Wonderful, she's awesome

Heather spent a lot of time researching a beautifully planned out trip for us

Heather is a very personable person with the best interests for everyone she meets.

Very friendly and knowledgeable

Was just putting feelers out for an upcoming trip. Very helpful and patient as I asked a lot of questions.

Heather is always great to lead us in the right direction. We know we will be well taken care of.

Heather always listens to what we are looking for and finds exactly what we need for our “getaway “

She was a absolute sweetheart!

Heather Proulx is such a sweet, warm, caring person to work with & she has the biggest smile I’ve ever seen! She goes above & beyond & took such great care of us!

Heather is fantastic to work with! She knew what she was talking about when I had questions! Highly recommend!

Heather booked us a trip to Secrets, in Punta cana
She knew a lot about the resort
Very helpful

Heather was great! She’s new but I can tell she genuinely loves to travel and wants you to have the best experience possible!

Heather was extremely helpful and helped us book the most amazing trip!

Heather did an excellent job helping us plan our vacation

Heather really listens! I told her what I wanted for our honeymoon and she absolutely hit the nail on the head! It was such an amazing experience!

Working with Heather was great! Heather took care of all the heavy lifting for us when it came to flight/hotel selection for our 10-day stay in New Zealand! She answered all our questions and would update our trip itinerary as needed to ensure it captured all our trip highlights. Unfortunately there was a flight disruption with our trip when the airline suspended our direct flight due to the Boeing 787 Dreamliner but Heather was on top of it and got us rebooked on different flights with minimal disruption to our arrival and departure dates. With the change in flights, Heather arranged for us a Park and Fly since we now arrived at a later time. We still needed to figure out our parking situation at the airport so the Park and Fly solved two items for us! Overall, pleased with Heather's level of involvement and would definitely work with Heather on future trips!

She is amazing, very helpful and she always in a good mood, friendly, best work ethic

It was amazing she answered every question I had

Heather has stuck with us thru thick and thin. She continues to search for new places that make us 100 % happy and she does it with a smile on her face!

She was very helpful respectful, and she always answered the phone was a really positive attitude know matter what time of the night it was!

Heather was very responsice and helpful throughout the whole process even anything that came up during the trip!

First of all, thanks for all you did to provide a wonderful vacation for my family!!!! I want to provide some feedback. Not sure what format works best. My responses are in no particular order.

ROOMS/SAFETY
The resort is a l o n g distance from the road. We immediately felt safe. There were lots of staff always around and we never worried about the kids going off by themselves. We were immediately checked in and the process was seamless. The bellman took us to our room and was very informative. The layout of the resort is luxurious and convenient. Plenty of stairs, hallways, elevators, restrooms around the resort.
A definite PLUS were our bracelets used as a room keys. Light weight and fitted to our wrist, everyone always had a digital key to their room.
Rooms were spacious and matched the pictures/descriptions. Small guitars embroidered on the pillow cases were a nice touch.
Grounds lovely and well maintained.

Thank you for your expert guidance in planning our trip. Your knowledge and experience were invaluable. Your professional advice made our travel experience seamless and stress-free. We couldn't have done it without you

Heather was very good to us. When I would call or text her she always got back to us right away

Heather is patient and knowledgeable.

Heather is awesome! She makes it very easy to travel. She's always well prepared and I really need that kind of help because I'm not good at traveling. She always takes the stress off of it even when there's bad weather and we have to change flights, she always gets it handled for us. She's the best

Fantastic. Excellent communication.

Heather did an excellent job at planning our trip! There were no worries throughout our trip from beginning to end! I would recommend Heather to friends and family! I will surely book again through Heather!

Heather was awesome!! This was my first time traveling and Heather answered any and every question I had at any time of the day!

Heather was very helpful throughout the entire process. She answered all of our questions and was so nice and professional at all times. She will be our travel agent for all of our future adventures.

My family of 7 booked 13 days in Ireland and the UK. Our flight was canceled and we missed 2 days of our trip. When we were unable to connect with our tour company, Heather was working for us at 4 am making contacts for us. Once we got going we experienced two very sub-par hotels. We purchased trip insurance but encountered numerous issues and delays with the insurance company (check was lost in the mail, delays due to war in Israel, wrong email used, etc.). Heather took screen shots of delays and made numerous calls and sent numerous emails in support of our claims. She hung in there until complete resolution of our claims and made sure we were adequately reimbursed. She is a gem to work with and I highly recommend her! She was a calm in the storm and provided great information and support. We loved Ireland and the UK and all of the bookings were spot on. We would use Heather again in a heartbeat!

Heather did a good job

Heather was recommended by a friend. She was patient and kind with us in booking two trips: Jamaica last year and Mexico this year. She explained everything and all the costs and answered all of my MANY questions.

She made out trip stress free, she took care of all the details!

Heather was super helpful to my fiance in planning our honeymoon. The trip is exactly what we were hoping for

Amazing! Very attentive.

Heather is great to work with. She answered all of my questions, and I had a lot of them. She gave us brochures to look at. She’s straightforward, efficient, and friendly, yet also very professional. Now my son can plan his trip to Japan.

Fantastic and very friendly and helpful

Heather was very helpful in planning our trip to Punta Cana. Best resort we have ever stayed at Live Aqua

She was very informative and her suggestions met our needs.

She was very pleasant and fun to work wih in planning our trip, and was willing to help us find exactly what we were looking for in every way of our dream destination. Thank you Heather for your fun and professional support and knowledgeable advice. It was such a pleasure working and planning our trip with you.

She was very friendly and went out of her way to suggest reasonable fun things to do!

Hearher worked well with us to plan all of the things we wanted to do on our trip. She also got us the most bang for our buck with what budget we had to work with for our trip.

very kind and professional would love to work with her again!

Heather was great to work with very informative and knowledgeable.

Very helpful and listened to our needs

Pleasure to work with and very knowledgeable!

Heather was a very good listener and understood my specific requests.

Very nice to work with. She goes the extra mile for her clients

Just wanted to say, well done on the RIU Palace Kukulkan trip you planned for the Tipton crew! We all had a great time and loved the resort. The boys all said repeatedly, “there is no way this resort made any money on us”. Lol.

Heather was very friendly and professional. Always smiling

She gave the best experience possible, made the whole process a blast.

Heather is a delight. Her attention to detail and making a point to really get to know her customers is impeccable. She is surely a customer service rock star.

Planned our whole trip and it was amazing! Very good at her job!

Absolutely awesome experience! Would use for every trip that I ever take!

Very happy, helpful and pleasure to work with!

Great! Available everytime we needed her. Honest. Helpful. Was able to get alllllll of us there w different arrival dates, same location, same departure dates.

She was very helpful and courteous. She also had a lot of knowledge for places to go on vacation to