspect of your trip, from flights and accommodations to activities and excursions. Leave the planning and logistics to me, and embrace a stress-free journey filled with delightful surprises.
Let's collaborate on your dream vacation! Contact me today to start planning your next adventure. Together, we'll make your travel dreams a reality!
Master of Adventure from Royal Caribbean University
Disney College of Knowledge – Discovering Disney Cruise Lines and Adventures By Disney
Certified Sandals Specialist
My Areas of Expertise
Fantastic Trip!
Reviewed By Jeanna - China Grove, NC | Traveled to Costa Maya ~ Quintana Roo ~ Mexico
Jennifer is phenomenal! She gave me options, answered all of my questions promptly, and eased any concerns I had with kindness and expertise. We will definitely have Jen help us with our next experience.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Always the best trips
Reviewed By Tam - Harrisburg NC | Traveled to Dominican Republic ~ Caribbean
The first reason to go with Jen is that she is quick to help you out. Even if she is busy she will let you know when she will look into your vacation needs which is always quickly. The next thing is that she has all my information like cruise ID number, vax card etc. so I don't have to dig that out. She also looks for what you want, whether it's the cheapest option, adults only option, family friendly etc. Sometimes I google around different vacation ideas then I send the information to her to see if she thinks it's a good deal and sometimes she even finds it cheaper. I never close on anything until I run it by her. The biggest advantage is that I trust her with my personal information. You won't be disappointed using Jen as your travel agent!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Fun girls trip
Reviewed By TWilliams - Washington | Traveled to Bahamas ~ Caribbean
I loved having Jen help book my cruise! She was so great to work with and super efficient in getting what I was looking for, to enjoy myself on my much needed vacation! I can't wait to see where I go next with Jen helping me plan and getting the best deals!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
BIRTHDAY CRUISE
Reviewed By Mene - Concord, NC | Traveled to Nassau ~ Bahamas ~ Caribbean
Jen is AMAZING ! she booked my first cruise two years ago and we just got back from our second cruise, she will be booking the next one soon. She is trustworthy with my personal information, she goes above and beyond when I ask her about destinations and excursions. BOOK WITH JEN!
I would recommend this agent to my family and friends
Another amazing trip!
Reviewed By Heather - Madison, Ohio | Traveled to Antigua & Barbuda ~ Caribbean
Jen has been immensely helpful with our trips to Sandals, Beaches, and Disney. She is super knowledgeable and always answers our questions and concerns promptly. We’re so happy to have someone we trust to help us plan these amazing trips!
I would recommend this agent to my family and friends
Jennifer Phillips responded:
Repeat clients are my favorite! Thank you for your continued trust.
Repeat clients are my favorite! Thank you for your continued trust.
Father and 2 sons trip
Reviewed By Dan the man - North Carolina | Traveled to Key West ~ Florida ~ USA
I’ve used this agent numerous time and she bends over backwards to see that we’re taken care of.
I would recommend this agent to my family and friends
Jennifer Phillips responded:
It was a pleasure working with you.... as always!
It was a pleasure working with you.... as always!
Our cruise was a dream!
Reviewed By Love to Cruise - North Carolina | Traveled to Canada
Jennifer Phillips from Castles and Dreams Travel made our travel a dream. We loved the Holland America Cruise that Jennifer booked for us. Jennifer chose the best cabin location aboard the ship, (quiet and close to everything). She answered every question we had promptly and with thoroughness. I had lots of questions but I never felt that I was bothering her. She always got right back to me! I will book through Jennifer again no doubt!
I would recommend this agent to my family and friends
Jennifer Phillips responded:
Thanks so much Sylvia! I loved working with you.
Thanks so much Sylvia! I loved working with you.
25th Anniversary trip to DR
Reviewed By Dustin & Melanie Howard - Washougal, WA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Jen did an amazing job helping me and my husband celebrate our 25th wedding anniversary! She asked great questions, stayed within our budget and got us into a great resort! We will for sure use her again!
I would recommend this agent to my family and friends
Anniversary Trip of a Lifetime
Reviewed By Ben of all Trades - Kannapolis, NC 28083, USA | Traveled to Maldives ~ Central Asia
Jennifer helped us find this great gem of a vacation. We have never been in this part of the world and didn’t even know where to start and that is why it was crucial to have Jennifer step in and give us some choices to research. We had such a wonderful time and the resort was everything we were hoping for and so glad we went. The ocean water colors are amazing and hard not to stare at. We stayed at the on the water villas and that was awesome. The snorkeling is amazing, the water is clear and lots of marine life to look at. We did the underwater restaurant and that was super cool to see the fish swim by as you ate. We did the sunset fishing and the sunset cruise and super romantic and cool to be on the water at dusk. The spa was great, we did a couples massage and both ladies did an exceptional job.
I would recommend this agent to my family and friends
Best family vacation!
Reviewed By Jeremy - Concord, NC | Traveled to Bahamas ~ Caribbean
Jennifer was amazing and helped us set up the perfect vacation and cruise for 15 people in our family so we can have the perfect vacation. She was very quick in response to any question asked and we even got credits we didn’t know we had. Thanks for everything you did!!
I would recommend this agent to my family and friends
Helped plan a bucket list item
Reviewed By Kellie L. - Utah | Traveled to Alaska ~ USA
Jennifer helped me plan and implement an Alaskan cruise for myself and parents. She asked all the appropriate questions to help us get the best experience possible.
I would recommend this agent to my family and friends
Excellent Service
Reviewed By ChuckAllen - Ephrata WA | Traveled to Alaska ~ USA
She was friendly and helpful.
I would recommend this agent to my family and friends
Family Reunion Cruise
Reviewed By Brent - North Carolina | Traveled to Caribbean
Thanks for helping us have a great family reunion! :-)
I would recommend this agent to my family and friends
Wonderful Alaskan Cruise
Reviewed By Tiffany C. - Rock Hill, SC | Traveled to Alaska ~ USA
Jennifer was great to work with. She was knowledgable and helpful. She was also quick with communication. We would happily work with her again.
I would recommend this agent to my family and friends
First Cruise and best thanks to Jennifer!
Reviewed By Brooke B - Kannapolis, NC | Traveled to Nassau ~ Bahamas ~ Caribbean
She handled everything for us! Was such a wonderful experience.
I would recommend this agent to my family and friends
Fun trip
Reviewed By Heather - Fort Mill, SC | Traveled to Universal Orlando ~ Florida ~ USA
Jennifer was very knowledgeable and prompt with returning emails and answering any questions I had. She gave me information on different options that I asked for.
I would recommend this agent to my family and friends
Awesome Cruise!
Reviewed By Al Bo Bal - Hailey, ID | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jen is the BEST!! She was very helpful and prompt at answering questions and made our trip absolutely PERFECT!! Would definitely use her again!
I would recommend this agent to my family and friends
Jennifer Phillips responded:
It was so great working with you Allison!
It was so great working with you Allison!