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Lia Pontarelli

Cedar Rapids, Iowa Travel Agent
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Lia Pontarelli

Cedar Rapids, Iowa Travel Agent
A Full-Service Travel Leaders Associate Agency
26 Reviews | 92% Recommended
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Hawai'i Destination Expert

Aloha! Hawai'i, for many great reasons, is typically high on peoples bucket list. It's beautiful beaches, lush greenery, volcanoes, sea life, people and rich history make it a dream vacation location.  

Personally, I love the islands so much that I became a certified Hawai'i Destination Expert through the Hawai'i Visitors and Convention Bureau. It's a great place for a romantic beach getaway or an adventurous trip for the whole ohana. And each of the islands have their own personalities.

I'll give you a small taste of some of the variety of things you could do: snorkeling (one of my favorites!), zip lining, visit the only royal palace in the U.S., learning how to surf, exploring the Road to Hana, hike through lava fields and tubes, visit historical locations, eat some delicious foods, definitely attend a Lu'au and learn how to hula, see the mighty cliffs of the Napali coast, go kayaking, and even whale watching! 

One great way to see Hawaii is on the Norwegian Cruise Line inter-island cruise. This gives you a chance to fly directly into Hawaii and spend the entire week visiting 4 of the islands, versus sailing from the mainland and spending those extra days at sea.  We took the whole family on this for Thanksgiving one year and everyone from grandma to my young nieces had an amazing time! 

There is so much to do and beauty to see that after your first trip to Hawai'i, you'll just want to keep going back! 

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
NCL University - PHD Degree
Royal Caribbean University - Master of Adventure
UnCruise Certified Adventurist
Viking Oceans Expert
Hawai'i Destination Expert

Related Travel Stories

Hawai'i & NCL

My Reviews

Rating: 5 26 Reviews | 92% Recommended

International travel without the stress

Reviewed By Sherm - Cedar Rapids, Iowa | Traveled to Ambergris Caye ~ Belize ~ Central America
Lia provided our family with several options to choose from, ranging from destination, transportation, excursions etc. Once we made our decision, Lia made sure all details were covered and verified all arrangements prior to our departure. Lia made sure all aspects of our adventures went as planned and communicated any changes (including last minute changes) in a timely manner. Lia was fun to work with and her expertise in travel gave us full confidence, relieving us of any vacation planning stress. Lia is awesome to work with!!
I would recommend this agent to my family and friends
9 of 10 people found this review helpful
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Trip to Alaska

Reviewed By JT - Riverside, Iowa | Traveled to Alaska ~ USA
Lia was fantastic to work with! Her communication was timely and informative. Payments were explained thoroughly and options were given.
She accommodated our requests and truly made our dream trip come true. Lia was available to ask questions even during our travels and followed up to inquire about our experience. We will definitely use her again for big trips!
I would recommend this agent to my family and friends
5 of 5 people found this review helpful
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Highly satisfied!

Reviewed By Jen - Washington, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Lia took time to find out what we were looking for in a vacation and then provided us with many options and choices. She answered all of my questions promptly and made our vacation planning a breeze! I had a concern with an excursion while on my trip and she responded immediately and was right there to help!
I would recommend this agent to my family and friends
5 of 5 people found this review helpful
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Alaska adventure

Reviewed By JL - Garnavillo iowa | Traveled to Inside Passage ~ Alaska ~ USA
Very helpful, listened carefully, made good suggestions, very prompt
I would recommend this agent to my family and friends
4 of 4 people found this review helpful
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Best Honeymoon Experience!

Reviewed By Alisha - Marion, Iowa | Traveled to Nashville ~ Tennessee ~ USA
Lia did a great job helping me plan my honeymoon to Nashville. She provided us with different options based on type, our interests and price. She was very diligent in her follow up when I was the one dropping the ball! The trip was so smooth and she helped make it a trip to remember. I would highly recommend you working with her to make your life that much easier!
I would recommend this agent to my family and friends
4 of 4 people found this review helpful
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Magical Disney Experience

Reviewed By Kelli - Cedar Rapids, IA | Traveled to Florida ~ USA
From the very beginning Lia was great to work with. She accommodated to our work schedules to first sit down and work with us to really determine what we wanted to get out of our trip. I got quick responses when I would email her questions and she really made me relax and just put my mind at ease that everything was going to be taken care.
I would recommend this agent to my family and friends
5 of 6 people found this review helpful
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The Best Trip of our lives!

Reviewed By Tanya - Clear Lake, IA | Traveled to Walt Disney World ~ Florida ~ USA
Lia is very kind and helpful. Quick to answer questions, guidance and getting all the reservations done. I felt very supported during the preparation of our Disney Trip. I had no worries when time came for the trip to start and every part of our trip went smoothly, I credit Lia for that!
I would recommend this agent to my family and friends
5 of 6 people found this review helpful
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Two of the best trips we have ever taken!

Reviewed By Larry - Cedar Rapids, Iowa | Traveled to Scotland ~ Europe
Very helpful, we did an overseas trip and a cruise in the past year, the first time for us so we are newbies! She helped us a lot and had answers for all of our questions (and we had a lot)!
I would recommend this agent to my family and friends
4 of 4 people found this review helpful
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Above and Beyond

Reviewed By Jenny - Cedar Rapids, IA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Lia did an amazing job of getting to know us and our preferences for our trip to Mexico. She gave us options of resorts that would meet our needs and then let us choose our preference. She made sure that we had transportation, travel insurance, adjoining rooms, entertainment, a variety of food options, etc.
On Christmas Eve we had a cancellation on our flights due to weather. She gave us a personal call, that morning, and helped us get our family vacation rescheduled. She touched base with us before we left, during our stay and afterwards to make sure that things went smoothly and that we had a great time. Lia went above and beyond to make sure that our trip went smoothly.
I would recommend this agent to my family and friends
5 of 6 people found this review helpful
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Awesome Viking River Cruise

Reviewed By TKP - Ventura, IA | Traveled to Portugal ~ Europe
Lia was very helpful and professional, which gave us great confidence that our trip would go well and it did!
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
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Dream Vacation

Reviewed By Megan - Kalona, IA | Traveled to Disneyland ~ California ~ USA
Working with Lia removed all the stress of planning and worrying about the details. Communication was detailed and quick responses. I was able to tell her about my wants for our trip and she took care of every detail.
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
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Excellent trip thanks for Lia

Reviewed By Sue & Joe - Marion, Iowa | Traveled to Alaska ~ USA
Absolutely pleasure. Lia was very helpful and responsive. She helped us plan the perfect cruise. We will definitely go to Lia again for our next adventure!
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
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Had a wonderful time!

Reviewed By Bob - Marion, IA | Traveled to Mexico
Very thorough and timely with any questions we had. Very knowledgable about the destinations. Super easy to work with.
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Best Trip Ever!

Reviewed By Sam - Garnavillo IA | Traveled to Walt Disney World ~ Florida ~ USA
Lia was helpful and kind. Responded quickly with answers to our questions.
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Winter Wonderland Trip

Reviewed By SP - Bellevue, IA | Traveled to Alaska ~ USA
Lia, was very , caring and pleasant to work with! She tried her best to answer all our questions about our trip ahead of time. She is detail oriented. We would work with her for future trips!!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Awesome Punta Cana Getaway

Reviewed By AndyB - Dubuque Ia | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lia worked with a our group (6 people) to help us find a great vacation. She was patient and helpful as we changed our minds several times.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Wonderful family trip

Reviewed By Raejean - Clarion, IA | Traveled to Florida ~ USA
She was kind, efficient, and took the headache out of planning a last minute vacation.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Amazing Trip!

Reviewed By Lois - Cedar Rapids, Iowa | Traveled to Toronto ~ Ontario ~ Canada
She found us a wonderful cruise through the Great Lakes and later helped me with paperwork when my husband was unable to travel.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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An amazing vacation!!

Reviewed By Bonnie - Walker, Iowa | Traveled to Alaska ~ USA
Lia did a wonderful job booking are vacation. She was very friendly and helpful. We will definately contact her for our next vacation.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Our experience was Amazing!

Reviewed By Tom - Marion, Iowa | Traveled to London ~ England ~ Europe
Lia was engaging, experienced, organized and strong in follow up, so my wife and I had a great experience working with Lia. We had a lot of options on location to choose and made several changes as we got closer. Lia handled those changes perfectly and timely. She rocks!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Relaxing + Adventure

Reviewed By Mike - Cedar Rapids, IA | Traveled to Isla Mujeres ~ Quintana Roo ~ Mexico
I was looking for a relaxing beach vacation. Lia suggested I add an ocean encounter with whale sharks. It was the highlight of my vacation. Thank’s Lia for pushing me!
Lia Pontarelli responded:
I'm so glad you enjoyed swimming with the gentle giants! Looking forward to hearing about your next adventures we're working on!
1 of 1 people found this review helpful
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10 Days in Italy

Reviewed By Riley - Des Moines, IA | Traveled to Italy ~ Europe
Lia was awesome to work with. We had a tight timeline and she was very responsive and helpful with all of the different options. She also passed along information regarding “things to do” in Italy, which was great. We will definitely return to Lia when we are ready for our next adventure!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Our first trip to WDW was a success!

Reviewed By J. Claus - Gainesville, FL and Iowa City, IA | Traveled to Walt Disney World ~ Florida ~ USA
I reached out to Lia to help me plan my family's first trip to Walt Disney World, and she exceeded my expectations! She's very knowledgeable about all things Disney and her planning/tip sheets really made a big difference for us. Lia was quick to answer ALL my questions and even helped with an issue while we were on our trip. I will definitely use her in the future.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Great Trip Planning & Communication

Reviewed By Kami H - Atkins, IA | Traveled to New York City ~ New York ~ USA
We had a wonderful experience working with Lia. She listened to our needs and requests and we all of our excursions were professional and fun and our hotel was very nice with a few extra perks. She suggested a private car vs taxi from the airport (same price) and we were so impressed with the service they provided. We will definitely have Lia plan our next trip!
3 of 5 people found this review helpful
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The Great Escape

Reviewed By dselk - Cedar Rapids, IA | Traveled to United Kingdom ~ Europe
Lia was great is explaining how a cruise worked, how to get transportation to the hotel and ship and coordinate the logistics for our flights.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Incredible Alaska

Reviewed By Papa Bear - Cedar Rapids, Iowa | Traveled to Alaska ~ USA
My son, daughter in law, and I were recently in Alaska. We’d never been there. We wanted to see some major highlights on land. We wanted someone to guide us in what to see and do in a relatively short period of time. Lia did all that with all of her many Alaskan experiences. She gave us several examples of things to do. She was flexible, patient, and very responsive in planning our trip.
She also took care of our accommodations and transport. There was never a problem. Everything was first rate. She even made it possible for us to see Mount Denali in its entirety for two days in a row!!😀 The helicopter ride to the glacier and the boat tour seeing whales and other sights were incredible!
Thank you, Lia!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.