Gordon LaGrow, Luxury Concierge, CATP
Acton, Massachusetts Travel Agent
Vacation With The Magic, LLC, a Internova Travel Group Network affiliate agency
Email Me
Accessibility Travel Concierge
Tasha 2.0 (Service Dog) Dining at CRT
I have been in the travel industry since 1968, from working as a flight attendant for Pan American Airways, hotel marketing manager, regional manager for a major Caribbean wholesaler, meeting and convention planner and so much more!
Here are just some of my personal accomplishments, memberships and credentials:
- Certified Autism Travel Professional
- Senior Accessible Travel Consultant
- The Society for Accessible Travel & Hospitality (SATH)
- Commonwealth Care Alliance, Disability Advisory Board
- Certified Medical Tourism™ Professional (CMTP)
- Certified Medical Travel Specialists (CMTS)
- SNG Certified Accessible Travel Advocate™
- Disability Access Monitor, Commonwealth of Massachusetts
- Commission on Disability, Acton, Massachusetts
- European Member For Accessible Tourism
- International Association of Accessibility Professionals
- American Society of Travel Agents (ASTA)
- International Pet Passport Certified
I am dedicated exclusively to our guests to enhance your Magical experience. Whether it's at Walt Disney World, on a Disney Cruise, a visit to Disneyland, California or Paris or Aulani, a Disney spa and resort in Hawaii. I have travel the globe, in all conveyances and with my Service Dogs over the years.
Even Tasha 2.0, a chocolate Cocker Spaniel, photo included here, is a Platinum member on Disney Cruise Line. She just attended the Disney Owners Summit held in May at Walt Disney World and performed as a professional service animal. The General Manager of the Contemporary upgraded us to a Club Lever room for our stay.
Choose your travel agent carefully, ask questions and expect more from them.
My Areas of Expertise
CERTIFICATES & AWARDS
Certified Autism Travel Professional
Certified Medical Tourism™ Professional (CMTP)
Certified Medical Travel Specialist™ (CMTS)
European Member For Accessible Tourism
International Pet Passport Certified
Related Travel Stories
He went above and beyond to make sure we were prepared!
Reviewed By Renea Havard - Newport News, VA | Traveled to
We were traveling on a cruise for the first time with my daughter's service dog. We had absolutely no idea what was needed. Gordon stepped up and walked us through every singe part of the process of preparing the cruise staff for us to getting her the correct microchip to travel internationally. He was so very knowledgeable and there at anytime that I had a question or needed help. I would use him again to make a successful and seamless trip.
I would recommend this agent to my family and friends
51 of 89 people found this review helpful
The best I have ever worked with!
Reviewed By Mike - Washington, DC | Traveled to Hawaii ~ USA
Gordon was Very professional and extremely friendly! The best I’ve ever worked with.
I would recommend this agent to my family and friends
Gordon LaGrow, Luxury Concierge, CATP responded:
Thank you Michael, we followed your postings, what a great trip to Aulani you had. Glad you and your brother got to experience Hawaii!
Thank you Michael, we followed your postings, what a great trip to Aulani you had. Glad you and your brother got to experience Hawaii!
35 of 59 people found this review helpful
Love booking with Gordon best trip ever
Reviewed By Adam ant - Ocoee Florida | Traveled to Bahamas ~ Caribbean
He is an amazing travel agent takes care of you.
I would recommend this agent to my family and friends
23 of 43 people found this review helpful
Breakaway cruise
Reviewed By Suzie - Vernon ct | Traveled to Nassau ~ Bahamas ~ Caribbean
Was very exceptional working with me and my needsPleasure working with Gordon
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Expert planning on trips involving Amtrak rides
Reviewed By Chris Byrnes - Acton, Massachusetts | Traveled to Vail/Eagle ~ Colorado ~ USA
Gordon provides me expert planning on several vacation trips involving Amtrak rides to both Florida & Colorado. His knowledge of Amtrak, rental car & hotel services at my destinations made the trips very enjoyable.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
Best trip of our lived
Reviewed By Adam ant - Ocoee Florida | Traveled to Bahamas ~ Caribbean
Best Disney cruise ever
I would recommend this agent to my family and friends
27 of 53 people found this review helpful
Fantastic Trip, Great Service, Great Guidance!
Reviewed By Jon & Cass - Groton, MA | Traveled to Walt Disney World ~ Florida ~ USA
Gordon and his team have provided great planning and service, again! What an amazing experience. Gordon knows, better than anyone, all the ins-and-outs of traveling , especially to Disney destinations. And, if you have a child or family member with special needs, there's no better resource who can guide you through the needed amenities at the resorts and parks as well as working with TSA and airlines for ease of travel.Gordon also set up other local excursions and arranged transportation (making it a no-brainer for us) alleviating the stress and logistics that often surround such. Third-party resources, such as adaptive strollers, were also arranged for us and medical supplies were also readily available on location.
The family had a wonderful time and Gordon continued to check in with us during the trip to help with any additional needs and questions. He and his team handled more than we know and guided us through so much; the best of the best!
I would recommend this agent to my family and friends
Top Notch Trip from a Top Notch Agent!
Reviewed By The Berniers - Atkinson, New Hampshire | Traveled to Ireland, Scotland, & England ~ Europe
Gordon is an incredibly knowledgeable and efficient travel agent! He knows all the right people and helped us create an incredibly amazing honeymoon to Ireland, Scotland, and England. The Axus website he created for us was invaluable- containing all of our reservations, confirmations, and documents! He was available just about ALL of the time to answer questions and assist with any travel issues and was genuine determined to help us create our perfect trip.
I would recommend this agent to my family and friends
It's Crystal Clear!
Reviewed By TRowell - Utica New York | Traveled to Rome ~ Italy ~ Europe
After more than 100 cruises and counting, I've finally sailed on Crystal Cruises. I had the pleasure of sailing on the Crystal Serenity in May and it is WORTH IT. I've sailed on Celebrity, Disney, Cunard, Holland America, Royal Caribbean, Princess, Norwegian, Carnival, Windjammer, and Amadeus and they all pale in comparison. No better service. No better cuisine. No better inclusions. INCLUDES: All meals, including 2 nights in their specialty restaurants, all drinks, fine wine, champagne, top shelf, martinis, soda, coffees, afternoon teas. Room service. TIPS INCLUDED! Booking with our agency usually gets you a few hundred dollars in on board credits. I got a massage and it was one of the best ever on a cruise. They call it "All Exclusive". Thank you Gordon for introducing to Crystal Cruises!
I would recommend this agent to my family and friends
20 of 40 people found this review helpful
You won't be disappointed!
Reviewed By Amy - United States | Traveled to
Gordon has so much travel experience. He is prompt, kind and does a great job making sure all your vacation needs are covered. You truly cannot find a more knowledgeable agent! Feel very blessed that I have had the pleasure to work with him.
I would recommend this agent to my family and friends
48 of 97 people found this review helpful
Lots of fun and well planned
Reviewed By Carolee - Willington, CT | Traveled to Bahamas ~ Caribbean
Gordon has been my travel agent for more than 30 years. He is always available anytime to assist me with my travel needs. Even on weekends!I would recommend him to any friend or family member as he has booked many of my business and personal vacations.
thank you,
Carolee
I would recommend this agent to my family and friends
Gordon LaGrow, Luxury Concierge, CATP responded:
Thank you for allowing me the opportunity to plan you Norwegian Breakaway Caribbean Cruise for your family to enjoy a Christmas Holiday Cruise. I'm so glad I have the opportunity to work with you and your family
Thank you for allowing me the opportunity to plan you Norwegian Breakaway Caribbean Cruise for your family to enjoy a Christmas Holiday Cruise. I'm so glad I have the opportunity to work with you and your family
34 of 70 people found this review helpful
Gordon always makes our vacation excellent .
Reviewed By Ms. Moude - New Jersey | Traveled to
Everytime he plans our trips they are awesome . We never have any problems .
I would recommend this agent to my family and friends
46 of 95 people found this review helpful
Extremely helpful
Reviewed By Maria - Newtown, CT | Traveled to
Gordon was extremely helpful, very knowledgeable and beyond patient! We kept pricing different options and going back and forth between different cruise lines and dates, and he looked up every cruise, ports of departure and dates you can thing of until we found the one that met our needs. I couldn't be happier with all that Gordon did for us.
I would recommend this agent to my family and friends
39 of 81 people found this review helpful
Greta memories thanks to Gordon
Reviewed By Jennifer K - Vernon, Ct | Traveled to Boston ~ Massachusetts ~ USA
He was very friendly and Helpful! He was able to find us our hotel very last minute.
I would recommend this agent to my family and friends
Gordon LaGrow, Luxury Concierge, CATP responded:
Always happy to help, especially last minute plans. Glad you enjoyed your hotel and concert.
Always happy to help, especially last minute plans. Glad you enjoyed your hotel and concert.
19 of 42 people found this review helpful
A very knowledgeable and helpful travel agent!
Reviewed By brunell731 - United States | Traveled to
Gordon shows his wide ranging knowledge base when he is helping clients book their dream vacation. He is happy to help people no matter what the destination or activities may be. I thoroughly enjoy planning family vacations with Gordon. He is always there to answer any questions that may arise.
I would recommend this agent to my family and friends
39 of 84 people found this review helpful
TA
Reviewed By Adam - Ocoee fl | Traveled to Walt Disney World ~ Florida ~ USA
He is a great guy and takes of you. Awesome to details
I would recommend this agent to my family and friends
26 of 59 people found this review helpful
This is the man to turn to
Reviewed By kfrech - Connecticut | Traveled to
If you are looking for experience, knowledge, expertise, and a completely thorough agent with a personality, Gordon is your go to!
I would recommend this agent to my family and friends
40 of 88 people found this review helpful
Top Notch
Reviewed By Angelica - Evansville,IN | Traveled to
Highly knowledgeable! Gordon knows the ins and outs of how to treat a client and works hard to ensure satisfaction from start to finish. I highly recommend his services.
I would recommend this agent to my family and friends
43 of 94 people found this review helpful
He made all of my family's dreams come true :)
Reviewed By Dawn Elatab - Lauderhill, FL | Traveled to
Gordon LaGrow puts his heart and soul into everything he does. He is very efficient, patient, and knowledgeable about travel. Gordon always has time for his clients with any questions you might have. He is also very quick with a response. I have used other agents in the past. They can not compare to Gordon's efficiency and timely manner that he gets things done. I would highly recommend Gordon LaGrow to anyone looking to book a wonderful and stress free vacation.
I would recommend this agent to my family and friends
38 of 86 people found this review helpful
Best Travel Agent Ever!
Reviewed By John The Barber - Delray Beach, Florida | Traveled to
Gordon represents the BEST in a travel agent. Knowledgeable and very patient with the many questions we had. Made excellent recommendations. Was always reachable by phone or email. Was attentive to details. Would definitely use him again and would recommend him to others. John
I would recommend this agent to my family and friends
31 of 73 people found this review helpful
Always available to help
Reviewed By Andrea - Savannah, Ga | Traveled to
Gordon is ready to answer any questions I have and if he doesn't know right away, he finds me the answer. He is an absolute
pleasure to work with and I would trust him to plan any trip for me. He is really a wealth of knowledge!
I would recommend this agent to my family and friends
41 of 93 people found this review helpful
Phenomenal, informed, pleasure to work with!
Reviewed By Koren - United States | Traveled to
Gordon is truly an inspiring individual. He has many life experiences that he draws from and uses the knowledge from these experiences to add a customized touch to every aspect of the planning process. Gordon has a unique ability to know what the customer wants, often times before the customer even does! He is sincere and has an obvious dedication to making each vacation the best it can be for his clients regardless of travel budget, destination or special requests. I highly recommend Gordon to anyone looking to work with someone that genuinely CARES about the clients he works with.
I would recommend this agent to my family and friends
40 of 103 people found this review helpful
booking with Gordon is fun!
Reviewed By Adam - Orlando Fl | Traveled to
We have booked cruises with Gordon for years. He is very professional and straight to the point. He looks for the best price, rooms and keeps you in touch threw the process. We will always book with him. We are so happy we met Gordon!
I would recommend this agent to my family and friends
34 of 92 people found this review helpful