Mitchell Bank
Mitchell Bank
Hope and Mitchell Bank, owners
We’ve been in business since 2001!
We’ve booked cruise and resort vacations for thousands of military families.
Most of our business is repeat and referral.
We don’t take a penny from our customers. No fee to book, no fee to cancel.
We don’t even have the ability to take credit cards.
Your card is charged by the cruise line, not us. So we never have your money!
Our large volume and exclusive arrangements with cruise lines for the military provide you with the best discount possible.
We’re CRAZY ABOUT CUSTOMER SERVICE.
We have experienced agents available 7 days a week.
It’s rare that it takes us longer than 15 minutes to return emails!
We have a 24-hour answering service in case you’re having an emergency
We’re a family-owned business, and we’re supporting children and aging parents, just like most of you.
The agent who answers the phone is likely one of the owners of the company who REALLY cares that you be treated right.
Have you read our reviews? We’re very proud of those.
We’re experts! We have some serious cruising experience and we know exactly what we’re doing.
Some of the cruise lines even tell their agents to defer to us if there is a dispute since we know their military policies better than their own agents.
Seriously. We have personal, high-level contacts at all the cruise lines.
We have the ability and commitment to fight for our clients on behalf of their best interests.
Our loyalty is to YOU, our customers, not to any cruise line.
Read our reviews here
We just loved Venice!
https://reviews.robly.com/public/reviews?a=7aa9f27a1ce7