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Joleen Dewald

Knoxville, Tennessee Travel Agent
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Joleen Dewald

Knoxville, Tennessee Travel Agent
Journeys By Joleen Travel, an independent agent with Dugan's Travels, WA, a Travel Leaders Network Affiliate Agency
15 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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Washington DC

View from the top the US Capitol Building
View from the top the US Capitol Building

 

 

My Areas of Expertise

DESTINATIONS
INTERESTS

My Reviews

Rating: 5 15 Reviews | 100% Recommended

Superb

Reviewed By Molly - TN | Traveled to Caribbean
I had the absolute pleasure of working with this exceptional travel agent who truly went above and beyond to ensure a remarkable travel experience. From the moment I contacted Joleen, her dedication and expertise were evident. She took the time to understand my preferences, family interests, and budget, and meticulously crafted a customized itinerary that surpassed all expectations. Joleen’s attention to detail was impeccable, from securing the best flight options to recommending hidden gems at each destination. She seamlessly handled all bookings, accommodations, and logistics. Her exceptional customer service extended even during the trip, as she remained accessible for our queries. Joleen’s commitment to creating unforgettable experiences and her genuine passion for the craft truly set her apart. I cannot recommend her enough!
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Best experience with a travel professional!

Reviewed By Alison - Arlington VA | Traveled to France ~ Europe
Joleen Dewald is a detail-oriented, results-driven, 'triple-checker' on all the details, travel professional. She delivers a high quality product and takes all the stress out of trip planning. Joleen handled all of our arrangements for our recent trip to Europe. Air, hotel, local tranport, day tours--the works. Our trip went seamlessly thanks to her. She was very responsive to any questions we had along the way I highly recommend her travel services.
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
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Do it for me!

Reviewed By Jody Worsley - Des Moines, Iowa | Traveled to Panama Canal ~ Panama ~ Central America
If you love to travel but hate to plan, Joleen is your gal. She provided a seamless experience for me and left no details to chance. I don't generally travel alone so I very much appreciated how she took great care to ensure I was comfortable traveling to and from my destination. She provided so much friendly / real world advice as I planned my itinerary. I felt like I benefitted from Joleen's personal and professional travel experience.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Looking forward to the trip

Reviewed By Judith B - Knoxville TN | Traveled to Norway ~ Europe
Joleen has provided excellent service. She has paid careful attention to the many details involved and is very responsive to any questions I may have.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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First cruise experience

Reviewed By Jon J. - Tennessee | Traveled to Alaska ~ USA
Had a great cruise experience. Having never been on a cruise Joleen made sure that we were prepared so we were able to maximize our enjoyment. She was also available to contact during the trip if we had questions. A number of times she was able to provide answers and direction when we had questions. Her knowledge allowed us to select the right cruise company to give us the best value for our money. Definitely will use her again and highly recommend Joleen when planning your next vacation experience.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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One of our favorite trips

Reviewed By Kimmiekay - Dallas, TX | Traveled to Spain ~ Europe
It is obvious from the first conversation w/Joleen that she has years of experience planning, coordinating and implementing travel for folks. Re: hotels...I had in mind the type of hotels & the location and then I left it up to her to offer suggestions that met my criteria. Every hotel I choose was wonderful...the prize point, location and quality of hotels were "spot on". Joleen took care of our land travel (trains & car rentals).She made all the arrangements, then emailed me the tickets. My husband & I are seasoned travelers, but booking land travel has always been a chore for me. This was wonderful to have it all done for me. Joleen also had suggestions for activities, some I hadn't thought of or knew about. I have worked w/agents in the past & Joleen is one that I plan to use in the future. She is reliable, thorough, responds quickly to your needs/questions, & works hard to give you the kind of trip you want. Joleen is fun to work with-you won
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Sooo helpful

Reviewed By Mary - Long Island, NY | Traveled to Rhine River ~ On the River ~ At Sea
I found Joleen's information while searching for a Tauck certified travel agent. My husband and I had booked a river cruise on the Rhine with another couple. Not realizing there was a difference, we booked directly through Tauck, including 2 days prior to the cruise and one day after. I was disappointed that Tauck could not assist with reservations for excursions we wanted to consider prior to or after the cruise. I wanted some help and direction and went online. I chose Joleen as she had European experience. She not only was able to book what we wanted, she offered so many recommendations and information that we feel so much more engaged in our trip. She is prompt, professional, makes it your trip and offers experienced information on traveling. We will be traveling in the spring
I would recommend this agent to my family and friends
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London here we come!

Reviewed By Mango rocks - knoxville, TN | Traveled to London ~ England ~ Europe
Joleen is very helpful, being a seasoned traveler herself she has endless advice to make your travel experience enjoyable.
I would recommend this agent to my family and friends
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2024 Autumn "Leaf-looking" Trip

Reviewed By JC - Sevierville TN | Traveled to Vermont ~ USA
We had an idea for a Fall 2024 trip and contacted Joleen and asked for some advice. She recommended excellent trip/accommodation choices and was very attentive to any questions thrown her way. The booking experience was also superb; a true professional! If you plan to travel, work with Joleen and you will not be disappointed.
I would recommend this agent to my family and friends
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Bucket list to Antarctica

Reviewed By Ted D - Denver, CO | Traveled to Antarctica
She took over my travel to and from the cruise ship and added a day for me. From her time arranging travel for Pentagon personnel, she has contacts all over the world. She finds the best deals and most convenient itineraries.
I would recommend this agent to my family and friends
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Wonderful River Cruise

Reviewed By Jennifer G. - Minneapolis, MN | Traveled to France ~ Europe
Joleen was very helpful!
I would recommend this agent to my family and friends
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Once in a lifetime trip!

Reviewed By Risa - Adams, TN | Traveled to Alaska ~ USA
As first time cruisers, we were very impressed with how easy Joleen made planning our trip. She took care of every last detail! The trip to Alaska surpassed all expectations. She was available and responsive to our questions before, during, and after our trip. We cannot wait to have Joleen help us plan our next big adventure!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Joleen is the best!

Reviewed By Sassy Cruiser - Knoxville Tn. | Traveled to South Pacific
Joleen has assisted booking cruises for my husband and I along with airline reservations. We are now in the process of planning a trip to the coast of Norway and also Australia and New Zealand. She also helped us with our Global Entry application. She is very knowledgeable and we are very pleased with her expertise.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Journeys By Jolene is amazing!

Reviewed By M. Officer - Grimes, IA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Joleen was very helpful throughout the entire process of planning our trip. She was able to give a ton of helpful tips to ease the process and offer advice and answer questions as they arose. She was quick to reply to all inquiries and made the experience a positive one.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Planned the Perfect Trip

Reviewed By Merry D - Knoxville tn | Traveled to Scotland ~ Europe
Joleen was amazing to work with! She planned a two week Harry Potter themed trip to Scotland and England to celebrate my daughter’s high school graduation. She took the time to truly figure out our needs and made an overwhelming task look very easy. I had never used a travel agent before because I thought it would be more expensive but to the contrary she was able to get me better deals than if I booked everything myself. I look forward to the next trip she plans for us.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.