Very happy travelers!
Reviewed By Bryar - Schenevus | Traveled to Dominican Republic ~ Caribbean
Joanne is extremely pleasant and will fit you with the exact vacation you want. Joanne really wants to see you have a great vacation! We won’t let anyone else plan our trips.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks, BL! It's always a pleasure working with you! See you in the DR in February!!!
17 of 33 people found this review helpful
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A Grand Trip!
Reviewed By Adriane - Valrico, FL | Traveled to Arizona ~ USA
Joanne was very helpful in planning our trip. She was always on top of things if something wasn't right, and willing to make changes when we changed our minds. My only complaint was that one of the hotels wasn't as nice as I thought it would be, and some of the timing between tours and such was weird, (which may not be her fault at all).
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for your kind words, Adriane. I'm sorry that things were "weird". And, I would love to know about the hotels. Let me know what happened so it will help me in the future with other clients, as well as with you!
Where to next??
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Great cruise. Great vacation. Great group (IPA)
Reviewed By Serge - Gooik (Oetingen) Belgium | Traveled to Caribbean
Joanne gave answers to all our questions, before and during our cruise. Quick and clear!
I would recommend this agent to my family and friends
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Disappointing Service
Reviewed By pligeski - Miami, FL | Traveled to Curacao ~ Netherlands Antilles ~ Caribbean
Did not try hard enough to get room together, Provided incorrect information on Embarking and Disembarking ports. Did not inform us how to get the same table and dining time, Not present at Wednesday event that she sent announcement s for. Sends a lots of emails for future travel.
Joanne M Telfer responded:
Paul, I'm sorry you feel this way about my service.
First of all, the rooming situation is totally out of my control when the ship is as full as it was.
As far as the terminal was concerned, I told you what Carnival told me.
Regarding the dining time, it was on your confirmation, it was "round robin" meaning that you could eat with whomever you chose in your group.
The cocktail party was for YOUR group, not for me.
I hope, in some way, you will have great memories of that cruise.
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The greatest experience on our first cruise!
Reviewed By Susan - Port, Charlotte, Florida | Traveled to Aruba ~ Caribbean
Professional, attentive to details, and provides a very personal experience. Highly recommended!!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thank you for your kind words! Let's do it again soon! Such fun!
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Amazing!!
Reviewed By Jenn - Oneonta, NY | Traveled to Nicaragua ~ Central America
Very wonderful overall! She was a joy to work with! I would give her more stars if I could! Great attention to detail. Joanne answered any questions we had quickly, and often included details or ideas we hadn't considered. Will certainly work with her again on all of our future travels!! Thank you for making our trip so effortless and amazing!!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
It was my pleasure to help you and your "tres ninos" get to Nicaragua to see family...FINALLY! Happy to help, and I'm here for you anytime, amiga!
Thanks for your kind words!
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Awesome cruise
Reviewed By Kelly - Morris NY | Traveled to Caribbean
She makes it very easy and very pleasant
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for the kind words! Where to next?
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Family Ireland Trip
Reviewed By Nick - Cooperstown, NY | Traveled to Ireland ~ Europe
Joanne helped book a multi-week trip for me, some friends, and my parents where four of the six people traveling had never done "the big trip" before. While there was the expected group dysfunction on our end, Joanne was always capable of finding a solution, getting us all organized, and making sure we were all on the same page. I will always be grateful that she was able to help make my parents' first big trip into such a fun and memorable one. Thanks!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
I'm so glad you all enjoyed yourselves. It was my pleasure to help you and your parents and friends with the "big trip". You and your friends/family are so much fun, and I'd love to work with you again! Safe travels always!
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1st trip to Las Vegas
Reviewed By Coop339 - Cooperstown, NY | Traveled to Las Vegas ~ Nevada ~ USA
Joanne was fabulous!! Told her what my wife and I were looking for , for our trip to Las Vegas and she found the flights and hotel within hours and everything went so smoothly. Any questions I emailed her were responded to very fast and would love to have her help us in all of future Travel plans.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for this glowing review Barry! I am so glad you and your wife enjoyed your trip. It's my pleasure to help you whatever your travel needs may be! Safe Travels!
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Great Trip!!
Reviewed By GR - Oklahoma City, OK | Traveled to Bahamas ~ Caribbean
Joanne was a pleasure to work with and she was very attentive to our needs!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thank you for your kind words, Grant. It was a pleasure working with you and I look forward to doing it again soon! Stay well!
J
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Fun With Friends
Reviewed By Adriane - Valrico, FL | Traveled to Caribbean
Joanne gets things done. If there's ever a question or a problem she will handle it!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thank you for your kind words! I look forward to working with you and Joe again soon! Stay safe!
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The Thin Blue Line SAILS The Deep Blue Sea
Reviewed By Breid - Dublin Ireland | Traveled to Miami ~ Florida ~ USA
Joanne is so professional. She took care of our trip, booking our flights and voyage.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
The cruise was a lot of fun and having you and Liam there was wonderful. I hope we can travel again together soon.
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The Thin Blue Line SAILS The Deep Blue Sea
Reviewed By Breid - Dublin Ireland | Traveled to Miami ~ Florida ~ USA
Joanne is such a professional. She handled all our bookings, flights and voyage, with great professionalism.
I would recommend this agent to my family and friends
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Thin Blue Line Cruise
Reviewed By Liam - Dublin | Traveled to Miami ~ Florida ~ USA
Joanne was a thorough professional with the personal touch.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
It was such fun to meet you and "B" and share some great times! Where to next??
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A wonderful vacation
Reviewed By Ladyvp - Newburgh, New York | Traveled to Caribbean Sea ~ At Sea ~ At Sea
She is very nice, pleasant and helpful.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
It was so great to meet you and share this cruise with you. Thank you for your kind words. Where to next???
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Well organized
Reviewed By BSWoodall - Phoenixville, PA | Traveled to France ~ Europe
We've used Joanne's services for several trips, including international travel and cruises. Our most recent trip was to France, which was complicated with a one-way ticket for our daughter who remained there for study abroad. No problem at all for Joanne. Joanne was very swift in identifying options for direct flights, and seamlessly organized the hotel. She confirms all details prior to booking, and is in constant communication with updates pertaining to the trip. She genuinely shares in the excitement of travel and is eager to hear about the adventure itself - what went well, what may have gone better, and thus is an endless repository for planning future travel tips for her clients.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks, Betsy, for the kind words. It is my pleasure to work with you and share in your adventures! So, where will your next adventure take you?
1 of 2 people found this review helpful
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A wonderful trip had by all
Reviewed By Kathy - Bradenton , FL | Traveled to Cabarete ~ Dominican Republic ~ Caribbean
She did a wonderful job.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for your kind words!
1 of 2 people found this review helpful
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Best cruise ever!!!ean
Reviewed By Barry - Bradenton FL | Traveled to Caribbean
Working with was a great experience. She got me exactly what i wanted with a great price
I would recommend this agent to my family and friends
Joanne M Telfer responded:
So glad I could help! Safe travels, always!
1 of 3 people found this review helpful
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Great experience!
Reviewed By Jhartwell - Sidney, NY | Traveled to Universal Orlando ~ Florida ~ USA
Joanne was extremely helpful, and met all of our travel needs. She was very responsive to all of my requests. I highly recommend her!!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for these kind words, Janelle. Where to next???
1 of 3 people found this review helpful
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Once in a lifetime…well maybe twice!
Reviewed By Mix - Baldwinsville, NY | Traveled to United Kingdom ~ Europe
Joanne is a pleasure to work with!! She is so knowledgeable and accommodating with any and all requests that were made. She is polite, funny and communicated regularly with me every step of the way. I have sought her expertise for other trips and will definitely be working with her on my future trips as well!! Can’t say enough about how easy she is to work with!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
I am so glad your trip was all you wanted and then some! Thanks for the kind words. It's always a pleasure to help wonderful people have great trips! Where to next???
2 of 6 people found this review helpful
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The Personal Touch
Reviewed By Katy - Cherry Valley, NY | Traveled to
It doesn't matter if you travel by plane, train or car - Joanne is wonderful at finding the best options with the personal touch. I have used her services for business and pleasure and am confident in her ability to wade through the options and develop the best travel agenda for me. She makes traveling simple and fun.
I would recommend this agent to my family and friends
28 of 60 people found this review helpful
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Amazing trip, agent needs work on organization
Reviewed By Sra. - Holland, NY | Traveled to Oaxaca ~ Mexico
Wonderful trip and city. Disorganized travel agent, unresponsive to mistakes.
Joanne M Telfer responded:
Hi Sarah. Thanks for your feedback. I'm not sure what "mistakes" I didn't respond to, but if you would give me more feedback, I'd be happy to work on my organization!
I'm glad you enjoyed the trip!
13 of 31 people found this review helpful
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Joanne always goes the extra mile
Reviewed By Pati Grady - Cooperstown, NY | Traveled to
My husband & I have used Joanne's services for a number of years. We have also referred her to our extended family and without exception, everyone who has worked with her has been highly satisfied. She is truly professional, knowledgeable and helpful as a travel agent. She exudes a positive attitude for her work, finds great deals and is flexible. There have been times when we've given her only a few hours notice & she's responded quickly and prioritized our requests. A few times, she's even suggested that if can find a better deal on our own, she'd recommend going that route, which, in fact, we have. But we always come back to Joanna as our first point of contact when planning travel. I recommend her without exception and hope she stays in business for years to come.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
You are too kind. Thank you. You make it easy! Where to next?
19 of 43 people found this review helpful
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Honeymoon!
Reviewed By Kassandra - Oneonta | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Joanne helped us with our honeymoon to Punta Cana and it was phenomenal! She is knowledgeable, helpful, a joy to work with and will go the extra mile to make sure you are happy!
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thank you, Kass, for your kind words. Working with you and Patrick is always fun! Where to next???
8 of 23 people found this review helpful
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Group Planning made easy
Reviewed By Kelly W - Newport, NY | Traveled to
I have used Joanne Counting my upcoming trip 3 times now, We have made 2 group trips to Jamaica with Joannes help and Our next group trip in Jan 2016 We are currently working on with her, Joanne is very knowledgeable and easy to work with. I have changed my mind on things several times and her answer is no worries. I will continue to book my trips with Joanne it is a pleasure working with someone that actually knows you by name and not a number.
Thank you Joanne for all your help
I would recommend this agent to my family and friends
22 of 51 people found this review helpful
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Expert Traveler and Agent
Reviewed By Brenda R - Morris, NY | Traveled to
I have personally had 3 outstanding trips planned by Joanne Telfer. All were very different trips, but none the less, ALL were seamless and wonderful. Joanne is exceptionally good at international travel with an extremely high knowledge base for novice travelers.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for your kind words! It's always a pleasure working with you! Thanks so much! 3 trips already??? Where to next?
20 of 48 people found this review helpful
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Crusin' in the Tropics - Cozumel, Belize, & Roatan
Reviewed By Becky - Fly Creek, NY | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Joanne has been wonderful as a travel agent! She knows her stuff and provides the best options to choose from based on our needs. Even better, she is friendly, accommodating, and makes planning vacations a breeze! I will book with Joanne every time.
I would recommend this agent to my family and friends
Joanne M Telfer responded:
Thanks for the kind words, Becky! Can't wait for our next trip!
12 of 33 people found this review helpful
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