Whitney Mattox
Rochester, New York Travel Agent
Coasters & Castles Travel - Whitney Mattox, an independent agent with Coasters & Castles Travel, LLC, MA, a Travel Leaders Network Affiliate Agency
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Disneyland
I simply love Disneyland. I honestly was brought to tears walking into the Disneyland park. Just knowing that Walt Disney had worked there and even stepped in the same place that I was standing was such an incredible feeling.
Many people have a favorite between Disneyland and Walt Disney World. I honestly love them both and find it hard to compare because the are the same but different. You will find some of the same attractions and shows but they may be different. They also have some rides that appear to be different but it is actually the same track.
Who does not love Pirates of the Caribbean? Well it is different in Disneyland and I simply love it. Another attraction that is the same but different is It's a Small World. Have you ridden Dinosaur in Walt Disney World? Well it is the same track at Indiana Jones in Disneyland. The same is true for the Cars ride in Disneyland, it is the same track as Test Track in Walt Disney World.
Disneyland is smaller but that is also a benefit. It is really easy to park hop. You just need to walk across the courtyard. Just make sure your travel advisor gets you park hopper tickets.
The night time shows are simply fabulous. World of Colour is breathtaking and Fantasmic is incredible. You just have to see them. I do not want to give away any of the surprises.
Disneyland only has 3 resorts on property at this time. They have the Grand Californian, the Disneyland Resort, and Paradise Pier. All are great options but there is a sense of nostalgia to the Disneyland Hotel.
My Areas of Expertise
SUPPLIER PARTNERS
Greatest trip!
Reviewed By Kate - Seneca falls, NY | Traveled to Walt Disney World ~ Florida ~ USA and Universal studios~ Florida
She planned a trip to both Disney and universal studios for my fiancé and two of our kids! It was amazing! She handled everything for us, answered all of our questions and was always available for us! She will be booking all of our future trips! Highly recommend her!
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
Best trip ever, many thanks to our agent
Reviewed By Trish - Horseheads, NY | Traveled to Walt Disney World ~ Florida ~ USA
Whitney always answered all the questions we had in a very timely manner, especially when we were at the parks and needed help promptly with ticketing or passes ar literally anything! She was extremely thorough and helpful with every detail which made our experience even more magical.
I would recommend this agent to my family and friends
3 of 3 people found this review helpful
A perfectly planned Vacation
Reviewed By Sara - Binghamton, Ny | Traveled to Walt Disney World ~ Florida ~ USA
Whitney was a huge help for our family’s most recent trip to Disney World! From recommendations and tips to scoring the perfect dining reservations, to helping us choose the best resort for us, she was with us the whole way. We’ve planned Disney trips in the past but working with Whitney let’s you have the vacation you have envisioned without all of the stress! We would definitely use Whitney again and recommend her for all of your Disney planning needs. She’s simply the BEST!!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Two Magical Trips
Reviewed By Jessica - Binghamton, NY | Traveled to Orlando ~ Florida ~ USA
We've used Whitney to plan two MAGICAL trips to Disney World for us. She was fabulous! She communicated with us every step of the way and made the planning process so easy. She was able to get us every single reservation we wanted and we had the absolute most magical trips thanks to all of the planning & preparation she did for us, on our behalf. Thanks Whitney!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Whitney rocks!
Reviewed By Tawni P - Apalachin New York | Traveled to Universal Orlando ~ Florida ~ USA
Our family has planned 3 trips with whitney and they have all been perfect! She goes above and beyond with making sure we have everything we want. She also gives you an itinerary and tips on how to get the most out of your trip. I have referred her to friends and family and will continue too!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Best travel agent ever!!
Reviewed By Just Family - Pearl River, New York | Traveled to Disneyland ~ California ~ USA
Whitney is truly the best!! She has been helping me plan our family trips for several years now. She is extremely knowledgeable and she has been a huge asset in planning our family trips to Disneyland, Disney World, and Universal Studios. She is always quick to respond to my questions or concerns. Without her, our trips wouldn’t have been nearly as organized or fun filled. I recommend Whitney to anyone I know planning a trip. She will help you have the most magical trip you’ve ever had!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Can’t wait to plan another trip!
Reviewed By Stephanie - Raleigh, NC | Traveled to Walt Disney World ~ Florida ~ USA
Things went much smoother once Whitney got involved. Not only did she help plan, but she also gave us tips, tricks and general information to make the trip one to remember! I can’t say enough nice things about working with Whitney. Not only did she help months in advance before the trip, but she also helped while we were on the actual trip when I had questions. You can truly tell that she loves what she does!!.
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Amazing Trip!
Reviewed By Lindsay - Holden, Massachusetts | Traveled to Walt Disney World ~ Florida ~ USA
Where do I start? Whitney is amazing at what she does. From start to finish, Whitney is with you the entire step of the way. She is so knowledgeable, and has so many tips and tricks to get the most out of your vacation. Not only does she make the planning process super easy, she stays in touch with you during your actual trip to see if you need anything. For Disney World in particular, she was able to get me the most sought after dining reservations, took care of any small issues I may have had, and made sure we were having the best time ever! I cant thank her enough for the memories she helped my family create.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
10/10 would do it again
Reviewed By Monica - Hilton NY | Traveled to Orlando ~ Florida ~ USA
She was attentive to details and asked what type of experience I wanted for my family. She executed every detail flawlessly and answered all my questions! Hands down best person to have on your team when visiting disney.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
We Love Disney all thanks to Whitney
Reviewed By Liz Decker - Binghamton, NY | Traveled to Walt Disney World ~ Florida ~ USA
Whitney is amazing! Our family has now booked 4 Magical Vacations to Walt Disney World with her. She is extremely knowledgeable and every trip she is there for us any questions we have through the entire process of planning, while we are on vacation, and even after. All 4 of our trips she made all our dreams on our wish list happen. She booked all our dining reservations as we requested so we didn't have to worry. Our 1st 3 trips she pre booked all our fast passes for hard to get rides so we didn't have to wait. This past trip I was anxious about Genie plus and Lightning Lanes as this is a whole new "fast pass" system and she talked me through the whole thing so my husband and I knew exactly what to do. 1st trip October 2018 we were clueless she took all the time we needed to make sure we were 100% prepared. Our daughter age 5 1/2 years met all her Favorite Princesses and of course Mickey and the Gang along with riding amazing rides. We fell in love with Disney all th
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Most magical trip of our lives
Reviewed By Nicole Gorman - Endicott, NY | Traveled to Walt Disney World ~ Florida ~ USA
Our family was attempting to plan our Disney trip by ourselves and after receiving so much helpful info from Whitney, we let her take over the planning and we had the most successful vacation. She also got us every Disney reservation we wanted and more. We will always use Whitney in the future!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Happiest Mama on Earth
Reviewed By Catia - Dix Hills, NY | Traveled to Orlando ~ Florida ~ USA
This is my second time working with Whitney to plan a family trip to Disney for my crew of 5. She is absolutely amazing, and I could not recommend her more. She just absolutely gets me and everything I need! She has planned our trips down to every moment, gives the best advice, is always available for questions and random thoughts, and helps ease any mama stress that I have. I feel like she knows my kids so well at this point, that she is almost part of the family. She is a tremendous help and worth every penny. I wouldn't plan a trip without her!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
My 1st Disney Experience was the BEST
Reviewed By Andrea - Gloucester, MA | Traveled to Orlando ~ Florida ~ USA
Whitney Mattox proved to be the absolute Disney expert while planning and executing the ultimate Disney experience for my family starting with the months leading up to our vacation, and continued to be available to us, answer our questions, troubleshoot any issues we had, AND helped us book/maneuver Genie+ and Lightning Lanes while we were IN Disney to help us maximize our vacation and have the most fun possible. To personalize our trip, Whitney took the time to get to know my husband, myself, and our 2 children, by connecting with us via facetime, email, and phone- which truly impressed me. What I value most about working with Whitney is the level of care she put into planning our trip, her honest opinions, and her helpful tips. It was 100% evident that she truly cared about our experience and wanted our family to get the most out of our Disney vacation. I ? can't wait to work with Whitney again to plan our next Disney trip!
I would recommend this agent to my family and friends
B-A-N-A-N-A-S! It was bananas
Reviewed By Heyyou - Seneca falls, NY | Traveled to Walt Disney World ~ Florida ~ USA
Process was smooth like soft serve and easy like Sunday morning.. recommended all the berry best offers a family could get.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
The most magical trip ever!!
Reviewed By Brooke - Wesley chapel, FL | Traveled to Walt Disney World ~ Florida ~ USA
Whitney did an outstanding job planning our Disney trip. We had such a good time, we didn’t want to leave. She was friendly, knowledgeable and attentive. We will definitely be using her again to plan our future trips! 10/ 10 recommend
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
The most magical “trip” on earth!
Reviewed By FShoudy - Endwell, NY | Traveled to Walt Disney World ~ Florida ~ USA
When we decided we were going to go to Walt Disney World, I knew Whitney was the person to reach out to! She has planned trips for many friends in the past and she also helped me plan a trip to Disneyland in 2017. Whitney helped from the very beginning - helping us decide which resort level would be the best for us and that would fit our budget. She booked our resort and all of our dining reservations for us. As well as Genie+, the photo package and more. She even gave me tips on her favorite restaurants which helped me narrow down our choices. Any time I needed to reach out regarding a question, he always answered promptly. Even while I was on my vacation, she was still answering my texts! I would highly recommend Whitney if you are looking to plan a Disney vacation for your family!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
Whitney is the best!!
Reviewed By Beth - Binghamton, NY | Traveled to Walt Disney World ~ Florida ~ USA
I’ve been going to Disney since I was a kid, but I have been using Whitney to help me for years. I was referred to her by a friend. She is very quick to respond to my questions. I’ve also relied on her recommendations for different restaurants and hotels, which I’ve found to always be on point. She will book everything from start to finish and is available during the trip as well to answer any questions. I have used her for a trip with multiple families going together, just my family and recently for an anniversary trip with just the two of us. She will be a life saver for anyone wanting to plan a trip! She even gave me suggestions I never knew I needed (Sangria Tasting!!).
Do not look any further for everything you need in a travel agent!! I have personally recommended Whitney to friends and family and everyone has had an amazing experience.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful